This place is so big. I was super impressed by the supplies of Hair & wigs unbelievable!! who knew this exist on Grand Avenue in Baldwin. Very clean and well-organized store its like the Disney World of hair supplies, wigs and hair all kinds. This place is definitely worth checking out.You will be impressed.

Wigs ,other hair products facial products did I say wigs galore. I givefeel beauty 10 stars I recommend it to anyone

Yes The store is big and yes the staff on the floor are very helpful but let me say this, the older Korean gentleman wasnt nice at all. I was going to purchase some silicone mix Conditioner, there was two different prices for the product, I showed the young lady who was working on the floor at the time. Myself and the young lady went to the counter, so she can let him know about the two different prices. He got very upset, when I said something to him. He told me he isnt talking told me, and wouldnt let me purchase for the cheaper price, I left the store. I went across the street to Foxs and purchase the same product for much cheaper and Luckys, Im told prices has dropped. So people shop around before you purchase from this store, yall find that prices are cheaper, right across the street. Also Ive purchased two Human Hair wigs from this store and payed a pretty penny for them and I wasnt Empress. I will not be going back.

This place when it opened the staff was awesome nice patient. Now I went to pick up products for my shop which were in the amount of 300dollors that will be last time I will go there its a shame that companies allow there workers to be extremely impolite to customers well most likely its the owner or there family they come into areas and open up shop were there is mostly people of color and they dont genuinely care about being nice but want your money!Sad to say but we let this happened by keep supporting there shops. It definitely would not be they other way around. SMH

Very bright and clean and spacious, they have every kind of hair extension you could imagine. They have staff walking around to help and plenty of registers for fast in and out service. If your in the area I would recommend you pass by this store.

The lady was great to help me look around. But my problem is that they didnt have any human hair (wigs)that would fit my head. But they had some beautiful hair

They have a great selection of everything to do with hair more than most beauty supply stores

W0000000W.. a superstore of hair gallore! All types of hair, accessories makeup, oils, butters and even a naughty girl section!

They always have everything I need for my hair and I dont break the bank.

Okay so I am giving 2 let me explain why. When i walked in I was in awe of how big the store is and the very LARGE SELECTION and the cleanliness is amazing. The staff there are eager to help and explain any questions that you may have (5 stars).Then I walked over to the make up and started to look at the prices. The Maybelline fit me foundation that i purchased the day before for 5.49 was priced at 12 dollars. Now.i know the prices of these things can be priced different at different stores i expect to play that much it CVS drugstore or pharmacy but they give discounts and thats the price at ulta but you can also get a discount. Deduction NOW at ( 4 stars)Now lets talk about the pries of the wigs. I usually shop for wigs online. So i know which wigs I like and the prices for the wigs I purchase on the regular. When walking in the shop to do.a comparison of prices the wigs are priced at TRIPLE or even QUADRUPLE.For example the wigs in the BUTTA collection for the company Sennsationnel were priced at 80 or 90 dollars when the price range for these butta units are 38.99 and the highest one priced at 55.99 online. MAJOR DEDUCTION. (now.2 stars)Now you would think they would be in competition with the other 2 beauty supply stores right across the street.

They have so much merchandise to look through. Nice selection of wigs. I think they cheated me out of $10. Make sure the price on the merchandise is the price that ring up.

This place is terrible when it comes to customer service and the product value is mediocre. It was my birthday and so I drove all the way out to their store about 35 minutes or so. They list their hours as closing at 8:30 but when I arrived at 8:pm their doors were closed and I politely asked the associate to help me and he immediately got nasty. I have spent hundreds of dollars in this store and so has my family. How easy and kind would it have been to simply allow me to come in and select the 1 item that I needed. I didn’t need to search because I knew exactly what I needed. I mean it was my birthday and I desperately needed my hair done because I was leaving for my trip the next morning. I even called ahead and they said come on down. To add insult to injury they called the police on me. I did nothing but stand outside and wave to get their attention and yet they call the police. I also can’t help to feel like this is because of who I am in regards to the pigment of my skin. In a time where it’s hard to have a business and this is the way you treat your customers.... Yeah, It’s safe to say we will be taking our business elsewhere. I wish them all the best. 🙏🏾✨✨✨

Great customer service, wide variety of items at an affordable price. Thw gentleman that works in there is very helpful and pleasant

Great store,spacious and full of good products. My daughter was ecstatic with options. However, to remain competitive they should consider competitive prices. Not everyone wants to wait for delivery. So to just go there,find their items and its relatively same or less expensive. Nice.

They were closing but they still let me in. I was the last customer and they accommodated me. They were very flexible and not so rigid and strict to tell me that they were closing. Very conscious about the type of service they were giving the customer. I was very happy with my shopping experience.

Nice, clean, and open space. Lots of choices and also like the fact that they do have sales. Difficulty finding someone on floor to assist.Some prices are better than Luckys the competitor.

Huge store with a variety of goods but u can’t try on the wigs because of the fire department as per the young lady that’s how they were able to open by not letting customers try on wigs. I walked out

It was big and overwhelming but the customer service was good.

Very disappointed asked questions of staff and not one person could point me in the right direction. They did not understand what I was looking for kept bringing me back to where I started.

Didnt have products needed. But a very big store.

All of your beauty needs in one location. Love it!

Its huge but almost everything we were looking for ( Grey wigs ) they didnt have. Friendly service though.

The place is well lit and has everything you could possibly need for hair of all types from products to caps to accessories to actual hair for weaves and wigs of all styles and colors. Staff was super helpful and friendly. Will definitely be my go to place.

Beautiful big spacious store looks like they have everything you could want. Brought hair and the prices shock me that they were so low. Will return in the future to like at their huge wig selection.

The line was out the door & he would not open another register. Pay a living wage & get more help.

Huge, nice, clean, well stocked

All beauty needs in a large store. There is parking and customer service if needed.

Better brands needed.

Super friendly and always stocked with the best

Dont get me wrong the store is huge and beautiful they have everything you are looking for and more you will just spend about 4 x the money.If you google any of there products I guarantee you will find it online and save yourself about 30 40 bucks thank me later😎 I just browse around to see what Im going to order online because they do have nice stuff but they wont rip me off not another Day..

Expensive but beautiful selections, very large just disappointed didnt carry my egyptian musk oil

Very nice beauty supplyTry it!

So many possibilities of beauty 😍 can be created!

I have not been disappointed yet. They always have just what I need.

The staff are very friendly and knowledgeable. I really love this place

This place is really amazing. They have everything anyone could possibly be looking for. We definitely needed a beauty supply store like this in the area. Just tired of running from one small store to another looking for what I need because one store doesn’t have it. Well, look no further, this is the store to just make 1 stop to for all that you are looking for. Beautiful store! Thank you !

I struggled to give 3 stars. I wanted to give 5 stars because the store is HUGE, brightly lit, clean, ORGANIZED, efficient checkout process. Pretty much has anything you could possibly need, even though prices are a little on the high side, it is worth finding what you need to pay a few more $$$. People who appeared to be owners, very helpful & sufficiently courteous. I was trying to find a hair care product and the worker whose attention I caught could not speak enough English. HOWEVER, he was so caring that he caught the attention of a man who might have been one of the owners. Not only was he helpful & courteous, but he brought over the guy to show him where located & what item I needed. Now, I wanted to knock my rating down to 1 star, because of the woman who works with wigs. I had been to Feel Beauty shortly after they first opened in Baldwin. The same woman was helping a customer try on wigs. I was directed to her by another woman who said the other one knew more about wigs. When I asked her for a specific Sensational human blend wig, she pointed to their huge wig section & said theyre all mixed in. (Side note: mist stores separate human blend & human hair wigs from synthetic wigs because a customer willing to spend upwards of $100 for a wig, wants what she wants! It makes no sense to troll through a mix of wigs!) Fast forward to my September 24, 2020 visit: They still have the same useless wig person, who obviously doesnt even have the pride to organize her section! This time, during Covid-19, as I approached the wig area (me, my husband & 2 year old son being held by my husband), she came down from the register, mumbled something then dashed away. When she returned, I realized that even though she had on a mask, she returned wearing a shield. Why, I dont know, since she never came within almost 10 feet of me! I was less specific this time, by only asking for human blend wigs. This offensive moron AGAIN told me theyre all mixed in. So I again asked i just have to go through the several aisles of wigs? She said yes. Here is where she has single handedly lost the rating for you & probably blew customer retention in me not returning... With NO other customers in sight to help, she continued to stand now a certain 10 feet from us, slightly moving to watch us!!! Instead of helping us to get the hell out of a potentially health dangerous environment! My husband was so turned off, he said lets go. Me thinking he was annoyed at me wasting time, it was actually because instead of helping us, she looked like she was just surveilling us! So we moved 2 feet over to the register & paid for our cart full of products in excess of $100. Clearly a wig purchase would have doubled our expenditure! But the blatant ignorance of how to treat a customer & wreckless disregard of learning how to retain a customer caused the loss of sake. Maybe one customer doesnt matter to you, but then neither of us really knows how many customers experienced the same bad acts I experienced? So we left with our products, loaded up our Benz and left, probably never to return. Truly, it pains me to write this scalding review, especially against a woman of color, as myself. But this is the typical behavior which garners other peoples opinion not to give people of color a fair opportunity. Im sorry for your decision to keep someone useless on your payroll, regardless of race, color or creed.Good luck!

Great place, has a little of everything beauty.

Terrible wigs look worn out have two times wearing it

I went today for the first time I do like the store but the ladies that work there has such a nasty attitudeMade me feel very uncomfortable and that’s one reason I will never go back

Really large store, so they should have more workers to assist. Reasonable prices though

I was in awe of the wide variety of products available from all over the world and not to mention the great prices! I will be shopping there whenever I go to Long Island. Huge parking lot is a plus.

Very big with a lot of beauty products

Have everything you could want good prices

Very uncomfortable with employees, I felt like every move I made I was being watched ! Attitudes were horrible.

Got a receipt that says no returns/exchanges and no refunds. Really?

No more going all the way to jamaica Ave for hair supplies!!! I can easily go here and find everything I need and its well organized so theres no need to walk in a circle struggling to find something.

This is the worlds best beauty supply store.

Good variety of items, nice big store.

Love this store

Best beauty supplie in city. they have everything if you cant find what you want they will looking for you

The store was very big, they had too many wrong prices on stuff and the manager wouldnt honor the miss up on there behalf so I left $100.00 worth of stuff right there and went across the street to purchase the same stuff cheaper.

Ots of choices

Wide variety of products

They have about everything there

Prices are pretty good.

Huge variety of hair items to choose from

Everything in a one place 💕

Many choices

Love this store

ITS BOMB IN THERE. I LOVE IT !!!!!!!!!!

I love because you get everything for hair care

I found an excellent product,

😘😘😘