Some long haired kid said customers cant be allowed to walk the yard because of COVID 19.... You can walk around a indoor grocery store and ride a bus. Whats the deal guys? Im shopping at IPS instead.

Everyone was very helpful and Carlos found everything I needed and did an excellent job with the cuts and had a great attitude.

1. Terrible Dishonest customer service.2. Erroneously Assure the customers of stock they do not process.3. Dishonest charges of materials weight.4. Terrible customer service.5. Reps disrespectful to customers because they do not want to work.Waste of one hour and twenty minute from paying to receiving items.First, I called ahead to see if they had the material I needed. Lui or Lue the manager answer the phone, but He did not know his material well. He claimed the items listed in his web page did not exist as he put it it was a typo However, did was able to confirm that his store had plenty of the particular material I needed. After waiting for about 15 minutes in line to pay it took about another 15 minutes to finally pay for my items.After paying, I went on a hunt to locate the reps to release to me the items I just paid. Several minutes, I was able to locate the reps were hiding in the back in the shade away from the customer service area. The reps were a little rude to me because they thought I did not speak English. After I confronted them they change their tune.When the material I paid for was out of stock the rep try to convince me to take the cheaper material instead of what I had paid for. I got a little upset because I found his choice of words difficult to process.I then decided to see the cashier who took my order. The cashier claimed they had plenty on stock and the reps began to argue within each other about signing for items that they do not received. After ten minutes of waste I decided to take remnants instead to complete my project.One hour and twenty minutes passed by before I got my order completed with parts I truly was not very happy.The paying system that is used at this establishment is run by a group of very unprofessional young people who argue and socialize while assisting customers. I found this so unprofessional.Lastly, with 10 minutes before closing time, I was told to return the next day finish up my order.

They were nice and helpful but they dont have everything.

Awesome place. Im illiterate to steel. I told the guy in the yard what I was trying to do and he quickly found what I needed. A short walk to the office and my purchase was complete. Not only did they load it for me but they cut it how I needed it as well. I will return for all my steel needs. They were more than happy to facilitate my every need. Im not a company I just wanted some steel for a home project got what I needed and it worked out perfectly. Also the price was unbeatable. Thanks again!

They are very diligent people. They always ready to help you. Very clean and organized place.

Been coming here for years only because they are close. Customer service is bad, and they are horribly unorganized. Be prepared to wait an hour to get your small order filled.

I needed to get aluminum tubing of a specific diameter and thickness to repair the damaged roof access ladder on my RV. The staff was very helpful in selecting exactly the right materials I required to do the job at a very fair price. Although I was buying a small amount tubing, they treated me with the professional courtesy a contractor would receive. For the DIYer with a little skill and some imagination, this is the place to get metal stock thats totally unavailable in the big chain hardware stores.

Always great help from the desk an the guys outside are pretty quick

Awesome people! Always helpful. They have almost everything!

Slow service waited for almost 2 hrs for a 10ft steel beam.

Good help, nice staff and was able to pickup all the steel I needed for my DIY project at home!

It was my first stop here and it was fast I thick they have good price on the steel 👌🏽

Is to Pencil Home depot cheap

Good place 4 Steel only problem is a little bit of a language barrier. They carry a lot of supplies for your steel needs

Awesome customer service! Louie assisted us in getting our metal with a smile!

Good place to get your steel for the DIY guy...

Helpful and friendly with a good variety in stock

They dont respect business hours they closed 30 45 minutes earlier today Saturday

I go there all the time but today I took my wifes nephew to buy a welding jacket.

Great customer service

Good

I like this store because they usually have everything you need and they tend you fast

Good metal company for smithyAnd very attentive to the client