True Austin jewel. Very knowledgeable staff and great selection. If your child is playing any instrument look no further!

Wow! I am impressed with this store. It was my first time and I ended up buying a guitar. Ask for Jason, he is very knowledgeable and took the time to guided me through, play the guitars and also some let me had privacy on my jamming. Thank you Jason, Ill be back for sure...Update:I went back the next following day and went straight to Jason. He treated me woth the same professionalism and respect like the day before. He is the best. Definitely comeback soon...

I ended up going to both locations. Everyone was very friendly. Ultimately I spent the most time at the southern location, which is bigger and had more guitars. Madison was super friendly and helpful. I played some pretty high end guitars and I never felt rushed. Ended up spending well over an hour in there. They have really expensive guitars down to learner guitars. The staff is great and they take the time to explain things to you. They have everything from pianos, cellos, trumpets, trombones, guitars, amps, music…their selection is pretty good too. Highly recommend checking these folks out.

Was greeted by a friendly face upon entry, who both welcomed me & oriented me to the store layout/protocol.The store is extremely clean & well-organized. Robust collection of instruments, brands, accessories. The acoustic room was comfortable, the guitars clean & accessible.Was checked on a few times, but never hassled. I even made a friend! This is an accomplishment that gains value as we get older, less eager to make room for new relationships, experiences, points-of-view, et al.

Just purchased a new electric piano from Strait Music this week and found their service, pricing, and products to be excellent. We got a fair price for a gorgeous instrument and they even helped us creatively load it into a ridiculously small car for the ride home. Well be going here for all our musical needs.

This is a GREAT PLACE!!! Im a flutist of the Williamson County Symphony Orchestra. Over the years Ive stopped in Straight music to maybe buy a quick thing or two, but recently I had Alan give my flute an overhaul/restoration repair project. ($1k+ in work) Ive been trained in flute repair and I could instantly tell the level of care and craftsmanship Alan put into my flute before playing it. How even the keys were, the pad sealing, the spring tension, etc. It is literally BETTER than the first day I played it. Such an awesome job! Highly recommended for flute repairs!! But just a fun music place to go in Austin too.... Im seriously considering buying a harmonica! 😋 cheers!

I took a 1976 Gibson marauder in there and was impressed by the service quality and price (bridge repair). I wanted a pedal that was in the north location, contacted them via text from the website and they responded quickly and sent the pedal to the south location.My new go-to guitar store.

They always give it to ya strait! Ngl guitar center is my go to, but this place stands up. Location is really convenient as well. Really friendly/helpful staff.

Bought a wireless microphone system 3 days ago. It was not anywhere near the quality that I thought it was going to be. Couldnt even go 10 ft from the receiver without it cutting out , so I went back to the store today to return it. theyre company policy states within 14 days, with a receipt , a return could be done, and there shouldnt be any problems. Not the case. They refused to take the mics back today even though its been less than 4 days after purchase, I had the receipt , and everything was even in its original packaging. You would think with how hard the pandemic has hit the entertainment industry that retailers such as this would be a little bit more sympathetic , especially for a local store thats supposed to care. Sadly thats not the case. Im sitting here with what turned out to be a really fancy $300 paperweight. I dont know about yall ,but I cant afford such extravagances.

Helpful during a time when it was probably hardest. Just a few short days after school started when every music student in the world is cramming into the place demanding some piece of musical equipment, we received patient friendly help that was much appreciated.

The store manager Alex always greets me very warmly. Jack is a great guy assisting me with ally music books.

The store is intimidatingly huge!! Luckily there were several members available to help point us in the right direction. And we were done within 5 minutes.It has been a while since going to a fully stocked instrument store. This was awesome!!

Truly represents the musical vocation of Austin. Great selection, knowledgeable staff and good vibes!

This is a great place if youre a musician. Jason(in guitars)was lovely to work with. They have a REAL no pressure sales act, nice to see in this day and time. If youre ever around I-35 and 290W, Austin TX. stop in and check them out

Local music shop, very helpful employees and good selection of instruments. Caveat: Guitar repair and service is way behind. Had to leave a guitar for a month just for a set up.

Great folks! Took a bass in for repairs, and they were able to diagnose what was wrong and help me out. Knowledgeable and friendly people.

Found what i needed. Salesman helpful. Have a new horn to use in the largest black churchIn central Texas.

The employees were very knowledgeable and willing to answer all of my questions, from accordions to guitars to violins (and, yes, we asked all kinds of questions about the three since I am currently trying to pick up the accordion and my wife is looking into the violin).There was also a pretty impressive assortment of instruments and accessories. I would highly recommend this music store to any novice trying to dip into a musical hobby, or professionals looking for top of the line gear.

Very welcoming staff and helpful advisors. Felt at home right away, highly recommended!

I went in there got attended nicely and quickly. They didnt waste time without feeling like I was being hurried. Got my violin repaired in less than a week and was able to get a new bow at a fair price I would recommend going to Straight music.

Knowledgable and friendly staff. Always helpful, great selection, and unbeatable prices.

As an amateur musician and marching band parent, Strait Music is my go-to destination for all things music. Their staff is knowledgeable, their prices are fair, and their instrument rent-to-own program was perfect for our budget 7 years ago. Highly recommended.

Knowledgeable, friendly staff. Great selection and service!

Everyone is so helpful i call that customer service my dad loved trying the keyboards and a beautiful piano 🎹 😍 ❤

Friendly & helpful. They have everything you need in stock. Prices not too bad.

This is a great place with knowledgeable staff for your music needs. They can hook you up with instruments and lessons. Good variety and a fun place to go browse.

Ive recently been scouring the internet trying to get my hands on some Elixir 8 string baritone guitar strings since Elixir has stopped making them for the next few months due to material shortages. During my search I came across these guys. I was able order multiple sets which were shipped to me immediately. I think I received them in about three days which really surprised me. The price is fair and the staff was helpful in every way possible.

Super friendly staff. Plenty of social distance and masks. Bought an instrument after looking around because we really liked the people there. Great place to buy instruments

I would like to thank everyone at Strait music. For your true professional experience. Its good to know you will be there when I need professionals . and to all aspiring young players , just remember this! Practice makes perfect and perfect makes money! Thank you again! Jimmy Reed

Takes a bit of time but it has the best looking shop.

Found the guitar I was looking for at a good price. Friendly staff. Relaxed atmosphere.

I’ve been going to Strait Music for most, if not all of my bass repairs, maintenance. Jess does an incredible job with any all repairs of my basses. The sales team is also super helpful and not pushy like some some high-end shops in town are. Bought a Fender American Original 60s P-bass here and they helped me with a great deal out the door!Recently went in to rent an upright bass and the process was flawless. With the addition of Violin’s Etc, it’s a great community based music store that I would recommend for everyone.

Jed, all youve done with your life is hang out at music stores. But D, this is different this time. It is Strait Music Company. This store has everything! Ive come home with guitars, ukes, amps and other items from Strait and not only was I pleased, the folks who won items purchased here at our band giveaways were very pleased. I really like the folks who work here and like their selection.

Bad customer service, I came in to pick up my repaired instrument and they were gonna charge me money even though I have insurance. So they took about 30 mins to figure out how to fix my problem when it shouldve been just go inside, pick it up, get a receipt, and leave.Simple problems made more harder than they should.

I love visiting Strait Music. Theres always someone there who is knowledgeable about pretty much any instrument.

Lots of cool instruments and gear for all your needs. Definitely recommend stopping by

Where are the Les Pauls? Great selection of many brands and models of instr5.

Awesome music store.Very friendly and professional staff.

Fast , reasonably priced service on our Trumpet

Very knowledgeable and had a variety of high end violin strings for me to choose

Brought a unique problem to staff near the end of their work day. Seemed like they all stopped to listen, ask questions, toss out ideas, strategies as I discussed. Really appreciated their time

Lately, Ive been kicking around an idea for a Podcast. So on a whim, I decided to stop into the S. Lamar location to look at mics. Keep in mind Im a 100 percent newbie starting from scratch in the audio/visual world. The guy that helped me (Mark/Mike?) could tell I was a novice certainly by my questions but instead of being a sales guy, he was totally a cool guy. He had so much patience with my elementary questions which in turn provided me with a wealth of fundamental information to better understand what Im getting myself into. Thank You! He was genuine and knowledgeable, traits rarely found in retail stores. Thank you for being awesome and Thank you for remain a true Austin institution of kindness and weirdness! -V3

I went in yesterday to get a trombone for my son starting sixth grade band. I was a bit nervous, because I wasnt sure what to ask for. I came in, was greeted right away. I love that when you walk right in there is a table with sanitizer and masks. Everyone must clean hands when they walk in. Right away, I told Ashleigh what I needed and she got right to it! Suddenly, I had everything I needed. The transaction was smooth and I am grateful. The look on my sons face when he finally got his trombone was so worth it. :) Thank u!

I went to Strait to inquire about repairing my DOD Supra Chorus effects pedal. They have a $40 minimum charge just to check whats wrong with it. Then in three weeks, theyll call with an estimate that is normally $80 per hour for labor. So it could very well end up being about $120 to have it repaired (which is the price of two of these pedals) or more. And if you decide not to have it repaired by them, youre out $40. Needless to say, I chose to not avail of their services...

Amazing staff, this is my new go-to local music store! They let me test out different pedals for hours to make sure they were what I really wanted, and were happy to spend tons of time taking to me and answering questions. After I bought my pedals, Madeline even helped me get a pedal board set up! 10/10 would come again.

Helpful, professional music store with lots of high end options to evaluate.

Clean .. great for families to visit .. good selection of instruments .. some very pretty gutairs ..

I was there because its an ingress portal. My bass playing bandmate works there & will help you meet your sheet music needs if approached. Merely pop in and inquire if Jacks off or not and tell him who sent yall. X/o

The staff was approachable, knowledgeable, and helpful. I need a real bass drumb pedal for my Roland electric drum kit. There were several options online, some good and some worked not work. Strait Music helped me choose the right one. We have purchased drums, sticks, seats, headsets, and amplifiers SMS we will be back.

Nice employees very knowledgeable not outrageous prices

Awesome service! bought a great, inexpensive guitar.

Hands down best guitar shopping experience in Austin.The staff at both locations were helpful, patient, knowledgeable, and passionate about music. Really great customer service - engaging but no sales pressure - and even though I didnt buy a guitar the day I came in, I imagine Ill order through Strait when I eventually make a decision since I was so impressed.Contrast that with the experience at the big box guitar store here and its clear to see why Strait has stood the test of time

They know me by name here at this point, haha. I frequent Strait Music for much of my music teaching and performing needs and the staff is always friendly, helpful and fun!

Great Selection & Staff!

Idk what it is here in Austin but seems like all music stores just carry nothing but Gibsons les Pauls and fender strats. Both locations are very small and have a small selections of guitars. Again nothing but les pauls,fenders strats. Nothing against those guitars but come on I dont think every one here is just looking for those guitars. Need more Ibanez or Jacksons guitars or esp or ltd

I originally tried to schedule an appointment through their website over a week ago, but no contact was ever made. So I decided to call this morning and see what their options were. I was directed to Alex and she told me I could come in today. We arrived a little after 2 and it was packed. Thankfully, she was able to assist me and my son. This was his first time playing an instrument for his middle school band. She showed me different variations based on experience and style. She explained the payment options, benefits and had all the required accessories for his instrument. Im very glad we came in today. Thanks to Alex, we got the saxophone we needed and we will definitely come back again!!

Clean, beautiful store. If youre looking for woodwind or brass instruments in Austin to buy or rent this is definitely the place to go. Good selection of keys as well, including a couple of Nords!

Great music store! An Austin tradition.

Its a first rate quality minded music store, the staff is professional and helpful.. Strait is just a very cool Music Store with a great inventory of musical instruments and a great Guitar inventory Acoustic Classical And Electric..A first rate Music School for all levels and styles of music..

Eager to help with anything and very quick to pick out the best product for you.

Absolutely great piano buying experience! Great people, service, and prices. We highly recommend Strait Music for all your music needs!

We had a wonderful experience when shopping for an acoustic piano. No pressure but very knowledgeable sales representatives helped us every step of the way. We are very happy with our new piano!

Always a cool and epic place to visit. Bought my jazzmaster here, its my favorite guitar. I like how they dont judge me when I try out the pedals even though im not so good at guitar. Im not playing guitar center classics like GNR but really just trying different fuzz pedals playing Sabbath. The employees are always super helpful too. To the nice older gentleman by the audio interfaces, sorry for subjecting you to me cycling through 8 different fuzz pedals while playing sweet leaf for an hour.

By far the rudest service that I have ever been met with. Was testing pianos out when one of the staff members told me to go and play on the digitals in the back as it didnt look like I was looking for a piano when in fact I was (age discrimination). I was playing in the back when another salesman rudely asked are you done in there?! Will absolutely not come back to this institution, at our company we actually dont NOT sell just because of someones race, size, age, or creed. Maybe your institution should actually learn how to sell properly. You didnt gain potentially thousands of dollars in profit because your staff wanted to treat me like I was disgusting. Thank you for letting me post this review today.

I had an issue with a guitar being set up taking much longer than originally told, poor communication, and issues with the work. The owner reached out and made things right. Im amending my previous review. Ive had good experiences with Straight music in the past. They seem to care about relationships and keeping business.

Way better than Guitar Center. The techs are knowledgeable and friendly. There is enough staff to help that you not standing around waiting. Plenty of inventory I was there maybe 15mins and walked out with exactly what I needed and was super pleased with my purchase.

The store staff offering assistance seemed nice, again you have sanitizers at the entrance and everyones wearing masks, the place seemed very clean, I didnt see any used guitars fitting what I was looking for but I will return to check again.

Had exactly what I needed. No waiting. Friendly knowledgeable staff. Thanks

Usually have a really good experience here, but the keyboard guy was condescending and dismissive. Kept trying to up-sell me, didnt listen to my problem, and I ended up without an adaptor I needed.

I like the space and the workers seemed to be busy with helping others. I felt like they didnt think I was going to be a sale for them so I didnt get much assistance. But they seemed knowledgeable and they knew the names of most of the shoppers. A good spot though, inventory was amazing

Good quick service

Its very clean,people are wearing mask and everyone is nice and friendly and helpful!!

Great selection of instruments, i just wish covid rules werent restricting.

Every time i come to purchase drum accessoriesand parts i am followed by employees and very poor customer serviceThey tell me they dont have what i need in stock inventory but I ALWAYS find it on the shelves

Friendly, knowledgeable staff, a nice inventory of musical instruments and accessories. The repair department is second to none.

Well stocked, interesting guitars, helpful staff

Really cool store. Good prices. Knowledgeable staff.

I got my electric guitar in for a repair on the nut where it wasn’t able to be strung and when I got it back it was fully repaired and restrung. This was really nice of them to add that

Was looking for a beginners guitar, great place to find one. You just cant get one online, you need to try them and see which one fits you best. Matt was awesome he answered all of my questions and helped me pick the right guitar for me. Great variety of instruments and really competitive prices. He e also showed me how to change strings and walked me through the process since I thought it would be very hard (turns out it wasnt). Love my new tailor guitar!

These guys know music! I’ve been a customer of theirs for over a decade, and I’ve never, ever, been let down by an employee with their knowledge and customer service. It feels like a small family business, but one that has the resources of a bigger chain. Prices are good too! If you’re a musician in need of instruments or supplies, I’d make Strait your go to.

Great selection and nice helpful staff. Recommend over guitar center.

They always have what I want & need !!

This place has excellent service and a great selection.

The staff was very helpful. Some stores tend to feel like you are bothering them, however strait music does it right.

I brought in my digital piano that was pretty beat up. There were multiple keys broken and it needed to be cleaned out. I was willing to part with about $400, and they did it for $60 (not that I know what it should have been priced). I feel like they did a great job and it was a fair price. Would recommend for repairs. They definitely didnt screw me over. Id say trustworthiness is 6 stars!

I’m not much of a review writer, but Dustin at Strait Music was incredibly helpful. I have been interested in getting back into playing piano and I am incredibly glad I went here over Guitar Center. I was able to get an extremely nice Roland digital piano for far less than I had imagined. Dustin listened to my concerns and spent time with me to help me get all the features I wanted. Incredible experience and I was able to bundle a few things together to get a nicer digital piano than I was expecting at a cost lower than I had imagined. Thank you guys!

Very helpful and friendly staff.

Great Austin Original! Excellent service this visit and all previous ones.

Good selection of instruments and music. The staff is friendly, knowledgeable, and helpful.

David Strait is the man to see if youre looking to buy a piano in Austin. I was recently in the market for a nice upright piano for my wife. On the first visit, we went into the store together to get an idea of what our options were and what kind of cost to expect. David patiently showed my wife all the different upright piano options, and she got to figure out which ones she would like best. We decided that the Yamaha U1 or U3 would be our best bet. My wife didnt think we could currently afford a piano, but unbeknownst to her, I had figured out a way to make it happen.I made my second visit to Strait Music the following week by myself to buy my wife the piano she wanted. David Strait gave me a very fair price on the U3, and we made it happen. The piano was delivered the same week and within the window that was promised. That afternoon when my wife got home, she was in for the surprise of her life!We enjoyed our experience at Strait Music so much that the day after the piano was delivered, my wife and I went back to purchase a bunch of new sheet music. They have a great selection, and chances are they will have what you are looking for. If you have any musical needs in the Austin area, I would very highly recommend Strait Music.

I went for the first time since the merged with Violins Etc.. I was able to get everything I needed, and they helped me find additional material. Everyone at Strait Music has always been kind and helpful. I will return!

Every employee you passed by asked if they could help you. We were there to pick up a repaired clarinet for my granddaughter who leases it from them. Quick job. Good work. No charge because it was a lease. Quick checkout too!PERFECT experience for us! Well done Strait staff!!

Good stock. Some of the staff are stuck up until they see your wallet. Bought a Nice Jackson bass at a fair price even though they did not want to help in any way with the bass I brought in to repair for a show. Hope this doesnt happen again to anyone rushing around in the music scene......

Got credited free Tuba lessons here once, great company. Always talk to them in person and you can often work something out. Excellent choice for school band students and acoustic musicians more than pro rockers, but they can always order parts and the repairs and custom work are of unmatched quality.

I used the location that is located in North Austin (183). I came to buy new strings for a guitar that I borrowed. I wanted all metal strings. The person told me that my guitar should use nylon strings. He also educated me about my guitar. A couple of weeks later I ended up buying a guitar for myself. Again he educated me about my guitar. He seemed very knowledgeable and the other person also helped me. Great crew. Thanks for all your help and knowledge and for restringing the guitar for me. I will be coming back.Keep up the good work. I am sorry I cant remember both of your names.

This review is a bit overdue. Excellent service, and I’ve always had great experience getting gear repairs done as well. Especially for being local, the selection is awesome. Don’t waste your time or money at Guitar center, because these folks can and will take much better care of you.

Bought a used guitar from Strait Music Company off of Reverb, and it came in off the charts, amazing, basically brand new condition. The price was the same or better than anything else I could find online for the same guitar, despite being in FAR superior condition. Thank you so so so much. Buy from this place, you won’t be disappointed.

A very helpful gentleman, who has worked at this place for 30 years, told us the facts of what they have and whats not offered there. Pointed out how each mic worked and the potential of the quality. This man is very dedicated to what he does and it is much appreciated. If you need guidance an any audio related products come to this place.

I have been going to this store a long time and they have not changed.. They are very helpful and they take their time to make sure you find what you are looking for... They are very informative and they treat everyone with respect, they dont look down on you if you dont know everything about instruments, like some other stores.. A+++...

David is awesome to work with and we got a great deal on a Yamaha Clavinova keyboard