I had a solid experience with Stars and Stripes. They were willing to work with me through a change in my order and I really appreciated their help. they also had a good selection and great prices.

Placed my order on 9/23/21 and paid $291.18 for a security light camera and its companion. Sent them a message through their website about a week ago and didnt get a response. Today is 10/17/21 and I still have not received any update from them. I actually came to look at reviews because I was sure I had been scammed by ordering from a false company. Today I sent them another message through their website Contact Us page but by leaving this review I hope they finally reach out to me and tell me what is going on with my order.

After 80 plus emails over four months, I gave up hope of receiving the light that I ordered. I received several guarantees of shipment, but nothing ever happened. I asked several times what the problem was, and if I could realistically expect the light would ever arrive. I was assured they would get the light to me. They did refund my money after the 1st two delivery dates passed; however, I was told the light would still be sent.

Brandon is the best I would highly recommend him best customer service Ive had in a long time great job Brandon thanks for all your help..

Very helpful in getting me an item that was out of stock everywhere else. Great and quick communication. Thanks!

They never sent the light I purchased. Purchased light 5/16/2021 Still have not received light. I used Amazon Pay today is 7/2/2021 no word yet. Today is 7/18/2021 Still no light 7/27/21 update still no light. It is now 8/28/2021 still no light. Please send the light and quit telling me fake stories. Is there any update on the light today is 9-20-21 please update me

Delivery was within promised time frame, product was exactly as described and to specification I requested, price was competitive, well packaged and all worked perfectly. Cant ask for more.

Their website showed in stock for the products I need, so I had order on Aug 2021, and no order comfirmantion email. yet their website got order info. so I waited for the the shipping. 2 weeks later, no shippment. so I called them, they called back, said items shipped! so I waited another weeks. Still no products. So I called again, they called back said items ready to ship!! another 2 weeks later, no shippments. called third times, They said will find out what is going on, at the end they refunded after 40 days.

Never got my front porch camera light. Its been since June 4th,2021. Thank you for refund but I was promised to get a free merchandise my light and never got shipped keeps telling me we will check on your order almost 5months still nothing.

Do Not Waste Your Time. They had taken an order and payment in November 2020 and as of this post in July 2021 we still have not received the order. Each time I email or call there is an excuse or an assurance its coming. They did refund the purchase amount, but still said they would get me the product then continue to string me along. I do not have time for a company that cannot deliver product.

No stars. Disorganized and dishonest business. Do not order from them. I ordered something that never came and they claimed there was supplier problem. I ordered from another company and guess what? Got that product within a week.

Please do not waste your time with this company. I ordered lights on 4/12 I never received any shipping information. On 4/26, I sent an email inquiring on the status of my order. I was advised they were updating their notification system and the order would go out the following day, 4/27. On 5/9, I asked for a full refund. due to not receiving my order and no further updates on the order. I was contacted by Brandon who stated he was the sales manager. He stated he was using someone new with the manufacturing company. Brandon stated he would refund my order in full, as well as send my shipment without any cost to me. I did receive a full refund, however on this date 5/24 I have not received my order or any further information. Please do not waste your time and money on this company.

Very poor experience ordering here. Order was paid and processed. I then had to follow up on when the item would ship. I was told a date then nothing, no tracking info is provided. I had to ask again by email for tracking. I was told by a gentleman named Brad “sorry our supplier is not good and we have had 3 other orders with this problem. Here’s a refund” and that was it. No effort to resolve. Seems like this happens to them often with how fast they refunded me.I would recommend to purchase elsewhere and save yourself the trouble.However I challenge Stars and Stripes to prove me wrong and actually have my order shipped. I would then gladly pay for it.

I placed an order for Brown C9 SPT2 sockets that no one else on the internet had in stock. While my order took a long time, I finally did receive them. The company was gracious enough to credit me back the purchase price of the order because of the long delay, but they delivered. They are super-fast on responding to customer service questions and order-status questions too. Will definitely order from these guys again.

How funny that as I was reading most reviews say exactly the same thing I’ve been going through with one single order, Brandon have exactly the same words for most of the customers, I ordered a security light more than a month ago, then he apologized for the delay plus he gave me the money back and told me I was going to get it any way, it’s been over a month he still kept saying he’ll be delivering my order and never got it! Very disappointing and frustrating

~~~Update. I was able to get in touch with Brandon and he immediately fixed my issue. Within 2 days he gave me a shipping date and even tracking information. order arrived on the expected date m and he did follow up just to be sure everything was good with my order. It appears it was the item manufacturer that had the issue, but Im just glad Brandon was able to get everything sorted out for me. ~~~I placed an order with them on May 18. Then received an email confirming the order and that they would be shipped but no tracking number or anything like that. About 2 weeks past and I received nothing so I decided to email them and they told me they had sent to the wrong address And that they would send them again ASAP. Then gave me a date when they would be delivered. The date came and I received nothing so the next day I emailed them again, and they gave me another date. That date came and again nothing. I mailed them again and I believe they gave me another date and again the same thing nothing. They told me they would refund my money but I would still get my order in a couple of days... and again nothing. I wish they would just tell me the truth. As I Told them I really do need that item since I was making the purchase for some one else. I just wish I would have known since the beginning that I wouldnt get them so I wouldnt have wasted my time and theirs. Now Ive been calling. But no answer.

This Company and especially Brandon went above and beyond for me. Covid has caused this country to be in a total confused state and shipping anywhere with anyone is months and months out currently. I have (61) email responses from Brandon to every question and thought I had. They were sent immediately and sometimes I even received a response back immediately when I emailed on a Sunday.The lighting supplier was actually out of what I had ordered but had shown it in their inventory. So Brandon sold me what he believed to be in current stock with a particular vendor. Once the vender let them know it was not. Brandon called me to follow up. He knew this project was on a deadline. So he went on his own to the vendor and MADE them piece my order together out of more expensive KIT packages for the same price. Over night shipped it and stayed on them until it got to me. Some of the packages even arrived late night on a Saturday or Sunday. I have owned a business for 40yrs and wish Brandon was one of my employees. There is a lot more to what all he has done for me but too much to type in a review. If I could give Brandon and Stars and Stripes 10 stars I would. I am not sure why there are the recent bad reviews of this company. My only thought is people are not realizing that the Covid situation has put shipping in a nightmare position and Blaming the Vendors for it. Looks like they gave refunds anytime something happened to previous reviewers. That in itself makes the company a reputable business to me. I must also mention that the supplier was American lighting which I also owe a deal of gratitude as they worked with Brandon to make my order correct, make good on the pricing and agreed to the quick shipments.

This has to be the worst ordering experience I have had in years. I was looking for a specific light (13 of them) that has been discontinued by the manufacturer. My search led me to Stars and Stripes lighting as their web site stated that they actually had the lights. I knew this may be an oversight so I called the company directly and was told by Brandon that he had all 13 lights right in front of him and that he could ship them right away and I should expect an email with the shipping info. Since I got this confirmation from Brandon, my contractor went ahead and built custom panels for the the exact size of the light face plates around my entire house. Well, days went by and no email. A week went by. I called Brandon back and was told that the companies email is down but don’t worry, the lights are shipping at the end of the week (delayed for some reason). End of the week comes. Still no email. A week passes, still no lights. I call Stars and Stripes back and get the answering machine. I request a tracking number. 5 minutes later I get a text that my order is cancelled. I call back. Brandon says the lights were damaged in shipping so we refunded your money. I questioned him... how many were damaged? Where are they now? Etc... Brandon said I don’t know but I will definitely find out and call you by the end of this day to let you know. The day passed. Then another day passed. No call. Now I’m stuck trying to find a light with the exact same face plate size or pay to have the work on my house redone. I understand orders get lost or delayed or damaged. But I don’t understand lying to customers. The lights were out of production and Brandon told me he had them when he didn’t and took the opportunity to sit on thousands of my dollars for several weeks. My recommendation is to order your lights from any other company, there are plenty of them.

Great prices and communication. Will buy from them again.

Ordered a 12x12 6500k square led light fixture never got it! Called talked to a representative was told it was shipping by end of day never got it again! Called spoke to co owner got a refund and was promised itbwas free for the inconvenience and 3 months time wasted well it is 4 weeks after the co owner told me it was free and on the way guess what nothing still and zero updates I hope this company goes under so another can take its place and maybe contact the customers if a issue happens. Only got 1 atar BECAUSE 0 or 1/2 is not possible

As of 10/5/21 still havent received shipment neither heard anything from owner regarding items.I placed a order on May 30th for two security lights. Never received lights. I called and emailed the company several times about this issue. I never get a response by email. The guy returns my call by the name of Brandon always promise me he will ship my items free of charge and I will receive a refund due to not receiving my package. I have not experienced anything like this. Just please be honest with your customers. This is like the third time he has promised me my order is on the way and I will receive a tracking number. Again I spoke with him one day last week around June 29th stating I should receive a tracking number in the next few days is July 5 still nothing.

Update: like others, Brandon called me directly immediately after the review was left. My order was cancelled quickly and my refund processed by the end of the week (AmEx is slow!) Bummed because I didn’t get the fans I needed for a 4th of July event! Customer service email responses were prompt, but each time with a different excuse.

I had two separate orders that got lost in transit And they was good enough to send me two of the motion detectors I had ordered out for free

I placed an order for a smart security light on June 13th. The website says orders are normally picked up and shipped within 2 - 3 business days, so I wait until June 18th to email an inquiry. The response then was that the package will ship Monday, June 21st and delivery that week. My next inquiry was the afternoon of June 25th after no delivery, no tracking number and no status update to my order. This time the response came from Brandon, the sales manager, whom explained that their systems were down and therefore wasnt able to notify me that the shipping date was now Monday, June 28th instead of June 21st. He also mentioned that I would get shipping information on Tuesday, June 29th.My third email inquiry came on June 30th after not receiving the shipping information. In this email, about two and a half weeks after I originally placed my order, I expressed a need to know whether or not Stars & Stripes Lighting could fulfill my order. This time around, an apology was made; apparently Brandon has been out of the office. He then wrote that he would follow up on this tomorrow and I will be providing this light at no charge and will take care of this myself since there has been a delay. I will send you an email on that shortly and an email about shipping tomorrow when I find out what’s going on.I get an email about 3 minutes later about my refund. I havent heard from Stars & Stripes Lighting since. My experience with this company was one of over promise, never deliver. The disappointing part is that nobody communicated anything factual to me and now I am still in the market for a security light that was already in short supply weeks ago.

I placed an order over 2 months ago.A month after my order I was upset since I had customers waiting.Stars and stripes refunded my money and they shipped me my order anyway.In the end, they went the extra mile to take care of it.

We purchased some lighting for our storefront from Stars and Stripes and the order was extremely delayed due to Covid issues. You may ask why we would then write a 5 star review but its pretty simple. Not only did they credit our company for the full purchase price but when we finally received the product they allowed us to keep it free of charge. I dont know of any company out there (including ours) that would go this far to make sure their customer was taken care of. We are also extremely happy with the product that we received. The bulbs are super bright and not one of them has given us an issue even after they have been installed for almost 1 year. This is the reason that I wanted to make sure I wrote this review even though it has been so long because I wanted to make sure other customers like ourselves would know the quality of customer service that they provide. We want to thank you for everything you did and let you know that you have gained a customer for life.

Ordered LED tubes. There was a mix up and it was made right without any problem. Need lighting?? Heres your source.

Same deal as many other people described. Paid for an order, never got a shipping confirmation email, contacted company, told there were delays, contacted multiple times and told the same thing over and over for almost 2 months, eventually refunded and told I would get the item anyways, never received it another 2 months later.

Great company. Brandon went over and beyond to complete my order. When I need anything else I definitely will contact them first. Very friendly, courteous and helpful. They cared. That means a lot.

Stay away from this business. They are a bunch of crooks. They take your money and tell you everything is great and then after 3 or 4 weeks you never get your order. I called Brandon to find out what is going on and I get a lot of excuses but no results. My order never arrived. They do not return phone calls and nobody ever answers the phone. They have a million reasons why the order never arrived but they never make good on anything that they tell you. Stay away !! Not a good business. Not good people. Stay Away !!!

Never lost patience with me although I’m not the easiest customer to get along with. If you want a business that will treat you with respect and not talk down to you then Stars and Stripes Lighting will take great care of you.Bill MullaleyRetired Combat Vet

Great friendly service.. Will use again..

Excellent customer service and follow-through. Order was delayed a bit, but Brandon consistently communicated until delivery completed. Was very impressed with commitment to customer satisfaction - highly recommended!

We purchased lighting to put in a hutch. It was very easy to install & a quality product. We would absolutely purchase from this company again!

Excellent technical advice and level of service. Brandon helped me find the best option for 3” recessed lights and they were delivered within a week.

Placed order for fixture beginning of July. It is end of august. Haven’t received anything. I followed via email twice and called. Each time I was promised that it was being expedited shipping that same day. Nothing but lies. They did refund my money finally for the inconvenience and said they would, again, ship it out same day at no charge. Another lie. It has been 10 days since the last interaction where I was promised 2 day ship. DO NOT BUY FROM THIS COMPANY with any expectation of service, honesty or fulfillment. Incompetent at best. Outright fraud at worst.Update: after posting this review they did reach out. Not really an apology, but a “will you take your review down?” I was subsequently told they would send me one. I did finally receive the fixture. They have followed up multiple times since then regarding the review. I will not take it down bc it is an accurate account of doing business with this company, but they did eventually fulfill the transaction.

Stars and Stripes helped us out when our electrician dropped the ball by not ordering the correct light trim for 55 recessed cans. They sourced the discontinued light trim from the manufacturer and applied constant pressure until the order was successfully completed. It saved face for us with our customer. Thank you Brandon and Stars and Stripes.

Brandon and the Stars and Stripes team provide fast response in pricing and product selection allowing me to complete my projects quickly, without callbacks or other difficulty. I appreciate their support of my business.

Wish I could give this company 0 stars. I placed an order on 8/18 with a promised delivery date of 8/24. The order was placed for the company I work for, which I do not want to list in this review. That date came and went with the blame being put off on their shipper. Several other delivery dates came and went. They kept promising tracking information as soon as they received it from their shipper, but tracking information never materialized. I was always the one to make contact. They are quick to respond by email, but that is it. I left several messages at their offices, but majority of those calls were never answered. Refunded our money because we never received the order. Said they will send new order free of change. Still have not received that order either. No one will tell me why we are not getting either of these order. Would not recommend this company.

Company made a mistake, sent out the items we ordered and refunded us anyway for the hassle and wait for a month. Nice of them to make good on their mistake. I would actually order from them again as they also communicated well enough.

I order 3 parts about 3 month ago. But still did not receive it.I dont know how they full fill the big project order. They seems to be scam web.They keep telling me we are sending itBe careful with this sit.Do not shop

If you are lucky you will get your order. I am still waiting on parts of my order since August. I have had about 30 email exchanges and they are the same. Its shipping tomorrow. Shipping on Wednesday. They just placate you in hopes that you will go away or eventually die of old age. It is advisable to avoid this seller. Order #3615It has been 19 days since you responded to my review in which you stated that the remaining items on my order will be delivered by the end of the week. That did not happen. They must be having some more of those crazy computer issues. I finally had to break down and purchase the remaining parts of my order elsewhere. They did not have any computer issues and got me the remaining parts in 3 days.Stars and Stripes you owe me 50 bucks.

I placed an order for installation in a new house build. A week later I had not received a shipping confirmation nor a tracking number. I followed up with a request for status on my order and was told it was shipping that day and to expect receipt in 3 days. Two weeks later, I still had not received my order so I sent another follow up request. The response from S&S was that they follow up and that due to the delay they would fill the order at no charge. A week later I sent another (third) follow up request to which S&S responded that the ETA for delivery was in 5 days. When that date was missed, I sent a fourth follow up request to which the response as they would track it down. Now, 2 weeks later, I have nothing-no delivery and no information. The only thing S&S delivered were quick email responses and failed promises. I did check my CC statement and found that S&S did refund my money.Update on 10-16-2020. After posting this review, I immediately received a response that the vendor would investigate and get back to me. I have still not heard from the vendor. I ordered from a competitor and received the item within 4 days.

Thankful that even during a pandemic, we can still find quality equipment at a great price!

I needed some tape light for one of my jobs but wasnt sure exactly what to order. They got with the manufacturer and provided a complete bill of materials for our job. Great service! Highly recommend!

Good supplier!! Big and bright pretty well made too.

My experience with Brandon is fantastic! Excellent service and product. I love ordering the high bays and troffers from this company. Definitely ordering again! :)

Do not buy from this company, I placed the order 9/28/2020 and still not receive the lights. Never tell the truth. Each time I was promised that it was being expedited shipping but cant provide you the tracking number. Stay away from this company.

This company is a SCAM - DO NOT USE. NEVER RECEIVED PRODUCT. OTHER REVIEWS SHOW HISTORY OF NO PRODUCT RECEIVED.

I ordered four LED T8 tube lights and first order was cancelled due to some unknown delivery Issues. I paid thru amazon and got a refund back to me. During this time, they sent me a second order without any charges, means free. Can not beat such a great service and I am very happy that things worked out happily for me. Great service.

I kept communicating with them and ultimately was taken care of and able to meet my deadline.They were always pleasant and kept trying to accommodate me.

Highly recommend Brandon to any contractor or electrician. Excellent customer service and pricing! Great communication throughout the entire project, from procurement to delivery of goods.

We are working on building a new food manufacturing facility and needed some really good LED lighting. Stars and Stripes had similar high bay lighting to our existing facility and so we gave them a shot. There price was way better than we could get locally. The shipment was sent in a timely manner and customer service was either there to answer our questions or got back with us right away. Could not be happier with Stars and Stripes and there team of people. Great experience, I would highly recommend and will definitely use them for any future lighting projects.

10-5-20 ordered $700.00 worth of lighting product. No follow up on when shipping will take place. Had to call 8 days later to find out why I have not received product. They said I will have by 10-14-20.Did not receive product on said date.Customer service is very sub-par, no follow thru on any of your questions you might have. Would recommend going with another vendor.10-16-20: Called company today. Brandon return call and said they cancelled my order because I gave then bad review. Brandon assumed that since I gave them a bad review I wanted my order cancelled. They Never called me to verify or follow up regarding status of my order.That tells me they never even shipped my product out on so I would receive on so called said date of 10-14-20. Still have the voice mail saying I would receive product on 10-14-20Seriously go with another company. This company is a joke to deal with.

Couldn’t be more impressed, I’ve been in business management for 15 years and the Owner’s resolution to a shipping problem was truly above and beyond expectation. Will absolutely order from them again.

Inquired prior to ordering and stock was good, ordered got confirmation of order. Called several times, good customer service, but a month later got refunded total with no real explanation or understanding why the order couldnt be completed. Not recommended, stay away from these guys.

I decided to give an online company a shot at a lighting project we had going on where we needed LED high bay lights quicker than my local supply store could get them for me. I can across Stars and Stripes Lighting and seen that they had very competitive pricing. My only concern was my order arriving on time to complete my project. So I contacted them to see how quickly they could get my order here. I was blown away when my order arrived on site in South Carolina within 4 days of ordering. I will definitely shop here again. Great job guys.

My story with Stars and Stripes Lighting started on 3-JAN-2020. I placed order #2525 and received an email confirmation stating “Hi Daniel, were getting your order ready to be shipped. We will notify you when it has been sent.” After a week without any notice, I called their support number and talked with Brandon. The Bulbs I ordered were discontinued Green Creative LEDs, but Brandon said that he worked with other distributors that had these bulbs. After another week and no communication from Stars and Stripes Lighting, I called Brandon again. He cancelled my original order and issued a total refund.At this point, I want to be fair to Brandon who came through with more than I expected – high end replacement bulbs at no cost to me. The fact that this took a total of 3 months caused a great amount of frustration (I received these bulbs on 30-MAR-2020). Most of the delay was caused by bad sales information from the vendor – Green Creative. The bulb that Green Creative discontinued model A21 17W DIM features an Omnidirectional 330 degree Beam Angle, which displays beautiful light with no shadows. Green Creative promotes model 14A21DIM as a replacement, but its beam angle is only 230 – not enough, shadows look bad.You can draw your own conclusions, but here is mine. I think Brandon was trying to do the right thing – get my order placed and shipped, but with the bad sales information from Green Creative, it took a very long time to get what I needed.I wasted a lot of my time and Brandon wasted his time – total waste. Bad part of this story. The good part is that Brandon did come through. He kept his promise and delivered what I needed.Daniel

Great customer service!

Purchased a bunch of lights for our new warehouse and it was a great transaction! items were perfect and so was the customer service! highly recommended!

A tough order that was handled with care and attention. Much appreciated.

Brandon was very helpful over the phone, helped me out through out the whole process. Would recommend!

I have worked with Stars and Stripes and they have taken care of several projects and had a sense of urgency to provide the quality service and provide what I need in a timely manner.

Placed an order on May 3rd. Website said it should ship in 24 - 48 hours . Have contravention them 3 times now and still dont have the bulbs or a tracking number. Its been three weeks and the customer is now upset with me. Absolutely horrible customer service. I was told twice that they have shipped but still nothing. (and when you respond that you dont have an order from me its because its in the business name) Pathetic... I would never treat a customer the way this company has treated me.Email History:May 13ME: Im looking for shipping info on order 3071.when I placed the order it said it would ship in 24 - 48 hours. We are still waiting on this order to finish a job.REPLY: The order shipped yesterday and has an eta of Friday of this weekMay 18ME: We still have not received order 3071. I was told last week that we should receive it by Friday. When I placed the order on May 4th it said it would ship out in 24 - 48 hours. I need tracking info asap.REPLY: We apologize your order has not been delivered yet. We will reach out and get tracking on this and will provide your order at no charge due to the delayME: Thank you for your response.May 26Good morning my name is Brandon and I am the sales manager here at Stars and Stripes Lighting. I apologize you did not receive your order on time. It appears there was a communication breakdown between our rep and the supplier. So, I contacted the supplier this morning and they will be expediting the shipment of bulbs out today from Pennsylvania and you should have them tomorrow or Wednesday. We have refunded your credit card already for the purchase of the bulbs, can you please remove the review you left since we are providing you the products at no charge.Good evening. We got confirmation that these were picked up today via UPS with a tracking number of 1ZE698R80344086413. It should be delivered either tomorrow or Thursday. Can you please take down that review since we are providing these at no charge?May 29Good morning. We see that your order was delivered yesterday. Can you please take down and remove the review you leftI will NOT remove the review as I believe it shows exactly what others above me have said. They will flat out lie to you until you post a negative review and then they will badger you to remove it. Definitely not a professional way to manage a business.June 1We wanted to follow up on this and see if you can remove that review since you got the lights at no charge

Great customer service and really fair prices! My order arrived quickly and their team was very responsive to all of my questions. Will definitely order again.

No customer service, well until you demand refund for lack of not shipping product. Seems they have a hard time with a lot of shipments from other reviews. Update! They’ll follow up on appropriate reviews but once again make promises that they will not follow through with. Received email stating order was ready for shipping but still never shipped or any responses from reply emails (many emails)

Have been working with Stars and Strips Lighitng for some time now. Very professional , knowledgeable , with customer service second to none. Would recommend them for all your lighting requirements.

Brandon is friendly and knowledgeable about the latest and greatest in LED technology. Ask for him specifically when you call!

Support a small business

Great product selection, wonderful customer service experience.As a fellow lighting professional, I appreciate the professionalism and courtesy applied to every order. Thanks again!

I ordered 3 led lights and received the wrong ones, I called customer service and they immediately sent a new order with the correct ones, Thats good customer service and no questions asked. They deserve the 5 Stars.

I ordered 2 lights on 3/21.On 3/27 I asked for the status and was told the order had shipped and was due for delivery on 4/1.On 4/4 I asked for a tracking number - no response.Again on 4/5 I asked for the status and was told they would follow up.On 4/8 the next email: It is now 6:30 PM on Monday, 4/8/19. Still no lights. Still no tracking number. This is the poorest response I have seen in a long time. This project was to have been completed last Wed.Later on 4/8: As per conversation we will get to the bottom of this tomorrow and make sure this is taken care ofLater during a phone conversation he offered a full refund, which was done - the only thing that was promised that they actually did.On 4/13 I got this after several phone calls: We wanted to let you know we received your order here today and will expedite it from our office Monday uuuuuh, thought it was shipped weeks ago???On 4/23 I sent: Were these lights shipped or not? I really need to get this project completed as I have a very unhappy lady on my hands. Its now been 32 days since the order was placed, a week would be normal. Let me know so I can order from another vendor - I MUST get this resolved. No response.On 4/26 I called and was told the order had been shipped but he could provide no tracking, etc. Nobody answering in the shipping department. He would walk over there and call me back shortly. As usual, nothing.This is absolutely the worst performance of any company I have ever dealt with. I would advise anyone who needs lights on a deadline to go elsewhere. If you cant ship, just let me know and dont jerk me around - just be honest, so I can make other arrangements - my reputation is also on the line. Whatever, there is a serious management problem there.

Great company to work with. Friendly & reliable. I would definitely shop here for all your lighting needs. Falkor Lighting & Key Stone great brands to use for commercial fixtures!

They are not a lighting company, just a slick website acting as middleman. See Address photo, a building contractor owns this corporation. Waited over two months for product they could not deliver and lied to me at-least 10 times about product being on its way. Very Poor business skills and rather unethical, misleading consumers trying to schedule electricians. Their email correspondence does not reference company name, address or who is replying. Although it is typically Brandon. Even emailed owner, John Faseler. Replied once asking what I ordered, then crickets. They do offer great pricing, but Caveat Emptor. The time wasted dealing with for exceeded cost difference.

Ordered replacement LED bulbs last week of August. Visa card charged immediately for the order. No delivery, no communication from S&S for 6 weeks. I contact S&S 1st week of October. 3 requests later they tell me they are having problems with their supplier and will refund the credit card charge. Poor, slow, unresponsive customer service. Not recommend you use this firm for replacement bulbs.

What an amazing selection of lighting options! Great customer service.

I really like the variety of LED you have available. Whether the job is New Construction or an LED Retrofit, you are a 1 shop stop!!!

Great company fast response rate on quotes and shipping! Pleasure to do business with. Thank you.

No commmunication once order is placed, calls and emails ignored. Days of requesting order processing time without any luck. Luckily I received refund, but days wasted and unhappy client due to NO CUSTOMER SERVICE. Update.... Please explain why you sent email stating order was ready for shipping but never responded to any of my emails afterwards? Of coarse items where not truly ready for shipping!

This place has a great selection of lighting and very good customer service.

Great service and excellent quality. Would recommend to anyone.

Stars and Stripes Lighting has been a fantastic business parter for Curtis Mathes Inc. Brandon at S&S is quick to respond to need our needs and is responsive to our requests. I would recommend S&S to anyone looking to purchase high quality lighting products for their home or office.

Ill admit I had some issues with their shipping originally, but their customer service won me over.

Good.

Great stuff, great pricing, and great customer service. Brandon is the man!

Worst company I have ever dealt with! They shipped me the wrong item and on top of that it took forever!