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Ames Mirror & Glass
310 E St Elmo Rd, Austin, TX 78745, United States
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Ames Mirror & Glass
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Na
Review №1

AMES Mirror and glass replaced our master shower frame and glass. We upgraded the style and we are very satisfied with the product and installation.The team members who came out to measure and install were professional, helpful and communicated the status and delivery timeline. We highly recommend this company for your glass projects.

Ch
Review №2

We went with Ames because of their great reviews and because really they were the only ones who answered the phone and reached out immediately asking for pictures and ideas of what I wanted. We got a quote in a timely manner and decided to go through with Ames. It was a promised 2-3 week process but we did have a delay based on hardware that they were having a hard time getting from their manufacturer. It did take a couple more weeks than expected but this was something that was out of their control. We LOVED the way it turned out and it has become our own little oasis. The guys that did the install were so kind and knowledgeable and answered every question we had ( even our kids’ ). Great team and communication! Would recommend!

da
Review №3

Awesome service and great looking shower! The person who came out to measure was very personable as were the guys who came to install. Highly recommend

St
Review №4

The people at Ames are such a pleasure to work with. They are incredibly professional and friendly. They did a great job installing my seamless shower doors. And the estimate process was very quick and easy. I highly recommend them.

Sa
Review №5

Thanks Tyrell and Chris for installing our beautiful shower door! It is nice thick glass like we wanted, it feels really sturdy. They did not damage our glass tile during installation because they brought a specific drill bit, which was helpful. They also hauled off our old shower door, which was appreciated. It is exactly what we wanted!

Sh
Review №6

Ames installed my shower glass door and I just love it. They responded promptly to my request for a quote and showed up timely to measure. Communication was really good as well. The guys came out and installed the glass and did a wonderful job. I would highly recommend Ames Mirror and glass for your home improvement needs! Thank you Ames!

Di
Review №7

Ames glass was the only local business that responded and finished the job. We were remodeling our home and wanted new vanity mirrors and a frameless glass shower door. They gave me a quote for both and the mirror installation was done within days. The frameless shower took longer than expected because one piece of glass was measured incorrectly and needed to be re-ordered. That said, the final product is exactly what I was looking for. Logan and his team were professional and easy to work with, I recommend Ames for your glass-related projects.

Ga
Review №8

On time, good installation, and came back quickly after an issue developed one month later.

Da
Review №9

Ames went above and beyond to ensure that our relatively difficult mirror installation came off as precisely and beautifully as it did. One bathroom required numerous holes and cuts be made in to mirror to except 4 on-mirror-mounted linear lamps. The end result is nothing short of stunning. Whats more is that Ames was able to resource a specialty glass called Starphire for this job making the mirrors more precise in their reflection of colors and tones. Other companies we contacted could not/would not deliver Starphire. Were delighted.

Jo
Review №10

My company does general contracting work all over the state and we were in need of custom mirrors for one of our projects in the Austin area. Ames Mirror and Glass was quick to respond, measure, fabricate and install new mirrors for our project. I’d highly recommend Ames for any residential or commercial project needing mirrors or glass work.

Ca
Review №11

Great communication throughout the entire process. Prices were good and the installation was top notch. Friendly and helpful to work with.

La
Review №12

Fast and efficientI especially liked that they gave me an estimate based on information I sent them and then did not make any changes later.

Bl
Review №13

Great sales process, competitive price and expertly installed. Technicians were also friendly and professional. After looking at multiple competitors very glad we made this choice.

Fr
Review №14

Logan was very helpful on assisting me with getting some replacement glass table tops for my fiances vanity. He would always respond in a timely manner and knowledgeable about the type of glass I may need. There was another glass and mirror business close to my area with a slightly cheaper price, but it was Ames customer service that sold me.

Ev
Review №15

I highly recommend using Ames Mirror & Glass. I had a wonderful experience getting a custom piece of glass for the top of a table. They are highly competent, professional and friendly. The cost was also much cheaper and the quote was more straightforward than Austin competitors that I looked at.

Tr
Review №16

Ben and Tyrese were very skilled individuals they were extremely professional! i walked them to the the wall i wanted them to install this ridiculously huge mirror and that’s all i had to do they took care of it from there in a quick but careful manner! These guys have the process down to an art, super great team! would recommend to anyone! also logan was the one who took my initial call and had great customer service he even took the time to give me answers during his meeting ! they keep you updated throughout the whole process. and best thing about all of them is not once did i get a poor attitude these guys had smiles and good attitudes all along n that is starting to become rare!

Ja
Review №17

Top notch service, great looking mirror, and great job on the install. Will definitely come back the next time I need glass installed. Thanks guys!

Ja
Review №18

Excellent customer service on all counts & they did a fabulous job replacing two broken mirrors in my master bathroom. Terrific friendly people & they’re now my go-to for all glass/mirror needs. Local & family owned :)

Le
Review №19

I needed a small amount of glass for a wood working project.. I needed eight small pieces of shatterproof glass. The people at Ames Mirror and Glass were just awesome. My bill for the glass I needed was only $62 but I was treated as if they were going to be able to retire on my business. I cant remember ever having a better experience with any business. If I ever have a need for glass in the future, I know exactly where I am going.

Er
Review №20

Ames provided an excellent product through a seem less process of utilizing their digital platform for scheduling and payments!

Su
Review №21

Technicians arrived on time and installed my new shower doors perfectly! Could not be happier; they are perfect! Had no idea the difference a good glass shower door would make!! My shower looks so much larger!!

Au
Review №22

I LOVE AMES so much!!!! They helped me learn how to cut my stained glass pieces that I added to some landscape art/wood, metal trellis I am working on. I love how helpful and professional they were. They offered me advice and I really appreciate them.Beautiful work!

St
Review №23

Awesome work. Great communication. On time and great price for their quality and service. Their installation team were perfect.

Ch
Review №24

I have used Ames Mirror & Glass several times now. They are always extremely kind, helpful, fast, and have great prices! I will continue to use them, and continue to refer them to others that need glass & mirrors.

Jo
Review №25

These folks did a great job, we’re very happy with our new shower door! They were friendly and thorough at every point of the job. They also explained everything thoroughly. I would certainly use them again.

Je
Review №26

Ames is the best! Chris and Logan just replaced a large glass pane in my second story living room window. They were awesome! Timely with both the assessment and installation appointments, Covid respectful while inside my home and even great with cleanup after the job was completed. Ames even assisted with allowing my new glass to be tinted prior to installing! Highly recommend this company and these two installers!!! 5 stars all the way!!!

in
Review №27

My experience with Ames was wonderful. Everyone was kind, professional and great with communication. Ill be using them for all my glass projects.

Le
Review №28

1000% awesome experience. Quick response to my quote request. Fast appointment time. Informative crew to measure and ensure what I wanted and made excellent recommendations on install. Great communication through ordering, purchase, and installation process. Measurements and installation crews were on time and professional. HIGHLY recommend!

El
Review №29

Great customer service. We wanted to get a home gym mirror installed in the garage. They were able to get it installed earlier than planned. Tyrell came out to measure and provide the quote, and also later did the installation. Very satisfied with their work and service.

Ru
Review №30

The staff at Ames are the best. The installation of our shower enclosure was fast and professional. Could not ask for better results. I highly recommend for your next project. Chris, and his assistant did an outstanding job.

He
Review №31

Tyrell and Chris Lugo were extremely professional and communicative. This is the third time we use Ames for mirror and shower glass door upgrades. We are so satisfied with pricing and customer service that we don’t even bother getting bids from their competitors.

Jo
Review №32

Exceptional service from Chris and Logan this morning. They were able to fit me in last moment .came exactly when they said they would .went above and beyond to clean out the area for replacing my glass on my window! Staci in the office was also very helpful and timely with scheduling and getting me all info I needed.will definitely use again. THANK YOU

Ch
Review №33

I’m so happy they were able to take care of my small project. I needed a mirror cut down to size and appreciate the speedy service. Highly recommend!

El
Review №34

Great staff. Prompt response and diligent. Good price and great quality. Ordered a custom size mirror for a bathroom. Great work and they put a lot of attention to details. I highly recommend them.

Ch
Review №35

We contacted Ames for a quote for a home gym mirror and, unlike every other company (which wouldn’t quote without a walkthrough), they sent me a quote the same day, which was far more reasonable than anything else I’d found. (We’re talking less than the best deal I’d found for mirrors alone, without second-floor delivery and installation). Robert came out the next day to take measurements and show me our options in terms of size, placement, etc., and wasn’t at pushy at all about my choice to only mirror half the wall. The cost was the same as originally quoted. I put 50% down for manufacture of the mirror and it was ready in hours. The next day Ben and Logan showed up right on time and, after confirming the placement I wanted, they were able to install the mounting hardware, move the 6’x6’ mirror from the truck to the second-floor gym and mount it IN LESS THAN 30 minutes. All communication occurred via text message which I so appreciate. All 3 guys were so polite and helpful. Finally, they were all masked and were able to text me links for payment etc so no contact was necessary. Keep doing what you’re doing, Ames!

Jo
Review №36

Top notch install and product. And the best price that I was able to find calling 5 companies in the area.

Me
Review №37

Our experience wasn’t a positive one. We were getting a frameless shower. Staff measured & ordered the glass. Installation day, they installed the door & then had measured the other side incorrectly. No apologies, no kind customer service. Workers left with no details on next steps & we couldn’t use our shower for 2 weeks. We had to call to find out next steps. Replacement glass arrived to them & it was scratched, so no install. Again, no apologies, no kind customer service. Barely an update. Initially, when we started the project, we were sent examples of the frameless shower. Once installed, it looked nothing like the photos. The staff didn’t care & said we could change it for extra cost…Ofcourse they did. Just terrible all around.

Ni
Review №38

We were very pleased with Ames Glass from the start of our project to its completion. Great customer service, knowledgeable installers, professionalism throughout. Ben was great in educating us on the glass and mirrors we were inquiring about. Once the decisions were made, measurements were taken and the pieces cut to size. Ben and his colleague arrived in a clean truck, installed the glass and mirrors, and cleaned up after the job. Refreshing to get such good service. Thank you Ames.

La
Review №39

Loved working with Chris and Logan! Originally I was told I had to have seams in my gym mirrors. Definitely didn’t want that! Chris came up with a creative way to avoid that issue! Mirrors look great. The guys were super professional and friendly. Stacey the front desk was very helpful, responsive, and nice.

Ci
Review №40

Logan from Ames Mirror was very flexible and helpfulI got everything on time and good price.I recommend this company and will buying more glass to our company.

Da
Review №41

This company does GREAT work! Professional from the estimate to job completion. They did a tricky mirror wall repair and were professional, timely and courteous. I will add that their bid was significantly less than the other bids I received. I have been in business for 35 years and appreciate the quality of professionalism AME’s provides.

We
Review №42

Ames Mirrors & Glass did a fantastic job with our two large workout mirrors. Their customer service and quality is second to none. Their prices were amazing compared to other companies I got quotes from.

Do
Review №43

This company came out and measured for new glass door. They did an excellent job and were very courteous. I would call upon them again if need be.

Se
Review №44

I needed a custom glass piece created for a vintage credenza and was given a recommendation for Ames Mirror and Glass. From the moment I connected with Robert, it was the easiest and fastest experience I’ve dealt with in a long. I sent him pictures, specs and he had the glass cut and ready in a matter of hours! He was so great to work with every step of the way. Will use again soon!

Je
Review №45

From first contact until the install was done, I was 100% satisfied with the service I received. Amazing customer service, fair pricing, and extremely prompt service! I highly recommend Ames for your glass and mirror needs!!!

Le
Review №46

Amazing work.. will use them on all my future renovations.

Ne
Review №47

We had a great experience with Ames. Starting with sales, Robert was professional and knowledgeable he did a great job helping us understand what our options were and what to expect during the whole process. Logan and Chris, the installation team, were professional, paid great attention to detail, on time, and friendly to my family and dogs. In addition everyone who came to our home wore a mask at all times easing my Covid safety concerns.Over all FANTASTIC experience. Thank you so much.

Me
Review №48

I’d give Ames more than 5 stars! Absolutely fabulous. Very professional, prompt, and fairly priced. I couldn’t have asked for a better experience.

Le
Review №49

Have used for many projects (glass repair, mirrors and frameless shower doors) -good communication, they are always polite, friendly and courteous-product always turns out as expected and will work to fix any issues-highly recommend

or
Review №50

From the very start everyone at Ames was first class professional. Chris and Logan installed my custom mirrors and really did an outstanding job. Clean, fast, and beautiful mirrors! Who could ask for anything more?!

R
Review №51

Had a broken mirror replaced. It was a very unique shape. Excellent job ready in less than 24 hours and for less money than I expected

Br
Review №52

Stacey and crew have amazing customer service and follow-up. these people are super reasonably priced, great customer service, actually answer the phone. They are my new go-to glass company.

Je
Review №53

Great customer service, reasonable prices, customizable mirrors, AND Covid safe curbside pickup! Plus they’re a kind local business, not a corporate giant. WIN/WIN/WIN/WIN!!!

Ad
Review №54

Awesome service! Great price, flawless product, super quick and easy pickup. Great communication throughout.

Ja
Review №55

Great experience working with Ames Mirror & Glass! Everything was done perfectly and they were very communicative throughout the entire process!

sh
Review №56

Prompt service. Nice experience. Totally satisfied.

Ka
Review №57

The team installed full length mirrors on our closet doors. I couldnt be happier with the service and quick turn around.

We
Review №58

Very nice and eager to get you what you want.

Le
Review №59

Ames crew are awesome ...They are very professional and was on time..Staci was amazing working from the office to coordinate everything , and Logan and Chris was great with their communication with me...I recommend them and will continue to use them for any glass needs ...

Pa
Review №60

Courteous, friendly, knowledgeable, professional, careful, competitive price, on time! Big recommendations!! Stacy is great at customer service. Chris and Logan did a beautiful job for my home gym/studio mirror.

Ge
Review №61

Very professional. What they said they would do, they did!! Showed up on time and did their work efficiently. Will hire them for all glass work in the future.

jo
Review №62

A corner of my glass was chipped and the wrong type of glass was used. They refused to correct the issue and wanted me to pay for it again to fix it. I would recommend working with a company who takes ownership of the mistakes they make instead of blaming it on customer.

Mi
Review №63

Top notch service! I came in looking for some glass for a special project for a client. Needed specific cuts and sizes. Everyone was extremely friendly and helpful. Big shout out to Robert Gomez as he was extremely courteous and professional taking the time to carefully measure cut and bevel the glass exactly to my needed specs. I highly recommend Ames Mirror and Glass. Good people and an excellent company.

Ta
Review №64

Great customer service and had my order ready the same day. Thanks!

Jo
Review №65

Very professional and I’m thrilled with the results

Di
Review №66

Had an odd shaped window pane completely broken through. Chris and Cesar did a great job. Price was fair and they quickly got the job done. Will use them again if needed.

Je
Review №67

Very professional and super quick turnaround.

Ri
Review №68

Broke a mirror on my truck and the team at Ames cut me a new one while I was standing there! Cool folks and reasonable prices!

Th
Review №69

Great people to deal with. Good communication’s and service.

Ro
Review №70

Nice and very helpful service. Order was correct and exactly what I needed.

Dr
Review №71

Great customer service...very responsive!

Ka
Review №72

We just moved into our house and we were looking for mirrors to put in our garage for our soon to be home gym. Ben came out and put them up quickly, the following day we noticed there was a crack in one of the mirrors so I reached out and they had Ben come out the following day, he figured out the issue and replaced the the whole thing. Everything was handled promptly and professionally! We are very satisfied with our whole experience with Ames and Ben. We will definitely be calling y’all again if we decide to add more!! Thank y’all!!

La
Review №73

Fantastic service. Will be first on my list to call if I ever need glass replaced again.

Tr
Review №74

I was raised around glass shops and I can say without a doubt that this shop is one of the best in Austin. They have very friendly and helpful people working with them, and extremely knowledgable glaziers. I would highly recommend Ames to anyone in need of glass work! Thanks so much guys!

Co
Review №75

I am very pleased with the installation services I received from Ames. I specifically worked with Chris who was able to problem solve a variety of challenges that arose during the installation. In particular, the wall in which the mirrors were being installed was severely crooked. This made lining up the mirrors difficult, but Chris was able to accomplish the job and made it look easy. I will definitely use these guys again in the future.

Cy
Review №76

Chris and Tyrell were amazing!!! They were so quick and professional. They did a great job. I am so happy! I would recommend them and will call them again if we are ever in need! Thank you guys so much!

De
Review №77

Fabulous work on a mirror that Wayfair shipped to me broken. Thanks y’all.

St
Review №78

Our toddler karate-chopped a single-pane window in our home, so I was in immediate need of replacement glass. First, I called Binswanger, who quoted me four days to cut a 26” square piece of glass. I began sweating just thinking about the climbing summer temperature in my son’s cardboard-enclosed room. Then, I rang Ames. A cheery representative shared that he could have the glass ready in 20 minutes! 20 minutes?! I think I might have said, “I love you.” When I picked up the glass, Ames employees were incredibly kind, and they graciously answered some of my questions about glass installation and replacement. I couldn’t recommend this fast and friendly company more!

Pa
Review №79

Great job repairing the glass in my large antique looking mirror. Everyone was nice. Service was fast and efficient. Quality work for a good price.

Mi
Review №80

Very friendly and helpful staff. Prices just right also. First timers but it wont be the last. Thank you so much for your hospitality

Ro
Review №81

Amazing company, great team. I cannot recommend them enough for all your project needs. We look forward to working with them again!!

Ta
Review №82

My boyfriend and I had a great opportunity to stay at a friends gorgeous lake house at the beginning of the COVID quarantine. We had a little accident in the bathroom and ended up breaking one of the 3 mirrors. We took it down and brought it back to Austin to fix. Well, we kind of dropped the ball, put the mirror in the garage and out of sight out of mind until we were found out. We needed to get it fixed ASAP- the day we were reminded and Ames was willing to help get the job done within under an hour time frame. The mirror came back looking better than before and you truly cant beat that price tag for such quality work. Thank you Ames Mirror & Glass for helping us in a pinch!

Ab
Review №83

Ben did an amazing job on installing mirrors in my garage. Explained everything before doing the work and made sure all questions were answered. Very satisfied with all the work done!

Ge
Review №84

Prompt, professional and courteous. Highly recommend.

St
Review №85

I saw a Facebook ad for custom mirrors for home gyms. The reviews were amazing so I proceeded to setup a home visit to measure the wall and to get an estimate. They are extremely professional, quick and do an amazing job. These guys are next level. A day later I’m still amazed at how awesome these custom mirrors look. I highly recommend Ames for your custom mirror needs.

Ka
Review №86

It was a pleasure working with Ames. They are timely, efficient, fair priced, and provide great customer service. Replaced two window panes in my garden kitchen window on a 2nd floor.

Ma
Review №87

Accidentally broke my apartment window, called several places and went here because they were the only folks that were nice on the phone. Had a wait of 1-2 weeks but what I needed was so small they got it done right away and extremely cheap. I’ll be going here forever.

Ce
Review №88

Called on a Friday and within an hour they came out and replaced the glass. Fast, inexpensive and great work!

Fe
Review №89

Ames is a nice place to do your mirror buys nice peolpe

Is
Review №90

The company has been so good to me and will always come back! There fast and great service!

R
Review №91

I just had a mirror installed for my home gym and Ben provided courteous and professional service! Mirror looks great! Will do business again!

Ke
Review №92

Had a broken window pane in a door of a house we are restoring. We wanted to keep the door because it was original to the house and a nice solid wood door. I brought the door to them and they offered me a very reasonable price and fixed it on the spot. Great customer service and the door looks great. Thanks for the great service, we’ll definitely be coming back for all our glass needs!

an
Review №93

Steven, Chris and Chris just replaced 2 foggy windows and removed a large 4 piece mirror from our bedroom wall. They were awesome. Not only professional, but courteous and friendly and definitely knew what they were doing! In addition, Shelby and Taylor at the office were also very helpful and friendly! Thank you and we will be recommending you to our neighbors and friends.

Ma
Review №94

Thanks for the perfect installation of our new garage gym mirrors, Ben! Will definitely be recommending you and Ames to others.

An
Review №95

The folks at Ames are professional, friendly, affordable, and fast. Their cuts are precise and their glass is high quality. Theyre aces in the giant mirror game, but lately Ive been using them for some smaller mirror projects. Ive been able to pick up my cuts on the same day, and even though my work is relatively small-scale, theyre always happy to help and cut the big pieces down to something more manageable for me. I even watched them cut some mirror today—like butter! Ive never felt like they thought my project wasnt worth their time (a feeling Ive had at all of the big box stores). Theyre a great shop that supports the local makers and serves the small businesses just as wonderfully as they serve the big guys. Theyre a pleasure to work with—Im glad I found the fine folks at Ames!

Ad
Review №96

Friendly service. Expert care and advice. Wonderful experience. Will use Ames any time I need glass.

Tw
Review №97

Chance did a great job on the windows today. I would highly recommend him and his company to anyone needing glass replacement on their windows. Very affordable as well. Super friendly and professional.

Ro
Review №98

Fantastic company to work for, we did a project with the AMES team and they are easy to work with, honest and professional above all. I would recommend them to everyone for all your glass and mirror needs.

Wa
Review №99

What a great bizness! Other shop said my little mirror was too small a job. Ben took the job and made a perfect replacement mirror for me in a couple of hours. It’s your own fault if you go somewhere else....

Am
Review №100

The guys at Ames are the absolute nicest people! I came in for an end table mirrored top replacement, and they quickly cut the replacement mirror on the spot for minimal cost. Good peeps! Dont go anywhere else.

Information
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100 Comments
5 Rating
  • Address:310 E St Elmo Rd, Austin, TX 78745, United States
  • Site:http://www.ames.glass/
  • Phone:+1 512-480-9585
Categories
  • Glass & mirror shop
  • Glass cutting service
  • Glass repair service
  • Glass shop
  • Mirror shop
  • Shower door shop
  • Window installation service
Working hours
  • Monday:7AM–3:30PM
  • Tuesday:7AM–3:30PM
  • Wednesday:7AM–3:30PM
  • Thursday:7AM–3:30PM
  • Friday:7AM–3:30PM
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
Service options
  • Online estimates:Yes
  • Onsite services:Yes
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