Great service! Fun rides…just do it. And I’m an owner. The back order sale, plus the Austin city rebate makes this epically affordable. I went this route for the included local service. And would recommend to anyone wanting to replace the boring car commute with an electric bike - go the Mod route. Check out their story, where the mod concept originated.

Great bike and recommend for everyone. I use it to commute to work and get around town. Honestly from door to door, it’s better than a car. You don’t have traffic or dealing with parking.Only issue is that it took a while to get after ordering, but that is a sign of our times with supply chain issues globally. Once I got it, it has been great

The salesman was very patient and answered all our questions. He demonstrated how the bike we were interested in folds. A test ride was easy to arrange. My son took the bike a few loops around the parking lot and the up the street to test the electric acceleration. The bike comes with a lockable battery. It has a top speed of 28mph. Battery assist can controlled by a lever. Bike itself has a single front chainring and a 7 speed cassette. Integrated rear rack and place to attach a front rack/basket.

I am so happy with my Berlin - I am 62, with one artificial hip and one that has issues. This bike enables me to ride and have way less stress on my joints. I feel young and powerful as I ride.

I had a fantastic experience when I went to Mod Bikes to get my first bicycle EVER! I got the Berlin Mod bike, and its tremendous!Mike from Mod Bikes went above and beyond with everything when getting me ready for my first electric bike. Mike and his team made sure I had the right bike, wheels, locks, and helmet. Mike also made sure I knew how to use and charge my Mod bike. It was so simple after they explained it to me.There were also so many helmet selections, and I got the illuminating Lumos Matrix, which is programmed to display all sorts of blinking, digital designs.I went to pick up my bike with my dad, and Mike even gave Dad and me an electric bike-riding lesson. For me, it was more learning how to ride a bike. For Dad, it was more about learning how to use the pedal-assist on an electric bike. Dad was utterly amazed, and, guess what, were taking it out this weekend for a ride in the park!Thank you, Mod Bikes! My dad and I love it!

With so many trails around and bridges and bike lanes, seeing Austin via bike is awesome.The Easy model was great for simple cruising through the open trails/paths and bike lanes throughout the city. Flicking the throttle to easily tackle hills or bridge ramps made it easy to go all day and still have energy to hit the town at night.The Black model was sportier with a full suspension and seemingly more peppy motor but only had pedal-assist. The pedal assist seemed more natural on Black than Easy.If you ever consider owning a MOD Bikes model, theyll credit you the rental fee (as of MAR-2021).Try before you buy or use as a learning activity to see what type, model, or features seem important to you before buying.

Mods customer service is fantastic. (Someone always answers the phone). Im on the shorter side (barely 54) and the Step Berlin is the best e-bike I found. Its very comfortable and perfect for my commute in Atlanta. I highly recommend it.

Took a while to get my City+ but was so worth the wait. Lovely team at Mod Bikes, patient and friendly. Thanks again!

Wish i had come here and got an ebike a year ago! i kept hearing how great they were but i stubbornly just kept driving and using my regular bike. until you have been on one you dont get it. its so much fun, it feels like a super power when you start going up those austin hills. the bikes are stylish, thoughtfully designed. and Mike who helped us is the best, couldnt have been nicer and more helpful. go for a test ride. and be ready for the fact that youre going to want one after that!

Mod Bikes was excellent. Mike was great to work with. He outfitted the bike with everything I needed to do my 350 mile Texas Hill Country one week ride. The bike preformed really well and was very comfortable. I had no problems what so every. If I return to Austin I would definitely rent from Mod Bikes again.

What sold me on Mod Bikes was not just the excellent quality and craftsmanship … but their reputation of having amazing customer service . Mike and his sales team didn’t disappoint. Their customer service separates from their competitors!

Very friendly and knowledgeable staff! Great atmosphere. I look forward to my next visit.

The best brand of E Bike out there. Smooth ride, great battery life

Mike and his staff are the best. We look forward to being part of the family for years to come!If you are considering an electric bike, Mod bikes is the place for you!

Great people and setup. We rented ebikes and zoomed around Austin. Great experience. Very friendly and welcoming. Not surprised their rating is 5.0 with hundreds of reviews. Kudos and thanks!

This was the best day I have ever spent visiting Austin. Still got a work out, but the electric bike did some of the work so I was able to keep going the whole day. Rented a bike in the morning, brought bike late afternoon, great personal service, really fantastic bike. I might have to invest in one to ride around at home.

We pre-ordered a bike back at the beginning of May, with the expectation that it would be coming the second week of June. It is now the middle of August and still no bike. There apparently has been issues with getting the parts, but we received no phone calls updates or anything. We had to call them to figure out what was happening every step of the way. We are now in the process of trying to get our money back but it has been so long since the purchase that it is now a manual look up and will be yet another delay. BE VERY CAREFUL PREORDERING ANYTHING FROM THEM!

From the initial inquiry to the execution of our rentals, the experience was easy and personal. Mike took the time to answer all our questions and even provide great ideas (food/landmarks) to make our 24hr rental in Austin memorable. The bikes worked flawlessly and made us all want one! I can’t recommend the bikes and business enough. We will definitely do this again. Thank you for making this the highlight of our trip.

I love the vintage style and how it rides. I have received alot of compliments from different types of people of all ages around the city. However, I havent had the e-bike for a full year yet and have needed a few repairs done to it, already. One of them was a flat tire, so that does not count. The other two issues were just from regularly riding around in the city, that in my opinion should have never occurred but everytime I bring it in to the shop for repairs, they have fixed the issue. Other than the mechanical problems, they have a great staff and are run by a great owner.

Great bikes! Wonderful and knowledgeable staff. Go see them.

I am tired of trying to keep up with my husband biking. He wants to bike 50 miles. I am happy with 10 miles. While in Austin, I tried out the Berlin electric bike. We biked along the river. It was FANTASTIC! You can turn off the pedal assist or turn up the pedal assist. I put it on the lowest settings up the hill. I had a great workout. The bike is comfortable, heavier than my mountain bike. But I will not be concerned with the head winds or hills when biking! Now my husband will have to work to keep up with me!!!

Absolutely love this place. I ordered one of their competitors bikes and had Mod Bikes assemble it. The bike had many problems with it and these guys were so helpful and patient. They completely rewired the bike to get it working finally so I know I can rely on Mod Bikes for any issues in the future. Next time I’m buying a Mod Bike instead of another brand.

We LOVE these bikes! The sales experience was second to none. Mike and his gang took lots of time with us explaining all the features of our City bikes. Highly recommended these people and their product.

Seamless buying experience, stellar bikes and impeccable customer service.

I’ve been taking my full suspension electric mountain bike to Mod Bikes to get it serviced for a while now. The mechanics are top notch and Mike has always gone above and beyond to get the right and best parts as my bike isn’t one of theirs. I wouldn’t take my bike anywhere else because I know Mod Bikes knows what they’re doing and they are honest with very fair pricing. Kudos to Mike and his team!

I waited about a month after buying my bike to leave a review, and during that time my experience has only continued to be nothing short of awesome!I moved to Austin not too long ago, and this is the perfect way to get out and see the city! The bikes themselves not only look amazing, they also ride extremely well. I have the MOD Light model, and it easily fits in my apartment as well as the trunk of my car. I can take it out for an entire day without needing to charge it, and I cant stress enough how much fun it is to cruise around looking for events and new places to eat. Be prepared for compliments and questions about where you purchased this bike!If im giving the bike 5 stars, then the bike shop itself as well as the staff and owners deserve 6 stars at the very least. They are extremely passionate about their craft, and some of the nicest people youll ever meet. Theyll happily sit down and chat with you about biking, e-bikes, or things to do around Austin. As if that wasnt enough, they also host events at the shop in collaboration with other small businesses in the area!The shop comes with a fully equipped garage designed to service your e-bike, though since Ive just gotten mine I havent needed to use it yet (a testament to how well built the bike is).They also recently started offering e-bike rentals, which as it turns out is also a great way for any visitors or guests to hit the road with you and explore the city!I dont think there are any additional accolades I can mention that havent already been covered here or in other reviews, but suffice it to say that MOD Bikes offers top of the line bicycles paired with top of the line people and service. Im looking forward to my next visit, and eventually my next bike!

Our group had a BLAST riding MOD bikes around the city! By far the most fun way to see the sights! Mike was awesome and took great care of us! I HIGHLY recommend them!! Thanks Mike!

I purchased a Berlin model bicycle and have put ~140 miles on it in the first month.The bike is advertised as Euro-chic, and it is a looker, but I think itd be better advertised as Urban-Utility.Berlin Performance:-The bike easily handles ~40 miles per charge. This is with my 230 lbs as a rider and max assist up and down the steep hills of just south of lady bird lake.-Charging takes about 5 hours, never really timed it. I just charge at the end of each day. So far battery life is not an issue at all.-I can easily accelerate to and maintain ~20 mph with full assist and a heavy backpack.-One of the biggest advantages of electric bikes that I had not realized is my confidence in or around traffic from a stop. Typically on a traditional bike I can approach 20mph cruising speed given a flat road and some distance. With the E-bike I reach 20mph about as fast as a motor vehicle. This makes getting moving from a stop light or on a hill far less intimidating.-I also carry my daughter to school with the bike. She is about 45 lbs and 7 years old and sits on a seat mounted to the rear pannier bracket. She will now ask for me to take her for a ride around the hike and bike trail. Ive carried her for up to 15 mile rides around town lake without even breaking a sweat (casual cruising at ~12 mph in the winter).The ModBikes Shop:Great guys with excellent service.-Within the first 5 miles I broke a chain, remember to shift one gear at a time. This was a Saturday morning, I put the bike in the car and stopped by the shop to get some help. They immediately threw the bike onto the lift and fixed the issue and explained how to avoid the issue in the future.-Ive stopped in to ask questions several times since then and even had a fresh coffee with the guys. Very friendly and inviting.

The best purchase I’ve made all year! The bike is reliable, easy and fun.

What can I say. Its not everyday you get treated like the most important customer in the shop! Well that is what you get from MOD Bikes, royal treatment.Mike was very helpful and went above and beyond getting the product on time and in hands. Thank you....will be back soon for more.

Hands down the best service of any bike shop in Austin. Ive been riding here for 12 years and this place is spectacular - they share their expertise, they are responsive, and they do great work!

The only thing I regret about buying a bike at this shop is that I didnt do it sooner. Modbikes are amazingly designed and constructed. On my new bike, its a breeze to go 15-20 miles around the lake and not even be tired afterward. All of the bikes here are thoughtfully constructed with great components, and theres something for everyone.Just as important, you can expect amazing service from the great people that work here, with excellent handiwork and an amazing warranty. Mike was very helpful in answering all my questions and concerns when I couldnt decide which bike was right for me.I could definitely see myself buying another bike here in the future.

I had no idea I needed an electric bike until I spent the day on a MOD City+! Dor & Mike are amazing, but the products really speak for themselves. They’re stylish but are also honestly more practical than a car in Austin. Having a MOD makes my travels WAY more enjoyable. Forget sitting in traffic then trying to find parking.. I zoom from door to door now. Total game changer.

These bikes are amazing! They are light weight, built sturdy and a comfortable ride. I was a bit nervous testing one at first but they are so well made and pleasant to be on. No need to pedal and off you go! If you do pedal, pedal assist is the most magical thing ever! One rotation and you zoom away. Best part of these bikes are the well designed kids seats that you can attach. My family loves outdoor activities, but riding with 2 kids isnt always easy on a standard bike, but with the MOD bike its super convenient. The smile on my kids faces said it all! They love these bikes as much as I do! It also helps that the staff is super friendly and helpful!

I love my Modbikes and the guys from modbikes! The Bike is amazing and I find myself using my car less and less. Service is top notch!

Mike is awesome in that he allowed me to borrow an Ebike and not pay for rental during the wait for new bikes to arrive. Am very happy with my purchase. 👌

This place treats you as if you are their one and only customer. They were so attentive to customer service, and now that I have my Easy Bike, I know that they put that same attention into their products. I unconditionally recommend Mod Bikes to anyone looking at an e-bike (or even if you arent looking at one, maybe you should be!).

They dont get any better than MOD Bikes down on 1st Street here in Austin. Mike & Dor are absolutely committed to delivering top quality E-Bikes and first class personal service. We just purchased two Berlins and LOVE these bikes. The power curve, electronics, braking ability and comfort are excellent. We researched E-Bikes extensively and are very happy we chose MOD. Go give these guys a look. You will be glad you did.

What a lovely little business. Mike was extremely helpful and friendly, giving us plenty of details about each model of bike they sell. He was also very honest about the supply chain issues theyve been having and realistic about bike delivery timelines. Plus, they have a cute dog!I ended up buying a City+ bike and will update this review in April once Ive had the chance to ride it around town.

We really enjoyed taking the Easy on the road. Plenty of power and the bike has a classic, timeless-style to it. I highly recommend you check out Mod electric bikes.

I have done a lot of research into eBikes over the past few months. When I saw Mod Bikes pop up on the map, I just wanted to see what was up, take one of their bikes for a test ride and see how much it was going to cost me. From what I gathered before hand these are custom setups, so I figured it was going to be an arm and a leg. I was pleasantly surprised to find out how reasonable the prices were. They even help fill out the Austin Energy forms for the rebate before you walk out the door after purchasing (only available if you purchase locally).One of the reasons to buy local is the ability to have a place to go when you need help with something (no need for waiting on hold for customer service or deal with shipping things to or from). And they are amazing at customer service. Always willing to help with any questions before and after you buy the bike.I can not express how much fun you will have on one of the eBikes.Bottom line: if you are exploring eBikes, this is a great place to check out. You won’t be disappointed 😃

The boys at Mod Bikes are the best! The Austin community could not ask for a better set of ambassadors than them. I was just visiting Austin and dropped in to learn about the bikes, we hung out at the shop all afternoon, they made us cups of tea and sent us off around town to explore and check out the bikes. Needless to say, we were in love both with the bikes, but also the brand and the community they’re building. We wish them the best of luck, we know they’re going to be incredibly successful.Ps. Buying a Mod ebike was the best decision I’ve made in ages!!!

Took the time and effort to get components properly placed on my Super 73, and very communicative throughout the process. Excellent customer service and wonderful pup in the showroom. Thanks for the help!

We love MOD Bikes Austin! The team is very helpful and genuine. We have purchased products for our ebike (Radwagon) and regular road bikes. They are also very good at service and I recommend taking bike here for any service needs! Good parking situation as well!

I’m sincerely excited to finally own an e-bike. I have had a wonderful time with my new City Plus Mod bike. Not only does it feel hip and cutting edge but also very liberating. I have had the most fun rides with my family and even going alone for a leisure ride to the nearby Hill Country Galleria for some morning java. I was able to ride to Whole Foods in Bee Caves, TX with such ease. Thank you Mod bikes for providing a one of a kind experience that is unparallel to any other.

Let’s start with the bikes. They are well designed, reliable, and can keep with my really intense pace, I’m commuting 20 miles each day, btw. But it’s not only about the bikes. It’s about the best customer service I ever had. They know your needs, they give you advice on how to keep your bike in a good shape. And they are always willing to help you when you have a problem. I had a small accident, and they fixed my bike really fast. I can say that this is the best shop in Austin by far...

I cannot say enough nice things about this place. Everyone there is very nice and helpful and they do terrific work. Ive had my electric bike (non-Mod brand) in for repairs 4 times over the last 6 months or so, and every time the work is quick and fantastic and every time Im reminded just how happy I am to have found this place. Theyve really made owning an electric bike much easier by being so close and so wonderful. Again, I cannot say enough good things. Highly, highly recommend.

With family in town we decided to try out electric bikes to see Austin from a different viewpoint. Im so glad we chose Mod Bikes, the shop was clean and cannot say enough good things about Mike, the owner and the gentleman who helped us out. The check-in process was quick and we all had our bikes within 10 minutes, he gave us a quick rundown on how to operate them and two of our party zoomed off. However, my niece, who had never been on an electric bike, was anxious and Mike spent extra time making sure she felt comfortable and did not start our hour time until she was ready. Mod Bike is located on south 1st with plenty of interesting neighborhoods, shops/coffee shops, and vintage clothing shops to ride to close by. Masks were worn and there was hand sanitizer available, we had a blast and we 100% recommend Mod Bikes! Thank you, Mike!

After shopping around for just the right electric bike for two years, I finally decided on the Mod Bikes City +. What convinced me was the quality of the bike, the fabulous service by Mike and the shop, and the excellent warranty.... also the fact that I can fold the bike easily and lift it into my SUV for easy transport. I took it with me to Colorado the first week I owned it and was delighted to ride right up those mountain roads I’d have never made on my own! I’m riding it every where in town and loving it.

I was very nervous given that I had not ridden a bike since last century. Mike of Mod Bikes was extremely patient tolerant and kind as he assisted me in pre-order purchasing the new City Plus electric bike which was more than worth the wait! It is true you never forget how to ride a bike 🚲 😉 🤣 😀 😂 🙂 and I love this bike 🚲! It was a great price amazing quality solidly built easy to learn plus it is a local Austin business and Mike walked me through everything step by step talk about a win-win 🙌 and now I am off and riding my Mod Bikes City Plus all over town wearing a helmet ⛑️ and having fun!

Love my City+ foldable eBikeThey shipped it free from Austin TX to Cambridge MA ready to rideProvided a free consult (over Facetime) when I needed it

Super friendly. Bought a bike trailer, they made sure everything fit correctly on our ebike, had us our the door quickly. Their bikes were really beautiful.

It was a stellar experience working with Mike to get specs and advice remotely about my soon-to-be first e-bike. He was very professional, friendly and diligent. Now the (short)wait begins. Thanks, Mike!

Awesome company!I recently purchased myself the 2020 Berlin. I am an avid cyclist, but this will be my first-ever e-bike, and I am so excited for it to finally arrive. With e-bikes being such a high price item (especially for me, a college student), I did extensive research for several days to figure out which was best for me, and within my budget.I was pleasantly reminded about Mod Bikes after going past their store on S.1st time and time again, and decided to check them out. Prior to this, I figured it was only an e-bike rental company for tourists. Instantly, I was keen on getting the Berlin, as the frame is much like the manual bike I currently own. I eventually decided it was worth checking out, especially with their 18-month warranty and free tune-ups for local customers like myself.There, I met Dor (spelling?) -- he was super helpful and even managed to get me a few accessory add-ons at a great discount, as I had just missed their pre-sale promotion for the Berlin bike.A super responsive team (are u guys hiring by the way), I just cant wait to finally try out my own Mod Bike!Thanks yall

I LOVE THIS PLACE!! Everyone here is SO NICE! The shop is really clean and organized - the people are super helpful. I was lucky to win a bike from a raffle at the Austin Parks Foundation Party for the Parks! I think its really cool that they care about our community and environment and were willing to support the foundation!! #lovewhereyoulive #givewhereyouliveTHANK YOU MOD-BIKES!!

After a month of commuting on my Berlin I couldn’t be happier. The bike looks great and powers me up the steepest hills. I’ve quickly racked up 300 miles on my bike and looking forward to the next 300. The owners will go above and beyond to make sure you’re satisfied with the bike. If you’re looking for a cool bike and flawless customer service, look no further than MOD Bikes.

Great bikes, great shop.

Mod Bikes is a fantastic E Bike shop in Austin Texas right in the heart of south Austin. They have an amazing selection of bikes that they manufacture! Not only that but they are happy to service any make and model of e bike. I had a blow out and wasnt sure what else happened when I wrecked my bike. They were amazing! Had my bike ready to go in a day!!! You have to go check out there shop and meet a wonderful, friendly staff. Im heading back to buy a cool helmet and look at getting another e bike for trail riding. I found my new favorite ebike store! They can even mod your existing bike. Super cool showroom and super nice staff. Highly recommend!

This is a great place to purchase a high-end bike. The overall quality and workmanship of Mod Bikes were very good. And it was a pleasure working with Mike and his sales team. Shortly after buying my bike I ran over a nail and got a flat tire. So I brought the bike back in and they fixed it for free. You cant beat that kind of customer service. With bikes, you get what you pay for. So dont buy a cheap bike online like I almost did. Do your homework and shop around to compare other brands as I did. At Mods you will get an outstanding product at a very good price.

Wife and I are having great fun with our City +. Comfortable and easy to ride. Pedal assist for us is a must, we are not as young and strong as we once were. Shop gives great service Fold up feature to travel is also amazing , we now have bikes to take camping.

I bought my wife a bike for her birthday and MOD Bike took care of us. The bike itself is gorgeous and had no mechanical issues. The customer service was exceptional and the sales process honest. I thoroughly recommend.

Absolutely recommend this place! Amazing job, staff is great and best location to ride your bike afterwards.

AWESOME e-bikes-service & location!!! They are fantastic to rent/buy - pondering a purchase after a great weekend in Austin!!! Thanks, Mike!

MOD Bikes is a truly awesome electric bike shop. Everyone who works there is super helpful, and very knowledgeable, making it easy to choose a bike or even just inquire.The bikes themselves are really great. I purchased a Berlin back in February, and Ive been riding it every single day, to and from work, to the grocery stores. The rack holds most crates that can fit up to two big brown grocery bags, but Im sure with panniers, it could carry a bit more. But when youre just riding, you can really bust out some speed with ease and control. The bike itself is also very sturdy, I have only had to put in the minimal amount of maintenance for a bike.I definitely do not regret my purchase. I think its improved my way of life. I only wish I could have more of these bikes.

Wonderful experience cruising around Austin on electric Mod Bikes. Perfect way to show both out of towners and locals everything Austin has to offer. The Mod Bikes are awesome and their crew was super accommodating and took great care of us. Will definitely do again.

If you are in the market for an Ebike, please visit this place first and do not waste your time going elsewhere. Mike and company provide the knowledge, information and service that is above all expectations. From our first visit, to the test ride, to the final decision it was a great experience without any pressure.Thanks again Mike,

Rented bikes for the day. Fantastic and economical way to quickly see various neighborhoods and trails. The MOD e-bikes are surprisingly intuitive so long as you know how to ride a regular bike. Mike is super helpful.110% recommend!

These guys are the absolute BEST!! I bought a city + about a month ago, and unfortunately, it was stolen out of my garage. I let the guys at MOD know, just to see if it showed up, but to my amazement they called to tell me that they saw someone riding my specific bike and GOT IT BACK. I can not say enough about the customer support, the family feel of the shop and the quality of the product. I highly highly recommend MOD bikes.

Mod bikes was so great! They walked me thru a test ride and explained everything about the bike and were so personable the entire time. The bike I got is the Berlin and it is AMAZING. The Tesla of bikes! I couldnt be happier with the process and my purchase. Highly reccomend.

I spent a lot of time looking at companies before I purchased my city plus from Mod Bikes. I love that they are local! The bike is great but their service is even better! I recently had a free tuneup and then this past weekend I wiped out on an off road trail and got a flat. Took it in yesterday and it is ready to go today! They gave it another full tuneup for free to make sure I didn’t damage the bike. Tuneups are always free when you buy their bikes. Great fast and efficient service and their bikes are top of the line. Check them out online or go see them in person if you live in Austin TX.

My girlfriend and I came into town for the weekend and I wanted to rent some bikes and ride around to really experience the city. After being recommended to Mod Bikes for not only the quality of the bikes but the customer service we went to check them out. I can’t say enough about how great our experience was from start to finish! The customer service was outstanding! Mike and Dor took really great care of us, set us up and sent us on our way with awesome recommendations and routes of places to check out in the city. The quality of the bikes are next level compared to any electric bike I’ve ridden in the past. Will definitely be a returning customer anytime I come back. Amazing experience. HIGHLY RECOMMENDED.

The experience of purchasing an electric bike from Mike at MOD bikes has been a pleasure from start to finish. He walked me through my options, had me try out the bike in the parking lot and answered all my questions.The bike itself is incredibly fun and has changed how I use the city. Within a couple of hours I was on town lake enjoying the sunset before heading back home effortlessly up a hill.I have now been using it for the last month and would never do without it.Excellent product and excellent service.

These bikes are awesome. Great for the hills of Austin. You can get a workout or just cruise whenever you feel like it. The customer service is just the best. They quickly and efficiently took care of my every need. I think you will find these bikes are worth every penny!!

I started riding again back in march 2020 after a year layoff. My bike started making this grinding sound, I went to three bike shops to have it look at. each shop told me the same thing it would be a three to four weeks turnaround. I did not wont to be off my bike for this period of time. I called MOD Bikes and inquired if they could look at my bike, Mike answer the phone said, he could and the turnaround would be approx. two days. I drop my bike off on Tuesday and received a call Thursday stating my bike was ready. It turnout to be a simple fix and not expensive.I didnt have the right tool to make necessary adjustments Mike was kind enough to give me the tool I needed at no cost. The great customers service will keep me coming back.I highly recommend MOD Bikes .

I have hardly driven my truck anywhere since I got my awesome Berlin bike 5 weeks ago. The service is terrific. Well worth what I spent!

Mike and Dor define the standard for excellent customer service. They are truly interested in understanding their customers need and make appropriate recommendations. Their service area is spotless, which tells me another story of how they run their operations. I recently purchased a second City+ bike from Mod Bikes, and fully expect a long-term relationship. I would highly recommend Mod Bikes !!!

I bought a MOD Berlin bike from MOD and could not be happier. Fabulous bike and very personalized service. In comparing many electric rod bikes the Berlin is a great value for the money. Come with all the important options i wanted including fenders, lights, disk brakes, multi-gears, quality seat, etc. I highly recommend the Berlin and MOD Bikes services.

Best purchase weve ever made. We live in the neighborhood and use our bikes daily. These guys are amazing and the showroom is a great place to hang out. You can sip a beer or coffee while waiting on your new bike to be built.

Very well built and dependable.

Stopped in to get my little boy’s bike tuned up (electric bikes are their niche)...however, they were delightfully friendly and helpful in tweaking his bike and giving advice. Great vibe and customer service! When the day comes that I’m in the market for a fabulous, modern electric bike.. I now know where to go😊

I bought my first electric bike online and had my rear tire pop. The team at MOD bikes fixed me up and got me back on the street. Thanks guys! Big shout out to Mike at the front desk who Kept in touch with me through out the process. Great guy and excellent bike shop.

Decent store with interesting range of electric bikes. They kindly stored my bike for a week and allowed me to order the parts online myself which they then fitted. Tuned up the brakes too which was appreciated. Good service would recommend.

The best bikes and service. Shop here first if youre in the market to buy. Mike is one of the most personable and knowledgeable sales persons one would hope to encounter. Given the quality of product and friendliness of staff, my purchase of a 2020 Mod Berlin was an easy decision. This is a local Austin electric bike shop that needs to be supported by its community.

Mod Bikes are awesome! Mike and the staff there are super helpful and even came out to us when we ran out the battery on the Berlin style peddle-assist bike. The bikes are clean, fast, easy to use, really stylishly looking in the whole mod fashion and the hourly rental price is super affordable. Would def recommend to anyone visiting Austin or locals looking for a fun date. Lots of fun!Also, Nala, the owner and shops dog is beautiful and super sweet. Loved all the pets and kisses!

Great selection on electric bikes for the occasional or daily rider. Staff helpful and very knowledgeable.

We Took our 3 year old bike to be evaluated and they were great. Service was amazing, and they knew exactly what they were doing. Helped me a lot. Definitely recommend them. Also has lots of cool bikes to look at. May purchase my next one there.

I got the City+ as a gift for Christmas, and man I am in love. I had gone to the shop a few weeks before to check it out, and after getting the bike I have gone back a few more times and these guys are some of the nicest people I have met. You can really tell Mike and Dor have passion for what they are doing and the quality of the bikes speaks for itself.About the bike: I am a pretty big guy (240+) and this bike rides with ease. My biggest fear was my weight and once I realized it was not an issue, the rest was a blast.I have commuted to work a few times already (4 mile ride) and it has been great. On the way back home, the LED light in front and the brake light in the back keep me at ease while riding at night. I have ridden 20 miles now and the battery only lost 2 of its 5 bars.I could ramble on and on about how awesome Mike and Dor are, how the bikes are awesome, but you should check out the store for yourself.PS. I am most likely going to get another one of these bikes so my future wife and I can ride together!

The bikes were very well kept and the service provided was the best experience. The owner takes pride in his shop and his business. Which shows in how he treats customers and the bikes quality. We had a wonderful time riding the electric bikes all over downtown Austin and the lake area.

I went in to test a MOD Bike and the process was completely hassle free (and they even offered some nice coffee!). The guys let me rent and test ride one of the bikes along my normal daily commute.(This usually takes 19 minutes on a regular bike). I did that route in 6 minutes on a MOD Bike. If thats not enough to convince anyone to buy one of these, then I dont what will.

So here goes...Mod Bikes helped my wife realize a 16 year dream. Before we had kids, my wife wanted to bike to work for all the positive health and environmental reasons. Kids change things and 16 years of transporting to day care and school in a car has finally led to the day when my son is old enough to get a license and drive himself. My wife revisited her bike to work dream and after a short (and incredibly fun) test drive, she now has the bike she wants (City Mod) and the confidence to ride to work and back safely. Thanks Mod Bikes. Keep up the good work. Dreams do come true.

Mod bikes are the best value in because they service what they sell. I took my Mod City in Wednesday with a noise I hadnt heard before they tuned it up and had it back to me the same day. No other bike manufacturer has that capability.service is always good and support is outstanding.You can pay less for an ebike but you cannot find a better value

Love my e-bike! Its so fun to ride and people are always complimenting me on my cool bike. Such a great purchase. The MOD BIKES owners are so helpful and maintenance is a breeze (and free)! Highly recommend you check out MOD BIKES for your whole family!

My wife and I just completed a 6 day tour through the hill country on our rented ebikes from Mike and Dor. We bike regularly for commuting but have never done more then a day trip. We flew in from subzero Minnesota and were outfitted with everything we needed--bikes, chargers, panniers, helmets, locks-- then off to Johnson City, Fredericksburg, Blanco, Wimberley, then back to Austin. We had a great time and I think I have convinced my wife that she needs an ebike (I already have one). We felt very supported both in planning the trip and during the trip (they even checked in on us the first night to make sure our first day went smoothly). Thanks!

Place is run perfectly as is the service. My bike was done with a whole new braking system and tune up in only a day where other bike shops were saying it would take 3-4. The owner even gave me three free iPhone mounts on my bike. This place makes their own custom bikes (sold out btw). What more does one need to say?

Electric bikes are the future and MOD Bikes are amazing. The owners worked for years in the electric bike industry before deciding to design and manufacture their own bikes. They look good and they ride great. And the service is simply impeccable.

Excellent service, owner was friendly and knowledgeable. Bike looks and feels excellent!

We just picked up two Easy models. They are amazing electric bikes. We did a ton of research and the MOD Easy gives you the best option for an electric bike commuter. Really comfortable and the first day we picked them up we went over 10 miles with no issues. The guys at MOD Bikes are knowledgeable, helpful, and awesome to do business with. Can’t wait to go back! They are local too... right here in Austin, TX!

I wish I could give mod bikes 10 stars. I purchased a used bike and wanted to have a professional give it a tune up. At first I didn’t know if mod would see me since my bike wasn’t electric. I called to other shops and they said they weren’t able to see me because they were busy or because I didn’t purchase my bike from them. I gave mod a call and they were super friendly and told me to come by later in the week when they were less busy. Once i took my bike in, it was done by the end of the day! I can’t say enough great things about the staff and their cute pup. My boyfriend is going to bring his bike by for a check up too.

I purchased the perfect e-bike from Mod Bikes last December and I have nothing but praise for the whole staff and process. They made sure my Mod City + was set up perfect for me and that I was comfortable riding it. They also had all the info and docs for the sweet rebate from the City Of Austin ready to go at the end of the process. Turns out the customer service doesnt end there, either. Two months after my initial purchase Mike tuned my beautiful ride up for free. I

The people there were friendly, helpful, and very accommodating. We rented two bikes to ride around the city with. The bikes were easy to use and a blast to ride. After stopping for a bite to eat one of the batteries on one of the bikes quit working. A short phone call and a couple minutes later the owner himself came to replace the battery with apologies and a recommendation for a great little ice cream spot.I would absolutely recommend them to anyone looking for an extremely fun and relaxing way to tour the ciry! And there pooch is super cute and friendly too!