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Qualitek Auto Body
8530 S Congress Ave, Austin, TX 78745, United States
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Qualitek Auto Body
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St
Review №1

Like most people, I dont need a body shop very often. When I did, I thought the big fancy chain (Caliber) would be the place to go. Wrong! I stood in their lobby for 10 minutes being ignored by the receptionist, so I left and visited 4 other shops. The other Big Name, Service King, has still not even provided a quote a week later. Eddie at Qualitek is personable, professional, and treated me as a valued customer. His staff did an exceptional job on my car, going above and beyond on some finish items. Pricing was fair, service was excellent, and the car was ready when promised, so I feel llike I got a great deal. Theyve won my business.

Ye
Review №2

Of course no ones ideal stop is getting work done on your car in regards to an accident, but these guys really made this process as easy and painless as possible. I had gotten 3 separate quotes from shops all nearby and not only did Qualitek offer me the best pricing, ( AMM collision quoted me nearly double) but they completed the work in just a few days. Extremely happy and definitely will recommend to my friends.

Mi
Review №3

This place is the Best hands down Eddie & his crew did a excellent job on my car and a detailed it for me once they were done they even got extra work done to my car it wasnt even related to the accident

br
Review №4

Excellent shop to work with. High quality body work and paint. Very happy with my results. Easy to work with and very transparent during the repair. 5 stars

Te
Review №5

I will be neutral to this business because it is a family business. Not mine but a relatives but sd iness.

Jo
Review №6

I cannot stress how wonderful these people are. They gave us a fantastic deal and expert advice on our vehicle. Super personable and easy going. I have no reservations going back or reccomending them to anyone. Quality is in their name and most importantly in their service.

Hi
Review №7

I had no idea where to take my car for body work.I picked Qualitek Auto Body - turns out it was just up the street from my home. When I picked up my little car yesterday - it looked brand new!!! I had a good feeling leaving my car in Eddie’s hand but when I reviewed the paperwork - I saw the work was done right down to the last detail. 5 star service from beginning to end. Thank u Eddie!!!

Do
Review №8

Very professional, reasonable price, gave me all the options to make the best choice for my situation. My car looks great!

Je
Review №9

I had a fantastic experience at Qualitek Auto Body. I was involved in an accident, and I needed some body work done. Eddie took great care of my car. He worked with my insurance, and the crew did a great job repairing my vehicle. The work was done quickly, and my car looked brand new. They even detailed my car and washed it as well. Eddie made the process of getting my car fixed so easy. Thanks Eddie and team! I highly recommend Qualitek!

Ma
Review №10

Just dropped off my van for repairs. Ive used this shop for years, always received excellent results.

Lu
Review №11

I took my car for repairs after a small accident. The Qualitek staff was honest and knowledgeable. Eddie and Javier provided top notch customer service. To top it off, my car looks amazing. Excellent work on replacing all the damaged parts and blending the paint to match. Highly recommend using Qualitek!

Ry
Review №12

The staff is great and pay great attention to detail. Quality work!

Ni
Review №13

I am so impressed with this Auto shop! The folks that work there are the nicest most professional individuals - this includes the owner. Their work is impeccable, their service is excellent and their prices are very reasonable. I recommend them 100%.

Ho
Review №14

I called earlier this week to set up an appt. The guy on the phone was so real with me about the fact that Id been hit by someone with SUPER bad insurance (American Access Casualty, f me). The advice to file a claim with my own insurance for assistance has already made my life much easier. While my insurance set me up to work with another body shop, Ill definitely keep this one in mind if I need anything else. Thank you!

Mo
Review №15

Best body shop in Austin, hands down! Eddie, Javier, and the rest of the team went above and beyond to make my experience easy and low stress. I got quotes from a couple other auto body places in town, Qualitek was the best. They are honest, trustworthy, and straightforward about what they can deliver and for how much $, they take their time and do amazing work. They fixed my 2014 Lexus IS 250 after I rear ended someone and it looks perfect now. And they were even able to save me some money on a few things! Go see Eddie and the gang, theyll take care of you.

Gr
Review №16

Got into an accident and they made my little Honda Accord look amazing after being hit by a large truck. Not only was it super affordable, but they all are so nice! They even detailed my car for me after it was all said and done. Hands down BEST auto body shop in South Austin! :) Would recommend this place to everyone I know!

Je
Review №17

I had a positive experience at Qualitek Auto Body. Eddie de la Cruz, and the owner, Mr. Salazar, are very friendly, efficient, and prioritize the customer. I recommend this auto body shop to anyone! God bless this business!

Ka
Review №18

Excellent body work done on my Subaru. They told me ways to save money. My car actually looked better than before it was in the accident. Plus theyre super friendly

LI
Review №19

Top quality work, prompt service, very reasonable pricing. The staff actively works with you to help you get the best deal on car repairs. Upfront on all costs, does not hide costs that other mechanic shops may do. Knowledgeable, friendly, courteous, very professional. I would definitely recommend this place to friends and family.

Je
Review №20

My RAV4 was involved in an accident and the back of the car was severely damaged, including the bumper, rear gate and part of the frame. I dropped it off with Eddie and was able to pick up the car 3 weeks later as promised (took longer because there were a lot to repair). The repair was nicely done and the car now looks brand new. They even cleaned the car inside and out including the wheel rims etc. Greatly appreciate all of the effort Eddie and his team has done to fix my car and will definitely recommend them to anyone who needs a repair job.

Wi
Review №21

Had a great experience there with my mom. Her car was practically totaled when we took it in but they did a great job taking there time and fixing it. Eddie was fantastic when it came to communicating with my mom. My mom is deaf so communication can be difficult and tedious at times on both sides. He was very patient and always did his best to clarify things with her. Javier was great too, hes a nice guy.

Jo
Review №22

I was told he was reasonable on his price no way he was

Vi
Review №23

The Bayest place to get your car looking good!!

te
Review №24

It has been one year after repair. Excellent work and parts. Paint is perfect, matches the original and no discoloration. They use OEM parts (As Eddie mentioned during initial consultation). I know because I work on my car and I see what has been replaced. They worked with my insurance as well made sure whatever parts needed to ensure the repair is done right. Eddie were very straight forward and no BS.

Ka
Review №25

This testimonial is for Mike Berritto and Qualitek Automotive in Bee Cave. We have brought in four different vehicles here for repairs and maintenance. The appointment process is easy, they always find a way to fit us in. The staff is very friendly. They have a drop box for keys and they offer rides. They have always done a great job and have offered us very reasonable prices and an affordable solution to one very expensive repair we had to have done to our sons vehicle. Our Ford Escape has over 300,000 miles and has been very well maintained. Thanks Qualitek for bringing such a fair and honest automobile service to Lakeway/ Bee Cave Area.

Ri
Review №26

I have tried several auto body places in town this is the best by far. I used amm collision and the work left me disappointed a couple of times. These guys worked my old bumper looks brand new at half the price and looks better than a new bumper from amm..totally amazing the skill these guys have. Management was really nice too

No
Review №27

I went in for an estimate, and the guy who helped me was great: friendly, gave me some dos and dont tips, and told me how to manage my insurance company to insure I got a rental car since they were trying to wait another week to put me in a car. Great guy, fair quote, but I decided to have my work done at a place close to my house, which ended up being a mistake.

Sc
Review №28

Incredible service and body work! I recently took my Nissan Altima in for repairs after another driver backed into my rear door while parked. The at-fault drivers insurance company originally estimated the cost of repairs and time to do the work very low, but Eddie took all the hassle out of dealing with the insurance company to get the additional money and time to make sure the repairs were done right and even extend the rental until my car was completely finished. The crew at Qualitek did an amazing job with the door and even touched up a few minor scratches and dings at no extra cost to me. My car came back looking better than it had in years. Ill definitely be back, and would recommend this place to anyone looking for first-class body work and customer service.

JT
Review №29

I was in an accident and was referred here by another shop which was too busy to service my vehicle. I spoke with Eddie and he wrote an estimate based on the insurance company paying for the work. I had to pay for the work myself and Eddie chopped the estimate by more than half! Great work too! Thx, Qualitek!

Jo
Review №30

Got into an accident with my vehicle January of last year and looked for a good shop in town with good reviews. Fortunately heard about qualitek and decided to bring it there. These guys are so nice. My car wasn’t driveable so they came all the way to my place and towed it to heir shop for free. They gave me a quick fair estimate that ended up being a lot more than I had anticipated (because of my insurance at the time) and I hadn’t to pay out of pocket. They ended up letting me keep my car there the entire time without charging me until I could figure it out. As soon as I was able to find the car they started working on it right away as if I had just brought it in. Fixed it up nicely without trying to upcharge me on anything and got me my car back. Beyond thankful for these guys. Really friendly also. Highly recommend!

aj
Review №31

Very good work. Talk to Javier.. they also take there time. And pride in there work

Mr
Review №32

My Volkswagen needed work done after a accident could have not been more happy with the result they did an amazing job

Ef
Review №33

Awesome people, great work! They are straightforward and will tell you what they can deliver.

Go
Review №34

I recently got into an automobile accident which left my brand new 2013 Mazda 3 front end damaged. The other person was at fault since he backed up into me. After researching for hours on the internet for a high quality body shop in Austin, TX I decided to let these guys do the repairs. It was highly recommended word of mouth from a trusted friend. It can be a very stressful time when and although my first thoughts were to bring it to a bigger more well known body shop I realized that most body shops in the area are more like factories with extreme mixed reviews some good and some really bad written in long detail. Many shops has some dirt on them but I couldnt really find anything on these guys. In addition, I saw a couple of 2013 best Austin body shop reviews that they appeared in. Also,I wanted a place that wasnt biased towards the insurance company and had more interest in customer service. I brought the car in and spoke with Eddie. I wanted to make sure that my car was going to be done correctly and to the best realistic post-accident condition possible. Eddie was honest with me and told me that all the factors involved in ensuring getting my car with high quality parts and high quality workmanship. I had a loaner vehicle and dropped off my car. I wanted it done right so i told him to take as much time needed. They quoted me a certain time for the repair work and they delivered as said. Eddie was my point of contact and I called a few times to check in on the and update the status. When I got my car back it was like new again. They even did some extra work and detailed the car. I was very pleased with the quality of work they offered. I would highly recommend this auto shop to anyone especially friends or family. Great job Eddie and the body shop guys!!!

LR
Review №35

I took my 2003 Acura MDX here for rear end repair from a minor accident in which my wife was rear ended. I wouldn’t make that mistake again though. I surely wouldn’t recommend their services. They added the wrong power steering fluid which ultimately led to me having to replace the high pressure hose which is really expensive as well as the pump. They didn’t need to add any it had nothing to do with the wreck however they charged me $10 for the fluid. The alignment was off I had to take it back on 3 separate occasions and it still veers to the right slightly. They told me to go to the alignment shop it had nothing to do with them. The actual cosmetic workmanship was ok. However the guys in the office are unprofessional and gave me inaccurate info on the repair process. Lastly they marked up the used parts from LKQ much more than brand new parts costed. ( rear liftgate and exhaust pipe) $1,243 and $520. They were from a 2002 Acura MDX not a 2003 in which the vehicle changed substantially in that one year. I only took my vehicle here because I live less than a mile away so I thought it would be convenient. That was a big mistake.

Ji
Review №36

Knowledgeable and friendly service and great body work! I highly recommend!

Ja
Review №37

Great experience, clear and excellent service

Lo
Review №38

They really do great. Work

Th
Review №39

Ive had Qualitek perform over 5 different repair jobs for cars in my family. Theyre the only place I trust for any body work.

Ar
Review №40

Got my car fixed. They told me everything I needed to know.

Information
9 Photos
40 Comments
4.8 Rating
  • Address:8530 S Congress Ave, Austin, TX 78745, United States
  • Site:http://qualitekautobodyaustin.com/
  • Phone:+1 512-292-8014
Categories
  • Auto body shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:9AM–2PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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