Miss Mari was a very great sales person she went out of her way to get exactly what I needed and explained every thing in details with the long term or a short term payment she was very awesome thank you very much Miss Mari.

Slightly expensive, but they have payment plans. Check them out.They have several different items and they can order for you to if the item you want was already sold (if available of course).Good customer service.

They have big selection forniture

Sales associate was very nice didnt pressure us. But as soon as we signed contract and asked the cashier a question about payment she rudely said, dont ask me ask your sales associate delivery took longer then expected assured me measurements of missing showroom furniture would fit in my room and it didnt. Not to mention Ive called to this place with questions and either they dont answer or they answered and before they ask what your calling for ask you to call back. Poor customer service. Would never recommend them to anyone!

I had a great experience and Lisbet is one of the best in the buisiness she went above and beyond to make my experience a great one

I absolutely loved the service I was treated with Alex was wonderful and helpful.

It was ok, just ok. Nice furniture tho.

They took my money and never delivered! They dont greet you. The managers dont know what theyre doing unprofessional. The staff needs customer service training. And also needs to learn english. Foreigners complaining how we americans dont speak spanish and its discriminating but tgis store does not cater to bilingual. So i was approved but then refused service they put all kinds of stipulations not to deliver. Management says one thing then go back on their word. I went through all the process just to have them take my money and not deliver. And they refuse to give you owners or regional managers names i guess they dont want owners to know how they are screwing up. Some ada girl said everything was fine for delivery but then went back on her word. But im here to ask if any hispanics are having the same problems warn others. Im contacting better business bureau and i am calling operational managers too.

These guys are the best in the world. Been with FAMSA for 7 years.

A good place to steel furniture

To expensive

They spend with very expensive prices😱

The customer service is quite good, they serve you quickly and they are friendly, but as a company it is terrible, they give you a deadline that is not, after the deadline expires they tell you that it will take two more months. What a horror, it is a lack of respect and professionalism.

Very bad experience with this store, not a year ago I bought this room and they had to change the cushions, but they remained the same, they are made forward as soon as you sit down, and the seams run. Today I am waiting because they take them and they will give me credit for other furniture, then I tell you how I found the grace. The price was exorbitant, but that was to buy them on credit, they raise almost three times what they cost.

Very bad experience with famsa 1 month ago I bought a television and when I turned it on, it was crashed, I spoke to ask for the guarantee and the lousy customer service. And the lady told me that it was my fault that they only cover manufacturing defects. So what guarantee do you offer?

Good place, nice furniture and dining rooms. The bad thing is the attention of the seller who was

Great service

I bought a refrigerator they came to fix 4 kisses and not that I had to buy another beast bey

Attention in the store to make the sale very good, but soon after having my furniture I realize that they have manufacturing problems and as they have a guarantee for 5 years I call them to make the report and everything is a big lie. works as they offer at the time of the sale so that you buy you paint wonders but it is a big farce, these FAMSA furniture have very poor quality. I do not recommend anyone to buy this furniture.

Very bad decision if you want to buy something here, how are you going to buy? They treat you very well. They sell you when you make a complaint about something lousy. burglary stolen

Very good. They literally gave me things

Very good service a very attentive staff that is always ready to help when it comes to credit options and good discounts! But I think it should improve a little in terms of punctuality of home deliveries! Otherwise 5⭐️

Very poor quality of furniture .. People are scammed by giving them the worst merchandise ,, very bad attitude on the part of the people who work there ... they dont respect the contract and its money thrown away I recommend not buying in this store .For people who buy furniture and appliances do not go there look better elsewhere here they will only spend money and time ..

I bought a room and soon began to peel talk for the guarantee, they came to my house and looked at me and told me that they were not going to change me or anything and apart the people who came benian until angry, but when one he is going to buy from famsa they all speak to you very beautifully that any furniture you buy has a 5 year warranty for what happens to him but everything is a lie so I do not recommend that store for any reason

Pesimo ... I do not recommend it at all ... customer service ,,, Managers and salespeople want to treat people as if they were ignorant, the service they give to Hispanic people is the worst, they sell you guarantees that do not meet ...When you talk to them to report something ... they say they are going to send technicians without training ... and they are receiving orders by phone in front of the clients ... very bad furniture ... I do not recommend them at all ....I am a good payer ... but they have already lost a very good client ...

The service very good the only detail is the waiting time to approve or release one more order when you already have a good credit with the store and a good seller like the one I always choose for my purchases thanks Gustavo for your attention

👎I am not a satisfied customer who buys you absolutely nothing again people believe in you because they give the credit, but they lie the assurances they offer us and the furniture does not have the quality that one believes 👎👎👎👎👎 I give it less 5 stars

The best treatment provided by Maria and the head of the Lisbet Velázquez apartment

Thank you Famsa .. Very satisfied with my experience .. And especially TO THE PROFESSIONALISM OF THE Manager Lisbet

I love shopping at Famsa, they match the price .. And the sales representative AND The Manager Lisbeth very professional ...

One of the best experiences Ive had buying furniture, I found everything I was looking for in the same place at a very good price and with the next day delivery. other than that they gave me a TV for my purchase. All staff very friendly and helpful.

THANK YOU MARY FOR YOUR SERVICE, VERY GOOD TEAM, EXCELLENT CUSTOMER SERVICE

Very bad experience in that furniture store because the 30 min. That I was looking at, no one came to see if we needed help or something like that. Perhaps this is why many clients lose. I recommend that you pay more attention to your clients.

I like the very helpful treatment I always find what I need ✌

Employees dont respect their consumers here. They steal your money telling you to buy insurance for your furniture and when you talk to them about something they mistreat you. Sorry that my life is not perfect like those of those who work at FAMSA.But that is no way to treat your consumers. Then when you ask for a number from a supervisor they give you a FALSE number and they wont let you speak. The lady who was attending me wanted to talk about me.I will check with the BBB on this. Because when you sell me insurance that it covered everything and then tell me that it does not cover anything is a FRAUD.The employees disrespect you when you attempt to make a claim through what we were told is insurance that covered any damage. I would even consider over looking that if it wasn’t for the fact that the woman who helped us was extremely aggressive over the phone with me. She would not let me finish a sentence. I had to tell her to stop talking over me, for me to get a sentence in. Then when I proceeded to ask for a supervisors number she gave me a FAKE number.This is so frustrating because we paid extra for this coverage. We’re told that it covered everything and now it aperantly it covers nothing. I will be filing a complaint with the BBB because this to sell me something with a promise and then not delivering is fraud.

They took good care of me and the Manager is a very good and attentive person. Thank you for your work.

I am a famsa customer and they have always given me good service until yesterday when I visited the store and the treatment that their despot employee gave me was fatal.

Very good service, very kind, I congratulate you for your staff.

They always treat you respectfully with kindness, I recommend visiting .... 👍

A good way to start making credit affordable prices

Terrible service

They treated me well and fast

Famsa Austin is the best store the employees are friendly and they have the best products at a good price

They give you good service, they are kind, all personally Mary is very attentive, thank you very much Mary👍👍👍👍😄😄😄😄

Today very well, the manager and Maylen and seller Gustavo greeted me with kindness and respect. Very good people. I am happy with the service aki en famsa with my purchase Agustin Tovar.

I like everything about your fans, your workers are friendly and good attention, thanks

Very professional service from the seller Raul Resendez in the store answering all questions and very patient with us until the installation by Jhon and Larry assembling armchairs, coffee tables and dining room. . Jhon and Larry cleaned everything up when they were done. thank you guys.

I recently bought one of the exclusive Famsa models and Im super happyWith my decision, from their prices to their services they are spectacular with next day deliveries. Thanks Famsa Austin👍

The staff is friendly and they have very good service

They have very good customer service and are very fast and helpful

Very good store

If I could give 10 stars with pleasure I wouldStart my credit in this furniture store until someone who does not believe it for me is the best in Texas, they have very good treatment of people, they are very flexible with prices and the main thing is based on the fact that the client leaves with their happy furniture. and satisfied they have an excellent work team promoting their successes in total joint collaboration with a very friendly manager and a wide knowledge of the product thanks lisbet and thanks famsa

Famsa Austin takes good care of you, the employees are friendly and the products they have are good

I am very satisfied with the service, and the good personalized attention that was given to me, other places would like to have the professionalism, and the respect shown by the FAMSA Austin workers, if there were 10 stars I would give them the highest rating. He took the opportunity to express my highest consideration and respect.

Unscrupulous people that you are going to buy do not attend you and you will pay and tell you that it is not a supermarket the worst

Just get full bedroom set and promise not meet enterger and dates and is not only one I see all week waiting and entregarron. Half the mercencia and charged for delivery, then I pick it queren More ... very bad to negotiate! The goods are nice and good quality but employees are traders pior I and known.Famsfa nesesita jente honest and loyal, to be excellent. Those employees will fall much value to this business.

The staff is very attentive and helpful .... I love it

Good customer service and easy procedures.

Famsa as a consumer and customer of your store I beg you to please apollen us tomorrow February 16 closing its doors in apollo to our people thanks

Excellent attention

Very bad experienceThey do not follow the contract they give you.LIES ONLY LIES

Good deals and great prices the best furniture store in Austin texas

Please dont go here, bad service from the manager. He is very unrespectable and he care less about your needs. The service is bad, I told them that I did not know English to understand the stores policies because they explained something different to me when I made my purchases and told me that this was not their problem. They do not accept returns, they only send things to repair to San Antonio. FAMSA is the worst

They are super friendly

Good furniture

They give super expensive to and better and better price

God a very good service

Very good service and attention

Good credit

Very good

They treat you very kindly

Customer service is bad as is the quality of the furniture.

Very satisfied with the service, it is really a pleasure to visit them.

VERY EXPENSIVE

Excellent

Excellent