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Mile High Hot Tubs
5470 S Parker Rd, Aurora, CO 80015, United States
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Mile High Hot Tubs

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Dr
Review β„–1

Excellent delivery service from Anthony, Will, and Joe!We are so excited. Everything went impossibly smooth… great price A+ 5 stars πŸ‘πŸ‘

T
Review β„–2

Anthony, Will, and Joe were great with the delivery. Very nice and professional guys. Had the hot tub set in minutes.

An
Review β„–3

Overall awesome experience. Both from the point of purchase in the showroom, all of the way up to delivery and set up. Friendliest bunch of guys. Looking forward to soaking in this bad boy! Would highly recommend this business to anyone considering making a hot tub purchase.

Da
Review β„–4

Hot tub is still warming up, but the delivery experience was top notch. They were patient with our questions, moved the hot tub a couple of times until we got it just right and were cool to my interrupting kids. I’ll always give 5 stars for great service.Thanks!

Do
Review β„–5

Anthony, Will and Joe did a great job with the install. Good job thanks

El
Review β„–6

Had the best experience, the staff is so kind and very friendly. Will stop here for all my spa needs.

Mi
Review β„–7

Got our hot tub from here. Delivery was on time with our exact specifications. They gave us a quick run down on water care but would be awesome to have a little more in depth guide on how to take care of our spa. Over all great experience.

Ri
Review β„–8

The delivery guys were great, the had the spa in the backyard in minutes and explained everything needed to get the spa up and running. The sales staff was great as well, didnt take us long to make the decision that this is where we wanted to buy our spa from.

Da
Review β„–9

Really happy with the process, great communication, excited to get in our first soak. The delivery was was exceptional, the guys helped me go thru the care process and set me up perfectly!

Ma
Review β„–10

Anthony and James did an incredible job. They were patient, clear with their explanations on how to care for the hot tub, and very kind. I highly recommend them.

Se
Review β„–11

Good team. Delivery profi. Will activate unit this weekend and let you know

Am
Review β„–12

Had a great experience with my cover replacement and service. Anthony & James were great. Went above and beyond. Highly recommend.

Ga
Review β„–13

Just had our hot tub delivered today. We havent tried it yet but wanted to compliment the two young men that did the delivery, Walker and Anthony. Respectful, conscientious, and great at explaining everything before they left. Kudos to them.

Ro
Review β„–14

Just had my eco spa delivered by James and Anthony. Great job. Fast. Easy. Couldnt ask for better service.

Jo
Review β„–15

Anthony and James did a fantastic job of delivering my hot tub and they were so helpful and knowledgeable and explained everything perfectly! Would definitely recommend πŸ‘Œ

Ho
Review β„–16

Anthony James and Joe delivered my hot tub on time it was very professional.I highly recommend Mile High hot tubs

Er
Review β„–17

Mile High Hot Tub has been wonderful to work with. From buying our tub, to chemicals, to jet questions, they have it all covered. When we made our purchase Kyler told us, we are now part of the family. They have definitely lived up to that statement. Now that weve had our tub for 6 months I cant believe what a difference it makes to how we feel! Long work days made better with ease of muscle pain, stress reliever and a better nights sleep. Thank You Mile High Hot Tub!

ju
Review β„–18

Everyone at Mile High Hot Tubs has been exceptional to work with. I started looking for a hot tub during COVID and didnt want to go into stores in-person to just look. They took the time to shoot a video of all of the hot tubs they sold. Communication throughout the entire process was great. Their delivery and installation crew was professional and they showed up on-time. I ordered the hot tub with panels that were horribly mis-matched and Kyler ordered new panels from the manufacturer and they were shipped directly to me within days. Awesome customer service!

Co
Review β„–19

We went in on July 5th to look at some hot tubs. Salesman didnt even acknowledge us. VERY unprofessional. We did end up buying one that day from Spa Brokers. Wonderful service from them. A little courtesy goes a long way.

Er
Review β„–20

Bought not 1 but 2 hot tubs from these guys, 1 for my father in law. Father in law uses his tub more than the average user with his pain. So we have had lots of calls, suggestions to try etc from the team at Mile High Hot tubs. It never is an inconvenience to talk to us, help us, guide us etc. AS long as this place is open, we will be going here forever. Best guys in the business!

Le
Review β„–21

Kyler and the team at Mile High are top notch!!! They are knowledgable and are willing to teach. If you need a Hot Tub or Sauna, go see these guys first!

Co
Review β„–22

Sales people at other hot tub stores might rag on this place, but it’s because they are the best. Not only was Kyler very professional and upfront, he didn’t try and upsell me. I needed a rectangular hot tub which is very hard to find. He gave me two options and I chose the less expensive one. This being my first hot tub I made some mistakes in the beginning. Every time I called the store it was like my needs were the most important thing at that moment. Honestly can’t go wrong here!

Tr
Review β„–23

Had a few days of questionable water color due to extreme use of the hot tub. One call and these guys have the knowledge to tell me how to fix it over the phone! Every time I need chemicals they have what I need! One of the panels came chipped from the factory, I didnt notice but they ordered a replacement at no cost for us! We will forever be loyal customers! Thank you!

Bi
Review β„–24

Robert happily answered all my questions, educating me on products he doesnt even sell. Cant thank you guys enough for your time and expertise.

Mi
Review β„–25

I was look at a big box hot tub and stumbled across Mile High Hot Tub and could not be happier! Coast Hot Tubs are Fantastic and the price is in line with the big box stores!!! Definitely give them a look before you buy somewhere else!

Er
Review β„–26

Thanks for everything you guys have done for us! The help and knowledge has been great!

Ry
Review β„–27

My wife and I have been shopping for a hot tub for about a year now. We decided the Coast Spas Apex B was the right spa for us. The staff here is easy to work with and did a great job helping us make our final decision. We know we are not the easy kind of customer. They slowed down and talked us through all of our questions, which made the whole experience so much better. The customer service and willingness to help was very appreciated!

Kr
Review β„–28

I bought my Eco Spa here at mile high hot tubs, and it was a great experience from the beginning. From walking in the door to filling our spa, they were very informative and helpful. I feel very comfortable referring my family to buy a hot tub here. Thanks, Mile High Hot Tub team!

Re
Review β„–29

I walked in the showroom just to look around with my Mom. Now we both have a new spa and love it. I didnt know it would be so easy to make it all happen and get the spa delivered. Thanks again!

Am
Review β„–30

We contacted Mile High Hot Tubs after weeks of searching for someone to come service our tub. Kyler was responsive, professional and went above and beyond to get our tub cleaned (very clean...it wasn’t pretty) serviced and up and running. I HIGHLY recommend Kyler and Mike High Hot Tubs for all your hot tub needs. We will definitely be using them for all of ours!!

Th
Review β„–31

Amazing product line! Coast spas are the best in the industry and a smart choice if you’re considering one! The team at Mile High is awesome and great to work with!

So
Review β„–32

Great place to learn about water care, the only issue is they didnt have one of the products that I needed in store. They ordered it for me but now I have to wait till next week to drain my spa. Great guys though.

Ke
Review β„–33

I had been searching for someone to help me clean and set up my hot tub for a couple of weeks. Kyler was quick to respond and went above and beyond to clean and set up my tub. I highly recommend Mile High Hot Tubs for all of your hot tub needs. Thanks Kyler!

Je
Review β„–34

If i could give a higher review, I would. Our journey to purchase a swim spa started a number of months ago, when our decades old hot tub started to leak and well before the Covid pandemic. We visited a number of other stores, and brands both physically as well as virtually. Although I dont have anything bad to say about the other stores, i do have wonderful things to say about Mile High Hot tubs and our experience with Kyler and his excellent team. We decided on the 16 foot coast swim spa with the swim module. Kyler helped us choose the correct spa, size, and height to meet our needs and finances. He helped me with answers to questions i did not even know I needed to ask. He wanted to be sure I would be happy with the final product. He was so easy to work with and was not pushy. He helped me understand proper spa care, and water treatment. I do it all, and no longer need someone to come out and treat the water as we did with the old spa. Quite simple actually. Even though our order was in advance of the Covid shut down, our delivery was delayed as the production fell right in the middle of the peak of the pandemic. Kyler kept us up to date frequently. He helped us choose the optimal delivery method (crane vs forklift). We had a minor glitch with the night lights but Kyler and Josh were persistent until it was perfect. I have learned that even the best laid plans can have a glitch, but what separates Mile high from other stores is the incredible persistence to make the ultimate outcome right. With everything that has happened with the pandemic, I firmly believe this was the best decision i have made in a long time. i have no need to go to the gym or pool anymore. Yuck! My wife and 2 sons love this addition to our house and it is used every day we are in town. I am so thankful for Kyler, Marshall, and Josh who have been incredible support for us during this journey.

Sc
Review β„–35

I love the variety of hot tubs at this place. All simple for me to see in the show room. Very nice manager and staff.

Ni
Review β„–36

Kyler at Mile High Hot Tubs was very knowledgeable and friendly. Glad I bought my hot tube here. I highly recommend it!

Do
Review β„–37

We love our new Eco Spa. You guys are awesome! Thanks for helping me know the difference between Eco Spas and Tuff Spas.

St
Review β„–38

I came in to buy chemicals for my spa and found out I had been overpaying for chemicals. Carl gave me advice on how to manage my hot tub better and saved me money. I will be a returning customer.

Te
Review β„–39

I bought my first spa at Costco. I had a terrible go with that whole experience. I learned its best to buy from a real spa dealer. I did my research and decided to go look for a Coast Spa. I heard from a friend that they are one of the best spas you can buy. Along with all the reviews speaking highly of them. I found that my local dealer was just up the road from me so I stopped in to look at the spas. I found that the sales rep actually knows what he is talking about so I brought the family back so we could try the spa. We fell in love with the cascade II. I wish it was a more affordable spa but you get what you pay for. I will not go anywhere else if Im shopping for a spa for my family and friends. These guys actually care about their customers unlike Costco. Happy Tubbing!

Ty
Review β„–40

This place screams high-end luxury.Carl and his team are friendly, knowledgeable, and family focused.

An
Review β„–41

We love our new Eco Spa. Thanks!

La
Review β„–42

Kyler is friendly and knowledgeable! So glad I stopped in.

Jo
Review β„–43

I had an amazing experience at Mile High Hot Tub.

Da
Review β„–44

I have a great experience with Mile High Hot Tub.

Information
100 Photos
44 Comments
4.8 Rating
  • Address:5470 S Parker Rd, Aurora, CO 80015, United States
  • Site:https://milehighhottub.com/
  • Phone:+1 720-500-2521
Categories
  • Hot tub store
  • Hot tub repair service
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–5PM
  • Thursday:12–5PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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