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Summit Auto LLC
1728 Helena St, Aurora, CO 80011, United States
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Summit Auto LLC
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Ba
Review №1

Ive received nothing but the best from Mike and Jay over a 3 year period. Hands down, the most knowledgeable, friendly, honest, forthright mechanics around.Availability? Hard to come by because theyre the best. Make an appointment.Communication? Come in person & get them on the phone - theyre always busy cause theyre the best. Working on your Subaru and other peoples Subarus takes time.Price? Doesnt break the bank.Im going to miss you guys - thank you for everything that youve done for me and my Subaru!

J
Review №2

Mike lied to me multiple times on my first maintenence at his shop. He had my car for a week and I told him all I wanted was communication about my car due to not getting any communication at another place. I had to call him the first 2 days due to no call. The rest of the week he called me and ended up not charging me the 70 dollars for the part or labor. If you want a mechanic that doesnt lie to you save yourself the time and find another shop. He doesnt have enough people from what I observed.

Mi
Review №3

Such great mechanics. We have been taking our vehicles there for years. Its so refreshing to trust the work. I love that you can be offered a loaner if available!

Ma
Review №4

Not only are these guys helpful, but theyre quick and efficient at assessing automotive issues and showed me a lot of kindness by checking out my truck when I had a bunch of parts jacked right out from under it. The staff were so kind, going out of their way to call around for available parts to help me, all for free. This shop definitely does reliable work and is dependable in a pinch, Id absolutely recommend them. (Plus they have a really cool office)

Ol
Review №5

Be careful make sure you get quotes before service. Performed unneeded service. Charged over 700$ for break pads Replacement

Hu
Review №6

Summit Auto is one of the best mechanic experiences I have ever had! Fair pricing, excellent service and a super helpful staff. Shout out to Mike hes the man ! Would recommend 10/10.

Ma
Review №7

These folks are AMAZING! I’ve had my Subaru for 11 years and every time I leave this shop I am satisfied. They provide valuable insight and repair the car to better than new status. From head to toe I trust this shop more than any dealership by far, and any other repair shop for that matter. I am about 50 miles away but the drive home is always worth every inch! Thank you all at Summit Auto!

Va
Review №8

Great job as always. Jay works hard to get car warranties to cover stuff they should.

Br
Review №9

Amazing! Wonderful service, I love my car!

Je
Review №10

They fixed my car to the best of their ability had to order parts and rig a couple things because the parts cant b found

Ad
Review №11

This place is really exceptional. The staff are very knowledgeable and their prices are the best I found anywhere. We bought a vehicle from them and I couldnt be happier. Highly recommended!

Is
Review №12

I will recommend this place.

Ch
Review №13

These guys are Subaru specialist. Among the best in town in my opinion.

Br
Review №14

These guys are very skilled and professional. If you own a Subaru make sure to come here!

Ol
Review №15

Excellent Subaru mechanic owners and staff. Very nice, extremely helpful, and incredibly informative. If you have a Subaru, I couldnt recommend them more! Best I have encountered in the US!!!

Ke
Review №16

These guys are great. Took a Forester from a local big name dealership there to have it inspected before a purchase. They found some issues with he vehicle that made me not comfortable buying the car. Returned to the dealer and they didnt believe me on the issues that were found when I took the vehicle in. If it wasnt for these guys I wouldve probably drove off the lot in a lemon Forester XT without any kind of return policy. These guys saved me a lot of money.

Ma
Review №17

They do excellent work and all employees are professional mechanics and very dedicated to every job they do as if it was there wifes vehicle.

Ha
Review №18

Mike and his family run an honest, friendly, and efficient shop. High recommend for all your Subaru needs.

Ku
Review №19

Typical 2nd generation scenario...A family business that has obviously lost its passion for customer service. Always short in discussing issues. Answering phones and then stating too busy to chat- Why answer the phone call. Started out loving the father, but time has shown their frustration, the coming to an end of a once passionate business. If you don’t like customer service , get out, your hurting this country. I see a typical transition of a 2nd generation biz deteriorating in the hands of the children. They seem “ENTITLED” to my business without earning it. And with the recent labor price hike, don’t know if he’s worth it anymore. I suggest go elsewhere. Or find that new young guy who has a passion in helping others and feels rewarded when correcting issues. Last experience- offered used parts for finding issues, did it upon his recommendation, problems from day one. They stated to give it a few miles to work in... never worked in... Told to come back with own part and he would take care of it, showed up with own part , charged me again for another install. No warranty on part either. And after the newly installed replacement part still not working properly, it’s like guys, “don’t you check your work?” By judging from the negative reviews , all seem to be in recent months, definitely trending I the wrong direction.

Do
Review №20

These guys know Subarus inside and out. Ive got a 19 year old WRX and theyve been my exclusive mechanic for ten of those years. Competent guys who work on turbos cars are hard to find. Theyve always spotted problems early for me, but havent been pushy about getting work done that you dont need yet. They have always given me the choice of less expensive remanufactured parts when available, which I like.This is a small shop. Their scheduling system is pretty informal. If you want a luxury dealership experience with a fancy lounge, big screen TV, free drinks and a guy who smells like Axe giving you updates on your car ... this is NOT the garage for you. Summit is BUSY because they have a good reputation. You might have to wait on a part, you might have to leave your car a day longer than you thought. But they are honest and work hard.

Na
Review №21

AWESOME!! We were passing through Denver for the high country when our check engine light came in and the truck started to stall. I made a stab based on past reviews of Summit and was not disappointed. Mike gave us first class service on a short notice drop in. He kept us appraised of their troubleshooting at each step of the way. We were in and out in 60 minutes with a detailed diagnosis, replaced the required parts, and confidence that we solved the issue. He had plenty of chance to take advantage of us, but we got splendid personalized service at fair rates. HIGHLY RECOMMEND!!

ja
Review №22

Took my 04 Subaru Impreza sti to them on a referral from my regular mechanic. Needed a valve job. Yes my timing belt broke. Anyway Mike and Jay are the guys I delt with. And after all said and done. So far couldnt be happier. Felt like they were very honest and straight forward. Kinda hard to find any more. Ill update later but seems like workman ship is solid as well. Definitely would recommend them.

Ly
Review №23

This place is legit. I bought a used Subaru from them 6 months ago and am completely satisfied with the service and the car. I almost couldnt believe that I found an honest small Subaru dealership/repair shop that takes pride in their work, but that is Summit Auto. Their work is absolutely top notch quality.

Ma
Review №24

I had the short block replaced here on my 09 WRX after it started knocking. I used the tow company they recommended, which was great and affordable as well. These guys did an amazing job! They made sure to do a full inspection on the car and fix other items while they were at it. Their prices are unbeatable! They are straight forward and honest about repairs, as well as extremely knowledgeable. They even cleaned up my engine bay and exterior of my car for me! They went above and beyond. I 10/10 recommend this shop.

Ph
Review №25

If you own a Subaru or Saab I couldn’t recommend a repair shop more. Some of the most respectful knowledgeable guys I’ve ever met. Do yourself a favor and bring your subie here.

Ma
Review №26

Super nice ppl! Didnt push me to get other stuff done to the car. Told me what was going on with my car did the repairs I could afford at the time and quoted me on other stuff. Will definitely be coming back here!!

Bo
Review №27

Dont take your Subaru anywhere else. Mike and Jay are skilled, ethical and definitely worth having to wait an extra day or so.(Theyre so good at what they do, and they dont set out to drain their customers bank accounts. Of course theyre booked up.)

JC
Review №28

Just purchased a Subaru Outback from Summit Auto and we are very satisfied customers. Hands down, the most pleasant and easiest car buying transaction we could have hoped for. The family who runs the business is great! Very knowledgeable, honest, and friendly. Thanks Jay and Mike!

An
Review №29

We love Mike and the crew. We have gone to them with our Subaru for years. He is professional, funny and great mechanic. Cant say anything but great stuff about the shop and him. Not high end fancy but gets the job done correctly at a great price.

Ha
Review №30

If youre looking to put your money into an honest mom and pop then look no further. These guys are as solid as gold. Look at their website if you need any more. They are genuine people who love what they do. They are good at it, too.

Jo
Review №31

Did an amazing job with my head gasket repair on my subaru for a very reasonable price. Believe me I looked around. Jay and Mike(i think that is his name) were awesome and very helpful. Its been two months since the repair and no problems.

Z
Review №32

Can’t really comment on their service abilities, but I can say that they are highly unprofessional. Took a day off work to come here for a scheduled appointment to find the doors locked, no one answered or returned my calls. I guess they decided to close for the day and not tell anyone. Sure it’s the Friday before a holiday, but I spoke with them over the phone and specifically asked if they would be here this day and was told yes of course, and then they made an appointment for me, but didn’t bother to show or notify me. You might be great mechanics, but I would never give my business to a place that does this.

Ja
Review №33

This will be my new mechanic. Great service from Subaru experts. I really enjoyed my experience with them. Thorough and patient communication.

Ar
Review №34

Very disappointed to have to go back and change my review from 5 stars to 1 star. I cannot warn you enough to stay away from this place. Dont be fooled- when we were buying the car OF COURSE they are going to be friendly and nice. However, it has been a nightmare ever since. Where do I begin...For starters, we bought the car on a warranty. Started having problems with the car (lights coming on, etc) and brought it in to be fixed. The first time, my girlfriend brought in the car and Jay rudely sent her away, blaming the issue on the fact that we put bad gas in the car (his exact words). We needed the issue fixed (lights on meant cruise control didnt work). So brought it back in and insisted they help us- they did some work on the car ($400 of work- even though it should have been covered by the warranty) but after we left, the issue persisted. We were tired of driving 2 hours to have them waste our time and money so we brought the car in to a different mechanic, and they solved the issue easily and showed us how Summit Auto had just done random work on the car to appease us, because they didnt actually know what the problem was.Over the next few months, we had to spend thousands more dollars on repairs to the car, including replacing parts that should have been done before we purchased (they told us it was done, we dont know anything about cars... took his word for it because he was such a nice guy).I wish we had got our own Carfax at the time of buying the car (Jay is a REALLY skilled salesman and somehow convinced us to take his word). He told us the car had been in a minor accident, airbags did not deploy. But today we pulled the Carfax discovered that actually, the car had been TOTALED, and we had bought a salvaged vehicle.Shame on us for being so trusting. We were fooled. Screwed. Big time.Learn from our mistake- DO NOT TRUST THEM. Stay away!

El
Review №35

They are keeping our car for already 2 weeks!The only thing was to paint rear bumper. But they keep saying it will be ready in 2-3 days. We will call you. Never ever again!The worst car service in my lifeP.S. finally got our bumper installed. The worst work ever.... I would have installed it better myself.

Me
Review №36

I love my subaru and I only trust these guys to work on it. They have been honest and straightforward. They have told me when I dont need a service that I thought I might. They work hard to find me the best bargain. For example, my turbo needed to be replaced. They gave me the options for a used one and a new one. Gave me the pros and cons of both as well. They didnt push the new one on me. And they answered all of my questions thoroughly.

be
Review №37

I have been to Summit and worked mostly with Jay. This is a friendly and efficient garage. Summit Auto has a group of knowledgeable mechanics. I have taken our Subaru there as well as our Honda Civic and the work they have done is great.

Sa
Review №38

These guys finally figured out what was wrong with my Outback. It wasnt cheap, but beats being stranded after others couldnt figure out the problem.

Al
Review №39

My turbo died soon after moving to Colorado. Who knew that the more fancy engine/turbo you get on your Subaru, the more you need to baby it. Anyway by word of mouth found Summit Auto, who replaced turbo, gave me a loaner while the car was in the shop, and the price was the best among every place I checked. Since then they were taking care of my cars exclusively.What really sets them aside is that unlike your average independent mechanic or dealer, who just needs you to get into the shop to start finding problems real and imaginary, these guys fix what you ask them, and whats absolutely necessary for your safety. If I want something done, I have to tell them, do the oil/coolant/transmission/brakes or some such, otherwise they would only fix the problem, to keep my expenses minimal I presume. Anyway, understanding that made my experience with Summit Auto complete success. Over the years they did my shifter, engine rebuild, turbo, ac, solved the mystery of corroded transmission computer harness, regular maintenance, wheel rotations and alignment. To summarize, no fancy coffee machine in the waiting area, no surprises on the bill, job well done every time. Owner is a hardcore backcountry skier, which is a plus for me.

Pa
Review №40

Jay and Mike are honest. This is a rare characteristic among car mechanics. They not only told me what was wrong, but showed and explained it to me. They also threw in a few items for free and allowed me the option to use USED parts from the subaru graveyard in the back.

Vi
Review №41

These guys are the Subaru whisperers. If your Subie has a problem, they will find it and fix it. Properly.You’ll have a hard time finding a more knowledgeable, friendly, honest, and attentive tech shop... They guys are real pros.Can’t say enough good things about them.

Mi
Review №42

Ive taken my Impreza here 3 times; to fix the starter, replace the clutch, and swap out the timing belt, and each time they quoted me significantly cheaper than anywhere else I can find. Not only that but they are really fast and have great service. Ive never had a problem with any repairs theyve done. They also have some pretty cool photos in the waiting room to look at.

Am
Review №43

There is a very good reason why this repair facility has almost exclusively 5-star reviews. Mike is an experienced repair technician, and he is especially knowledgeable about Subarus. He is also a good person with excellent business ethics. I have a 2011 Forester that had begun several weeks ago making a knocking sound. I first took it to Vista Subaru in Silverthorne, and they said the car had a bad rod bearing so it needed a new engine--their rough estimate was $5000-6000. Then a few days later they came back with an estimate of $10,000+. When I called Mike at Summit, he said he could replace the engine for $3,000 and would even add in new front and rear brakes (also needed) for $400. The work was completed this week for the stated price, and yesterday I drove the car off the lot, then 600 miles back to Texas, and it is like a new car. I had pretty much given up and was ready to send this car to the junkyard rather than pay $10,000 to the scoundrels at Vista Subaru. Mike went out of his way to help me. He is not only a top-notch Subaru mechanic but a top-notch person as well. He has earned every word of the positive reviews that you will see at this site.

St
Review №44

I have been a Subaru Outback customer of Summit Auto for over six years. They deliver incredible customer service, do repairs for only what is truly needed, are very honest and up-front in all their dealings, and stand behind the work they do. I cannot recommend them highly enough. As an example, I recently I came in because my A/C stopped working. I expected just a diagnosis as I came in w/out an appt. Within two hours they had diagnosed the problem, gave me a great price for the work, replaced the needed parts, and I was on my way with A/C working again.

Wi
Review №45

Mikes very knowledgeable and friendly. I caught him while he was having a tough day and he handled his frustration like a BOSS. If you have a Subaru your best bet is being your whip to summit!

We
Review №46

Ive been going here for eight years for my subaru. They charge so incredibly little for labor and they hardly jack up the price of the parts at all. Very good deal and very good work.T

Ni
Review №47

This is the only Subaru repair shop I will ever use or ever refer anyone to! Mike, the owner, not only has amazing customer service skills but also knows as much about Subarus as any one of his amazing mechanics that he employs. They perform top notch work at extremely affordable rates. Not that I am looking forward to the next bout of car trouble but I am looking forward to doing business with them again!

Gi
Review №48

Love this shop these guys always help me take care of my subaru. They love subarus as much as I do! Animal and nature lovers as well! The only thing I dont like about this place is theyll keep your car for days on end and not update you on the repair process. Would be nice if they called and said hey this is what we did this is what still needs to be done this is when you can expect your car back.....

Je
Review №49

They always do a fabulous and quick job! My family has been going there for about a decade

Be
Review №50

I had bought a car from this place as they gave a year warranty with it and seemed to be reputable. Over the next year, I had to take the car in at least 9 times. Every time it was the same problem, but they never actually fixed what was wrong with the car. They then would get mad at me, when they were the ones who were unable to fix the problem. I tell everyone I know to avoid this place.

Al
Review №51

These guys only fix and sell Subaru cars, but they do it well and inexpensively.

Ge
Review №52

Best Subaru tech in the whole Rocky Mountain region

Vl
Review №53

Excellent car shop with specialty in Subaru vehicles. Friendly stuff and excellent work. Highly recommended.

An
Review №54

Most of the staff was very friendly. They know Subarus well and offer much better prices (like a third) of what the dealer would charge.

Br
Review №55

I have been a customer here for quite a few years limited trips mind you could Subarus are awesome but his group of mechanics really understand their vehicles and get their jobs done quickly Mike is fantastic to work with always does what it takes does what makes sense for the vehicle and the customer I have recommended dozens of people to this place and will continue to do so

Ke
Review №56

Took my car in because it sounded to me like the clutch was slipping. Guy comes out with THE BOSS as his name tag, drives it about 10feet gets out and says transmission problem, too expensive to fix. Good luck. And starts walking away back to his shop.I asked a ball park on when he thinks it will die because it was almost time for an oil change and his response was im not in the prediction buisness while walking back to his shop. Pretty good way to tell someone your cars gonna die could be 1 day could be 1 year see ya bud!The guy knows his profession well but has a big ego because of it. If your ok with playing damsel in distress and not asking his opinion on things hes fine. Oh and i guess he doesnt do transmissions because he didnt elaborate at all on what the transmission problem is. Guess hes not in the explaining buisness either though.

Mi
Review №57

My grandma has taken her 2002 Forester to these guys for years and recently they had performed full service for the headgaskets, timing belt, etc. Jay and Mike are the dynamic duo when it comes to Subarus. They have done a great job with it, and I would not even think about taking her Subaru to get repaired anywhere else. They are the real deal!

Co
Review №58

Dont really like this place at all very lazy work never use new parts just old parts from cars. took my girlfriends car in cuz it needed to be worked on, came back with the alignment more out of whack than before, and the wiper blades didnt work, well wiper blades were not plugged in

Ar
Review №59

Took my car into the shop to find out what was wrong, they found the issue took care of it and they had it ready the next day! My car did not have a mechanical problem looks like it needed a tuning and they sent me off to the right direction!

Ma
Review №60

Great service... reliable Subaru repair shop!

Sh
Review №61

Best place to take your Subaru, honest people with honest pricing I send everyone I know their way!!!

Ju
Review №62

I would put zero stars if that was an option. They had my WRX for 2 weeks (which 1 week of that it just sat there and didnt even get looked at) then sent it to another shop and tried to charge me the tow fee after they told me they were taking it there as a personal favor. In the end they wanted $800 for neither shop being able to fix it and when I took it to Funk E Built in Fort Collins they figured out it was the ECU in about an hour... Incompetent!

Ch
Review №63

I bought my second subaru from Summit Auto ! Love the car and Im grateful for their knowledge and expertise.

Ph
Review №64

These guys are fast, honest and have incredible prices. If you take your Subie in for repairs, make sure you mention the small stuff (light bulbs, etc.), theyll take care of you without gouging into your wallet!

Ga
Review №65

I have been using Summit Auto for over 10 years now and would not recommend another shop to have work done on a Subaru. You will not find another Subaru shop that does the quality of work at the prices they charge, most often they are about half the price of the dealer or less. I currently have a 2002 Forester that had a timing belt replaced and a 1997 Impreza that had the two front axles replaced, clutch and all 4 struts. The work done was quality and at very fair prices. My first experience and how i found Summit Auto was when I took my 1991 Legacy to another private shop in the Denver Tech Center. The cars drivetrain felt like it was binding up / dragging tires when turning corners. This private shop said i needed a new tansfer case which is the whole entire transmission at the cost of $3400. This got me to searching for a used transmission which is when i came across Summit Auto. Mike at Summit Auto gave me a couple of question to ask this private shop about the work and the result ended up being a tow truck was sent to pick up my car as is, so boxed up all of the parts. Summit Auto ended up fixing it for $600. I have been a loyal customer ever since then. I just sold that 1991 Legacy 6 moths ago with 275,000 miles on it.

Ch
Review №66

Best place to bring your Subaru in town.

Ia
Review №67

Not what we expected. We were referred to Summit by several WRX owners in the area. I was going to be out of town and didnt have the time to replace the clutch on our 2002 WRX, so we took it to Summit. After looking at our WRX we were given a quote for the repair, which was priced very reasonably. When the work was completed, the price had increased by $400 because they thought our WRX was a Legacy, and had quoted the price for a Legacy. The pressure plate was replaced as well, and I was fine paying that extra charge since it wasnt visible before dropping the transmission. I wasnt fine with the part being a refurb however.The clutch feel took roughly 3 months to break in, the throw was roughly half an inch for full engagement of the clutch, this led to many stalls for my wife as she got used to it. We were told this was normal. Normal to me would be how it felt from 2002 when we bought it, until we took it in for repair (at 112,000 miles). The diff/gearcase was also just under a quart low on gear oil.We have now put roughly 25,000 more miles on the car, and I can already feel the clutch going out. Ill be doing it myself next time.

Ja
Review №68

Cant belive I found this place, I own 2 fully built subaru wrx stis. I was paying top dollar at the performace shops around here for work. walked in here off the street and meet the most honest and friendly guy ever (JASON). If you own a subaru you are doing yourself a favor by calling this place. July 2012+++REP

Ma
Review №69

I am so happy that I found these guys. The reviews here were helpful and I found my experience to be just as good as the others. When my old 93 Tracer Wagon that I got for $400 from my neighbor finally died after six years, I was excited to get an Outback after researching for around a year. Last month, I finally was able to get a clean 99 Outback for $2300 - about $1800 under book - knowing that some work would probably have to be done. I found Summit after having an overheating issue that thermostat replacement on my own didnt solve. Jay, was great - super knowledgeable and very straightforward. I got their Updated 6 Star Headgasket Package Deluxe Plus package which included: NGK Platinum Spark Plugs, Timing Belt, cogged and all smooth idlers, Alternator & AC Belts, Spark Plug Tube Seals, Intake Manifold Gaskets, Valve Cover Gaskets and Washers, Separator Plates, Thermostat and Gasket, Oil Pump Re-seal & O-ring, Cam Seals, Front and Rear Main Seals, Oil, Oil Filter, Antifreeze, Engine R&R, Radiator Flush, MILLED HEADS, and all valve clearances adjusted. All of this service was only $1,150. I also had them put on a new water pump, tensioner and full synthetic fluids in all four drivetrain areas: engine, Automatic transmission and both differentials - which they did for minimal parts and labor.I could not be more happy with the work they did, the manner in which they do their work, their personal passion for Subarus and last but not least, their pricing. Thanks to them, I feel like I now have a brand new 1999 Outback that is good-to-go for many years to come now. I am so happy with my Subie!!!It would be foolish for any Subie owner to fail to use these guys and Summit Auto for work on their beloved Subarus. I think it would be worth it to seek them out if you are as far North as Ft.Collins/Greeley, or as far South as the Springs. Really. I have found Jay, his dad Mike and their team to be completely trustworthy - are rare find these days. - Now if I can just find a shop like theirs for my wifes Caravan...

Be
Review №70

Extremely rude, misheard employee who then promptly got very loud with me. Would not ever bring my car here, do not recommend

Be
Review №71

Very helpful, even if car is not a Subaru

Ja
Review №72

Only people I trust with my Subaru

Ch
Review №73

Great service and very friendly!

DI
Review №74

Very professional and reasonable.

Sh
Review №75

Car still makes noises

Ro
Review №76

Great guys.

be
Review №77

A++

Information
7 Photos
77 Comments
4.5 Rating
  • Address:1728 Helena St, Aurora, CO 80011, United States
  • Site:http://www.summitauto.us/
  • Phone:+1 303-366-1278
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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