Wow, what a great car buying experience I had with Todd Gibb at Jim Hudson Lexus! He was very knowledgeable about the type of vehicle and all the features I was interested in (and more!) and ended up selling me something I absolutely love!All the people I dealt with inside were equally as professional and knowledgeable. Everyone was friendly and personable and made my time there very enjoyable.I’d recommend Jim Hudson Lexus to anyone who wants a great vehicle and a wonderful car buying experience!!

Excellent customer service. Brittany was able to evaluate my situation and found the perfect L-certified vehicle for me. I bought the GS 200t, and Ive driven the vehicle for about a week now, and absolutely love it. Averaging 33mpg, the ride is smooth, quiet, and very luxurious. Having the unlimited mile bumper to bumper warranty and maintenance plan gives me peace of mind knowing Im not going to have to come out of pocket anytime soon. I will definitely buy my next vehicle from Jim Hudson.

My Experience Was Amazing with Brittany, She was Very Professional , Caring and Went out of her way to may Sure all of my needs and Concerns were met . I’ve been buying cars for 25 years and most people will attest despite having a Great Salesperson things always become uncomfortable with the Finance Person ! He was Very professional, UNTIL HE TOLD ME HE COULDN’T GIVE A TEMPORARY TAG BECAUSE I HAD A OUT OF TOWN LICENSE! NOW THIS I’VE NEVER HEARD AND NONE OF MY FAMILY OR FRIENDS HAVE HEARD , SO I’M DRIVING A BRAND NEW CAR OUT OF TOWN WITH NO TEMPORARY TAGS AND NO EFFORTS WERE MADE TO HELP ME BUT THE FINANCE GUY MADE SURE HE SOLD THE CAR AND NEGLECTED TO TELL ME THIS UNTIL AFTER ALL THE DOCUMENTS WERE SIGNED !!! Please be ware if your and out of state driver purchasing a new car !!!!!!

Great communication! Nice, professional salesman. Love the special big bow experience when we picked up the car.

Excellent sales experience. Rick was top notch as our salesman. Our GX was ordered and came in super early which was a nice surprise. I would have given 5 stars except the high pressure pitch to buy extended warranties and maintenance plans in the finance room. I am a trust, but verify buyer so be sure you check the maintenance schedule of the vehicle you are buying before you decide on all the finance room add ons.

Todd is a true professional! Walked me through the entire purchase procedure from finance department to technology instructions from associate Zack making my experience a comfortable one. Would highly recommend! Thank you for the Lexus Luxury personal attention!

From start to finish, my experience with this dealership was seamless and stress-free! John was extremely professional, attentive, and helpful. My car was “showroom ready” and was presented to me with a bow and VIP sign upon arrival. Such a great surprise!

Great doing business with you!Salesman was great his name is Rutledge.And Technical person was also great. Very patient with us and explained everything. His name is Dylan. Great job to both of you!! Thank you Goldie locks. Took 3 try outs and found the right fit.(car) Lexus NS 300

Jim Hudson Lexus provided an incredible experience in purchasing my Lexus ES F Sport. Todd Gibb patiently helped me find the vehicle that best suited my needs, and the other representatives there were beyond accommodating. Upon purchasing my car, Todd made the moment feel special and celebratory with my VIP appointment, and the financial consultant assisted me tremendously in determining the best plan and add-ons. I am extremely proud to be a member of the “Lexus family.”

I was very pleased with my overall service. Nathan Brockmeyer, my salesman, from the first night when I showed up at closing was very professional and helpful. He took me for a test drive and the next morning when the office opened back up got me in and taken care of. There was a couple of things that were needing to be addressed on the car and he was so quick to respond and address the issues. I would definitely recommend him to anyone looking to buy a car there.

My experience with this dealership was outstanding. They make you feel at home and the atmosphere is very pleasant. Taylor Lovell was the salesperson who assisted me and she was awesome. Taylor is very knowledgeable, friendly person and she put me in a Lexus GX 460. Brandon, I appreciate you more than you know. You got us here. Tom Campbell, thanks for the pizza offer. I would highly recommend this dealership.

On the afternoon of September 22, I called Jim Hudson Lexus of Augusta to specifically inquire about the Lexus IS 350s on the dealers lot. Once my call was transferred to the Sales department, a lady by the name of Nicole picked up the phone. I stated I didnt have much time, all though she insisted asking me multiple questions, when I in fact just wanted to know if the particular car was on the lot. She asked me for my last name, which I said, I didnt realize you need my last name to check the inventory. I just simply wanted to know if I needed to make the drive to Augusta. She replied, No mam, and mentioned she needed to place me on hold to check the inventory, and it would take about a minute. I waited on hold for 12-13 minutes before being hung up on by Nicole. She never returned the call. I immediately called right back and asked to speak to the Sales Manager. I was informed the only Manager onsite was busy and he would give me a call back. NEVER HAPPENED!!!! Customer service really goes a long way. I was willing to make the trip to Augusta to purchase a vehicle in such a challenging market.

It is pleasure to work with Scott. It is my second New Lexus with Scott guidance. He is very professional and take care of his clients.

I would like to acknowledge the outstanding services I received from C Banks and Melissa, service department. Mr. Banks took his time to understand the nature of me getting a second car, and to ensure that I received the type of which fixed my need. He also personally delivered the car after work hours, which I greatly appreciate. Ms Melissa have always shown great customer service and care whenever I bring my car in for service. She make sure I understand what type of repairs will be done and making sure I will be satisfied once the service is done.

The overall experience was excellent. Brittany was very knowledgeable and was able to answer all the questions I had. Thank you for all the help!

The overall experience was excellent. Sales consultant Scott Spivey was very professional and exhibited great customer service. The other staff we interacted with also receive kudos in the services they provided.

Paul is amazing! Ive already recommended him to family and friends. The only issue I have is with the numbers department (not Paul). There was not an avenue of open negotiation about the monthly. In all fairness, perhaps thats not an option for individuals who purchase with $0 down.

Purchased several vehicles all (paid in full at time of purchase)with no problems. This time decided to buy from their used inventory. Paid in full per usual and the car was horrible and had safety concerns due to the auto stop feature; almost had 2 wrecks due to it stopping in traffic) called let dealership know, took it back to exchange for a different vehicle...ok I can tolerate and understand losing $2000 because I did have it 28 days and put 60 miles on it. .but being cheated out of another $7500 is ridiculous more than ridiculous.This repeat customer will never buy another vehicle from this lot nor any of my friends or family. A lot of loss business due to them screwing 1 military widow over instead of doing the right thing. Especially, when those friends and family buy new vehicles every 2-3 years. At least I have a safer vehicle and know now how awful car lots can truly be. One thing I can say about this experience I did have a great salesman Mr.Boykin did try his best and wasnt pushy like most.So if you do use this place request him as your salesman at least hes honest

I came to this dealership looking to see what vehicles they had and met Dewey Wilson. He actually drove my mom and me over to the Acura dealership to help us check out a Toyota Camry that I liked so I could test drive it.He was very friendly and professional. I did not feel pushed by Dewey or anyone else to make the sale.If I ever get in a position where I can buy a Lexus (new or used) this is the place I will definitely be going.

Jim Hudson Lexus of Augusta is now my new family in automotive! For this being my first time purchasing a luxury car through a Dealership I am elated to share my experience. Taylor was and is the best sales associate I have ever experienced. She went above and beyond to make this experience wonderful. Shes a straight shooter and made me trust her. I was in it out with my new baby (Silver 2019 Lexus GX 460). I feel like a winner. My husband is soon to buy his vehicle from them too. Please reach out to Taylor to buy uour new vehicle...and Jim Hudson give her raise immediately! 💚

Didn’t buy my RX350 from this dealership as the sales lady was not helpful. However, since I live local I have had the opportunity to use the service department here & they were exceptionally professional, curious, and prompt to deal with my service need. The bay was clean, the employees were great & the waiting area was very comfortable to include a cafe to get a bite to eat or drink while I waited. I will certainly use the service department going forward.

Paul at Lexus has been the best regarding sales and customer service experience! Highly recommend to go see Paul for a purchase! Everyone works as a team and it 100% shows. I can’t wait to go back die my annual car service!!! Thanks

Just bought our 5th Lexus and doubt I’d ever buy any other make again. Scott was great!!!

Best dealership ever. They made us feel like family and took great care of us. Brittany was amazing. Thank you.

My experience was not what I expected from a dealer I previously viewed as reputable. After leaving the dealership after completion of my credit application, I never heard anything from them. I was informed my application would be reviewed and I would receive feedback regarding the status. It has now been two weeks and to date I have heard nothing. This is not the service I expect from Jim Hudson in Augusta GA. I will never consider this dealership moving forward I will take my business to a dealership that appreciates their customers!

Jim Hudson Lexus had the most AMAZING customer service. From the people we talked to on the phone to the people greeting/helping us when we arrived. Everyone had smiles and went out of their way to provide the best quality of service possible. Thank you so much helping fix my husband’s key fob and provide alternative methods in the case that the first method was not successful. I would recommend this dealership to anyone in search of a Lexus or needing car maintenance on a current Lexus of theirs. Really great and kind staff!

When I say great customer service, I mean great customer service they treated me with respect, dignity, kindness and my young adult son went with me to purchase my Lexus they also treated him the same way any questions that he had about the technology of the vehicle and so forth, the sales person was able to answer. Shout out to Taylor the sales person she was Awesome, kind and very knowledgeable about the vehicle I purchased. Also shout out to Austin the technology specialist for the vehicles he was knowledgeable and kind also. By the way I am enjoying my Lexus ES 300H. I highly recommend this dealership. Just like the slogan on the TV commercial say, Experience Amazing, I am Experiencing Amazing in my Lexus. ES 300H.

My wife was met by Mr. Cook at the door as she entered Jim Hudson Lexus. He was welcoming and friendly and sat with her as she described the car in which she was interested. He brought the car to the front so that she could test drive it and went with her to show her the features. He then let us both take the vehicle off by ourselves. We were impressed by his manner and the car and bought it on the spot.

I did not have a good experience with this place. They lied to me several times as well. I received an offer from a bank with a lower interest rate, lower payments, and shorter pay period and they declined it so I can finance with them. They never told me about the offer. I received a letter in the mail from the bank notifying me that I had the offer and it was declined by Jim Hudson Lexus. I bought my car a month and 10 days ago and they still haven’t sent my tag information so that I can purchase my tag. My temporary tag expires in 5 days. They don’t seem to care about the customers. I have been calling the dealership every week multiple times a week since I purchased my car and they either don’t answer or give me the runaround. Instead of telling me everything I need all at once they tell me piece by piece. They will tell you everything is done, and you wait for them to do what they are supposed to do. When you call them because they haven’t performed the tasks they were supposed to they will then tell you you have to do something else and thats why they didnt do what they were supposed to do. They are the worst I have ever done business with and I have purchased 3 cars so far, besides this car. They will never receive business from me again.

Im very pleased with the whole experience from beginning to end. I had just been released from hospital due to COVID and they accommodated me every way possible from bringing the vehicle to my house to see it in person and everything was done by phone afterwards. They are on the way now to bring me my purchase. Brandon was my salesman and Kyle handled my financing. VERY PROFESSIONAL AND COURTEOUS !! Thank you for such a wonderful buying experience !Ray Todd

Working with Brandon Pridgen made my car buying experience absolutely stress free. The customer service at Jim Hudson Lexus of Augusta was absolutely top notch!

I love this place. I just bought my 2nd UX from Todd. He really battled to put me in a 2021 and get me the best deal. I wouldn’t buy from anybody else! I come all the way from Lexington, SC to purchase vehicles and service them because of the Lexus experience this place provides. It’s like no other. Keep up the great work! My dad will be purchasing his 1st Lexus in the spring and he can’t wait! Five stars well deserved for Jim Hudson Lexus Augusta!

Scott was awesome and super helpful with us buying our daughter her first car! Would highly recommend Scott and Jim Hudson Lexus!!

They sold me a certified pre owned lemon and kept fixing the situation but it was never resolved and actually pinned the high repairs on me. I was planning on getting my next vehicle from them. However, not only will I not be doing that, I will also recommend you look elsewhere for a company with integrity.

Brittany worked with me to find a vehicle that worked well for my needs. She was very responsive even on her day off! Very much appreciated her willingness to work with me 😊

Todd is best sales man I seen

A few months back I bought my wife’s vehicle through Brittany at Jim Hudson Lexus, I was so blown away with Brittany’s hard work and dedication to her customers that I just bought another vehicle from her and I may be even more happy than the last time.Between Brittany’s hard work and the amazing service department at Jim Hudson it’s hard to believe that I would ever go anywhere else from now on to buy or service a vehicle.

I absolutely loved my experience here from start to finish!! Everyone was friendly, helpful and kind! Especially John Nash, he was the absolute best!! An honest, intelligent and hardworking man. Mr.Nash even paid for me and my brothers lunch because of the wait! He was extremely knowledgeable and gave me so many options. He introduced us to a specialist which did an amazing job clearly giving instructions on the technology of the car. Sara Mooney was also very kind and helpful in making the correct decisions! This car dealership is TOP TIER. I strongly strongly suggest coming here!

Will Carswell in the Service Department is the best! He took care of my car and kept me well informed on all the progress. This was my first experience with the Service Department and everyone was very nice but, Will went out of his way to make me feel comfortable.

I’ve bought two vehicles at this dealership and had an excellent experience with both purchases. Just had my first maintenance done and the Service Department is top notch, I’ve never had such a good experience as this place, thanks Chris Hall for all your help with my vehicles.

Wow! I have tremendous gratitude. My assistant was Justin Bragg and I feel like we just went through a war together. I had a variety of things accomplished well at Jim Hudson of which he helped me decide on as well as negotiated reasonable pricing. Then we took the vehicle to Dealer Options down the street and it was a complete fiasco. Justin stuck with the process throughout. He stayed constant in his communications. The ordeal has lasted weeks and he remained positive and compassionate as I was forced to cancel my vacation and several other events. Overall A+++ on the Jim Hudson service I received on my vehicle and there are not enough ++++-s to put after the A for Justin and the service associates.

Wonderful experience! If you desire a Lexus check out ZACK FALLOS. He is a awesome and very humble Guy. Very patient in answering all your questions and if he can’t he will find someone who can. Definitely will be back for my future experiences and recommending all friends and family to Lexus and to Zack.

Brittany was absolutely amazing. She listened to what it was my husband and I were looking for and was able to provide us with not one but 3 new cars . It was an absolute pleasure to do business with her. I wish there was more than 5 stars to give her

Paul sold us a car in Jan 2013. We’ve run into each other and stayed in touch through FB. We moved 3 hrs away 6 years ago. When our needs changed I contacted Paul, he found what we needed, we drove over tested it, and drove home 4 hrs later in.a new RX. So far - so good. 4th Lexus in 15 years. Jim Hudson is a great place to do business. Love their new dealership building.

I could not have asked for better service! Everyone throughout the process was wonderful from the general manager, to the delivery expert, to the sales person, and the financial person. I drove a couple of hours to pick up my vehicle, and it was well worth the drive. I would recommend Jim Hudson Lexus to anyone. Thank you to Joseph, Scott, Krystin, and Kyle!

Everyone was friendly and easy to work with! Our salesman Dewey Wilson was great. The Technology Specialist Jordan Davis was such a sweet young lady. She was able to answer all our questions about the features.

This was my first time purchasing a Lexus, and I thoroughly enjoyed dealing with Brian Ford (although a Ford,at a Lexus dealer?!). Brian listened to what I was specifically seeking, understood that being in sales myself, I wanted a great experience and to be fair to both sides, and with a little patience, I got my brand new Lexus IS 350 F Sport last weekend, Absolutely terrific car! Overall, a superior experience all-around!Note: the service group is great. Denzel and Mickey solved my problem. Runs beautifully. Very nice and supportive. They didn’t want me to have it until they ensured it was perfect. Highly recommend!

Great service. Very helpful. Ask for Chris.

What an Awesome car buying experience and service with Frank Gibbs Jr!! Everyone that has assisted me has been so nice and helpful!! Would highly recommend Jim Hudson Lexus!!

Taylor was very patient and honest. She gave me the best options and let me take my time to choose.

Very good experience. Rick was very helpful in my transaction.

This group has it together. From the second you walk in until the second you leave they make you feel special. The fact that their selection of vehicles is superior is almost secondary to the customer service!

My wife and I have purchased several Lexus’s. The professionalism of Joseph and Brian has brought me back. Their integrity and the trust level I have in them is a reflection of Lexus environment. I truly believe they have my best interest at heart. Ms. Jordan Davis, who I have never worked with before, gave me the same overall feeling as Joseph and Brian. Ms. Davis explained the technology ensuring I was comfortable. The three are indeed a very important part of the Lexus team.

Great service as always and Rick Bowen and Kyle were fantastic as always

Taylor was my salesperson, her energy was contagious, the way she listened and understood what I was looking for in my vehicle made my buying experience smooth. Her knowledge was also superb!! Overall awesome experience!!

Best car buying experience in my entire life, no games, no lies! Upfront, honest and tremendous follow through.. But what got me was the true Customer Service Experience…. I drove 125 miles leaving 2 local dealers in my hometown to come to Jim Hudson Lexus and I will send everyone I know your way…. Keep being Customer Driven. My Sales Person John Nash was the best ever, He calmed my fears and promised me he had me and he did!!! Felt like I knew him all my life. Finance….# NewLexusOwner. Sarah Mooney Best Business Manager ever soothed my financial concerns and took time to get to know me… Last but not least.,Morris Jones Technology Specialist, the best keep secret at Jim Hudson Lexus- This young man went over every technical aspect of my car and took time with to learn, I’m older lol so he had great patience. He is the most humble, respectful, well versed, clean cut, well dressed young person I’ve seen in awhile that alone will keep me coming back, I can’t say this enough.. Superb Customer Service.#NewLexusOwner

Excellent service with a smile and goes the extra mile in customer service. Mr. Terry Miller is extremely knowledgeable on all LEXUS vehicles, took the time and explained our options on the different vehicles and provided us insight on operation and functions. There was no pressure at all he allowed us the time and provided us the information to make an educated purchase. Thank you it was a pleasure doing business with you!

Great customer service! Easy buying process. No pressure and fair prices.

Professional sales organization and no pressure negotiating . Lexus wrote the book on Customer Service.

Excellent customer service, which is what most places in the world are missing.

This is my 2nd Lexus purchased from Jim Hudson Lexus Augusta and it was amazing. Dewey Wilson worked with my wife and I on the right vehicle for us. Deweys professionalism was off the chart and he was the most knowledgeable and understanding person I have ever met. My hat is off to Dewey on a job well done. He is truly Jim Hudsons finest.

Amazing dealership, from the facility to the selection to the staff, especially our Sales Associate, John Nash. Overall amazing experience. Prepare yourself to be treated like a VIP. FIVE STAR service! I would recommend Jim Hudson Lexus to everyone!

Brandon 3 for 3 in the last 4 years ES,GX, and LC. Customer service is great Caremon is my guy. Easy purchase, easy service

I have been a customer of Jim Hudson for years and was very pleased until now. I purchased a car on May 31st and 2 months later as of July 30th, I still have not received my registration for the car.

Purchased 2nd car from Brandon at Jim Hudson Lexus and 5 star service again, My interaction with Sales Management has been positive as well.Fantastic service.Thanks Y’all.

Go see Brandon!!! Easy going no pressure salesman. Additionally, the follow up has been exceptional. Everyone was super helpful and professional.

Brittany was AWESOME!!! Great Service!

Austin is the best!!! Fun to test drive with!

Took my grandpas car in for service and a week later walked out with a truck exceeding my expectations. Thank you Rick and Dana at Jim Hudson for finding me a Toyota Tundra in great condition thats perfect for me.

This was my fourth Lexus purchased at Jim Hudson, and it probably will be my last. I always considered the service department one of the bright lights at the dealership. One pays more for a Lexus but the service WAS beyond comparison. When I purchased my RC 300 F Sport I looked at Infiniti, BMW and Audi. I liked the Infiniti marginally better than the Lexus. However, when I included the service there was no decision, I bought the Lexus. When I purchased the RC, I insisted that all four tires be the same size. I had a 350Z with different size tires and without the ability to rotate the tires were worn very quickly. Every time that I took the car in for service I made it a point to tell the service advisor that all four tires were the same size so have the tires rotated. Prior to my 20k service, I noted the serial numbers of the tires since I didnt think the tires were being rotated, and I was right. Never rotated the tires even though I specifically requested at every service. When i picked the car up from the 20k service and checked the serial numbers, the tires were not being rotated. So much for my attempt to extend the tire life. I also complained about several smaller problems and discovered that Lexus has a new phrase for the service department working as designed. This would include the automatic high beams disengaging without any reason - working as designed; A/C air flow decreases and cant be increased unless the A/c is turned off and back on - working as designed. The biggest issue is a noise that comes from the front end when I go over a pot hole. I took the car in for a second attempt to fix the problem. I had a technician ride in the car and I found a pot hole that caused the problem. Asked the technician if he heard the noise - yes, asked if he wanted to drive the car to feel the steering wheel when the car goes over the hole - no. At the end of the service I was told that a Lexus will make noises as it ages - 18 months, 15k miles and the car is old? Never heard a Lexus service technician say that a Lexus will make noises when it is 18 months old. For the next service the service manager drove the car and attempted to duplicate the noise - couldnt do it. Later I realized that cold weather will cause the noise to get louder. It was January when I drove the technician and heard the noise; May when the service manager drove the car. I mentioned that where I live the driveways are 1-2 inches above the road and that will cause the noise. Service manager said he would come to my house, and if he didnt hear any noise that I could never mention it again. I originally said ok. I later realized that I should delay the one time check to a time when the weather is colder. I called the service manager and left a message stating such. Service manager called my cell two minutes later and I couldnt get the cell quick enough. Checked, he didnt leave any message. Two days later, still no return call. I had to write a note to the VP and General Manager to get the service manager to call me. What kind of service is this? I always told friends that I realize one pays more for a Lexus, but the service more than makes up for the price. If it was not for the person who sold me the car and did what he could (and that is why I did give them 2 stars, for the sales, not the service department) I would have traded the car in the next day, and it wouldnt be another Lexus. What a disappointment.

Great experience. They delivered my car for no charge. Great customer service.

We recently bought a Lexus from John Nash long distance (we live on the other side of the US) and were very pleased with his service and attentiveness. One of the best dealerships Ive ever encountered in 50+ years of owning Land Rovers, Mercedes, BMWs, Lexus and Porsches. Id highly recommend John Nash and the Jim Hudson Lexus of Augusta, GA dealership.

I had a great experience working with Mr. John Nash at Jim Hudson Lexus! John is a true professional, and I enjoyed doing business with him. Overall, I give every aspect of this dealership FIVE Stars - everything from the meticulously maintained showroom floor to the delicious coffee and lounge area. It was worth risking the drive from Charlotte to Augusta to do a trade in deal. I love my new LEXUS ES 350. Thank you, John Nash and Jim Hudson Lexus!

I would like to thank Brandon Pridgen for an EXCELLENT CAR BUYING experience. Brandon handled everything for me so that all I had to do was walk in, sign papers and drive. He even had me picked up from my home. The dealership is BEAUTIFUL and the finance team is outstanding. I LOVE MY NEW LEXUS. Thank you, Brandon you are the best.

I give 5 stars to Mr. John Nash he was the best salesman I ever had if anyone is looking to buy from Jim Hudson Lexus of Augusta please go see Mr.Nash you will not be disappointed!

Paul Foust made our first Lexus experience very special. The state of the art facility and Southern hospitality made this entire car buying experience a pleasure. Thank you, Shelby Doyle, Kyle Christiansen, and Mr. Bill Gibbs for making us feel like family.

I assisted a close personal friend in the purchase of her L/Certified 2017 RX350 F-Sport. Wow! It is a beautiful machine. The team at Jim Hudson Lexus Augusta are obviously knowledgeable and can facilitate a transaction relatively smoothly.I am unable to give a full 5 stars however due to certain details that can make a transaction a little uncomfortable. When buying the 161 point inspected vehicle, at no time was the fact the rear driver side interior door handle mentioned as being defective. How could it be certified? Well, there is a campaign to fix it and they had not yet done so before putting the vehicle up for sale. It was not disclosed until the buyer happened to try sitting in the back seat before finishing the purchase.There were also easy scuffs to remove that a top quality detail department should have caught.Our salesperson was highly cordial, but I did not feel a strong personal connection to them through the in store process (most of the sale was conducted online).The facility is beautiful, and their selection is outstanding. I will recommend Jim Hudson Lexus Augusta, but also challenge them to pay attention to the details.

Did the deal on line and phone and I could not be happier, vehicle in pristine condition and John Nash could not have been anymore professional as well as a pleasure through the process . I had it delivered and drivers were great as well. I misunderstood a fact about the car, my fault, and John was the best on this matter as well.I told him once that I apologize so I do again and I highly recommend these folks and make sure you ask for John Nash.

Went to window shop. Scott Spivey had other intentions. We are new Lexus family members. Thank you, Scott, for the beautiful new car. It was an enjoyable experience.

Have always had a great buying experience at Jim Hudson Lexus, Frank Gibbs always takes care of the customer and makes buying a car a good experience.

I felt welcomed the moment I stepped foot inside the building. So many other dealerships I’ve dealt with in the past I’ve always had to hunt down someone to help me, but I also don’t like being followed the moment I step onto the lot. So I went for one car, but a deposit was placed down on it so I decided to drive another color of the same model. Scott got me the keys to all three cars and I compared all three to each other and decided on one! Scott was great to deal with. Very hospitable. Very knowledgeable. Everyone in the dealership is friendly and I really felt like a VIP guest. They really rolled out the red carpet for me. This is my first Lexus and definitely will not be my last.

Lost my mind when they put me in a RX350 as a service loaner and wanted it.Paul made it happen. I love everything about Lexus of Augusta, especially the staff from Mr. Hudson himself to all the guys in service who always say hello.If your looking for a used car or a new one there isn’t any place else to look.Paul Foust or any of the awesome sales staff will make sure your dream comes true if it has to do with a car!

Great Dealership. Ordered a Lexus RX350 from Venice, Fl. and it was delivered to my door from Lexus Augusta.. Scott Spivey is the best. Repeat customer.

Nice people, but we waited over 2 hours for a scheduled oil change. Once done, we were told we needed to get a new radiator for over $900 due to a leak. We took it to 2 other mechanics who saw nothing and my husband figured out that the radiator cap was not put on correctly. 3 days later still no leak. EDIT to ADD 3 days later: Ever since we took the car there, its been cutting off at random times. EDITED once more after Lexus response: HOW IS THIS A KIND REVIEW?? WE ARE CLEARLY dissatisfied with the events of our visit, but ok.

This is my second Lexus from this dealer and I am well pleased in the service and attention that I received. I am a customer for life with Jim Hudson Lexus of Augusta. I must give a shout out to Cardele Burton for making the process easy and finding me the perfect vehicle, with all of the options that I wanted and at a great price. Great job!!!!

Great dealership. Staff is friendly and very helpful. Highly recommend Lexus and Jim Hudson Lexus dealership.

I’ve purchased 4 vehicles from Jim Hudson Lexus in Augusta and won’t ever go anywhere else to buy a Lexus! PAUL FOUST has been my one and only salesman for 21 years!!!! He’s just the BEST! Everyone in the dealership is so kind, courteous and welcoming; but I’ll always stick with Paul because he always finds me the exact car I need, and takes care of my service needs perfectly and without any hassles. The new dealership is state of the art, beautiful, and comfortable. I’m buying another car this year and very excited to be dealing with Paul! I know he will find what I’m looking for! Don’t go anywhere else to buy a Lexus-the best car on the road. I won’t ever own any other car but a Lexus!

GREAT BUYING EXPERIENCE! My sales person was Mr. CJ Banks, he went above beyond the call of duty. He made sure my wife was included in the process and kept us inform when the vehicle would arrive and worked around our hectic schedules. Also the general manager Mr. Joseph Guillory made sure we were satisfied with process as well.

We traveled from Atlanta to see a car at Jim Hudson Lexus in Augusta. We were totally surprised by the royal special treatment we received from John Nash and the people at this very nice dealer. They welcomed us and catered to us like we were celebrities. We came to look at a particular car and were agreed if the car was to her liking and the price was right we would buy it. When we arrived not only was it ready to look at. the car was cleaned in the showroom with a big bow on the top and a sign saying reserve for her. But thats when the greatest car salesman took us through the details of the car and made us totally comfortable doing business. Needless to say we would drive 3 hours again to do business with John and Jim Hudson Lexus.

My grandson and I purchased a car at Jim Hudson Lexus in Augusta GA. It was a graduation gift to him and the sales person, Charles, was so helpful. He found the perfect car for him with affordable payments and this was over the phone. They put a big red bow on it which made it extra special. Ive purchased 2 other vehicles from this dealership and wouldnt go anywhere else to car shop. From finance to sales and service- everyone is so helpful and they go out of their way to make you feel welcome. The most trustworthy dealership in the CSRA! Thank you Charles & Angela for everything!

What a fantastic Lexus dealership! I was very pleased with the service my GX received, my service writer Kris Norman is great and I would highly recommend him to anyone! The service manager Marcus also came by to ensure I was taken care of, so that’s a nice touch. Clean facilities and fast service, no pushy up sell tactics on other services.

My experience was seamless and enjoyable from start to finish with Dewey! My father had become a regular patron at this dealership since recently moving to the area and when I wanted to splurge for a new Lexus, I knew exactly who to go to! They had the exact color and model I wanted and when I went to pick it up, they thought of everything to make the experience personable and thoughtful; even down to having my business logo on the VIP podium paperwork so I could have my photo taken with it. Dewey is kind, patient, and not pushy at all. He simply informs you of your options and lets you take the lead in the process, making you feel in control of the situation. There was no pressure and he bent over backwards to accommodate every whim and whimper I made before ultimately making up my mind. He stayed 2 hours late to make sure I was completely taken care of. The experience was totally worth the 2 hour drive!

Great experience!

Wow what a difference. Hendrick Lexus service is so much better and respectful vs Hudson Lexus. Danny Chupeck in service treated me like one of the herd. Bought a brand new Lexus over 100k and had an appt for 5 k service. The service coordinator told me one hour. Danny said 2 hours even though I was traveling thru the area and needed it done . He wouldn’t even vacuum my car. After much consternation of deciding if I could vacuum it myself he had the young assistant do only my driver side floor which wasn’t done properly.I am rescheduling with Hendrick in Charleston for tomorrow. Hudson doesn’t allow for loaners on brand new vehicles needing first service.Bottom line :expect VIP at Hendrick LexusExpect Herd mentality and rude treatment at Hudson Lexus service.I will never buy or service at Hudson againBtw I am a very busy physician and I have. Owned 10. Lexus vehicles over the past 20 years plus. I rarely take the time to google review but Danny gets a thumbs down. .

We actually have been customers of Jim Hudson Lexus for a while. We have bought our last 2 cars from them and love their customer service. I will be truthful the first salesman I wasn’t impressed with so when we got our 90,000 mile service on our car I ask Terry if I could drive the car I was interested in and he made it happen. I told him I didn’t care for the guy who came out on the lot so Terry hooked us up with Paul Foust. He was GREAT!!! He was so helpful and I couldn’t have pick out a nicer person myself. Thank you Jim Hudson Lexus for providing such good customer service to your customers.Lorie Robinson

I made an appointment to test drive my chosen vehicle and was immediately impressed when I opened the showroom. Sarah Mooney gave me a very warm welcome and gave me a thorough tour of the facility as well as answering my questions. Sarah made the shopping process fun. Armando Love was quite friendly and expertly guided me through the purchase details. I love the touchscreen on the desk, as well as having all the information available to me on a USB drive. Ally Love did a terrific job of setting up my iPhone and providing me with familiarity of my cars tech and in-dash control systems. (Just between you and me, as soon as Sarah told me there was food, coffee and a masseuse, I was like, Take my money! ) I am very pleased with my experience at Jim Hudson Lexus and I hope to be a customer for many years.

This was indeed the best service I’ve ever received per MR. JOHN NASH, and the rest of this great team from Jim Hudson’s Lexus. They even took the time out to show me all the prompts in my new vehicle per COLBY McKNIGHT. My family and I were treated with dignity and respect, they took their time with us ,made us comfortable, with God’s grace, blessings and mercy provided me with the best vehicle I’ve ever purchased.Words cannot express my appreciation.Best Regards,Alecia Moody, RN

I would give higher than 5 stars if I could! Jim Hudson Lexus has always been nothing short of perfect. Every experience (four or more at this point) has been absolutely wonderful. From service to sales, they make sure to help in every way possible! Most recently, we found ourselves in a less than perfect financial situation, but needed a new vehicle. Rick Bowen, an amazing employee here, was beyond fantastic. He was nice, understanding, helpful, knowledgeable, and everything that characterizes outstanding customer service! He went above and beyond, even bringing vehicles from another state, to get us what we wanted and needed. By far the best car buying experience I have ever had. We are forever Jim Hudson Lexus and Rick Bowen customers!The inventory is great (including the other Jim Hudson stores in SC). The facilities are clean, comfortable, and cozy with good coffee and hot chocolate. Every associate we spoke with was extremely nice and accommodating. Just an overall excellent experience!

My awesome Lexus experience began with buying my car from Rick Bowen. My decision was reinforced by the absolutely amazing service I received this week from service consultant Chris Hall. Jim Hudson Lexus is the PREMIER dealership in Augusta when it comes to customer service. Thank you Rick and Chris for everything!!!Cara Andreoli

Very easy to deal with. They went out of there way to help me.