As a first time motorcycle buyer Ive been to close to a dozen dealerships around Washington in the past few months. I have to say, Spike and the team were the best when it comes to how knowledgeable they were, and worlds ahead of the rest when it came to being friendly and not being pushy about trying to make a sale. This was one of the only motorcycle dealerships I visited where I didnt feel pressured into making a purchase.I ended up by purchasing a 2021 Scout 60 which I couldnt be happier with. Everyone was more than happy to answer my incessant questions about my bike and loan options. I highly recommend this dealership to anyone looking to buy a motorcycle.

Friendly staff. Great product. Love my Indian!

I’ve been looking for a new bike and decided to checkout some Indians. Very knowledgeable staff. Was able to rent a Springfield darkhorse for the day. The process was very easy and only look about 10 minutes. Would highly recommend stopping in and checking them out.

The original cat broke at the flange . the new one has a good half inch flange , weld Is nicely bonded . thanks Jon.

500 mile service. Final cost per estimate. Service time estimate spot on. Service rep very professional, helpful, courteous, patient, friendly, knowledgeable. Exceptionally clean and well organized facility. Highly recommended.

Two friends and myself went here with the intention of purchasing. The salesman was actually great but then when we found what we were interested in we were told that test rides were not allowed. We promptly left and went to motoplex in Lynnwood. Where you guessed it...... we each purchased a new bike. All brand new, a Challenger, chieftain, and a scout bobber. I will give 2 stars because Auburns service is top notch.

I had a 10:00AM appointment to have a recall performed, front/rear tire change, and a brake fluid flush. I was told when I called the day prior that I was looking at 4 hours. My ride home fell through so I took a half-day off work and informed the service counter that I would be waiting. At 11:30, I noticed my motorcycle was still sitting outside the shop, right where I left it. When I confronted the service department, I was told that the delay was because the guy who ordered my tires when I scheduled the service ordered 2 front tires. I was also told that a shipment showed up. Evidently all of the mechanics drop their tools when a few bikes show up? Long story short, spent over 4 hours at the dealership and still didn’t get my new tires installed. Never again...I will find another place to service my Indian.

Had my 15,000 mile service done and new tires mounted on my Scout. Great staff and great service. So glad this location is open again!

A great dealership for great brands.Customer service is definitely the goal at this unique outpost. Spike and his staff maintain the highest standard of customer service possible. Indian, Slingshot and Victory motorcycles and vehicles are all represented and displayed in a warm. inviting showroom. Whether browsing or buying, youll feel comfortable and welcomed. Prices are clearly displayed and throwing a leg over the bikes is encouraged. Dont forget to scruffle Scout, the friendly dealership dog behind the ears.

Great staff, Ive bought from them before, and Ill do it again....

Went in to buy an Indian Scout. Although no one was wearing a mask, I kept mine on for legal reasons. After waiting in the showroom and at the counter for about 10 minutes, I had to ask if I could sit on a bike while waiting for a salesperson. The people that came behind me were helped immediately without having to ask for anyone. After another 10 minutes of not being helped, I walked out with my money and going with another brand. Its too bad because I was ready to buy today.

Great dealership. I have nothing but good things to say about Spike and his team. Went today for service. My service advisor was spot on with check in and out, personable and professional. My tech, Jon, provided much appreciated details on my service checklist. I plan on coming here for routine maintenance and a few upgrades in the future. Serviced my Indian Challenger Dark Horse.

Friendly staff, great selection, nice show room. They expect people to spend serious money on a bike but dont allow test rides though.

Very nice shop. employees are cool and the bikes, oh boy the bikes. One day Ill be taking one home. Hopefully!

Great dealership and Spike the sales manager was friendly and very helpful. Also really cool that they have a shop dog named scout friendly and a great companion to be by your side while you shop.

Best Indian Dealership!

Ive heard nothing but good things from other Indian motorcycle owners about this location. Went in for an oil change / break-in service and had a few greasy hand prints on the bike. Ive only had the bike a month and I wipe it down every time I take it out, so this was the first thing I noticed when I got it back. Other than that, they finished the service faster than expected and wasnt charged the full estimated quote. I appreciate the honesty.The only person I interacted with was at the front desk and she was easy to work with and very nice. Id go there again.

I wanted to purchase 2 extra quarts of oil, spike would not sell them to me. I wanted to purchase 2 extra copper washers, he would not sell them to us. Got a lesson instead of over filling. My wifes bike is a 2019 chieftain darkhorse manufactured 06/2019 which mentioned the oil capacity is 6qrts not 5.5. Not impressed with Auburn Indian.

Very organized and very intelligent individuals on the product

Owner was very knowledgeable and friendly. thanks Indian

Time go by really fast most of the chemicals doesnt work so you have to keep feeding quarters until it comes out but if it wasnt for those problems it would be a perfect little car wash

WOW! The owners banker needs to exit this dealership. Severe people problems here. Polaris corporation seriously needs to take a look at the damage this dealership is doing to the brand. All it takes is about ten minutes to see whats wrong here.

Friendly, nice set up, just stopped in for a fix..

Convenience in ordering parts and friendly staff, they have a lot of inventory in stock.

Great customer service. Friendly shop dog named scout makes the visit even better. Absolutely LOVING the bikes weve got here!

Great service. Nice staff today.

I finally got to check out the dealership for myself yesterday after driving by everyday and wow was it stunning. The show room had an excellent atmosphere, there was a nice dog named Scout, and of course the Indian motorcycles. The new Indians are cool to see in pictures and amazing to see in person. The sales staff was really nice and able to answer questions, the bikes sell themselves and they know it. If you want to look and/or buy, this is the place.

Great service. No pushy sales tactics. Superior product. Harley is getting worried for good reason. Indian riders dont need bad attitudes. Too busy enjoying the ride to cop.a.tude.

They could not have cared less if this 50 plus year old woman wanted to buy a bike. Not one smile, not one iota of excitement about motorcycles in general. I came to buy and left irritated and turned off. I got better attitude and service when I went to k-mart last week to buy bubble wrap. Im going to go and buy one in Lynnwood. I know they will be better, because Auburn was so substandard.Let me add for clarification. Everyone was kind but emotionally disengaged. I would have bought a bike from Mike, the ambassador, or the excited guy I met that had recently purchased a bike that I met walking into the store. They were engaged, smiling and enthusiastic. My background is in sales and I know what is involved to get a sale. Interest, excitement, knowing your customer, asking questions, using a persons name, bothering to get a phone number or email address. Simple. I certainly appreciated the test ride. It is a beautiful bike and I was probably going to buy today. Doing the minimum should never be considered a low pressure approach. I told my friend that if I worked there, they would have every woman in the South sound considering an Indian cycle. It wouldnt be hard because the quality of the product is apparent. Thank you for your prompt and courteous response this beautiful Saturday.

The staff is awesome uncomparable!!!

Absolutely no-one paid attention to me. Not even a hi how are you. I stopped by there Saturday around 1 hour before closing so that had something to do with it i hope.

Great looking showroom but Customer Service; that ship sailed....... in fact I dont think it was ever there..... one never knows who had Money and those that just are tire kickers wont be back

Spent some time talking to Spike the sales dude...no pressure just good chat... A lot of nice bikes

Awesome experience here! Great staff and great mechanic. Will recommend to everyone.Thank you all!!!

Everytime you enter you are greeted by an adorable dog named Scout in front of a number of gorgeous Indian Scouts, followed by a friendly greeting from one of the Salesman. They are the best Ive visited and will continue to visit.

Great staff with best in class customer service.Just had Slingshot recalls completed. My ride was finished earlier than expected. New pulley resolved belt noise. Thanks team.

Very friendly, knowledgeable, and great customer service. Spike and Scout were awesome. We will be back!

Cool bikes. Clothing is a bit pricey

Great place and people.....

Spike in Sales and Jay in Service are who Ive dealt with most and both have been great.

Got my Scout here great guys, call me by name every time i walk in.

I cant believe they sell anything. Rude people there if I want to buy an Indian Ill buy some place different I wasnt even in the store 15 mins before my husband asked what kind of milage per gallon one of the bikes get when the salesman said why that bike because its closest looking to a Harley. Well sir I have been the owner of a few different bikes and not all were Harleys and so what if the bike you sell looks like a Harley. Why would you sell an Indian that looks like a Harley they must be doing something right for you to copy the look. Anyway you should have just answered the question with out the smart ass remark. I wont be buying a bike from you due to this reason. Maybe more customer service training is needed. Anything with 2 or 3 wheels that get you on the road is good to me.

Love these guys! Spike was awesome to deal with and made purchasing a 17 Indian Chief Vintage super easy. As Im out of state, he also made it ridiculously easy to work with DMC Sidecars to have the bike picked up from the Indian shop so the rig could be assembled and then shipped to us. Ive made other out-of-state vehicle purchases, but even given the added wrinkle of needing to wait for DMC to be ready for the bike (Vintage was ready a month or so before DMC was ready for it), this was easily the smoothest vehicle purchase Ive ever had. Super easy, great communication, everything done right, etc. I would absolutely recommend these great folks to anyone looking for a new bike.

Lets Ride

Beautiful store, great bikes, and friendly staff... What else could you ask for? Test ride maybe??? Yep, I got to do that too :)

Spike and Team host the monthly Indian club meeting, with donuts and coffee. But we like scout the most!

Awesome place to do business. Great people

Went in to test ride a new dark horse and was told no because it was after 4pm wouldnt talk to me about it had cash in hand to buy bad customer service Ill stick to harley

These guys do a great job. Passionate riders, great teachers.

I purchased my new Vic Cross Country Tour from a dealer in Eastern WA. But now I live in Olympia and needed the first break-in service done. Hinshaws Victory/Indian of Auburn is the closest dealer to Olympia, so in July I stopped in to schedule the service. I was told it would be 90 days before they could get to it. When I expressed disappointment the guy asked if I bought it there. I said no and he just snorted and shrugged and said, sorry, they couldnt even service their own customers, like I wasnt a customer! Then he proceeded to complain that he only had one tech and almost made it sound like it was my fault for expecting him to provide service. Needless to say, I went elsewhere. The Lynwood dealer made me feel like a valued customer. They worked me in on Saturday even though they did not have a slot open. Needless to say, I will travel the extra distance and go to the Lynwood dealer from now on.

I loved looking at the motorcycles so much. I bought one.

Nice friendly staff, willing to answer any questions.

Indian Motorcycle of Auburn is a great place to buy or service your Indian or Victory, Michael is an amazing caring Tech.

Very helpful and great customer service! Thanks Spike Addis for the help on purchasing my Indian Scout!

Good for people who own Indian motorcycles but bad hours of operation and not very much stuff.

Staff very helpful great customer service.

Nice, friendly, knowledgeable associates and conveniently located right off highway 167

Great place, and Spike is an amazing guy!!

This place went out of business with Noble

Best bike shop on the planet.

Beautiful store with friendly staff

Awesome customer service!

The admin has reached out to me and is attempting to resolve my issue.

Great shop to deal with!

Customer service was great

Walked into dealership and was in looking at their inventory of new bikes. Was never greeted or approached. Left after approx 10 minutes. I was ready to purchase a new Indian.

The best bike

White trash ghetto shop

Interesting

Closed.