user
Rowe Auto Group
Auburn, ME 04210, United States
Appearance
Rowe Auto Group
Comments
Be
Review №1

Love this place. Very professional and willing to help get you a vehicle that will fit your budget. Vehicles are very clean and road worthy.

mi
Review №2

They found me a good used car in my price range

Mi
Review №3

I had to buy a new cell phone and pair it with my Ford vehicle. After opening Android Auto, it still would not see my phone and I could not use Google maps. I called John and he said to drop on by and he will take a look at it. Come to find out, even though my phone was plugged in via the Power port, it needed to be plugged in via the USB port in order for it to work. He fixed it in record time and at no charge. He was super nice and I thank him for saving the day so I can now go on trips!

Da
Review №4

Very nice salesman very nice and want a particular

De
Review №5

Great customer service and friendly staff, with a wide selection of new and pre-owned vehicles.

Pe
Review №6

Getting a recall done was fast and easy through the service department. I still wish they would offer the same service as other dealerships, like cleaning the car upon returning it to the customer.

We
Review №7

This place is awesome!!! I was able to trade in my 2011 dodge journey that I still owed almost $6000 on and I got a 2019 Hyundai Elantra!!!! Daniel Merrill was amazing at finding the perfect car for our family!!! I cant thank them enough!!!

Ma
Review №8

Leo and crew take great care of our trucks every time we have an issue , they honestly treat you like a family member. Every time weve had a vehicle repaired there it was done on budget and on time and they were very accommodating during a couple emergency breakdowns we had. Leo made room for us and got us right back out the door would highly recommend Leo and his crew at Rowe they will take great care of you.

R.
Review №9

Helpful, courteous customer service personnel. Service Dept was clean and organized. Building and lot was well maintained. Although no work was done on todays visit - I would not hesitate to return again.

Fr
Review №10

Good service even if somewhat expensive. Limited sevice to my personal request which is refreshing. Have had multiple opportunities to use both their sales and service departments. Highly recommended.

Cy
Review №11

Great people especially Lee and Steve. Great line of vehicles. Great service by all. Thankyou. Love our new rides!

Ja
Review №12

Always quick to get me in do great work with my fleet vehicle

Ja
Review №13

Extremely friendly, polite, and informative staff at the service center. The waiting area was clean and comfortable, but their soda machine was finicky, however the staff was very accommodating in helping me get correct change to use for a drink. There was free coffee, but I just wanted a water. Great experience overall!

Pa
Review №14

They seem like a good place to do business, however they dont communicate well on the phone. After explaining that I did not want to come out there if it would be a waste of my time, I set many questions to the person on the phone, however once I got there at 8:30 in the morning that person would seemingly not be available to help for the entire morning. After being told on the phone that my credit was good, when I sat with someone to set up credit i was now being told my credit was not high enough and interest would be too high with a bank so I should go through there credit office. Their cars look decent but I did not buy one from them so I can say how well they work for the price.

Rh
Review №15

Had to wait for service guy to get back from lunch. Know witting to c whos paying for my car. Been here an hour and still waiting. No communication here what so ever!

Ri
Review №16

Saturday morning Quick Lane visit. There before the appointment, done in 30 minutes. On with the day. Thanks for good service.

Ma
Review №17

This place was awesome, clean and the techs are knowledgable and friendly. The sales staff is equally amazing and the wait was comfortable, they offer free snacks and beverages wifi and tv. We started looking at vehicles and will be going back to make our purchase at Rowe in Auburn maine, thank you for a very positive experience both at service and in sales, much appreciated, highly recommend!!

su
Review №18

Great service, amazing people and always a quality product. Whats not to love?!

Ei
Review №19

Best car buying experience Ive ever had!

Je
Review №20

I ordered parts for my VW months ago, such a procrastinator I am I just picked them up. The gentleman at the parts department was very helpful and patient. Thank you!!

Ge
Review №21

Very nice place. Everyone was so kind and friendly.

M
Review №22

Friendly customer service, however. I made an appointment at 10am for a tire changeover and was informed they couldnt get me in until 1 because they accepted to many walk-ins. This is unacceptable when Ive had an appointment for 2 weeks

Je
Review №23

Sales & Service both continue to make me happy that I bought my truck from them. Ill never go anyplace else. 😊

Ar
Review №24

Been going there since way back in the 1960s when it was called AUBURN MOTOR SALES. Have bought MANY cars and trucks.NEVER HAD A BAD DEAL., GREAT PLACE TO GET WHATEVER YOU WANT AND BE HAPPY. I even have my cars serviced there.

De
Review №25

Quick lane service was exactly that. Don Hawley got me in and in less then 30 mins my oil was changed,my tires rotated and my car was done. Thank you for great service

Jo
Review №26

Excellent and very quick service. Very friendly and helpful staff.

da
Review №27

I had a appointment at the Quick Lane. Got there a little ahead of time and they took me right in. Very pleasant experience and went quickly.

Ge
Review №28

There quick lane isnt all that quick.

Va
Review №29

Great place friendly people who dont pressure you

Ka
Review №30

Friendly staff and quick service.

ri
Review №31

Picture is very accurate! 🤭

Sc
Review №32

The customer service rep who assisted me was extremely Pleasant to deal with

Li
Review №33

The time was very good and the people were very nice.

Ro
Review №34

Good place to go for a car.

La
Review №35

Test drove my new lease. Will finalize the deal on Monday. Great visit.

Da
Review №36

They have always treated me well. They cost less than some local shops and you get the added bonus of easier warranty work.

Do
Review №37

Absolutely horrible. The key order was wrong now have to wait 2 additional days or more for it. Completely inconvenient. I had changed several appointments but WORSE we were there 45 mintues they didnt know by then it was wrong key, ...my husband went by service desk and they told him. They hadnt even started to come down and get us to tell us!!!So totally inconvenienced. I would like a 20% discount for that.

Ca
Review №38

They take good care of my car.

To
Review №39

Gotta love the VW parts Team. The FORD parts guys do a great job selling VW parts too, they put up with us VW junkies.

Cr
Review №40

Great place to buy a car

Je
Review №41

Really good buying experience.

Cl
Review №42

Was good service..

Pa
Review №43

Im very happy

T
Review №44

Very helpful parts staff

Li
Review №45

Dan Merrill helped me find the right vehicle. Told him what I wanted and in my price range.

Ri
Review №46

Same great place.

St
Review №47

In and out very nice

Ba
Review №48

Awesome bunch of people in the service department

Be
Review №49

I was informed I would be able to get a vehicle with no money down.... Not!

Li
Review №50

Excellent service

Ro
Review №51

Fair and trustworthy.

Pa
Review №52

Just driving through but didnt see anything that caught my interest

Ph
Review №53

Very bad management. Go to Ripley and Fletcher in South Paris Maine. They dont know there head from there bums hole at Rowe I should know. Ive tried to buy cars tghere after a few Year of working there its changed to the worse now.

Wi
Review №54

Bait and switch. Typical car salesman. Liars

al
Review №55

Like others nothing special.not bad!

An
Review №56

Always friendly, fast service !!

ch
Review №57

I have had to come back here 4time and my car is still broken

Pa
Review №58

Selling junk for twice its actual worth... (re: wholesale area only!)

Da
Review №59

Have had two vehicles serviced here, neither are fords and they still always get parts in and installed promptly.

Te
Review №60

Nice accommodations, efficient work

No
Review №61

Quick lane was just that

Wa
Review №62

Great service department

Mi
Review №63

Service was good.

Gl
Review №64

Great sales&service

Ga
Review №65

Tuff to do business here.

Ro
Review №66

Couldnt make a deal

Ei
Review №67

Clean, friendly couldnt ask for more.

Jo
Review №68

Unprofessional staff

Ti
Review №69

Very friendly staff

Mi
Review №70

Disorganized

Do
Review №71

Friendly dealership

As
Review №72

Good job on my vw golf.

Ke
Review №73

Vw parts

Information
3 Photos
73 Comments
4 Rating
  • Address:Auburn, ME 04210, United States
  • Site:https://www.roweautogroup.com/
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8:30AM–5PM
Offerings
  • Oil change:Yes
Similar organizations