This is a fantastic locally owned and operated business that has always treated me with respect, gone above and beyond on my orders.

Very nice place to do business. Three different people gave advice and helped us to arrive at a perfect solution for a loved ones art work.

I was excited about supporting a local, family business. I ordered 4 small brass plates withbasic engraving. When I received them, 3 of the 4 were printed with incorrect information, despite that what he had in his computer was correct. He quickly offered to redo them to be ready the next day. He said he would email when they were complete. The next day came and went, no email. I called the next morning and he said they were complete. When I got home and compared them to the only one that was engraved correctly, the new ones are much larger in size. Since the gift has to be sent, I am out of time to have them remade (again) to the correct size. Honestly, the lack of attention into my order being done well is very frustrating. I do not recommend this business.

I couldnt get anyone to respond to my emails or voice messages. Very poor customer service. .as if they didnt want my business.

Very friendly, courteous and helpful. Will definitely return

Absolutely horrible service and NO sense of organization. The owner gave me a date it would be ready, never emailed me so I ended up calling. The owner tried to shift blame on me, the customer, for not approving the proof... There is an email thread between him and I giving approval and him replying This is confirmation of receiving your approval, the order will be ready for pick up on this given day. The owner just did not do his job and was completely rude and disrespectful with me once I called him on it. I will absolutely never do business with them again and would advise anyone to steer clear of this business.

Crown Trophy did an amazing job engraving my water bottle. There service is friendly and they always make sure you are happy with your stuff.

Great Work !!!