user
AAA Northern New England
600 Center St #6, Auburn, ME 04210, United States
Appearance
AAA Northern New England
Comments
Ke
Review №1

Chris from the Auburn area was awesome, he came out within about 20 minutes of us calling, and patched our flat tire.He was professional, friendly and fast. I was very pleased with our service, we have lived in other states where it took over an hour sometimes, over 2 hours, for AAA to come, we were utterly shocked when Chris was able to arrive so soon.We had to pay an extra $75 over the phone, to get service the same day that we bought our membership (we had lapsed in our membership since moving, and had to buy a new membership for this area), but I feel it was money well spent if this is the kind of pleasant staff they hire, and the great service they provide.

sa
Review №2

Besides roadside assistance being a very very long wait. Everything else about AAA Is absolutely amazing. Always have a quick response and awesome customer service.

Te
Review №3

Best car insurance rates Ive ever had. Love them.

Da
Review №4

Went in for my license renewal (Yes they do that). It took 15 minutes including my eye test and I was on my way. Try that at your local DMV.

da
Review №5

Recently had transmission problems we called AAA. Wonderful customer service and quick response for towing by Action Towing out of Bridgton ME. Rick the driver is a professional and we will request thier service when needed.

Ca
Review №6

Was stuck in the car with my mother-in-law with a dead battery I called AAA they said they would send someone be there in 15 minutes I waited a half an hour I called AAA back they told me that there was no one in the available in the area and couldnt get me a time as to when someone could come and get me a jump start I sat in that car for 2 hours with my mother-in-law who has dementia first time any year I needed to call AAA never used it before but have my membership only to find out that the service isnt that great

Co
Review №7

Have a membership and already got me out of a few minor emergencies!

Ke
Review №8

Easy to sign up actually spoke to a real person right away

Ch
Review №9

Stranded for 2 days, 3 tow truck drivers in 2 days later after being stranded in 18゚ weather in snow,,, Triple A finally decides that they dont cover my vehicle after 5 years of coverage and left me out in the cold by myself with nothing.They do not care about people And were just fine with leaving me stranded in 18゚ weather for 2 days.

E.
Review №10

Great insurance to have, just wish they have more rewards program for their customers.

SO
Review №11

Fast than any other road assistant! This was my second time using there help and they did an amazing job!Keep the hard work AAA!

Sa
Review №12

Adding onto My Insurance policy was easy.

Su
Review №13

Soooooo helpful I never would have made this trip without them

We
Review №14

The staff was nice and did a thorough job. Love AAA.

Ev
Review №15

I’ve been a AAA member since I started driving, for 28 years. Yesterday, in Auburn, something broke in my emergency brake and left me with loose parts inside my brake rotor/drum. It was making a terrible noise when I moved the car so I thought it best to get towed home rather than risk more damage by driving home for an hour. Called AAA at 5pm to arrange a tow. I was told the truck would be there a little before 6. At 6 I received a call saying they had a hard time finding a driver but someone in Saco was towing to Lewiston and would then pick my car up. A little after 7 the driver called me and said he was on his way to Augusta to drop off and would pick me up after. This meant we would be waiting for probably another two hours. I ended up canceling the tow request. Since people are not allowed to ride in the tow trucks during COVID I had to arrange a ride from a family member an hour away. I wasn’t going to make them wait another two hours for the tow truck after they had worked all day and then drove an hour to Auburn to pick me up. I don’t understand why there were no local drivers available. The driver who called me said he was from New Hampshire. It wasn’t a snow storm day where every driver is busy pulling cars from ditches and accidents. Very unhappy AAA!!!

Ma
Review №16

An great place to walk your pet, leisurely walk with friends, and enjoys the well documented onsite views. ENJOY!

He
Review №17

I went to renew my license and what a great experience! Took 5 minutes! I think the man that helped was named Ray! Such a easy transaction!

ME
Review №18

BEWARE - We have been waiting 9 months on a claim. They consistently exercise stall tactics to avoid payouts after full cooperation. They have no problem collecting the insurance premiums though! #Buyer beware

Sc
Review №19

3 hour wait

Ku
Review №20

Very fast response and very helpful to get the car running on the spot.

Er
Review №21

We have used AAA travel to set up our last few vacations and they have done a wonderful job. Jean has taken great care of us, and Corey got us a great deal on our insurance.

Ka
Review №22

They couldnt give me a cheaper quote than Liberty Mutual.

Da
Review №23

Very bad out fit to do towing services. They dealwith the poorest garages

Fr
Review №24

Very helpful in getting travel advise and exchanging dollars for Euros.

KM
Review №25

A big thanks to Josh for towing my Camry after the timming belt and water pump gave out on Center St. Awesome job! He was great! Fast service!!!

Wa
Review №26

Great place for insurance saved a lot of$ agent Tyler was great

Li
Review №27

Helped make our travels very pleasant

La
Review №28

Came for insurance quote. Too high

Mi
Review №29

Got my location all wrong. Sent the wrong type of tow truck

An
Review №30

They should remove signs of products that arent available.

Ni
Review №31

Perfect!!

Information
3 Photos
31 Comments
3.9 Rating
  • Address:600 Center St #6, Auburn, ME 04210, United States
  • Site:http://www.aaa.com/
  • Phone:+1 207-786-0664
Categories
  • Auto repair shop
  • Auto insurance agency
  • Motorcycle insurance agency
  • Towing service
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:9AM–1PM
  • Sunday:Closed
Similar organizations