user
Evergreen Subaru
774 Center St, Auburn, ME 04210, United States
Appearance
Evergreen Subaru
Comments
Co
Review №1

Never have I had such an easy, no bs, stress free, and pleasant car buying experience. Jacob was so great to work with. Went with the intention of looking at one specific car, after test-driving it- it became clear that it wasn’t the right one for me. I told him what I was looking for, what my budget was, and he instantly showed me the perfect car for what I needed/wanted. He didn’t try to sell me more than I needed/could afford & never made me feel pressured. Once I knew what I wanted the process to do the paperwork couldn’t have been quicker or easier. Best customer service of any dealership I have ever been to. Thank-you to Jacob and the entire Evergreen crew for outstanding service!

Gl
Review №2

Up in Maine on vacation from Florida and needed my 6000 oil change. Traveled from Brunswick to Evergreen Subaru as they had a good rating. Didn’t need an appointment, got in and out quickly and was treated exceptionally well by the young lady who was their service rep. Would definitely recommend them to any Subaru owner.

Pa
Review №3

I will always come back to this car dealership either to purchase a new vehicle or have work done. The customer service here is outstanding and the people that work there always have a smile on which makes the atmosphere much more comfortable. I had Alexis as a service rep helping with my car repairs and hands down best person I’ve ever dealt with in a dealership. Evergreen Subaru of Auburn has a permanent customer. Thank you all for your excellent work and making me feel like an actual customer rather then a price tag. Cheers to the crew at evergreen Subaru

Al
Review №4

Earlier this summer I purchased my first Subaru at the Evergreen Subaru in Auburn Maine! Ive had the vehicle now for a couple months, and Im thoroughly enjoying the experience of the new ride. Barry Dean was the gentleman who assisted me in the purchase, hes super knowledgeable, patient, and friendly! He knows his stuff and takes the time to explain all the perks, I cant wait to see what its like driving in the winter with the snow. Id highly recommend seeking out Barry Dean if youre interested in purchasing or have any questions about Subarus!

Ma
Review №5

My salesperson Angie was freaking amazing! Had us in and out with a new Subaru Wilderness in under two hours- all gassed up! Do not do business anywhere else- staff, everything was the best I have ever seen!

da
Review №6

Good deals here, Bring on the new building!

Fo
Review №7

This was our first dealership visit and car purchase ever. Angie was terrific! She was extremely nice and helpful. We had felt a bit of a personal connection even from 6ft away. She took care of us and let us really lead our own way. Sallie was also extremely nice and helpful. They both treated our dogs like family. Don helped with our financing and again we were met with kindness. Hes very knowledgeable of the industry and made the paperwork process quick and painless. We look forward to having a long relationship with this retailer and its services.

Mi
Review №8

Never, never, never again. I helped my 86 year old mom buy a 2015 Forester there last year (Oct. 2020). The car looked like it was in prime condition. Three months later heavy rust bubbles pop up on the inside and outside of the window fames, as well as inside the doors frames and hinges. I brought it to three auto body shops, and they each said that at the rate the rust appeared, this had been covered up. When I went to Evergreen, they said there was nothing they could do. It was beyond the thirty day warrantee. Essentially they took no responsibility...

La
Review №9

Easiest transaction ever. Sold my car outright with Justin, it took 30 minutes and I was out the door with a check! Extremely painless. Would absolutely recommend!

ts
Review №10

Justin the acquisitions manager was great! He got us the money we wanted for our used car with zero hassle. 30mins and we walked out with a check. Highly recommend.

Al
Review №11

I bought my Forester Feb 2020. I had a really good salesman help me. Wasn’t pushy at all. He was a good listener as far as what exactly I need in a vehicle for work/personal use. Which I loved! I even had some awesome upgrades like plastic floor mats (highly recommend and life changing). As well as two sets of tires (summer and winter). However, I was supposed to get a deep clean before I got it and DID NOT. I got a flat tire in Sept 2020 (no ones fault it happens). Went in to get 1 new tire and had them check all 4 - just to be safe and see how much life I have left. Ended up needing all new tires?! This is quite crazy for only owning the vehicle for 6 months and using winter tires for first few months... otherwise - Amazing customer service, personalities and knowledge. But I feel a little used to be honest. I am a small business owner. I completely understand you can only do so much wiggle room.

Je
Review №12

It was nice to go back to my hometown area and go to Evergreen Subaru. the staff was polite and courteous and got me right in and had the parts that I was there to pick up. The parts guy was nice enough to take a little time so I could ask him a few questions about Subaru that I have. And filled me in on questions that I had about the right manual transmission fluid. Friendly folks At The Evergreen Subaru and they definitely are about helping their customers leave satisfied! Thanks for a great experience Evergreen Subaru!!!

Ki
Review №13

My two sales experiences with Ryan Pablo have been very easy and stress free and my recent service experience with Alexa was fantastic. She went out of her way to help problem solve and made my experience VERY pleasant and stress-free! Their parts department is also very knowledgable. Evergreen Subaru employees are friendly, competent and very good communicators and I would absolutely recommend this dealership to anyone interested in purchasing a Subaru. Thank you all!

Lu
Review №14

Look no further! We had the absolutely best experience at Evergreen buying a CPO forester. Barrett our salesman was a dream to work with! The whole team was such a pleasure to work with, no pressure, no additional fees, no funny vin etch fee or rustproofing just the price of the car, an administration fee(paperwork), and the taxes. Thats it. Do yourself a favor and go here if you want a pleasurable car buying experience. They had the best prices in the area for what we were looking for and let us look at all our options before we made any decisions. I cannot say enough good things about everyone there and I will be recommending them to anyone I know looking to buy a car in the area. A+ work Evergreen Subaru.

ky
Review №15

Ryan was an absolute pleasure to work with. This was my first time purchasing a vehicle on my own. I had a lot of questions but he took the time to answer them thoroughly. Will definitely come back here when its time to purchase a new vehicle.

Ma
Review №16

Beyond Satisfied! My 2006 Outback XT went in for the Takata Airbag Recall and while it was being serviced I asked them to check on a loss of power condition I had been chasing. The team at Evergreen was simply amazing, on all possible levels. From Heidi keeping me in the loop and passing information to the technicians performing the repairs, to Joel going over the process of diagnostics and technical data I required to help aid in narrowing down the root cause. Even though my case was particularly difficult to isolate and took longer to complete due to unforseen circumstances, Josh and Chris were more than willing to include me in the diagnostics since I perviously worked as an ASE certified automotive technician and had performed all of the repairs and updates on the vehicle prior to arriving at Evergreen. Joel set me up with loaner vehicle for the entire duration of the repairs and in my eyes, this service alone was priceless as I work as a traveling industrial contractor. I couldnt say enough good things about the team at Evergreen Subaru if I spoke 4 languages! Thank you, Thank you, Thank you. To everyone involved and those that I have yet to meet.

C
Review №17

They would not pass the inspection. They said I needed new brakes and rotors even though I had already had new back ones put on. They did fix some issues but wanted another $1000 for a Maine inspection sticker. Took it elsewhere and it passed.

Bo
Review №18

Never made it to the dealership. Called for an appointment and was yelled at by the service advisor because I asked what the earliest I could bring it in.

Ka
Review №19

Craig and Barry made the purchase of our new Subaru Outback so simple and easy. They are a pleasure to do business with. Both are courteous, knowledgeable, and easy to get straight answers from. Even if I repeatedly asked the same questions!!! No pressure just great honest salesmanship. My husband and I left feeling we mattered. We love our new car. Second Subaru purchased from Evergreen and we will keep going back. They are like family.

Ry
Review №20

This place is wonderful the service is excellent, they really will bend over backwards to make you happy. They work hard to keep things clean and sanitized. I will definitely be buying all my future cars with them.

Ma
Review №21

Worked with Barry Dean and purchased a 2015 Forester. Great experience! Barry was great to work with and made the process very easy. Would highly recommend both Barry and this dealership!

sh
Review №22

I always go to Angie when I am in need of a new vehicle. I have shopped many places but Angie has by far been the best. She has a great attitude and never pushes me into anything. She was outstanding.

Ha
Review №23

The staff is simply amazing! Pleasant both in the sales /finance and also in the service department!Bought my first and second cars through them! They gave me a great deal and the vehicles are solid, #3 is gonna be from them too I imagine heheGet the extended warranty if youre buying used, first car had a few issues and they fixed it all, would have been $$$$ otherwise

Sc
Review №24

Great dealers of a great car company. Not a fan of buying new cars, but the only one Ive ever bought was from these folks. Always friendly and on time.

Mo
Review №25

I made an appointment online with evergreen. I showed up the day of my appointment to check out a car, it didn’t end up working for me But my sales rep didn’t stop searching for me! After a couple days of talking I went back on Saturday and picked up my new Subaru I have to say I’m completely satisfied with the outcome of going to Evergreen Subaru. They made everything feel smooth and easy for a first time used car buyer! And I can say that I Recommend and will be doing more business with them in the future!- Highly Satisfied customer.

Al
Review №26

What sets Evergreen Subaru apart from other businesses is their genuine commitment to supporting and investing in the local community. Im writing on behalf of Tree Street Youth, a youth center located in downtown Lewiston that serves over 750 kids from Pre-K through 12th grade each year. This year, Evergreen Subaru selected Tree Street Youth as its Hometown Charity as part of its annual Subaru Shares the Love Campaign.Doug and Lynn were AMAZING and genuinely wanted to connect their incredible staff team directly with our programs so they could understand our mission and see the impact that their support makes at our youth center and for our youth.Over the course of the past year, Evergreen Subaru organized a paper goods drive, led multiple visits to our youth center with their sales team, and volunteered their time to lead a special cookie decorating class with our littlest students. Through the Subaru Shares the Love Campaign, Evergreen Subaru and Subaru of America donated over $30,000 directly to our youth center!!! These funds directly support our MAPLE Youth Leadership Program and our BRANCHES College Access Program and impacts hundreds of youth.Their support and partnership is a testament to their amazing team and their commitment to our community. Its truly incredible that Evergreen Subaru invests so much time and resources to give back to our local community. We are so beyond grateful to all of the amazing people over at Evergreen Subaru - thank you!!!

Da
Review №27

We’ve purchased 5 cars from Evergreen since they opened and we have been happy with every experience. Buying at Evergreen is always low key, no pressure, and pleasant ... a great change from other car buying experiences. We’ve been customers for years and they’re our first and only stop when we need new wheels. Give Evergreen Subaru a try!

Ch
Review №28

I give this place 5 stars! Barrett was amazing to work with. Never pushy and always very professional, I would recommend him to anyone interested in buying a new new or used car. Craig was equally amazing to work with in financing. They’re both the real deal! I hope they get the recognition they deserve.

Ma
Review №29

Justin Rinfret did a fantastic job handling the cash offer for my vehicle! These people were great I would highly recommend them!

be
Review №30

BEST SERVICE EVER!!! THANK YOU all in the Service Department!!!!

Ki
Review №31

I am always impressed by Evergreen Subarus customer service! I live in Portland and have had a hard time getting appointments with the dealers in my area. For example, this past week my battery was having issues and Evergreen squeezed me in on Saturday to do a diagnostic test while the dealers in the Portland area couldnt fit me in until the following week. I have being travelling to Evergreen for the past year for my routine maintenance and I will continue to do so because of your superior customer service!

Al
Review №32

So accommodating. The Subaru dealer I bought my car from refused to acknowledge that there was a problem with my new 2020 Impreza, so I called Evergreen to see if they could get me in. They were awesome and got me in within a few days. I was able to sit in an air conditioned, sanitized vehicle while mine was being looked at, and they figured out the issue! Will definitely go back for all of my service!

Ro
Review №33

Evergreen Subaru SAVED MY LIFE...LITERALLY. Brought my car in for a regular check, and they discovered a problem that could have been catastrophic. EVERYONE was so very kind and concerned. They made sure that it was fixed, that I was not charged, and set me up with a wonderful replacement, while I waited for my car to be fixed. It was the care and concern for my well being that convinced me that they really care about their customers. A car can be fixed...a person cannot be replaced! Thank you Mr. Arel and everyone at Evergreen Subaru!Sincerely,Darlene Robertson

Ch
Review №34

I went into evergreen to look at a vehicle they put on Facebook. When I got there Berry took me over to their other lot to see it. It wasn’t what they described and the rocker panels were falling off, my daughter notice another car next to her she liked better. Yes it was whole sale and they check it out before hand to see what it needs and they give you the sheet with what needs to be done. We decided to go with the car she liked and when we went back the next day for it we waited 30 mins for someone to even help us, no one was there for customers. Finally when we got in they were having problems with the card machine. My bank was showing it went through and they said it didn’t and it showed 4 attempts they tried pending. The guy said the next day they would watch to see if it falls off or not. I was called 4x in an hour from Berry that they gave me the wrong paperwork for the car and I had to go back for the 3 day in a row for the new paperwork. Mean while berry is down right rude and thinks he knows all, his eye rolling to you is awful. When I arrived at the dealership for the right paperwork I asked for a manager because I took this car to Charlie’s Toyota for them to look at to find a lot more wrong with it then what they had wrote down on paperwork. The manager came over (wish I knew his name, was short with tattoos on his arms) with a very cocky attitude told me he wants payment now for the last 300 that didn’t go through, but still showed pending in my account. The manager decided to tell me I was to give the car back or hand over the money, I told him I don’t think so you have most of the money and the finance guy told me to wait till it drops off or doesn’t. The manager told me he would just charge my card without my promise and get their money. I asked for his boss, his boss came over and was very nice, apologizing for what happened and told me not to worry about the money and changed the paperwork. He had the older finance guy write it all up he was also lovely to work with . If it wasn’t for the last 2 guys I worked with I would have lost it. Now for what they said was wrong with the car was more then what they said. They said it needed a marker, rear tires and rear brakes. Well on top of that the car need a whole new exhaust and 4 new tires. The windshield isn’t even in place and had to also be reset and sealed, I took a video how bad it was and that would be why there was mold all on the car as rain was going right into the car. It has been a nightmare with them and that they obviously don’t look over there cars well and I have their paperwork along with Toyota Charlie’s paperwork. All I can say is thank you to the last 2 guys I worked with, but for the rest of it and the lies I would never go back.

Ka
Review №35

Review from 2020: I could not have had a better experience. This dealership truly supports the idea of family instead of the stereotype of car salesman. From our online inquiry, to our test drive, the hands on approach even through the financing process was flawless. I felt like the decisions I had to make were supported by the staff at Evergreen and am truly happy with all of my final choices. I hope to be a family member of Evergreen Subaru for years to come!Review from 2021: I continue to be a family member of Evergreen Subaru and remain impressed, I do not plan to shop anywhere else. I worked with Sally this time initially and she is truly an amazing human being. She made the process so easy. I also really enjoyed working with Ali when we picked up the vehicle, she didnt even complete our sale but treated us like we were her valued customers. Finally Chris and Craig are truly amazing managers. While I didnt get to speak with Chris, he helped put together the deal and find the car of our dreams. Craig is so personable and easy to work with. If anyone has any questions please reach out because I hands down in my life have never worked with a better dealership. I was already joking with them as we drove off that I would see the sales dept in 5 years when we come back for a new one :) but I will be seeing service regularly before then because even the service department is truly one of a kind.

My
Review №36

I had a wonderful experience at Evergreen Subaru where I recently purchased a 2020 Outback Premium with the help of Angie Lafayette and others. Everyone was interested in my best deal and comfort. Anyone considering a Subaru purchase should start at Evergreen Subaru. It will save you a lot of extra shopping around.

An
Review №37

We just purchased a new car at Evergreen and they were all fantastic to deal with first Sallie with preliminary questions and then Ally in Sales and Craig in Finance. Best car buy experience ever!! Highly recommend them!

Sa
Review №38

Have to retract my original 5 star review. Purchased a 2017 Subaru from them a year ago now and have only put on 9000 miles since… along with $6000+ in repairs alone. Ive attempted to reach out in the past but unfortunately they were no help. If you’re buying a used car from them you might wanna see a mechanic first to check it over. This past year has been a nightmare for me and I’m hoping my story will save someone a little trouble.

Go
Review №39

I brought my 2011 Forester to Evergreen in Auburn in 3 times prior to the warranty expiring at 50,000 miles. They said nothing was wrong with it. After the warranty expired, they did a patch on the transmission which did not fix it. I put a quart of oil in every week starting when the car was only a couple years old. Thirdly, I asked to have the exhaust checked multiple times while under warranty because of the strong exhaust smell that got worse in the city. They said there was no problem with the exhaust, no leaks. My s-i-l brought it to an exhaust shop only weeks after the third check. There were 2 leaks. I also had to replace the headlights repeatedly while it was still under warranty, but as soon as the warranty expired and I didnt have to bring it in for warranty work, they have not had to be replaced. I also had to buy a battery when the car was only a few years old, the dealer said it was fine, or holding charge, I got tired of having to boost it. I missed having a recall done timely because I had zero trust in Evergreen at this point, didnt know that they were finally admitting that they sold years of cars with bad engines. The repair was in the thousands. The relative I sold the car to attempted to get an appointment to get the work done but Evergreen said No and she went to another Maine Subaru dealer who initially told her that they would do the work under recall but they wanted the VIn. They recanted a few days after getting the VIN. I sold the car for $3500 less than book value to a relative and now it is dead at 182,000 miles and its only 7 years old. Even when I think back to buying the car, it was a demeaning experience. The salesman slapped the contract down and demanded I sign it. I thought I had done my homework and test drove other similar vehicles but the treatment I got should have made me walk out the door because it clearly continued in the service area. This is a second review and includes more of the history of the car and I can be more candid on how I was treated, so embarrassing that I allowed the demeaning treatment but others should know ahead of time to better manage if they truly want a Subaru.

Ro
Review №40

Awesome place with awesome people if you need a car

Be
Review №41

Evergreen Subuara is a great place. I was in desperate need of a car and found a new car here. The salesperson, Ryan Pablo, was very nice, answered all our questions, and told us all about the new upgrades with the newer Subaru models.He was patient with us in our test drive, and had the car checked when we felt something off with it. He was honest about the issues that were found and got them fixed before we took the car home, also he got a spare key made for us.The car I bought is awesome and I feel safer in it than I did in my previous car.

So
Review №42

Very nice. Salesmen very helpful

ga
Review №43

There is rarely a car dealership or sales man that I enjoy dealing with but Barry and the rest of the staff a Evergreen couldnt have been easier to deal with.

Ma
Review №44

Car shopping is VERY stressful - its an important decision and a huge investment (in a depreciating asset)! I was pleased with the overall tone and professionalism of the staff - in particular, Trina Mercer, my salesperson, and the positive tag team effort assist from Kevin Crowley! Trina was helpful, friendly, and customer-centric. Kevin did a great job helping me through the process on Trinas day off. Imagine that - two great experiences! I really like my Crosstrek - and I think I found a dealership to match.

Ly
Review №45

The best experience I’ve had buying a car. I shopped around and did my homework and Ally Newcomb found me exactly what I wanted. Everyone in the facility was friendly and helpful. My dog was welcomed. I love my new Subaru Forester and I highly recommend Evergreen! It’s worth traveling 30 miles for the service too!

Br
Review №46

Recently bought a car from Evergreen working through Barrett. What an easy and effortless experience. The staff is all very friendly and knowledgeable and the service department is always willing to help when you have a concern. 10/10 would recommend getting your Subaru here.

Sc
Review №47

We want there to get some ideas for a new Subaru. They went completely out of their way too make us feel at home and comfortably. Highly recommended

ca
Review №48

Was the easiest car buying experience I have ever had, thanks you so much Sallie, Craig, Ashley and Preston!!! 100% recommend

Ar
Review №49

Amazing cars, and even better service this place is the Subaru one stop shop you want with buying a new high end car!!!

Da
Review №50

I had to have a recall fixed, a backup light issue. Service was great, nice waiting room with free snacks and coffee. They have a small library but I appreciated the free wifi and comfortable lounge chairs most. I purchased my Forester here years ago and love it!

Re
Review №51

I couldnt have felt more comfortable with the buying process at Evergreen. Both Barry and Preston helped us get to a number we felt comfortable with, they were wonderful to work with! It never felt like I was working with a salesman. I even had my six year old and wild three year old with me. Everyone in the building understood our young family and made us feel welcomed. Thank you!

CJ
Review №52

These guys are amazing. From test driving my Crosstrek to purchase to all my service needs theyve been up front, dependable and friendly. Highly recommended 👍

Te
Review №53

Beware the Don! He asked if he could see if he could find us a better interest rate. He came back with two different lengths of loans and monthly payments. He pointed at one and said this is the same rate as your bank. He pointed at the other and said this one is a little higher but it gets you down closer to the monthly payments you want. I had to go back in and ask directly for the details of the loan offers. He came back with just the length and monthly payments again. I asked for the interest rates he was offering and asked for the information to be sent to my CU after glaring at me he went and got the interest rates... The first was .55% higher and the second was 3.69% higher. I feel that I he lied about the rates and then tried to conceal it by not bringing the information when I asked for it. On top of all that it took them four days to even get the car ready... It had dents and dings all over and pine sap baked onto the hood and roof. Not to mention the loud screeching engine that had gone through and been given the stamp of approval by their service department that same day. When the sales person found out that they didnt have the title (after 4 days of knowing that someone wanted to buy it) he let slip that the car had been sitting in their back lot for months! In my opinion this establishment is not trustworthy in any sense of the word.

Ka
Review №54

Barry and the team have helped me twice now. I am very grateful to them and I love the Subaru Forester.

St
Review №55

My husband and I went to Evergreen Subaru yesterday to trade in and purchase 2 cars. We worked with Barry and Ally on the sales floor and the business manager Don. We had such a great experience with all 3. All were extremely personable and were able to get us into the cars we wanted at our budget. Unlike other dealerships they were extremely focused on us as customers, were not pushy, and made the process as enjoyable as it could be. Definitely worth the 1.5 hour drive for us!

Ch
Review №56

Thank you so much Evergreen! Tyler found us exactly what we were looking for and he and Don got us approved and pulling off the lot all smiles in no time. What a great experience, can’t thank you guys enough!

Do
Review №57

EDITED FROM ONE TO FIVE STAR!Gave the place a chance. Was NOT disappointed. Lots of recalls came out forcing them to schedule a couple weeks out. Totally understandable. Joel the manager helped us out every step of the way. Gave me updates on my vehicle, and went above and beyond to make sure I was 100% taken care of. I got 4 new tires, and some other small repairs, and the vehicle was done in one working day. Very happy with the outcome! Big thanks to the service guys, and thank you to the Technician who took care of my baby. My WRX is road Worthy again.

Jo
Review №58

Im always last minute on my maintenance and short on time but they always manage to squeeze me in and get the work done. The service dept. is always polite and very helpful. Buying my car from them was quick and pressure free also. Great group of people.

Mi
Review №59

I am a first gen Subaru driver and I love it. I only get it serviced at Evergreen and it is a great experience. Friendly, Kind and Professional. The waiting area is epic. Comfortable leather chairs, popcorn machine and snacks. Water and Juice mini fridge. Their Express Lane for things like Oil Changes and Rotations is on point. No appointment needed... you will be out in 30 or under

Jo
Review №60

My wife and I recently purchased a vehicle from Evergreen Subaru and could not be any happier. Dealing with Evergreen Subaru was night and day compared to other dealers we attempted to do business with.We had 1 point of contact throughout the process, and werent handed off to multiple people like at other dealerships. Evergreen went out of their way to help us find a vehicle in our budget, give us fair value for our trade in, a reasonable price on the car we were buying, and helped us to get a great loan rate and an excellent deal on an extended warranty. What more can you ask for.Kevin, our salesperson, and Don, the finance manager, were refreshingly responsive to our needs, very friendly, and made sure all of our questions were answered quickly, and that our needs were met.If you are looking for an honest, straightforward, friendly and fair dealer, go to Evergreen Subaru.

Lo
Review №61

After a very bad experience at Charlies Auto Mall, we drove down to Evergreen expecting the worse. Since it was late Saturday we got there just after it closed. As we looked at the cars, the finance and business manager Josh was walking across to the parking lot heading to his car to go home. He stopped and asked us if we needed any help. After telling him what we wanted, he gave us all the info he could and set up a meeting with our salesman Barry. After Barry had contacted my wife, we came back. The Outback Barry had set up for my wife to test was beautiful and she fell in love with it. After looking at the various vehicles, I found I really liked the Legacy sedans. Barry found he could get us a brand new one under our budget and found 2 to test drive. Loved the car, but wanted one or two more options. Barry said hed be right back and pulled around a Legacy fresh off the truck, dust and all and we took it for a test drive, I decided on it and from there we went to talk to Josh. Josh walked us through all our options, they found us a little money off for buying two cars from them and we left very happy with our new cars. At no time was there any type of pressure or push to buy anything they have. We love our cars and would recommend them highly for anyone buying a new or used car.

Mi
Review №62

I wish Id bought my subie here!Their service department is awesome, and Im willing to drive the 50 miles to work with them.Great people, great service, and my next car will be purchased here.

Mi
Review №63

Our Sales Consultant Angie was helpful, friendly, and actually enjoyable to shop for a vehicle. She is a huge asset to Evergreen

Ke
Review №64

I have previously purchased a new carreceived it like they had withew car. Preston was also very rude to us when picking the car up and Ashley was not their like she said she would be and the car hadnt been detailed like she said on Friday and this ased a new car from evergreen and was purchasing a certified used car 1 year old and only 7000 miles on it. They did not honor their web site price nor did they do what they said. The car was not ready when they were the ones who called and said to come down and pick it up nor did they go over the car when I picked it up

Ra
Review №65

My wife had a service appointment , it was 94° outside and thats where the waiting room was they gave us the key to a 2020 Subaru Forrester so we could sit in the air condition car while we waited for her car. They are the best

La
Review №66

We have bought 3 cars from Evergreen over the past 10 years - a mix of new and used. We cannot be more pleased with both our cars and the amazing customer service we have received. It is this amazing commitment to your customers that will bring us back for car #4!!! Thank you so much!!

so
Review №67

They take great care of my car, and have a great loaner program.

Ki
Review №68

Took my forester in for service, received a price quote. Brought car back in to have service completed and they did not honor the quote. Actually doubled the quote price.

De
Review №69

Great buying experience. The sales rep Craig was excellent and listened to what we were looking for. The financial expert Marc was pleasant and made all the paperwork easy to follow and understand. I would (and have) heartily recommend this dealership to friends and relatives.

Sc
Review №70

Great service and fast. I would definitely buy another Subaru from them.

Li
Review №71

My experience with the service department has always been first rate. Joel and Candice are wonderful to deal with, and make things as easy as possible! Ashley, in sales, was great when I bought my Crosstrek, and I love my car!

El
Review №72

We had a great experience at Evergreen Subaru. Barry was helpful and informative showing us options and teaching us about the cars, and we felt supported in all our decision-making. We really appreciated not feeling pushed to consider things not in our planned budget. Great staff, great place. Love that you can start your financing paperwork online ahead of time. And thanks for the kids play area!

TR
Review №73

They have a couple of WRX STIs on sale. The AWD performance of these cars amazing, very forgiving, went into the corners braking a little late, the cars response no problem, select too tall a gear, the car said, no sweat.Torque is available. 😈😁😇

Vi
Review №74

Subaru is the best car out there and evergreen has the best deals in town

Ma
Review №75

Bought a used car from Evergreen Subaru earlier this month and they were very helpful. Exactly the vehicle I was looking for at a great price. Everyone I dealt with was super helpful. THANK YOU Evergreen Subaru.

ji
Review №76

Its the first time in my life I was offered a free loaner while I waited. I drove into the service bay with a tire that was deflating. Mr. Crowell informed me the work would probably take 2 hours and he offered me a ride or a loaner. They fixed my tire for free and the wheel bearings were under warranty so I paid nothing. Thats the kind of service I like. Thank You Evergreen.

Sa
Review №77

We just purchased a new vehicle from Kevin Crowell at Evergreen Subaru. We had an outstandingexperience, from start to finish working with Kevin. His professionalism, attention to detail, and willingness to go above and beyond made our experience at Evergreen Subaru the best!

Ch
Review №78

Ally Newcomb did an exceptional job when i purchased a car from Evergreen. She went over the whole car and explained the features. She made the buying process very easy i would definitely buy a car from Evergreen again and Ally is a great asset to Evergreen Subaru.

Al
Review №79

Ive only ever bought my cars private sale, and when my 09 Outback wasnt going to last, I was nervous about having to go through a dealership. Barry was very respectful about my budget and what I was looking for. 2 hours after walking in, I was driving home in my new to me car!

Ka
Review №80

Working with Angie in Sales at Evergreen was by far the best car buying experience ever. There was no pressure at all and everyone was so nice. I walked in knowing exactly what car I wanted and left with it. She jumped through hoops and worked miracles. I highly recommended Evergreen Subaru!!! Thanks for making our drive to Oklahoma an awesome one.

An
Review №81

Got a great deal. The service center has been a dream to work with. It has made me a loyal customer.

Am
Review №82

We are always so pleased with the service here. We bought our first Subaru (used) this past summer and the process was smooth and easy. Since then, weve been especially pleased with the service provided here. Theyre so kind and thorough and communicative.

Tr
Review №83

This is our first Subaru after close to 40 years with European cars. It was an exceptionally positive experience from the moment we walked in the door to delivery of our new Outback just two days later! Adrian was attentive to our needs and very easy to communicate with. He was able to answer our questions and guide us through the process smoothly. He was just great! We would highly recommend him!Everyone we came in contact with at Evergreen Subaru was just so positive and friendly! The customer experience was clearly their priority. This was, without question, the easiest car purchase we have ever made!

Pa
Review №84

I have been working with Erica Scott in sales for the purchase of a used 2016 outback, and she has been excellent! I would recommend her to all my family and friends! Fair price, and prompt service. Looking forward to more future business with Evergreen Subaru!

Ju
Review №85

I recently purchased a vehicle. They are an excellent company. Polite, precise definitely this place.

tr
Review №86

I highly reccomend Barry at evergreen subaru. He has excellent customer service he also made us feel welcomed! Very nice guy and professional!!!!!

Be
Review №87

After really bad experiences with 2 Subaru dealerships, we took our leased unit to Evergreen Subaru. They could not have been more helpful in making it an easy transition. We made the final two payments at the dealership and turned in the car. If we had not already made a contract for another brand of SUV, we would have bought a Subaru from Evergreen. We had our 3 Labradors in the other car. They wanted us to bring them into the showroom. What a different experience from Bath Subaru and Charlies Subaru.

Tr
Review №88

It was great. Friendly atmosphere. No preasure and where willing to help the customer be put into the right car.

Ge
Review №89

You will get treated like no other place in the car business The people Who take care of you makes all the difference I should know I work there give them a try you wont be disappointed

An
Review №90

First purchase from Evergreen of my second Subaru; Good deal, great customer service and smooth process from beginning to end. Thanks, Barry, for the respectful customer service, clear explanations and thorough demonstration of all features. Programming several Sirius stations based on our conversation about music was a really nice touch. Bravo!

Je
Review №91

Staff is always super friendly and helpful! I take my Subaru here for its maintenance

Pe
Review №92

We recently moved from FL to ME so Evergreen is now our preferred Subaru dealer. Their Service team members are awesome! During our last oil change/tire rotation, their Express Service rep ensured that a recent recall on our fuel gauge was also completed, even though we didnt have an appointment. That personal touch was much appreciated and saved us another return trip.

ti
Review №93

I wanna pay special thanks to Angie my sales lady and the great care from the team at Evergreen Subaru dealership you are beyond a 5 star Thanks so much Tim Seavey.

Te
Review №94

Love their fast friendly oil change service. Also they are totally reliable for doing major work on anything SUBARU!

Fr
Review №95

Very helpful sales staff. Offered used cars in excellent condition. Listened and presented only what I asked for. Would definitely recommend the dealership.

Ra
Review №96

No pressure deal. Explored several different options from buying vs leasing, buying a certified used or new vehicle with no pressure and with patience explainiesng these options. Overall a good experience. Salesman Ray Lewis was very knowledgeable about the different vehicles that were interested in and was very helpful.

Ja
Review №97

Called and asked for the sales manager and got passed to 4 different people before getting him. Initially he was not willing to negotiate on the price at all but was suddenly able to come down a little when we told him we were going to walk. He told us the car had been sitting on the lot for a long time and theyd lose money by knocking $500 off the price. He talked a lot about how they need to make a profit which is not the customers problem. I just got the vibe that he was dishonest and trying to guilt trip us. The sales person we dealt with was fine but took us on a 45 minute test drive around the lake. Due to the manager and high prices I did not enjoy shopping there.

Za
Review №98

When i bought Subaru the service was to begin with exceptional and they worked with me every step of the way, even after i purchased the car they went the extra mile to ensure my satisfaction. I recommend Evergreen to every person looking for a reliable new or used car without hesitation

Mo
Review №99

Subarus are great cars. Comfortable,quick, efficient,and fun to drive. This dealership is everything a dealership should be,and its dog approved. Be sure to ask about the new improved CHEWBARU OUTBARK.

We
Review №100

Sales guy Ryan was nice but the finance guy was a freak show!! Actually tried to sell me a car for full asking price!! Very high prices and rude finance guy who thinks he doesnt have to negotiate price 🤣🤣. Stay away from this dealership!! Could have made a sale today but his ego got the best of him 🤣🤣

Information
100 Photos
100 Comments
4.4 Rating
  • Address:774 Center St, Auburn, ME 04210, United States
  • Site:https://www.evergreensubaru.com/?utm_source=GMB&utm_medium=organic
  • Phone:+1 207-786-8500
Categories
  • Auto broker
  • Subaru dealer
  • Auto market
  • Car dealer
  • Car rental agency
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:Closed
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–6PM
Offerings
  • Oil change:Yes
Similar organizations