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Vision Source Insight Eyecare
5380 Roswell Rd NE, Atlanta, GA 30342, United States
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Vision Source Insight Eyecare
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Review №1

Everyone here is AWESOME!I made it to 37 without needing glasses but the crew here has been super helpful with getting me setup with new glasses and then getting my prescription tweaked a bit.Both doctors are very helpful and thorough about explaining what is going on.I would definitely recommend them to everyone.

Ch
Review №2

Dr. Sweeney is a miracle worker! He was able to find contacts that I can not only see with but are also comfortable when no other doc could. Great service and practice. Highly recommend!

Ji
Review №3

Vision Source offered me a wonderful experience when taking care of my eyes :). My appointment was very punctual with no wait time at all. I was impressed by the many tests and services offered as they have a lot of new technology. It was really cool! After getting my new prescription Ashley was able to explain what my options were as far as contacts or glasses and my insurance benefits. She was very patient and ended up helping me pick out a great new frame which was ready for pick up only a few days later. I ended up having my mother make an appointment and would def refer anyone who asks about visiting the eye doctor.

Wi
Review №4

The exam is more thorough than you’ll find most places. They make sure your eyes are healthy - not just check your vision. They have an awesome selection of glasses and sunglasses. Always getting in new styles, from budget-friendly to Tom Ford and Gucci. Jeremy (in glasses fitting) has an awesome eye for what looks good on your face. The entire staff is friendly and helpful. Highly recommend!

Jo
Review №5

I have used Vision Source Insight to purchase four pairs of frames and lens. They have been excellent to work with, from start to finish. Jeremy and Ashley have been so helpful. Everyone I have dealt with at the store has always been kind and professional. I highly recommend it!

Ad
Review №6

I normally have a difficult time making decisions when at the Eye Doctor but this time was the exception. This was my first time scheduling with Vision Source and I could not be happier. I feel like my prescription finally fit my vision needs and my frames are perfect for me. I am normally terrible with picking frames that fall in my insurance price point but I was paired with Ashley Parker and she made my visit one to remember. She was so pleasant, welcoming and patient. She helped me pick out frames that fit my style and budget in minutes. She is so talented! Vision Source is officially my new eye doctor! Thank you Ashley!

Hu
Review №7

Great friendly doctor and staff. Love my new contacts and can’t wait to get my new glasses. I have always used Family Eye Care and wouldn’t go anywhere else for my eye care.

Ra
Review №8

I totally trust the staff at Vision Source. From the physicians to the frame specialist they make me feel comfortable and the results have me traveling miles for service. I have had great results.

An
Review №9

I’ve been a patient of Vision Source (David and Rachel Sweeney) for 13 years. They are terrific in all respects. Not only are they able to quickly guide me to the best vision solutions, they do an outstanding job looking after my eye health and explain all of the complex details to satisfy my curiosity. I won’t go anywhere else!

Ja
Review №10

Ive been coming here for a couple of years now. My eyes have never been better, the doctors and staff are excellent, and Ive really enjoyed the perscription contact lenses they got me for some cosplay costumes Ive done. As long as I live in the Atlanta area, Dr. Sweeney and the family will be my go-to eye care specialists.

Ke
Review №11

I had a wonderful experience at Vision Source Insight. The sales team was amazing. I purchased two pair of glasses with Ashley. She listened to my needs and we found the perfect pair twice! I will definitely be back soon!!!

Su
Review №12

We love everyone at Vision Source! Dr Sweeney and his staff are fantastic. We always have our full eye exams done here and then are able to shop the best in new frames. Thank you, Vision Source!

Bi
Review №13

I have been extremely impressed with Dr. Sweeney and the kind staff at Vision Source. Dr. Sweeney prescribed something lenses that I wear at night and I am able to read without wearing glasses or contacts during the day. This is much better than carrying my glasses everywhere. I’m very pleased with this approach to vision correction.

Am
Review №14

Ive been coming here for almost 10 years and have always gotten excellent service. For my exam, I usually see Dr. David Sweeney. He is very friendly and extremely thorough with his exam and recommendations. Ive worked with Ashley on the optical side for the last two years, and she has been an excellent source of recommendations for new eyewear. While I thought I knew what I wanted (Silhouettes have been my goto for YEARS), she was able to recommend some new, more trendy cat-eye frames that I had never considered, and I have not stopped getting complements! The fully practice is highly recommended!

E
Review №15

Immediately as I arrived to Vision Source I was greeted by an employee by the name of Ashley who provided me with extraordinary customer service. Ashley was very knowledgable and well versed in the products that she was offering to me ---which resulted in me purchasing 2 pairs of glasses!!!! Great experience and will definitely be returning in the future.

su
Review №16

I have kerataconus and have to wear scleral lenses. Dr. Sweeney has done such a wonderful job making sure the fit properly! Also got glasses made there for reading and computer that work great with my lenses! Wonderful doctor and staff!

My
Review №17

I’ve been going here since I was in the 8th grade they have helped me so much and are like family. I highly recommend this place because they have the best glasses. If you come here you’ll always leave happy.

Am
Review №18

Dr. Sweeney and his staff were very nice and patient. They helped me get the perfect fit for my lenses. I would recommend Vision Source to anyone looking to find help for their eye problems.

Ni
Review №19

This is a great place all around. The doctors are super knowledgeable and caring with the latest technology for wearing contacts while you sleep to provide perfect vision during the day.

Kr
Review №20

I scheduled an annual exam approx one month in advance. In between the time of scheduling my appt and the actual appt itself, I was emailed acknowledgments of a required new technology they now use that would require additional money from me. Considering that glaucoma and all these others ailments have been long determined before this “new technology” I called to inquire & get clarity about this being optional or an actual requirement. The staff person did say that it was optional (although the message says required) and when I asked for further in formation on what the appointment would detail without that service, she showed complete rudeness and unprofessionalism thru tone and an unwillingness to assist. She hurriedly pacified my inquiry with a statement that someone would get back to me with details. One week passes by and no returned call. But they did manage to call to confirm the appointment the day of. (Interesting.) When I told the staff person that I could not confirm the appointment because I didn’t have the information I needed which I had been waiting on for a week, she showed zero interest in getting the simpleInformation requested or even inquiring what it was. Shows how interested they are in attaining business and safe to say the customer service isn’t all that it’s cracked up to be.I would recommend exploring other options in the area. In addition - the waits are ridiculous and customer service can be very poor. Remember, it’s a pleasure for ANYONE to have your business because there are always competitors and options nearby.

Am
Review №21

Dr. Sweeney is always so friendly and knowledgeable about latest eye products!

ho
Review №22

My 13 years old daughter are very pleased with the CRT lenses service. We strongly recommend Vision Source Optometrist Dr. David Sweeney and his team.

La
Review №23

This is the most professional and time efficient business. With the best staff and doctor in the state of Georgia

Ti
Review №24

I have been getting eyecare since I was 16 years old. I am currently 58. During all of those years I can say without hesitation that I had never received the kindness, generosity, and professionalism that I have at Vision Source Insight Eyecare. Dr. Sweeney is on top of the game when it comes to showing a genuine concern for his patients. I have moved but I still travel 250 miles to keep appointments with Dr. Sweeney. You will not be disappointed selecting Dr. Sweeney as you eyecare provider. Thanks to him and all of his staff!!!

Va
Review №25

I have been with the Sweeney’s for a long time since they were working in Lenox mall. They are great caring doctors! If you have young children they are kid-friendly! My daughter has been with them since the age of 3 and now she is 18. They have helped us with understanding whats going on with her eyes. I will recommend them for eye exam, contacts and if you are having problems go see the Sweeny’s!! Make an appointment you will not be sorry!! In the glasses area Jeremy is the best for your eyewear needs!! You cannot go wrong with them!! I trust them with my eyes and my familys eyes as well!!

Ge
Review №26

Always friendly and professional. Patient for over 10 years.

Ut
Review №27

I do not have enough words how helpful doctors and staff are at this eyecare. My journey started with Dr. Kristi Walts. She took my eye exam and explained basics of contact lenses. Later, I decided to get new contact lenses, which I never worn before in my whole life for 15 years. I have worn eyeglasses since 3rd grade. Dr. David Sweeney helped me a lot wearing my first contact lenses. Basically, he knows how to shape the lenses and good fit for a patient. He basically has PHD and, I am sure he is the best doctor in Georgia. The entire crew and Dr. Sweeney himself spent more than an hour to help me put them on. This isn’t only once, but they helped me three times. They are so nice and patience. I have never seen anyone this patience and so understanding. Thank you Dr. Sweeney and his crew to give me hope to put on contact lenses. It would not be possible without you guys. :) :)

LI
Review №28

Dr. David and Dr. Rachael and their entire team are nothing short of the most knowledgeable, caring, and professional eye doctors I’ve ever had the pleasure of working with. My entire family, including my parents who live out of town, have been nothing but 100% pleased with both the service we receive and the products we’ve purchased. I’ve never seen the kind of technology that they use in any other doctors office and I know that they pride themselves on having the latest technology available to keep their patients health ( and of course vision) the best it can be.

Tr
Review №29

Dr. Sweeney and his staff are amazing professionals. I called this morning with an eye emergency. They scheduled me right away. With little wait time, I was in and out with wonderful service. Thank you for making my first experience successful. It definitely will not be my last. Kudos!!

Ja
Review №30

Dr. Sweeney and his team have provided me with excellent eye care for over 12 years. I always appreciate how he spends time to explain what he observes and takes genuine interest in me and the health of my eyes. His investment in the latest technology is a testament to his interest in providing the best care to his clients.Thanks for the great care you provide,Jason

Ke
Review №31

In town for a family reunion and needed some help with a contact issue. They were so kind, knowledgeable, and accommodating, even though I’m not a patient. Imagine how wonderful they must be to their patients!

Gi
Review №32

This is a great business.From the moment I called, I was treated with professionalism and kindness. I purchased glasses from them a year and a half ago - which my puppy decided to eat about six months ago, I was dealing with blindness - then decided I couldnt handle it any more. I called and was seen within the hour - withing two, I had new glasses (bifocals - yep) ordered. Cant wait to get my glasses (and keep them away from the dogs)! My whole family comes to Vision Source, we love them. This is truly a family business and you can tell the employees are treated well and enjoy their jobs. This is the kind of business that you want to support. If you make an appointment, they will exceed all expectations.

Fe
Review №33

I am very (some would say extremely) nearsighted and have always dreaded going to the eye doctor. I have been going to Vision Source for the last couple of years and the experience has been the best. Everyone is so professional and courteous. They really make me feel at ease and their equipment seems to be state of the art. I would recommend them to any one.

Me
Review №34

They are really nice people from the receptionist to the Dr, and the Dr was very good, and professional. However the one and only thing that left a sour taste in my mouth was that even after I confirmed the cost of contact lens prescription multiple times, I was still hit with a charge for them checking the prescription on my glasses (without any warning), claiming after that it was necessary in order to get contact lenses. What if I didnt have glasses or I didnt consent to them checking my glasses?! I wouldnt have been able to update my contact lens prescription?

dd
Review №35

I have been seeing Dr. David Sweeney for many years. I have sensitive eyes and contact lenses have always been a problem for me. Dr. Sweeney suggested that I try CRT lenses which are worn at night instead of the daytime. My vision is corrected while I sleep. Much of my discomfort with traditional lenses came from blinking and particles of dust in the air. Neither of these are a problem since these lenses are worn while sleeping. I have worn CRT lenses for many years now and I am just as excited about them as the day I first tried them. Im surprised that more people dont know about them. They are perfect for athletes, firemen, and others.

Ro
Review №36

My first visit was awesome I was in the office to pick my new glasses on lunch break they made sure to make sure my glasses fitted even though I was rushingI have been wearing eyewear for over 12 years first time my exam was infomative... I made it to work with time to spare

Sh
Review №37

I was disappointed with my visit here. I had an appointment at 415 and had even arrived early to fill out the routine paperwork. Despite this I still wasn’t seen until 430/445. Once then I was taken to do all my exams from the assistant. I will say that the office does have a wide variety of updated technology that can make routine eye experience more comfortable. After this I was taken into the doctor’s office to wait. It was another 15-20 minutes before Sweeney came in. Despite only coming in order to replace pair of glasses in which I had lost, I felt that the office kept trying to tell me about lenses and the new technology that they have. I am nearsighted and while glasses help me function better, I am not reliant upon them. Therefore, I don’t care for contact lenses. Once my exams were done I was let back into the main room so that I can choose my glasses. However, I ended up waiting another 20/30 minutes without any form of assistance until I asked to look around and how much longer until I’m helped. The office rep offer for me to come back another, but I felt that I had already waited this long, I did not want to have to come back again. When I finally was help I chose from an assortment of glasses. I let it be known again that I just want a simple pair of glasses in order to function when needed. After choosing a pair of glasses that I liked and was supposed to be affordable I sat down with the associate to discuss payment. Despite having insurance they quoted me that the one pair of glasses would be $207. I asked if there had more affordable glasses given him my situation. All they could offer me were kids frames. I asked them how much it would be to bring in frames myself as you can find frames at any retailer. They quoted that the standard prescription lenses would be $65. At the point I’m upset. I came in for a 415 appointment and did not leave until 630 without what I can’t for. I decided to look into other eye care places to get a second opinion. This led me to Americas eye best. I visit there shortly after and found out that the prior office had either misread my insurance or overpriced me. My insurance offers up to $155 for frames with 20% off. Therefore the $207 they quoted me should have only cost me out of pocket around 30/40 dollars. And a prescription would only be $25 with a standard lens. I decided to go with Americas eye best and use the prescription that was given to me and was able to get TWO pair of glasses for $75. While the office was definitely friendly I wouldnt recommend it for a simple visits for glasses.Update: got a call from the office manager who called and explain the associate did read my insurance wrong and apologized for the mistake. I really appreciated it!

An
Review №38

Long time patient. always been satisfied with service. being a keratoconus patient , Dr Sweeney has taken good care of my eyes taking his time and making room for me in a short notice at times. Staff is friendly and professional

Ji
Review №39

They were very tech savvy and had a great new way to see in the eye without dilation and the air! Dr. David Sweeney was extremely comprehensive and thorough in his examination and helped explain things that I hadnt known before. The best part was they accepted my VSP benefits which saved me hundreds of dollars.

Lo
Review №40

I had vision problems for more than a year that my former opthamologist-optician team of about 20 years could not resolve.Dr. Sweeney resolved it!It is nice to be able to see again!Thank you Dr. Sweeney and your ver capable team.You are a God-send!

Bi
Review №41

As always the staff is knowledgeable and concerned about your eye health care and your vision. They have a great choice of frames to satisfy anyone. you will have a great experience.

Gl
Review №42

I found Dr. Sweeney online after searching for a good eye doctor in my new town. After coming here I was really happy that I chose this office, theyre all so kind and professional. It has been a great experience!

B
Review №43

Dr. Sweeney charged me almost $800.00 for a pair of reading glasses that I can not use. I went into the office for them to fix the situation and they did not remedy the problem. I also wanted to order color contacts through 1-800-contacts and Dr. Sweeney would not let me order in bulk, the contacts were zero power. I feel the office prefers you to order directly from them. I have been wearing color contacts for 25 years and only wear reading glasses when I work on my computer for long periods of time. This office is a complete sham and only wants your money. They do not care about individuals health care, instead put high priority on how much they can scam off people. Do not go to them if you truly need glasses or if you want to pay a fair price for your glasses or contacts. They do not take insurance either. If I could give this office one name it would be PONZI scheme. My daughter had the same problem so we were left with no choice but to file a claim with the medical board.

Ia
Review №44

I really like that Vision Source InSight Eyecare has their optical shop in the same facility as their office. When I was finished with my exam I looked for new frames there. I found the staff to be very helpful and friendly, and they didnt pressure me to buy what they wanted me to buy.

Je
Review №45

Had a bit of a tough time parking, but I guess thats just because business is going well! The service was great as usual and I was greeted right when I entered the office. The doctors do the best with the somewhat small space they have and always take care of me. See you next time.

Ly
Review №46

Dr. Rachel is so warm and personable, it makes the eye doctor fun! Jeremy is great and always gets me hooked up with the perfect glasses. I am very appreciative of their flexibility too.

Je
Review №47

Excellent Doctor! Before coming to Dr. David Sweeney, I did not know what clear vision really was. I assumed that the vision I had with the products I received before coming to him was as good as it gets. My vision is extremely bad- astigmatism and one eye is near-sighted, one eye is far-sighted. After one eye exam, I have been hooked ever since. I trust no other Doctor with my eyesight because I know that no one will care as much as Dr. Sweeney does with my eyes. Ive been coming to his practice with my Husband for over 6 years now, and will continue to remain a loyal client for many years to come. If your looking for a Doctor who will truly take care of all of your vision needs, go see Dr. Sweeney at Insight.

Na
Review №48

This is a doctor and his team along with Heather are outstanding. They take very good care of me.

Sh
Review №49

The staff here at Dr. Sweeneys office is very competent and will without a doubt go out of their way to help their patients. I am always in and out and I really appreciate their follow through to make sure I get all of my special orders.

Fi
Review №50

I initially had a terrible experience here. After posting a review the owner (Dr. Sweeny) reached out to me and fixed the issue. Not only did he fix the issue he exhibited genuine concern about my experience. He explained to me what happened on their end regarding my experience and apologized for allowing me to fall between the customer service cracks. In spite of my initial experience here I would absolutely do business with vision source / insight care in the future. We all make mistakes but owning up to them makes a world of difference.Thank you Dr. SweenySatisfied Customer

jo
Review №51

20/20 excellent!!!

La
Review №52

This place is great. Dr. Sweeney really applies what hes learned and will always inform you of whats going on and answer all the million questions I have. Love the rest of the staff too.

Su
Review №53

I’ve been coming here for fifteen years and I love this office. Staff is very caring and friendly

De
Review №54

Doctor Sweeney and his staff are amazing. The staff takes the time to explain the options available and pricing depending on the individuals insurance plan. Doctor Sweeneys bedside manners are amazing. He takes the time to explain the purpose of the different steps in the eye exam. For an additional nominal charge, he can even takes proactive measures to check for pre-symptoms for diabetes and glaucoma with a special 3-D machine.

Li
Review №55

As always my visits are very thorough. I have much faith in Dr Sweeney and his staff

Wi
Review №56

The reason I keep going back to Vision Source is the friendly atmosphere, professional service, and the amount of help the staff gives you in making selections on frames and other products. I cant thank them enough.

Ba
Review №57

This was our first visit to the eye Dr. in over 5 years and we chose Insight because it is very close to home. From the initial call to schedule appointments to the visit with the tech and Dr. Sweeney to choosing glasses with Jon, everyone was very friendly and helpful.

Ha
Review №58

Nice experience.. Very Kind staff and very kind doctors.. Very helpful

Br
Review №59

I had been a patient of Dr. Sweeneys for well over a decade, and had always been happy with their service. However, recently I started noticing surprise charges on the bill. Be careful when they if you like the current pair of contacts you are wearing, because if they make a recommendation ()regardless of whether or not you elect to use the new brand or style) it will cot you $100.During my most recent visit with the doctor, all had gone well and upon checkout, was offered a new test they offered to determine if patients suffered or were prone to a particular genetic disorder. The test seemed like something in which i would not be interested, but after they assured me that my particular insurance would cover the costs, I went ahead with the test.The $255.04 bill i received from the diagnostics company is not why I will no longer visit Insight- their utter lack of sympathy or ownership of their mistake is the reason.Maybe I was wrong to trust them in the first place..

Ma
Review №60

Friendly staff and not a long wait for appointments.

Me
Review №61

My husband and I came to Vision Source for the first time a few weeks back and we were pleasantly surprised with the office and the staff. We felt right at home and Dr. Sweeney was great.

An
Review №62

I have been a patient of Vision Source InSight Eyecare for many years, and have found their services and expertise to be excellent. Drs. David and Rachael Sweeney and Dr. Kristi Walts, and their very knowledgeable and skilled team, run a top-notch optometry practice. They employ superior technological equipment for accuracy in diagnosing and treating various conditions, and stay up-to-date on developing technology, products, research and treatment. The doctors go to great lengths to ensure their patients satisfaction with personal details such as contact lens comfort and glasses lens enhancements to minimize eyestrain. Their knowledge base of conditions has made a significant difference with one of my children who suffered from a variety of chronic symptoms due to what we discovered was an eye muscle weakness. Despite visiting two well-respected ophthalmologists, we left with no diagnosis. Dr. Rachael perceived the condition immediately and provided us with a plan of action for therapy which she supervised. With persistence and collaboration, we were able to solve the problem and her intervention made all the difference.Dr. David has introduced me to the scleral contact lens, a revolutionary, state-of-the-art product. It is the first contact lens that I can comfortably wear all day that doesnt aggravate my allergies or dry eye.Vision Source is a one-stop shop for eye care, products and glasses, and is conveniently located in Sandy Springs inside 285 with evening and Saturday hours as well. Additionally, they have a nice selection of upscale frames to browse without even leaving the building. I highly recommend this practice for the whole family.

Si
Review №63

The staff was friendly and Dr.David Sweeney took his time explaining all the test results.I was very happy and satisfied with the service received that day!!Definitely,would recommend Dr.Sweeney to my friends!!

Li
Review №64

I cannot imagine a more thorough service for ageing eyes, and this from a guy who has worn glasses since the 5th grade and has seen many, many eye doctors over the years. Absolutely First Class.

Ju
Review №65

Great staff nice selection and high tech equipment!

L
Review №66

Jeremy and the staff was excellent!!! Great customer service!!! You pay a bit more but customer service is priceless!!

Gr
Review №67

Been going here for years (even though they dont accept my vision insurance anymore). Great service and great team!

Ch
Review №68

Brilliant service and attention to detail. Highly recommended.

Pr
Review №69

Excellent staff and good service. But they have a limited choice of sun glasses.

Cl
Review №70

Ive been a patient there for about 6 years, and I cant say enough about how wonderful the entire team is (especially Jeremy). I recommend Vision Source 150%.

D
Review №71

Great experience. Every one was friendly.

Am
Review №72

I was in desperate need of a repair and wasnt anywhere near being close to home - without hesitation the helped me - service was fabulous

pa
Review №73

Great eye professionals!

Information
15 Photos
73 Comments
4.8 Rating
  • Address:5380 Roswell Rd NE, Atlanta, GA 30342, United States
  • Site:https://visionsource-insight.com/?utm_source=gmb&utm_medium=organic
  • Phone:+1 404-250-1680
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9:30AM–5:30PM
  • Friday:9:30AM–7:30PM
  • Saturday:9:30AM–5:30PM
  • Sunday:9:30AM–7:30PM
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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