Rooms To Go
3256 Peachtree Rd NE Ste A, Atlanta, GA 30305, United States
Review №1

Milan was amazing!!! Honestly top tier customer service, she was very insightful with the products, gave me all options & for someone like me whosometimes has trouble deciding she was definitely the right person to work with in terms of helping me find my perfect furniture pieces for my new home! Milan made us feel so welcome and we are so grateful to have such a wonderful sales associate such as Milan. I look forward to doing business with her at rooms to go in the future!If there were more stars we would rate her 100! Thanks Milan!

Review №2

Milan was so informed and knowledgeable about all the items I was looking out. She made the process easy and explained everything so well! I’m happy with my new bed. I came in thinking I was just going to get a box spring and had no idea I could get an adjustable frame. With her guidance I was able to pick the perfect features for me and get it delivered this week!

Review №3

Ricardo was such a delight to work with during the four hours he spent with us as we searched for living room & dining room sets, as well as bedroom furniture. We felt incredibly lucky to have worked with Ricardo because of the depth of his knowledge of the different furniture offerings, room decor, designs, and color schemes that would best complement and enhance our living quarters. His expertise in this industry is truly unmatched. He is a trusted sales associate one needs on their side to help guide them when making such a hefty investment, because at the end of the day you want to be in love with this furniture investment every time you see it. Hes the guy you want to work with. Thank you for everything, Ricardo!

Review №4

Ricardo was great from start to finish. Taking time to understand what I was looking for and what would work best in my space. Looking for good furniture and unsure of what will work in the space? Ricardo is a great answer to your problem!

Review №5

Deja was absolutely amazing. She walked my parents and I around the store to help us narrow down all couch and table options and was incredibly knowledgeable from start to finish. Not sure what my initial expectations were of Rooms to Go, but she far exceeded any experience I could have hoped for!

Review №6

Deja was really a awesome person. She had smile on her face which gave good energy.She was very friendly and knew the products. She made it very easy to make my first purchase. She was able to answer all questions. I will recommend customer to her. She deserves all 5 stars and some more. Thank you Deja

Review №7

We purchased a bedroom set and dining room table from the Buckhead location. Very pleased with our experience. The sales rep (Todd) was knowledgeable and was able to find what we wanted within our budget.

Review №8

I recently shopped at Rooms to Go Buckhead for a dining room set. Todd was my salesman and he was polite, professional and knowledgeable. He made my buying experience easy and fun.

Review №9

My experience at Rooms to Go was perfect. It was my first time at the store and every employee I came across was incredibly pleasant. Finding what I needed was seamless and the furniture is excellent. Big thank you to Ricardo for helping me find everything I needed and for making great recommendations when I felt I needed a little help. 5 star experience!

Review №10

Sales person Roxanne was incredible. From the moment I walked in she was patient and so helpful. She took what could have been a stressful experience and made it a great one. The store is lucky to have an associate like her on their team. I was lucky to get her as my sales person.

Review №11

My salesman Ricardo (Rik) Sosa was most helpful. He is very artistic and had so many helpful suggestions. What I liked the most about my experience is that Rik never pressured me to buy anything and helped me flesh out my design wishes.

Review №12

My sales person Milan was absolutely wonderful. She was help me pick out the best sofa for the space I have at home. If you come to rooms to go please ask for her. Her expertise and love for her job shows.

Review №13

Our experience was excellent and easy. Ricardo helped us make our decision while providing details to make sure we were informed as we made our choice. He even let me borrow his tape measurer since I forgot mine (plus all measurements are listed on the details placard).

Review №14

Milan was as helpful and patient as she could be. Never made me feel rushed or as if I was bothering her. Gave her honest opinions when asked which was appreciated and knew what she was talking about. would definitely recommend THIS location and her specifically to other family and friends..

Review №15

Milan was awesome! She was very patient and answered all of my questions. I wasn’t exactly sure what I wanted she helped me to figure it out and find the option that was best for me. I can’t wait to get my furniture. Overall, I had a great experience.

Review №16

Chad was absolutely amazing. He made my experience exceptional. He went well above what anyone else has done thus far, while shopping for furniture for my new home. I was also helped by Ricardo today for a new purchase and he was amazing as well.

Review №17

Rooms To Go got the Block on Locked !!Very nice on the redesign

Review №18

I just want to say that Deja was the best. We thought we were out of luck then boom she found us a bedroom set ! Thanks Deja 😁

Review №19

My experience with Ricardo was awesome. I felt like I was chatting with a old friend. He was very very helpful and he answered questions that I had plan to ask before I could ask.

Review №20

We were in and out in like 30 minutes. Our sales guy was fast and efficient and understood what we wanted and showed us all the inventory that they had in stock. Richardo was great!

Review №21

Richard greeted us at the door, asked us what we were looking for and gave us space to shop on our own. He checked in now and then . He was friendly, experienced, warm and informative. Great shopping experience. Found just what we wanted.

Review №22

Iman was very helpful, patient and offered great customer service. The managers were really helpful. I will go back anytime because of their customer care.

Review №23

I appreciated being greeted upon entry by Iman. She was so kind and patient with us. Such a pleasure to be able to take time on my purchase all while Iman was a whisper away when I needed her. I certainly will be back for future purchases for my brand new apartment! The service here at Rooms To Go was outstanding!

Review №24

Rick is awesome at the Buckhead Rooms to Go location. He is very attentive, very polite, very professional and has helped me tremendously to furnish my new home.ThanksPamela

Review №25

Shout out to Tony Nammari at Rooms to Go in Atlanta! We blew into town for just a few short days to furnish our new apartment. Not only did Tony narrow down the search to only include readily available items, he also went the extra mile to schedule delivery for the very next day! This was no easy feat! When most people are waiting for months to receive their new purchases, we are still in shock at how quickly and seamlessly this all fell into place. It would not have been possible without Tony’s expertise! He’s so good at his job and was a pleasure to work with! Thank you so much Tony and Rooms to Go! We will be back!!

Review №26

Tony the sales rep was very helpful, courteous, informative and patient. I was a bit indecisive about my purchase and he didn’t become pushy or aggressive. He simply told me the information I needed and left me to my thoughts. I advise anybody who walks through those door to ask for Tony! A+ service.

Review №27

We had a wonderful experience at this rooms to go. Milan you was super helpful and I really appreciated her. She was there when we needed but she let us explore on our own. She checked in on us and made herself available as we were ready. She really let us go at our own pace through the store and I super appreciated her and her help!

Review №28

I visited this store twice. Jonathan Rush was my sales associate and I specifically asked for him on my second visit. He is very kind, patient and very knowledgeable on the store’s products. I am not good at decorating but he was on point with what would blend and compliment each other. I would definitely recommend him for your future purchases. I will be a repeat customer.

Review №29

Iman was lovely! She was able to help us with our whole living room set up. Look foward to coming to do business with her again in the future.

Review №30

When you come to this store ask for Milan, she was honest and personable.She will explain everything to you and provide more options than are available in the store for you to choose from .

Review №31

Our experience was great. Milan was extremely knowledgeable and patient with us as we picked out our furniture. We are excited for our new furniture!

Review №32

Sheina was soooo nice and extremely helpful! Sometimes shopping for furniture can be overwhelming, but she was very attentive to my desires as a customer and worked to ensure my order was taken care of. If and when I return, I hope to work with her again!

Review №33

We worked with Ricardo and he was extremely helpful. We spent about 2 hours in the store testing out various mattresses until we decided on the one that was right for us. It was overall a great experience.

Review №34

My experience at the Buckhead Rooms to Go store was absolutely amazing. I walked in knowing what I wanted to view as I had seen it online. I was greeted by Ric as the rest was history. He has an amazing sense of style and an amazing eye for decor. After spending sometime with Ric I walked out with a living room package and a Queen bed to complete the decor in my new apartment. Not only does he offer great customer service but also a great eye for style and decor. Just ask for Ric you will not be disappointed!!

Review №35

When walking in I was pleasantly greeted by Johnathan. He first asked me my intentions for the days purchase , and then have me space to browse the showroom and find which style best suited me for my new bedroom dresser. He then provided me with knowledge about the piece and my protection plan option. I couldn’t have more of a great first experience and that was all because of Johnathan. He totally has a customer for life !

Review №36

Chance was very knowledgeable and helpful he was also very honest about delivery dates and times which I appreciated. Highly recommend working with Chance! Keep up the good work man!

Review №37

Ricardo was awesome. He was very attentive and introduced me to a sofa that I love. Thank you so much.

Review №38

Mr. Richard has exceptional customer service! Very professional and attentive! He helped my boyfriend and i with all of our furniture needs! Definitely recommend him to everyone!Oh & fun fact: HE’S FUNNNNNY! So be in for a good laugh

Review №39

This the most fun I have had purchasing furniture!Ric was excellent! He sensed my style and was very efficient. Attention to detail on point.Thank you I will be back😉

Review №40

I recently relocated to Atlanta from California. I have no furniture. I went into rooms to go looking for a bed and a few more pieces. I was instantly greeted by Ric. He went above and beyond to assure I found everything i needed.

Review №41

Had such a good experience at this Rooms to Go! I needed a couch ASAP and Milan was so helpful in finding me the perfect one for my space. Highly recommend.

Review №42

Please give a very special accommodation or praise to your sales representative named Shiena. This lady is exceptionally professional, courteous, knowledgeable and kind. She represents Rooms To Go extremely well!!!

Review №43

We just had a wonderful experience with Deja. She listened to what we were looking for, gave us space to look around but was helpful with checking in. She had our online shopping cart all set up with two different options and talked us through all the details of two different arrangements for the sectional. She made our shopping experience low pressure, fun and easy.

Review №44

I highly recommend Milan! She took care of everything for me and made the shopping experience delightful!

Review №45

I had a great first time furniture buying experience. Thank you Ric for your patience and all your help!!

Review №46

Tony,the Sales Associate at Buckhead was very helpful to me. When I walked in he introduced himself and prepared a space to discuss my special need.I supplied the sku numbers of the sofas that I had chosen and with patience and GREAT customer service he helped me with my decision process. Kudos to Tony!!!!!?

Review №47

Tony was the best! He helped us figure out exactly what we needed without any pressure. He made sure everything would fit in our apartment and gave us great tips. Ask for Tony!!

Review №48

Amazing service by Tony he was excellent and helped us with all our needs.

Review №49

My experience at Rooms To Go today was GREAT!My salesman TONY was AMAZING!! If you ever go into the Rooms To Go On Peachtree Rd you MUST ask for Tony!!THANK YOU TONY!!!

Review №50

Milan was knowledgeable, helpful and very pleasant to work with. Wonderful experience and I would plan to purchase from this store again. Quality pieces, great prices and excellent customer service.

Review №51

Purchased a sofa in second week of June, was given a delivery time of 3 weeks. The delivery never happened, apparently the delivery agent could not get in touch! Got a new delivery timeline now which is two weeks further out. Essentially, a 5 week wait-time, why dont dont you give that timeline upfront, one can make decision to purchase or not? The customer service is bad to say the least (put on hold for 2 hours) and lastly the store is just as useful as the customer service (a new person talks to you every time, promises an update and then nothing). So it was an enormous waste of time and energy. One of the worst experiences I have had in recent times.

Review №52

I purchased a sectional online, and Tony was very helpful. He went above and beyond to ensure quality service.

Review №53

Iman was fantastic! Extremely personable, knowledgeable and helpful. She made our buying experience easy and even fun!

Review №54

Ricardo (Ric) was extremely helpful and informative. We were able to wander around and try out the various chairs we wanted without feeling pressured and he checked in with us a couple times to answer any questions we had.

Review №55

They sold me a couch and set delivery for June 10th. When they showed up on delivery day they had the wrong couch. They left me the couch and set up a new delivery to get me the correct item I order. Two weeks later the driver was a no show.I am now scheduled for an August 28th delivery. I am appalled at how poorly the customer service team and sales team handled me. I have called dozens of times and sent countless emails to no success.Do yourself a favor and buy from somewhere else.

Review №56

1st time buying from R2G and had a very positive experience. It was the 1st of 6 stores I shopped in a short period of time. I cam back to R2G because they had the style, design and price point I liked the most, and who can beat 60 months free financing? Its like you dont notice the money gone for the small payments if needed. Most importantly, my salesperson was top shelf. Ask for Kellie! She was knowledgeable, professional, no nonsense and no high pressure. She was kind to give me her card and I was able to text her follow up questions before and after the sale. She got me through the order, credit and delivery scheduling process efficiently even while dealing with multiple customers. I would highly recommend checking out this store if you are in the market!

Review №57

Even though I came in pretty much knowing what I wanted, Jon was so helpful with finding a sofa that was immediately available, as well as fit the aesthetic that I was looking for. He was able to figure out what I was going for, and my style, and recommended a coffee table/ side table that I loved. He was so kind and made the process quick and easy!

Review №58

Richard helped us buy all of our furniture after we had a bad fire. We came in twice over the weekend and both times he was able to help us pick just what we wanted. Richard was honest and attentive and knew his products very well . Thanks !

Review №59

The store seemed a little understaffed, but the transaction was quick and easy once Iman was able to get to us. No complaints about the in-store experience. Well see how delivery goes in a couple of weeks.

Review №60

Roxie was very helpful and knowledgeable about all the furniture on the showroom! Will return to this store !!!

Review №61

Sheina was great transaction went smoothly, now await delivery...

Review №62

Ric was an amazing sales person. Extremely knowledgeable regarding his product and made great suggestions. I will definitely be coming back for additional purchases

Review №63

Tony N. is AWESOME! Very knowledgeable and friendly.

Review №64

Todd was an amazing sales associate and was tremendous help when ordering my bed! Highly recommend working with Todd!

Review №65

I had a great experience here, Richard was very kind and helpful. I had come in a couple weeks earlier looking for living room furniture, and he gave me his card. I saw a collection that I really liked (The Sofia Vergara West Loft in teal...), and spent a couple of weeks mulling the decision over. For very personal reasons, making the decision to redecorate and select furniture was something of a big deal, and I had a little anxiety over it.He walked me through the collection and color choices, and the team at the store even moved the ottoman from another area of the store over to the loveseat so I could see them together.He explained the protection plan (I have 2 cats, this was a big plus), and got delivery scheduled.The furniture is beautiful and I’m looking forward to owning it in a few weeks. Definitely recommend coming here if you’re shopping for furniture, and please ask for Richard. He was great to work with.

Review №66

Tony did a great job helping us pick out furniture for my den. He was very quick knew exactly what would look good. He also gave multiple options. Ask for Tony!

Review №67

Iman worked so well with us! Very patient and knowledgeable and not at all pushy... my husband and I had a very comfortable experience !!!

Review №68

Rooms To Go Buckhead! I have to give Jon 5 stars he delivered awesome services, very patient and knowledgeable, gave us our space to discuss options. We left very satisfied

Review №69

I went there with my fiance to buy a sleeper sofa for our guest room and Milan couldnt have made the process any easier! She was helpful without pressuring us and once we found one that we liked, she was there to make the whole purchasing process extremely seamless. I definitely plan on going back when we need more furniture!

Review №70

Fantastic shopping experience with Ric who helped us find the perfect sectional!

Review №71

Ric was so thoughtful and such a big help!! He gave me all the info I needed on delivery options and gave me a very warm welcome to Atlanta.

Review №72

I worked with Jonathon Rush and he was simply AMAZING!!! He was extremely helpful and knowledgeable. Very laid back and effortless purchasing experience. I highly recommend RTG and make sure you ask for Jonathon Rush.

Review №73

Ric was amazing with helping us lookup options for our kids bunk beds. He involved my son in the search as well. Informed me of all the promotions they have available. Great and professional employee Rooms to go has.

Review №74

Highly recommend this place if you are looking for new furniture , whether it’s new bed , couch etc .. they can help you in general . #my opinion

Review №75

Nice furniture store wish staff was more attentive. Had questions ended up leaving.

Review №76

The help was very nice and helpful. Chad led the charge in helping me find the right mattress. Even though the cost was a little outside my range, the financing made the purchase palatable, 60 months no interest.

Review №77

Very helpful store attendants and good selection.

Review №78

The greatest experience Ive ever had buying furniture. Great customer service and beautiful selection. Ric was phenomenal. He got all of my business from here on end.

Review №79

Im glad I decided to go to rmg. I wanted to get a couch so I walked in and I was so lucky that Deja P assisted me. She showed me around and knew exactly what I was looking for. She never tried to pushed me to buy something I wasnt looking for so I felt really understood by her since she is emphatic and has a great way to treat people. My experience with her was much better than buying online so I definitely recommend to buy here.I was waiting for my couch to be delivered before leave a review. I got it today and everything was excellent. The delivery was fast and I loved the couch which was easy to assemble!

Review №80

My daughter have been waiting on a mattress and box spring for three weeks which she was told it would be delivered in one week. The first week she sat all day waiting for the delivery no one called and told her that they could not deliver the mattress due to a sick employee she was told that after she called to inquire what was holding up the delivery. So she had to reschedule to same thing happen again no one called to inform her that they were not going to make the delivery. This time when she call to inquire about the delivery she was told that they were short staff and that the employees that are working had made enough delivery for the day and they were tired. Delivery service is very unprofessional for a brand as big as Roomstogo. We are very dissatisfied and disappointed , called to speak to a manager still waiting on his or her call. If you want to avoid stress shop elsewhere.

Review №81

My wife and I where serviced by Ric at this location in Buckhead and loved the hospitality and service that he gave us. He made us very comfortable..

Review №82

Iman. She did a fantastic job selling us on a mattress. She looked after us like her own children and for that we are grateful.

Review №83

Please see Milan she is amazing... Great customer service, very patience , and super kind. I would recommend anyone to this location!

Review №84

Ricardo was amazing at his job. Knowledgeable of the products that I was purchasing and willing to figure out anything that was grey.

Review №85

Iman was very helpful!! Polite and very friendly personality. Help me to purchase a bed that I am going to enjoy! Thumbs up for Iman

Review №86

Roxanna at the Buckhead location is fantastic! She listened to my concerns and needs, then made suggestions based on those. She showed us all the features of the items we were interested in, and let us try it out for ourselves. If you need to get in touch with her, she calls back within the day. Financing options are easy, and the warranty policy is excellent. Im excited for our new mattress purchase, and I know if it isnt the best fit for us RTG will make it right.

Review №87

I went in looking for a new mattress with adjustable base. Chad helped me find exactly what I needed. He was patient and spent time walking me around the store explaining the various mattress types and bases. He asked questions to give recommendations for what he thought would be most comfortable. He wasn’t wrong! Once I made my selection - the purchase and scheduling delivery was simple. Chad walked me through it all and gave several options to make delivery convenient for me. Overall, a very good shopping experience!

Review №88

Contemporary Furnishings to make a room EXTRAORDINARY if you like to design your own little extras! I 💜 the wallhangings of framed pictures (Opts) let your imagination soar!

Review №89

Friendly and great service. Worked with Ryan and he was awesome. Patient and never made me feel pressured. 10/10 recommend

Review №90

I walked in to buy a couch and Todd R showed me the most beautiful couch and chair that are absolutely perfect for my condo!!! He even assisted to help pick out pillows and I love them so much!!! Todd R made the whole experience so fun and he was efficient, knowledgeable and kind. Highly recommend!

Review №91

Great experience here, knowledgeable guys that will get you exactly what youre looking for quickly. Shout out to Tony, told him what I was looking for and within 5 minutes he had shown me the perfect item that checked all the boxes. Couldnt be happier. 😊

Review №92

My partner and I purchased a beautiful leather sofa and chair from RTG; however, it turned out not to be the right fit for us. No matter how hard we tried to reconcile the purchase it still was not comfortable for my guy to lounge on it after a hard days work. Something had to give. After contacting the store manager Josh and explaining our issue, he asked us to come in to discuss our options. We explained that we did NOT want a refund BUT comfortable furniture. Josh was exceptional...not because he was a manager but because he took the time to listen to our issue and answered all of our questions about the quality of our purchase. Afterwards he told us to take our time in choosing our replacement furniture. He explained the next steps in detail in what could have been and uncomfortable situation Josh made very comfortable and easy. We chose an upgraded leather sofa and chair set and walked away very happy with the purchase and ecstatic with the service from Josh. During our original purchase our sales associate Tony was exceptional however, he was off helping another customer. With service like this, RTG associates have created customers for life.Sincerely,Ally & Ricco

Review №93

My husband & I had been looking for a specific lamp for months with Rooms to Go, We held out buying them when we first saw them and when we finally decided to shop for them we were told that they were discontinued by R2G. We were disappointed thinking that we had waited to late and had missed our opportunity but a manager at manager at the R2G in Perimeter (I think) called the buckhead location & checked to see if they were in stock there. It must have been our lucky day because they were! The manager spoke with Oakley who said they had them in stock and was told we were on the way.We quickly rushed over to R2G in buckhead and was greeted by a sales associate who called Oakley over for us. Our exchange with Oakley was beyond pleasant! Oakley was very warm and conversational with us. He told us about using warm light bulbs in the lamp which gives you a home-y ambiance and he was totally right! We ended up buy another set of lamps which were 4 in total and Oakley was very patient while we looked around & yay or nayed lamps. Haha, at one point when after we decided to choose a lamp that I had nayed (& finally decied to get) my husband asked to add it onto the order in which Oakley jokingly stated that it had to be okay with the Mrs first. We both found that hilarious & enjoyed the ease we felt when conversating with Oakley.Also we had a discrepancy with billing due to a glitch with the computer which we did not realize until after we had left. Well we called back to the store and thought we were going to have to drive back (which we live a good hour from buckhead) but Oakley being the amazing person he is figured out a way to fix the transaction and got the money returned back to our card without us having to drive back. We were again very pleased with Oakley & him going above and beyond to make us happy customers.Oakley definitely deserves a raise!! His customer service skills are beyond amazing & hes such a personable, likeable person. Thank you Oakley for making our experience one to remember!

Review №94

Thank you Iman for helping my lady and I find the perfect couch for our new home. Your customer service was exceptional and we will be back to finish furnishing the remainder of our properties*

Review №95

Our experience was quite terrible yesterday. There were no associates available to help us buy the furniture we had already picked out before we showed up. After about 15 minutes of wandering around we found someone to help.As we were being helped with our purchase, the associate tried to keep upselling us on other upgraded features of the product and would not take no for an answer even after we told her that we were fine with what we had. She was incredibly pushy and had a bad attitude once we told her no.After the administrative piece, she asked us to pay without even telling us the total or explaining all of the ancillary charges. She even added in the $96 protection plan without asking us and tried to pass it off. If we would not have asked to see the bill then we would have paid for something we didnt want. All in all it was a terrible show of customer service, shady business practice, and lack of professionalism. We will be not be giving Rooms To Go any future business.

Review №96

Iman was a wonderful help! Very hands on. A beautiful lady.

Review №97

Tony provided outstanding customer service during our visit. We didnt want to walk around the entire showroom looking at furniture because we knew the type of furniture we wanted. Tony listened to our needs attentively and we picked the perfect living room set within 20 minutes.

Review №98

Iman gave me the best service. Her energy is beautiful and she is the best to put together your future home! Thank you!!

Review №99

Literally every order gets messed up. I ordered a table, only for it to come with a broken chair. I ordered a sofa that never was received. The staff both in the store and on customer service is ghetto. To make things worse they literally take 45 mins to answer your call if you call customer service dont believe me try calling their customer service line. They will literally sit by the phone and not answer it.I have been told I would be called back and havent received a call in weeks. If you ordered through this company and it hasnt arrived cancel it as more than likely you will not receive your order or your order will be screwed up. There are tons of other companies. I recommend not dealing with this one.

Review №100

Rick was so knowledgeable and helpful. Thank you for your service

100 Photos
4.1 Rating
  • Address:3256 Peachtree Rd NE Ste A, Atlanta, GA 30305, United States
  • Site:
  • Phone:+1 404-816-3556
  • Furniture store
  • Bedroom furniture store
  • Furniture accessories
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–9PM
  • Wednesday:11AM–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Assembly service:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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