Many thanks to the young man with long blue hair and the pharmacist today.... The system was new, the computers caused a commotion, but they hung in there with a smile on their face until I got my booster shot. Im very grateful.

Terrible pharmacy I had CVS for years and switched because the service at this location was so bad. The staff is constantly rude, when you try to call in they literally put you on hold for 20 min just to hang up on you. When my perscription card limit ended the clerk that answered me said they never saw it on my account. When I asked them to check again they told me it wasnt too late to unenroll at cvs and to find another pharmacy. Dont be fooled this place is awful.

I often come to this CVS for pictures because I scrapbook. It is clean and well organized, however there are some good and a bad employees. One cashier with glasses and brown hair is very rude I forget her name. But the cashier Tom is very nice every time! So at least they’re not all bad!

Terrible/Rude pharmacist not willing to fill a Rx for my son who was visiting from out of town. Avoid them at all cost.

Kida long wait but very nice and helpful

I had to go here one night because I was having an asthma attack. I was having a hard time finding them and eventually one of the workers came out of hiding but only to ask if I had a mask, I did but I couldnt put it on while having an asthma attack or it would have restricted my breathing even more than it already was. I asked politely if she could help me find them and she told me no and walked off becauseI couldntput on a mask. Eventually I found them but the point is rather than ringing me up for the inhaler, she could have been calling an ambulance. Terrible service.

If you need a prescription filled, dont go here! Came in to get my prescription filled, the assistant doesnt even know how to run my insurance and made me pay $80 for meds that should have been free. Called my insurance company and they didnt even TRY to run my insurance. Cant even get anyone to answer the phone to get my $80 back. Literally the worst pharmacy in Athens. Go to the drugstore at Oblennes. NEVER had this problem anywhere else.Oh and bonus! They didnt even give me the right type of meds! Theyre idiots!

They have great Services n people WORKING, great prices n deals. Get my meds here

I went into this CVS today to buy a gallon of water. The employee at the desk just talked to the customers in front of me about the rewards program and didn’t even begin to ring them up until after she convinced them to buy it. I stood there for 40 minutes. As if this wasn’t bad enough, by the time I got home I realized the SEALED water had a hole in it and it had completely soaked my back seats!I go to this CVS all the time and it is understaffed, resulting in poor quality control and a nightmare of a checkout.I walked in expecting water and got an hour of my time wasted and a soaked car.

Its always challenging when someone close has health concerns. The staff at this pharmacy made it worse with their rudeness and sloppiness. Go get the GoodRx app to see it is the most expensive in town as well. Avoid this place. Theyve lost my business for life in the last week alone. Truly disappointing.

Never a good experience, even my veterinarian has asked me to please use another pharmacy because they always lose prescriptions here. I used their phone system three times to request a refill, and the request was never filled. I had to use my online profile to request my refill, and when I finally received a text message informing me that my prescription was ready, my husband and I had to wait an hour in line to get my script.

I used to think this pharmacy was reliable, but have recently had a series of disappointing customer service experiences. In one instance, I was receiving text messages confirming a prescription was ready when it was not. The staff assured me they could have the prescription ready within an hour, and five hours later it still wasn’t done. At this point it’s too much of an inconvenience to use this pharmacy.

I have had to wait for over an hour at this pharmacy multiple times. The staff is very disorganized and they dont communicate well with each other. One staff member will tell you one thing and have you go wait and then when you go back up another staff member tells you they didnt even know your prescriptions needed to be filled. Its very chaotic and even calling ahead doesnt help since they either dont answer the phone or they answer and then tell you that they didnt know you had called once you get there. Also, half the time they dont even notify you when one of your prescriptions cant be filled if youre trying to fill more than one and you dont know until you get home and open the bag.

I transferred from the Court Street location due to their summer hours. I will be transferring BACK to the Court Street location after attempting to call the State Street location three times today. Altogether, I was on hold for over an hour. This is for a regular Rx that is late getting refilled because it is “in process.”

Go to the court street one. I have never had a good experience here. Pharmacists lost my prescription and I asked for it back because they refused to fill it. Workers always are in chaos. When I started going to the court street location I saved time and stress.

I went to CVS today to print some picture to make a calendar for my friend plug my phone in get the pictures up on the screen but I had so many pictures the lady there was very nice and help me get everything set up and she told me how to get a on my computer I could just go into the store and pick up the calendar when it was ready will be a lot easier I think for me that is why I liked it today

One of the drive thru lanes was broken/closed so I pulled back around to go to the other one. Noone came to the window even after punching the call button TWICE. They saw me out there and just turned and walked away. Never ever will I have a prescription filled here.

Today I wanted to return an item with a receipt and was told I couldn’t return unless the card I used to purchase the item was present. My wife purchased the item with her card the day before. I had my card tied to the same checking account but was not permitted to return the item. I couldn’t believe they wouldn’t process my return with the receipt present. This tells me they are more concerned with their bottom line than customer support. Our family has been talking about switching to a smaller family owned pharmacy and this was the straw that broke the camels back. I told the manager about my frustration as the desire to switch pharmacies after 10 plus years and he could care less. I am happy to say we are switching pharmacies and will no longer have to deal with their corporate policies and congested traffic on east state.

If I could give their pharmacy 0 stars I would. I will NEVER be filling my prescriptions through them again. This is the second time they have messed up my prescriptions. On Sunday I went to an urgent care center and tested positive for strand B of influenza. I had my Tamiflu (the prescription for influenza) along with 2 other prescriptions sent to CVS to be filled. I go pick them up, then get home and realize they didnt give me the Tamiflu, the most important prescription I needed. I called and told them it was missing and they said they were out of it. NO ONE told me they were out of it at the store. They told me I could call Kroger and check with them to see if they have it. The person I spoke with on the phone was not concerned about me getting my Tamiflu in the least. I should have been notified when I picked up the other 2 prescriptions that they were out. They should have taken care of finding it for me, but did they? NO. I had to go on a wild goose chase to hunt down the Tamiflu from Kroger. So I had to pay a friend to run back out and get my Tamiflu for me because I was so miserable from the virus I did not have the energy to run back out again. DO NOT WASTE YOUR TIME WITH THESE INCOMPETANT PHARMACY WORKERS!

Service good