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AT&T Store
806 Skyway Hwy, Atchison, KS 66002, United States
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AT&T Store

Comments
An
Review №1

Nice, clean store. Lee is very helpful and knowledgeable. They had what I wanted and for a decent price. Service is good. No dropped calls or missed texts. Its worth it.

Bi
Review №2

Not to bad this time. The girl was helpful.

Ju
Review №3

They staff were very helpful and polite will definitely be returning

St
Review №4

They took care what I needed done very prompt I never have any problems when I go to AT&T Always very helpful

Mi
Review №5

Im not AT&Ts biggest fan for various reasons, but I am a HUGE fan of the Atchison AT&T staff and process to get to them. Coming from a large city, you would not even be acknowledged if you didnt have a pre-arranged appointment at the store. This irritates me to no end because to my knowledge, no other retail brick and mortar store requires you to have an appointment, that in OKC is verified at door, before you can even come in.Here, its VERY personal, very welcoming and the staff goes out of their way to serve you which is a refreshing experience with AT&T. They sell a great product, but if all of their locations could operate at the same level of service as this location, there really wouldnt be a need for any other phone service in my opinion.

Ed
Review №6

Neomi was so much help! Thank you for everything!

Li
Review №7

They are great help but cant fix outside problem. If I needed help I would have no way. They need to get this tower fixed ASAP

JA
Review №8

Great customer service, great selection of phones on hand, keep up the good work!!!

Ma
Review №9

Very helpful and knowledgeable.

NI
Review №10

I had a great experience at this store. The employees were very helpful. I left the store much happier than when I entered.

Li
Review №11

She gave me information that I needed.

Al
Review №12

If you like to jam your thumbs into your eyeballs then you should definitely get AT&T High speed internet from this store. The internet constantly goes off randomly for the last 4 months. When I called to figure out why my internet has been so bad lately they said it was because I have to much electricity on, been a customer for years never experienced this. 0/5 cant game with this unreliable internet service.

Ch
Review №13

Great service! The ATT representative was very knowledgeable, courteous and easy to talk with.

Wa
Review №14

Friendly when youre paying your bill

Ti
Review №15

Very friendly staff who are willing to actually answer your questions and are quick to help solve any problem youre experiencing.

Mi
Review №16

This store knowingly sold me a phone that according to AT&T is a problematic model. I have been to the store multiple times and been told that it is a tower issue and they never once offered to do anything to make things right with this phone. After trying for 20 minutes to call into the store today and not getting any answer I drove 30 miles to find out that they won’t do anything because it is Apples problem now. The manager here is a joke. Be sure you do your research before doing business here because the staff is certainly not educated on the products they are selling, nor do they do anything to resolve problems with the devices they sell.

Ti
Review №17

Freindly service and they can get stuff figured out for you

Br
Review №18

Great service from friendly people!! The staff I interacted with were very knowledgeable and patient with me. I would definitely shop AT&T in Atchison!😊

Sh
Review №19

This store is great! The reps go above and beyond every time.

Pa
Review №20

Michael was the best rep ever. He solved all my issues in a professional manner. 10/10 would come again

Ja
Review №21

Great store! The staff was super friendly and helpful. Definitely recommend this location.

Me
Review №22

Im considering an iphone 7 and ipad purchase. I went in the other night because its the only place locally that I could think of that would have both to try.The staff was professional and helpful. When I told them I wasnt interested in buying or upgrading directly at the moment, I didnt have anyone try to push me into a different decision. The one gentleman that originally approached me was available for any questions I might have and wished me well when I left.The store is clean, well organized, and well kept. There were no issues with broken or missing devices. I was also impressed with a conversation I overheard between one of the staff members and a couple he was serving. They clearly didnt know much about cell phones, cell phone plans, or their options. Instead of pushing the most expensive item on them, he steered them towards the best phone for their needs. Bravo, thats the kind of service that builds trust and keeps customers coming back. Its also extremely rare in my experience with cell phone shopping.If I didnt hate AT&T corporate service so much, I would highly consider switching my cell phone service back over to their company purely based on my experience at this store.

Jo
Review №23

This store is great! Sometimes there is a wait but its because to many people come into the store to pay bills! The rep showed several people how to use the myatt app.

Bo
Review №24

The staff is very friendly and helpful! The manager helped me with a tech issue for an hour.

Sh
Review №25

I didnt even buy anything from them and they saved me money on my bill. I leave happy every time I leave there.

Da
Review №26

Very helpful, they go out of the way to help

Ta
Review №27

I picked a 1 star because every time I go into the Atchison, ks AT&T store, they act like they dont know how to fix anything. I asked them about my email, about how it wont send out. They said, they dont know what is wrong. Then I asked about my text messages not going in order. Well they told me they didnt know then was like, oh it could be this. Yes, what they thought it fixed it! Then I told them that I had a screen protector on my phone and Dave took it off when I had to get a replacement phone because my other phone messed up. I Could not see anything on the phone. I asked for a new protector for my phone and Dave said, he wasnt sure if they had any, but the other guy went to check. He ended up giving me one for an iPhone 7 because they didnt have a Samsung galaxy note 4 one. Dave said this is the last one i can give you. I told Dave and that other guy that I had a lifetime warranty on it and if I needed a new one then I can get a new one whenever.... I am not happy with the services there. They couldnt even help me set up my email on my phone when I got my replacement phone. Dave said, he didnt know how to do it! I had to call customer service, 1 girl hang up on me there then I called back and a guy helped me he was super nice.... anyways hubby and I are thinking about switching companies to someone else. I have had nothing but troubles with AT&T!

Te
Review №28

They didnt do a good job they took to much money off my card im owed from you around 60 dollars after the phone which i was told it was free they charged 27 and the direct pay was set up on the third of each month. The bill is 55 dollars. Im posting this on facebook

Lo
Review №29

They didn’t answer the phone at 10 am

Sh
Review №30

Everyone at the store is very helpful! I always have a good experience here

BO
Review №31

Great friendly service gets you in and out quick. ask for dave hes great!

Vi
Review №32

Great experience. Entire sales staff was very helpful.

Ly
Review №33

Agent was rude. ATT has gone us very wrong after being loyal customers for years. If 0 stars was an option I would choose 0 instead of 1 star. NO SELECTION

Je
Review №34

The reps at this store were very kind and helpful!

Bo
Review №35

Dave was great i like his son dave jr too

La
Review №36

Unorganized. Couldnt help with my problem. Not enough employees.

mo
Review №37

Great group of guys!!! do not waste your time at any other store

Ry
Review №38

Helped get us into what we wanted

Fa
Review №39

Staff was super helpful. My wait was not long.

Di
Review №40

This STORE IS THE BEST!!! THANK YOUR DAVE AND GARRICK!!!

Za
Review №41

This store is the best.

Ri
Review №42

The staff was so friendly, very knowledgeable.

Ty
Review №43

Big place no new phone to pick from

Ja
Review №44

10 Star service guaranteed best choice for mobile devices in the area.

Za
Review №45

Way better then St Joe.

Ma
Review №46

Very friendly and personable staff. They were alert and eager to help as soon as I walked in the door!

Co
Review №47

Great new location - friendly and helpful staff.

Na
Review №48

Clean and helpful people. Helped me out of a jam.

jo
Review №49

Dave always goes out of his way to help me

Da
Review №50

The staff here was great!

Bo
Review №51

I WAS GOING TO DAB ON THE HATERS BUT THE GUYS IN THE STORE MADE ME HAPPY SO KNOW I DAB WITH MY HATERS INSTEAD OF ON THEM.

Bi
Review №52

My go-to place when Im having problems with my phone. The staff is pretty knowledgeable and very friendly.

Me
Review №53

Its an Atchison store. All I got.

Ma
Review №54

Great place, really nice people

We
Review №55

Its ok. No real opinion.

OJ
Review №56

Great guys!!! Garrett was awesome

Ja
Review №57

Love going to this store!

jo
Review №58

These guys always know how to fix my problems.

To
Review №59

The staff was very helpful

da
Review №60

The people are awesome.

La
Review №61

1 friggin person working on a Sunday, waited forever just to pay a bill! Hire more people!

Ni
Review №62

Neomi was excellent..

Jo
Review №63

These guys always know how to fix my problem.

Ka
Review №64

Great customer service!

Hu
Review №65

Was really happy

Am
Review №66

Quick and friendly service

Jo
Review №67

Dave was great!

Ry
Review №68

Oh man. Cant say enough about Dave. What a guy

ma
Review №69

The employee and unfriendly. And cant seem to help with anything. Never have new phones.

Te
Review №70

Really helpful store

pr
Review №71

Great store and people

Br
Review №72

Very helpful

Ne
Review №73

Great guys!

Si
Review №74

Friendly, but not much tech Available

KA
Review №75

Very good

Sa
Review №76

PARKER WAS WONDERFUL!!!

Pa
Review №77

Only expensive options, phones and plans are offered at this location!!! change location go somewhere else... save money..

Fe
Review №78

Awesome customer service

Mi
Review №79

Excellent service.

sh
Review №80

Always, great service, There !!!!

To
Review №81

This place sucvks!!

Ga
Review №82

Helpful and kind!

te
Review №83

Great people

Je
Review №84

Great group

Bo
Review №85

Dave was great!!!

Sh
Review №86

Love this Store!!!

No
Review №87

Good service

Ol
Review №88

Parker was GREAT!!!!

Br
Review №89

Good fast service!!!!!!

Sh
Review №90

Dave is the man!!!!

Jo
Review №91

BEST EVER!!!!!

Information
14 Photos
91 Comments
4.3 Rating
  • Address:806 Skyway Hwy, Atchison, KS 66002, United States
  • Site:https://www.att.com/stores/kansas/atchison/158112
  • Phone:+1 913-674-4525
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:8AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Debit cards:Yes
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