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Barbi-Lin Pools
8124 US-60, Ashland, KY 41102, United States
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Barbi-Lin Pools
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Je
Review №1

They were hired by the previous home owners to install a pool liner in an inground pool. I would try to do the liner myself before I ever dealt with them again. Was told for over a month theyre were going to start next Monday, then next Thurs. Finally when they installed it, it looked like there were a few thousand marbles underneath the liner. They wouldnt answer nor return a phone. They would screen the calls from my phone and not answer then answer from another number.. First and only experience Ill have with them. Id hire anyone rather than these people. I dont understand how theyre still in business with the dealings I had with them.

Vi
Review №2

Wouldnt start when they said they would, couldnt get ahold of anyone so had to drive down there. They screen calls. Messed up first time putting liner in so finishing got delayed. Then they left a mess on the property including their own trash from bottles scattered every where. Awful business, would not recommend.

Ti
Review №3

For the biggest part,I gave bought my pool supplies there.never had any problems. good people there

Ro
Review №4

Very helpful and insightful. Good and reasonable prices.

Da
Review №5

Great place and great people

Fa
Review №6

Always helpful and friendly.

Ro
Review №7

They ame was professional at work andpric id recommend them any time

Pr
Review №8

One star for the person who came out to look at pool. That was a month ago. Keep saying they need to hear from distributor for price. Went in a 2nd time today (after calling once a week or so) and still nothing. I’d like to get everything else done and we can wait on the distributor this winter. Can you call the distributor again? No, owner does that. Can I get the price on everything but the item we’re waiting on...we don’t know, only the owner has that info. After a month? Can you call or text him? No, he don’t have signal where he is. Well, what is your job here if you can’t make calls, don’t estimate or even try the owner due to the month wait already? Just answer phones and inside sales. Great! Tell the owner to call us...I’m trying to give you my business, but you’re not helping me any here. If I don’t get a call today, I’ll be calling their competitor.

Bo
Review №9

No one will return your calls, I suggest ordering somewhere else who appreciates your business.

an
Review №10

The most excellent customer service!!! These guys are so knowledgable. highly recommend using them for all your pool needs!!

Ar
Review №11

I have called multiple times to try to get a price and availability of some parts. I get a recording each and every time. The recording says we are open but busy with another customer so please leave a detailed message and we will call you right back.I left 4 very nice messages with my name and number and that I needed some parts and chemicals. Well 2 business days and still no return call. I needed to find out about parts today not next week. I think someone just to answer the phone, might get them more business at gas being $3.64 a gallon.

Ed
Review №12

Called to get a quote, guy said will talk to owner and call and never got a call back, next day left voicemail, next day guy says will talk to owner and no return call.....very unprofessional

K
Review №13

A great experience always

Br
Review №14

Great place for pool supplies

Ri
Review №15

They took the time to figure out what my problem was and helped solve it

Information
2 Photos
15 Comments
3.3 Rating
  • Address:8124 US-60, Ashland, KY 41102, United States
  • Phone:+1 606-928-2161
Categories
  • Swimming pool contractor
  • Hot tub store
Working hours
  • Monday:9AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:9AM–3PM
  • Thursday:Closed
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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