user
Butler Ford
1977 OR-99, Ashland, OR 97520, United States
Appearance
Butler Ford
Comments
Er
Review №1

Hands down the BEST car buying experience I’ve had!!Joel the manager, went out of his way to make us comfortable and help us get just what we wanted. Definitely a no pressure environment!Rocky was so sweet and helpful! He was very knowledgeable! He patiently took the time to show me everything my car had to offer and how to use all the bells and whistles! Keith was equally as helpful and patient with us! Even though we kept everyone a little late, everyone was smiling and never once made us feel like an imposition. I love my new car! I highly recommend Butler Ford and will definitely buy from them again!!!

Ke
Review №2

Absolutely thrilled with my experience at Butler Ford! I reserved the new base model Bronco back in February, and was led through the entire process by Craig each step of the way. They were fully transparent that it would be sometime to have the vehicle delivered, due to chip manufacturing delays, but I was kept apprised of any news/ Bronco events, etc each month. When it arrived, both Craig and Rocky made the trade in/ buying process as smooth and seamless as possible. They respected the MSRP price as it was a personal reservation, found the lowest APR I’ve ever had on a vehicle and we’re very fair in my trade in value. The Broncos are taking some time to be mass produced, but if you have any interest in getting one, make sure to see these gentlemen and they will be fair/ transparent and very helpful every step of the way! Thank you Craig and Rocky!

ca
Review №3

I just bought a used car from Butler Ford, and it was a really good experience.This is the second time Ive purchased a used car from the dealership, and I would go back again. Ask to work with Bailey. He was a terrific, no-pressure salesman. Very patient as I looked at everything on the lot.

Je
Review №4

Fantastic van buying experience! We worked closely with Rocky to special order a van and found the process to be incredibly smooth and very efficient. We were initially told it could be up to 6 months to receive our van, but it arrived in less than 4 months. When we went to pick up the van, all the paperwork was ready to go and we were in and out of there in less than an hour. I highly recommend Butler Ford and strongly encourage you to work with Rocky--you will not be disappointed.

Do
Review №5

Rocky was great! The purchase was easy and quick. He was full of information of the F350 we purchased, and was very helpful in getting us rolling with learning the new features. I highly recommend them when looking for your next vehicle.

Je
Review №6

Our experience at Butler Ford was fantastic! Rocky Moore was very helpful and professional. We were able to get more car than we initially budgeted for because they were willing to work with us. We appreciate Butler Ford and Rocky for making the whole process as pleasant as weve ever had buying a vehicle.

As
Review №7

Our truck has always been taken care of at Butler Ford. The service was prompt and the bill was as quoted. Service advisor was friendly and helpful as they have all been.

Da
Review №8

Outstanding experience. Very professional and knowledgeable staff. No high pressure tactics. Went out of their way to help me get what I was looking for. Thanks for all your help.

Ni
Review №9

I have purchased many vehicles over the years and I have ever had such a great experience in working with a dealership. They were extremely upfront and honest about every detail of the transaction, incredibly knowledgable on how to put the deal together the way I wanted, and went above and beyond on delivery of the vehicle and clearing up some loose ends. All together I drove 600 miles to get my new vehicle from them and would do it all over again. Thanks Joel, Rocky and the entire Butler team!

Do
Review №10

Our experience with Rocky was great!! He understood our wants and needs and got us the deal we wanted. The finance process was handled very completely and fast. We will recommend him and Butler to our family and friends

Ma
Review №11

This dealership and service department are unique. They get you in fast, are honest and straightforward and you are on your way. It has been a pleasure dealing with them. True professionals.

Fr
Review №12

What a great place to do business, all of you are like family to me, all of you involved with my very 1st. Truck Ive ever ordered were very helpful and listened to what I wanted and needed in my truck right down to the color, Im very proud and thankful of all of you at Butler Ford.

Fi
Review №13

What an excellent experience! I won’t buy vehicles anywhere else after working with Rocky to get my bronco!

Ch
Review №14

Our experience purchasing our new Ford Explorer was top notch! The whole process was smooth and easy and our salesman Rocky did an amazing job at answering any questions we had. Rocky went out of his way to make sure we were in and out as fast as possible in order to hit the road quickly with two restless kids. I can’t thank you enough!

Ry
Review №15

When it comes to buying a new vehicle you won’t find a better sales person than Rocky Moore. We’ve special ordered two new cars from him and he got us exactly what we wanted down to the last detail. Rocky makes you feel like family while still being professional, getting you what you want and the best possible price. If you’re in the market for a new or used Ford I recommend Rocky Moore, I won’t use anyone else.

Sa
Review №16

Service was fast, friendly and prompt. Lobby was clean with coffee, water and tea available and employees were kind and attentive. I was in and out and it was easy. Exactly how we want our auto service to be.

An
Review №17

When it comes to buying a new car, Rocky Moore has always been extremely helpful meeting all of our needs. We’ve been buying all our cars through him for years. He knows all his vehicles inside and out and will spend a lot of time making sure his customers feel comfortable with their purchase. Rocky is always friendly and easy going, and makes the entire car buying experience very pleasant.

Te
Review №18

The whole visit was great. Kevin was awesome he described the service and when it was done went over the inspection with me and suggested services due at the next visit. You have a loyal customer now. Thanks Terry

Ev
Review №19

First Time buying an SUV and I knew exactly what I was looking for. I was referred to Rocky by my Chiropractor (Southern Oregon Spine + Rehab) and I am very happy with the results. The team worked amazingly to get me exactly what I was wanting in an explorer, even when one wasn’t available on the lot. They didn’t push me into anything I wasn’t looking at and they worked with me very nicely. It was a great first time buying experience and I’m thankful. It feels like a dream! I love my new car and I’m learning more all the time.

Je
Review №20

If you’re looking for a Dealership to establish a lifelong relationship with.. Butler Ford in Ashland is the place to go! Everyone was fantastic. I decided months ago that it was finally time for me to order my dream truck. The whole process with the Butler group went seamlessly. The process started with meeting Joel Nickerson and Drew Seater Ford Sales Manager. They went through all the options on the truck that I could order and gave me some truly helpful suggestions. I could tell right away that they weren’t your typical dealership. Just in it for one sale! They truly wanted me to be educated on my purchase. Their customer service is top notch! I told them that this was going to be the biggest auto purchase of my life. It was evident that they truly cared. The way they went through every option suggesting to add things and take things off that I didn’t need was super helpful! When I came back to the Dealership to finally punch my order. Peter Mcfadden another Sales Manager with a company. Happen to be at the dealership when they were busy. He took the time to go through my order again with me! You could tell he was well-versed in Ford. My sales people Keith and Rocky were both top-notch. They were quick to inform me when my truck arrived at the dealership. They had it in top-notch condition the day I scheduled pick up. At no point before or after the purchase did they make me feel like I was inconveniencing them with any questions I had. Jack in finance was great! He suggested several options to help me protect my investment! Butter Ford thank you for helping me literally make my dream come true! You’ll have this customer for life!

Ja
Review №21

Jeremy Taylor was amazing to work with. No pressure and very well informed on how best to make a deal happen. Loved the collaboration and overall experience. He also helped show me all the cool new features of the Bronco Sport which is super nice so I can skip flipping through the manual. Highly recommend both Jeremy and Butler Ford if you are looking for a new vehicle!!!

Ri
Review №22

Rocky was great. He really went above and beyond to make everything work and to make sure I was happy in the end. Great experience.

An
Review №23

This was the best car buying experience my husband and I have had in years! Steve Green was so very pleasant, didnt rush or push like typical sales people, and was very knowledgeable about the car and willing to answer any questions we had. Drew Seater, was very enjoyable and hilarious from the beginning to the end of the transaction. They treated you like real people and not a sale. Highly recommend!! We will definitely tell all our friends and family to buy from Butler!!

Do
Review №24

Drew and Craig were awesome to deal with! I bought a car and didnt get a headache like those other dealers. Honest, upfront and no hassle. I will always recommend Butler Ford to all friends and family.

Bu
Review №25

My wife and I went shopping for a specific vehicle and, as advertised, Butler Ford had exactly the make and model that we were interested in purchasing. Additionally, a special thanks goes out to Jeremy Taylor, one of their Product Specialists. Not only did he help guide us through the purchasing process with our intended trade-in, he provided a detailed overview of the purchased vehicles accessories and the onboard computerized functions. I was impressed by Jeremys knowledge of all the features. Overall, it was indeed a pleasure doing business with Butler Ford.

Ye
Review №26

Excellent service at the Butler Ford! Kevin was hospitable and greeted me right away. I did not have to wait long for an oil change. The waiting room was clean, spacious and comforting. I will be back for any service needed on my Mustang. Thank you!

Aa
Review №27

Excellent service, the staff here was great to do business with. Steve Green the sales representative I dealt with made the whole experience easy and painless.

Pe
Review №28

Steve Green, Product Specialist at Butler Ford was great. It was a pleasure to deal with him. He was very accommodating when we test drove several different models of trucks. I will definitely purchase my next vehicle from Butler Ford.

Sk
Review №29

My experience at Butler Ford was wonderful from start to finish. I was treated with kindness and respect by every person I encountered. Everything was streamlined and very professional from the vehicle waiting out front for me to test drive when I arrived to the signing of the final paperwork. I couldn’t have asked for a better experience and I would recommend this dealership to anyone. Butler Ford was recommended to me, specifically to work with Rocky, and I traveled all the way from Portland down to Ashland based on this recommendation and it was worth it 100%! Thank you Butler Ford for helping me get into my brand new hybrid!!

Ke
Review №30

Kevin was great in handling the service on my 2021 F-150. Efficient & professional all the way through. Our road trip is going swiftly with our truck running like a dream!

Co
Review №31

I called Mark Retter with a problem and I brought my Expedition in without an appointment and the team fixed the problem while I waited. His team went the extra distance to solve my problem. Thank you!!

br
Review №32

This was the best car buying experience we have had it many years. Everyone from Rocky to the sales manager was friendly and obviously there to help us and make our experience as easy as possible.

Ni
Review №33

Great inventoryStaff was friendly Mr Drew was very helpful thank you all

Em
Review №34

This was my first time purchasing from a dealership and it was such a smooth experience! Rocky was very informative and easygoing. The sale and trade in were simple and quick. I got exactly what I wanted for a great price.

Ad
Review №35

I had a great experience buying from Butler Ford. Anthony B was a pleasure work with and made the entire process a breeze. No pressure and very transparent.Great price and great vehicle! Thank you!

Br
Review №36

I flew to Butler Ford to get my new truck. I was truly impressed with their outstanding customer service!My salesman, Jeremy, kept me updated as the process of my truck order progressed. When I reached out with the smallest of questions, I got a rapid response and answer.At the time of paying, they were not pushing hard on options but offered up some features and were courteous when I declined.This is an outstanding dealership experience that I just don’t think you find very often. If you are thinking of buying a vehicle, take it from this very particular reviewer, Butler Ford is an outstanding experience.

Ry
Review №37

My entire service experience was easy and pleasant. People, price, time estimate, waiting room, everything was great.

Ka
Review №38

Wonderful customer service from the very beginning. Responds to text and emails promptly. Polite salesmen and financial service. Accommodating on all levels. Quick process with great outcomes! Thank you all for helping me buy my first new vehicle.

Jo
Review №39

Another flawless truck deal from Butler Ford! Excellent service, they make buying easy. Thanks to Joel and the crew!

El
Review №40

I was greeted promptly and the service done as requested. Was told the battery needed to be replaced. Called hubby for advice. Went to Interstate for the battery. Service greeter ( Ford) was VERY helpful and clear in communication and gave me options. All protocols were being followed.

Ga
Review №41

As always, very nice, highly competent providing quick service.

Ru
Review №42

Butler Ford is great! I have a 2019 f350 with a service bed and my check engine light came on and started running rough, made it down to Butler and walked in and was greeted with smiles talked to Mark he went above and beyond to get me back on the road and back to work, with all my tools and materials loaded in my truck. All the people at butler are great and go the extra mile to make sure the costumers are well taken care of! Thanks again guys!

Je
Review №43

Check the internet prior to making a purchase. I was in the market for a new truck. Located a truck on the Ford website that showed in inventory and available at butler ford. I tend to support local companies whenever possible, however price gouging does not earn my business. The truck was available but the sales manager Kevin wanted to charge me $6,000 over MSRP because of the chip shortage. Its kinda like the price gouging of people hoarding toilet paper. Needles to say I found someone online who would sell me the truck for MSRP with a rebate added on top of that. In addition they delivered the truck to my house within 48 hours. Check online prior to making any purchase.

Ri
Review №44

Love my new Ford F-350! Big thanks to Joel and Drew for all the time and effort put into finding the perfect truck. If youre looking for a new or used vehicle, Butler Ford is the place to go!

Na
Review №45

I was very happy with the experience I had at the service department. Everyone is helpful, friendly, courteous and efficient. The drinks they provide while you wait cover a good spectrum. I am very satisfied with Butler Ford!

Jo
Review №46

We had a Five star experience here. Jeremy was wonderful and walked us through the process. We both agreed this was one of the best car buying experiences we’ve had.

Sp
Review №47

Working with Jeremy was a great experience, he made the process as easy as vehicle purchasing could be. We did our research and knew what we want, and Jeremy was fair and pleasant throughout. Jack in finance was also great to work with, and made the rest of process as simple as can be.

Ch
Review №48

We had a very bad experience with them. Steve, the sales person treated us like little kids and didn’t listen to what we wanted. He tried to show us older model trucks when we told him we were looking for a new one. He tried to tell us there would be no rebates on a truck and that we were going to be charged full price when that was inaccurate information. He ended up going to get a manager and we talked to him. The manager tried to make things right, but at this point we didn’t want them to have our business. We won’t be going back. We hope that this doesn’t happen to anyone else.

To
Review №49

Fabulous inventory. Clean vehicles. We worked with Rocky. Hes a Rockstar and a Unicorn. And yes, we bought a truck. Thank you Rocky & Butler Ford.

Ka
Review №50

Rocky Moore and the whole team at butler ford were a breeze to work with. They helped me find exactly the truck I was looking for. Living a few hours away I was very impressed with the excellent communication through the entire process of buying my dream truck.

Ta
Review №51

A big thank you to Kevin and his team.. Im from Cali my car broke down while I was driving to pick up my daughter in Ashland.. I gave them a call on Sat night and he would wait till the tow truck came and had a quick look at my car.. it was bad but his team got me back on the road again to Cali Wednesday afternoon thank yall so much again 💜💜

Me
Review №52

This was a awesome place to buy they were quick with no pressure sales Scott McKirgan was very easy to work with. We went in knowing what we wanted and walked out with exactly what we wanted no pressure to buy something we didnt want

De
Review №53

My wife and I were looking around for an Explorer when we saw a 2019 Explorer Sport at Butler Ford. We made an appointment to look at it with Rocky and had the best car buying experience we’ve ever had. His knowledge of the vehicle and low pressure sales really sold us on the whole experience. We would recommend buying a vehicle from Rocky and Butler Ford to anyone that is looking for a vehicle.Thanks Rocky.

Ma
Review №54

Great service & their final price came in lower than the quoted price.

Mr
Review №55

Great service, as always. In and out in less than an hour.

Bo
Review №56

I love taking my truck into Butler Ford, I like the fact that if I wish to wait, they get the work done in a hurry, and it’s always done right!

Ma
Review №57

If i could put 0 stars i absolutely would. i bought a car about 2 years ago and recently took it in for my transmission being repaired. basically this dealership sold me the car with this transmission problem and not only this, they zip tied and glued my wires that connect everything to my transmission making it nearly impossible to repair without tearing apart my transmission. i’m beyond mad and beyond annoyed, the warranty for the parts are out of date but i am now looking at forking out almost everything my husband and i have to repair their mistakes

Dr
Review №58

Great overall experience purchasing a new truck with Rocky. Genuine no pressure atmosphere, had all paperwork prepared upon arrival and was out of there in 45 minutes. Would highly recommend.

Da
Review №59

Butler Ford Ashland was our first stop on our quest for a Ford Expedition. We had planned on checking several car lots as we were traveling on a trip north. After visiting with Rex at Butler, we decided to just leave it to him. We felt that he would find what we were looking and boy did he! Within a month we had our perfect fit. No hassles! Every employee we worked with was very up front, friendly and helpful. Thank you Rex and crew!

Ji
Review №60

Rocky, was a good listener for the kind of vehicle that we needed. He was thorough at explaining all of the features and worked hard at getting it to fit our budget. This is the second car we have bought from Butler and the experience was exemplary both times.

Ca
Review №61

The facility was clean and inviting! And Jeremy Taylor was so helpful in helping us find the perfect vehicle for our family! His coworker also helped after the sale with setting up the Bluetooth and other settings in the vehicle.

Er
Review №62

Delivered 4 brand new trucks, great people.

To
Review №63

Great customer service and completed work in the time that was quoted

Ja
Review №64

Easiest car buying experience ever!! Rocky was Amazing!!

Gr
Review №65

Best truck buying experience I have ever had. Jeremy T patiently and thoroughly helped facilitate a great truck buying experience from beginning to end! I appreciated his no pressure approach with honest and helpful communication throughout the process. When I needed more information, he always made sure my questions were answered. Thanks again! Would definitely recommend him to others.

Ma
Review №66

Did a great job. Friendly employees. Service was done in a short time. Will be back for next service.

Da
Review №67

Recently we bought a new car from Butler Ford. We didnt expect to buy. We were just shopping, but we loved the car. It was comfortable, peppy, and well appointed. And they gave us a good deal on rebates, financing, and trade-in. Our salesman, Rocky Moore, showed us all the vehicles we were interested in, no pressure, just answering questions and making the whole process easy.

Ha
Review №68

My car buying experience was made possible for me and my family while working with John and Rocky. I had driven over 300 miles to find the best vehicle to fit my family needs and the best service possible to help fit my needs and my familys. John was prompt, very knowledgeable about the vehicle and was able to assist me even in the later hours of the day. I couldnt have asked for a better team to help me get my first every brand new vehicle. I am more than thankful for John, Rocky, and the whole team at Ashlands butler ford. Best car buying experience I couldve ever asked for. The costumer service here went above and beyond to bring me my new vehicle, even driving it all the way to my job in Portland Oregon.10/10! Would highly recommend to anyone and everyone!

Ni
Review №69

Mark is the best service manager I’ve dealt with. And I’ve known many but he really goes out of his way to take care of me and my truck.

Da
Review №70

After experiencing some chronic truck problems, and being dissatisfied with my local Ford/Chevy dealership, my dad suggested going to Butler Ford to shop for a new truck.After speaking with Joel on the phone, (a few text messages as well) I made up my mind that i was making the 270 mile, one way trip to trade in my old Chevy.Upon arrival, I was introduced to Joel and Rocky, and between the two of them, they were able to find the perfect truck to suit my needs and budget.Professional, efficient, patient, are a few of the words that come to mind when describing my experience with Butler Ford.For anyone that is nervous about car/truck shopping during COVID? Should not be worried about going to Butler Ford. Everyone wore a mask, seating was spaced out 6’ or more, hand sanitizing stations were in the lobby, I truly feel like Butler Ford took every appropriate measure to ensure a safe shopping experience for their customers. I would definitely buy a vehicle from them again, and would encourage anyone to use Butler Ford as their dealership the next time they are in the market to buy.

Ei
Review №71

They were very honest, felt good about the deal we made.

Bo
Review №72

I am so pleased with the Gold standard of service and attention to detail I receive from Butler Ford. Kevin goes Above & Beyond to give such personalized personal care. Kudos.

Ke
Review №73

Keith & Joel go the extra mile to make your purchase experience fantastic. Up front, honest, right to the point great service.No run around games like they do at my local Ford Dealership.Service & Parts Department are excellent!! You wont be sorry so give them a call if you want to be treated like a customer ✔✔✔✔✔ all good stuff here.

Je
Review №74

Keith in fleet sales was great. Very easy to deal with and get things done!! We were able to get in and out with a brand new SUV in under 2 hours, thats almost unheard of!! Thanks to Keith and everyone else at Butler Ford, you guys rock!!

Be
Review №75

I purchased my vehicle at Butler Ford and have had most of my maintenance and a couple of repairs done there. One of the things that impressed me about the service department was being told, after having an emergency makeshift repair performed while on the road, was to not spend any more because the makeshift emergency repair was just fine. They earned my trust.

Ir
Review №76

We the best buying experience with Rex Cunningham. He was easy to work with and just an all around great guy. We would definitely recommend him and plan to in the future. Thanks again for your help with our new truck purchase!

Gr
Review №77

They are great! Definitely going back when I need work on my car. Price was great!

Me
Review №78

Although they had limited stock due to the pandemic, the team worked hard to find a car that fit my needs and at a great price!

Mi
Review №79

Excellent customer service, reliable mechanics, and fair prices. Overall I use this establishment with no anxiety or stress.

Ru
Review №80

I bought a truck from crater lake ford a few years ago and when the check engine light came on I went back to have them run a diagnosis to find out what was wrong and they were going to change me like 150 bucks to run it so I went to butler and they ran the diagnostics for free turned out to be an ignition coil, then went to their parts department and Matt was great got the part pt it in all good. Since then I havent gone anywhere else since then my family have bought 3 vehicles from them, have always worked with Rocky and Joel they are awesome and I wont buy a vehicle anywhere or have work done on them anywhere else

Li
Review №81

I would never take my truck back here!I took my F-150 in for a diagnosis thinking that surely a Ford dealer would be reliable and decent... Sadly, they managed to create a leak that COULD HAVE RUINED MY TRANSMISSION...My transmission fluid was high when I checked it before bringing it in (I checked it using the correct procedure per the owners manual), but I had never added fluid (I bought the truck in January).The service department proceeded to tell me that it was leaking everywhere and I needed a new transmission. How was it leaking everywhere and still so high?? No explanation... When I picked up my truck it was actively leaking coming out of their garage. It leaked all the way to the transmission shop, and wound up 2.5 quarts low! There is no way it was doing this before visiting the dealership.

vi
Review №82

Rocky helped me purchase my new used car! He made the whole experience easy and helped me find a great deal! I’m in love with my new car! I highly recommend Rocky at Butler Ford! I would also like to add that Butler has gone above and beyond with their safety measurements, all staff is wearing masks, social distancing is being used and the building is spotless floor to ceiling, thank you Butler for caring about our community.

Am
Review №83

Just purchased a new F250 on 12/10/2020 and worked with Keith who was great. We dont live in Ashland but found they had the inventory we were looking for and the exact truck we wanted! Keith sent us enough information via text and email that we felt comfortable the truck would be what we wanted before committing to the drive over the pass. We would recommend Butler Ford and Keith Devenport in the future!

Jo
Review №84

Rocky Moore and Drew Seater went above and beyond to get get me into my 2021 Ford Ranger. Best hassle free experience with out any run around.

Sc
Review №85

Joel & Steve were a huge help in getting me into a new truck! They went above and beyond in helping me find exactly what I wanted. Would recommend them to anyone!

Ro
Review №86

Best auto purchase experience Ive ever had. Just a great group of people at Butler. Thanks to the sales team, Steve Green and Rocky Moore, Sales Manager Joel Nickerson, and Business Manager Drew Seater. They really went above and beyond to take care of me. Im really excited with my new F-350 Super Duty! I would absolutely recommend Butler Automotive Group.

Al
Review №87

Im cross reviewing to Butler Kia as it was both places that helped us. Bradley Oliver at Butler Kia and Jermey at Butler Ford in Ashland are an amazing team and made buying a truck stress free. We talked to them several times and they ended up getting us into something better than expected. Didnt feel forced or like they were just trying to get a sale because at the end of the day we got more than we thought possible for less than what we were expecting. I would recommend them to all friends and family! They treated us with such class that we didnt feel pressure but more like we were hanging out with friends or family. Amazing!

Jo
Review №88

Way more personable than the big chain dealership in the area. And on top of that, they are willing to compete on price too. Easy to talk to and no feeling pressured or sold. Rocky, the floor manager, really understood my preferences and was super knowledgeable on the vehicle and promotions. I felt comfortable and in charge the whole time. Looking forward to visiting again in a couple years when I need a truck!8 months later ... Looks like I needed a truck sooner than I thought. I returned and had the same great experience. Butler did a dealer trade with another dealership in order to get me exactly what I wanted (basic but with a few key features). Body shop assisted with a very minor issue a few days after the sale, no problems. Everyone I met was happy to help and showed that they had my interests in mind. Ive bought cars for a few decades now, and never considered myself a dealership buyer, but Butler has earned my confidence and business.

Je
Review №89

I love this company! Rex was so knowledgeable and also responded to me quickly. He really invested in my situation and brought me great ideas and solutions. The whole staff made this easy and exciting. Great people! Easy purchase!

Bo
Review №90

Rocky in sales was so helpful, I enjoyed our conversation and was pleased with his knowledge of the car I purchased. Dave was great to work with in the finance department and I felt comfortable with his questions, and he had the answers to all of my questions! Joel, Andrea and Brian are great to work with as well! Im a Bulter customer for life, I had a wonderful experience! Thanks yall!!!

Ly
Review №91

Ive been researching and talking to several salesmen at various car lots, and Rocky Moore at Butler Ford was head and shoulders above the rest. Incredibly knowledgeable, never condescending, and zero pressure. I was very glad to buy from him. Drew Seater on the paperwork side was helpful in getting me every rebate possible, which was very much appreciated. I wouldve liked a lower price, but it was competitive, and I was unable to find the truck I wanted anywhere else.

Ro
Review №92

We found the truck we wanted and were able to purchase from a great community partner. Rocky was helpful and informative. Great service.

Wa
Review №93

Excellent experience with all persons I worked with. I knew Drew Seater from Klamath Falls, he sold us two Fords, I called him and it was his day off. He is now a sales manager and does the loan documents at Butler. Drew went into the store on his day off found us the Explorer we were looking for, hooked us up with Rocky who did the sales work. They came in at the price we wanted. Joel, the store manager dug deep with ford and found an additional $1500.00 incentive on top of the $2000.00 incentive. The whole team stayed late as my wife works until 6. Once a deal was made it took less then 30 min. to complete the paperwork. Easy to deal with and straight forward. We will be back.The Shepherds

Sa
Review №94

I just traded in my original f-150 for a beautiful use f-250. Rocky was a huge help. Very knowledgeable and personable. Another great experience, and Im a customer for life.I am a very happy camper after dealing with Rob Lucey at Butler Acura. I called about some Memorial Day sales on their F-150s and they did not disappoint.We gave Rob our budget and what style we wanted and he took us right to what would become my favorite vehicle ever.He was thorough when showing me all the great features that came with the truck, keyless entry, auto start, Bluetooth calling, apple carplay... the list goes on. Coming from a Stone Age car with limited features, I would’ve been dead in the water without him. 😂Rob was friendly and understanding. Took us all of about an hour and a half to have everything picked out, paperwork prepared and test driven. (I was on a time crunch getting to work and they handled everything as quickly as possible.) They called me when everything was ready to go and I picked it up after work.I got my F-150 4 days ago and I have already put 800 miles on it.... but I couldn’t be more excited for the next 300,000.

Ja
Review №95

Weve purchased 2 vehicles through Rocky and a couple family members have as well. He was honest and friendly and bent over backward to help get our payments to exactly what we wanted or below and get us a great deal on our vehicle. Great customer service, so friendly and no pushy sales games. Thanks for the great car buying experience! We highly recommend him and this dealership.

Dw
Review №96

I caught the tech in Medford eating lunch in my truck then he left my dash off and sent me home. I had to turn around go back and have my dash put back on. My experience in Ashland was nothing like this. They were professional and got the job done before sending me on my way.

A
Review №97

Great Customer Service always willing to go the extra mile! Keith is one in a million, straight forward, honest and quick to respond when I had questions.

Na
Review №98

Rex Cunningham took wonderful care of our car needs.

Jo
Review №99

Friendly people, quick service, priced as quoted, and their COVID-related precautions made me feel safe while waiting for the service to complete.

Po
Review №100

Exelent service great people working on Butler Ford especially Rocky Moore he help us whit everything and made posible my dream to get my king ranch. Thanks Rocky.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:1977 OR-99, Ashland, OR 97520, United States
  • Site:https://www.butlerford.com/?utm_source=google&utm_medium=serp&utm_campaign=googlemybusiness
  • Phone:+1 541-482-2521
Categories
  • Auto body shop
  • Ford dealer
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car dealer
  • Car detailing service
  • Mechanic
  • Oil change service
Working hours
  • Monday:9AM–6PM
  • Tuesday:11AM–5PM
  • Wednesday:8:30AM–6:30PM
  • Thursday:8:30AM–6:30PM
  • Friday:8:30AM–6:30PM
  • Saturday:8:30AM–6:30PM
  • Sunday:8:30AM–6:30PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations