user
Starbucks
5555 Laval Rd Suite A, Arvin, CA 93203, United States
Appearance
Starbucks
Comments
Na
Review №1

Drive thru line was very long so we left the line to park and go inside. Ordered 2 peppermint lattes. Got back in the car to continue on our long drive. As soon as I took that first sip, it didn’t taste right. Looked at the sticker label and she rang us up for mochas instead of lattes. Not worth turning back so we just threw it away at the gas station stop. Saw other cars backing out of their drive thru line afterwards. I understand it can get busy but we shouldn’t have to wait in line for that amount of time. Over 10 minutes and the line did not move an inch, not exaggerating.

Ch
Review №2

See photo...thats what you get for an overpriced 20 ounce cup. COME ON STARBUCKS...FILL THE CUP UP!!! My wifes venti breakfast tea had only one tea bag.....all the other Starbucks serve two. Do your self a favor....use the Starbucks on the other side of the freeway across from Petro Travel Center. As long as you dont mind waiting till EIGHT A.M. for walk up.

Br
Review №3

Took absolutely forever to get one drink.

Ru
Review №4

Liked the green post-its you could write and hang on board. Lots of positive vibes and messages on those

Ro
Review №5

Rude to truck drivers all cause cant take a semi threw drive threw one worker was willing to let us order until I assuming the manager refused to serve truck drivers in walk threw drive thew and said cant come in win open ether rather serve clean people wow so Starbucks dont serve truck drivers or cops wow I will blast yell so much for wanting a nice cold frap after a long day o wait ant it us truck drivers that deliver how u gona operate if drivers dont deliver rude much I give u zero stars other than the one gentleman that was willing to make our drinks guess I will find a Dutch brothers instead

Kr
Review №6

2pm, Thursday, 8/5/21. Very busy so too loud to order in person for someone as soft spoken as myself. Perfect drink. The app estimated my pickup time half of what it was. My service pup was welcome.

An
Review №7

They had me waiting in the drive thru for 20 minutes with no one taking my order. I would understand if there were other people in the drive thru but it was literally empty and there were not that many people inside either so I don’t understand what they were doing. They didn’t even bother to tell me to wait they just straight up ignored me at the drive thru.

Gi
Review №8

Clean and quick service. Staff was nice and answered few questions we asked.

Ca
Review №9

Great staff and manager. Someone in our party lost their wallet and we thought it was stolen. Manager Martin Rojo and his staff were wonderful, kind and helpful. They gave us water and a place to sit and sort things out and helped us to file a police report. Came to find out later the wallet was still in our possession. Embarrassed but grateful for the nice people at Starbucks, Arvin CA.

El
Review №10

Great customer service from an African American male barista who made my experience here so very special. I stopped by for a quick bite and felt so welcomed here. It’s always the little things. Sorry I missed his name badge but still wanted to express my gratitude. 🙏

R
Review №11

This time was the longest I waited at any Starbucks location. For having only 8 cars in front of me it took nearly an hour to get my drink and I am not exaggerating. Once I got my drink it was not even good. I ordered Venti Mocha frappuccino and I think I just got chocolate milk. Not going back here.

Sp
Review №12

I waited like 40 minutes to and hour stuck in the drive thru. Worst Starbucks Ive ever been to. Very slow service and only has tall sizes smh never going to come to this location again.

Mi
Review №13

I have been working on a School Construction Project in Lamont. I visit frequently and am always treated well by all! Drinks and snacks are great!Staff is awesome especially Gina and Abi are always greeting me with smiles( under masks)and good attitudes.!!!Thank You all..

Ja
Review №14

This is a very busy place for drinks at 3:52 it’s 4:13. The cashier was the best but everything else taking forever. Why they got a 4 not a 5!

Er
Review №15

I didnt order coffee, just pastries for the road. They offered to heat them up, which was nice. It took them a while to do it, which was less so. A perfectly cromulent Starbucks franchise

St
Review №16

As I was leaving, I passed another customer who was entering the building. He excitedly volunteered, “Man I hate Starbucks, but they sure do have good coffee.” Tears were streaming from his eyes. Five stars.

RJ
Review №17

Great place to stop and get a quick coffee break. After a long drive through the Grapevine this place definitely hits the spot.

Ag
Review №18

Great stop from LA to San Fran Area. The area around is a newer development with some restaurants and a hotel.

Da
Review №19

Busy spot, but understandable considering the location. Unfortunately they were out of vegetarian food options around 2pm but luckily there are other places to eat nearby.

Me
Review №20

Good customer services and clean.

ka
Review №21

The Tejon ranch location very dirty and understaffed. Put my drink in the wrong cup. Had to remake.

Cu
Review №22

Excellent service and breakfast phenomenal

Ev
Review №23

Good, but since this is in an area where people are passing through, it gets very busy. Expect a longer wait time. The baristas are working as fast as they can.

sl
Review №24

Was just there and was given weird attitude. Didnt like the experience. Wish I could take a tip back lol.

wi
Review №25

Took 30 minutes to get served. 6 people behind the counter and the line wasnt particularly long when my friend and I started.Got to the cashier and was told they werent stocking green tea this summer.Need 0 stars.

Vi
Review №26

Spent like and hour waiting in the drive thru, never coming back to this location again.

Er
Review №27

The service was great, stopped here twice, the first time the girl that helped me had a great attitude, pleasant enjoyed her vibe. The second time it was a different person, nice still but the first one was refreshing! I dont really like Starbucks, to me their coffees are over priced, the quality does not equal the price, I wish I knew the girls name, she made the difference in my review!

Jo
Review №28

Amazing, I don’t understand how these folks keep a great attitude with so much pressure when work load gets heavy

Ch
Review №29

Not once have they gotten my coffee order right and yesterday was argued with when I said the screen was wrong. How is it I have to do my best with my job, yet a coffee server can screw my order up everytime??? All I wanted was a coffee I like that starbucks is capable of making?

Ai
Review №30

WORST EXPERIENCE EVER!!! The staff got all my orders WRONG! Vanilla Frap. had some sort of caramel in it. Also had to wait 30-35 minutes for the House Coffee. Next time: McDonalds coffee.

Mi
Review №31

My cousin ordered a hot drink and they made it iced after she told them to make it hot 3 times.

D
Review №32

Great little stop on our way north! Line went fast and the atmosphere was good! Staff was friendly and nice! Typical Starbucks flavor you would expect at any Starbucks. The bathrooms were clean. Perfect location right off of highway 5! I would definitely road trip.

Al
Review №33

Sweet girl at the drive thru window, asked about us while taking her older and where we were headed. Good small talk

Ke
Review №34

The most crowded I have ever seen a Starbucks. It was a Sunday afternoon. Employees did well under pressure.

MJ
Review №35

Excellent as usual. On a road trip so always greatful all shops are consistent.

J.
Review №36

Avoid at all costs: slowest drive-thru in THE WORLD!

Ma
Review №37

Gross bathrooms and trash cans overflowing inside and out of store.

Ru
Review №38

Service was terrible! Online ordering time was a joke.

Ja
Review №39

I just ordered a Carmel macchiato and its not even all the way full. This isnt the first time this has happened here but it is the first time Im saying somthing about it.

Sh
Review №40

Always friendly staff with attention to detail 4 food and coffee

An
Review №41

Dont stop here unless you want to wait 30 minutes for the wrong drinks.

Wi
Review №42

It has the usual amenities you expect from Starbucks. I was disappointed at the limited number of power outlets, a usually strong point of Starbucks. There were in fact no normal height tables near outlets and only two small round top high tables with power outlets. I found the use of the high table uncomfortable for my seven year old granddaughter and me using and charging a laptop and tablet with drinks.This location is near the Tejon Ranch Outlet Mall.

Ja
Review №43

It sucked. They no longer carry Stevie sweetener. Check two other Starbucks stores as well. They dont need my money

Ni
Review №44

Super friendly baristas!

Of
Review №45

Love going to starbucks! They are always nice and make my drinks how i like them

Ma
Review №46

Excellent location in walking distance from travel center. Very friendly baristas with great customer service. My drinks are always on point. 👍🏾👍🏾

Jo
Review №47

Barista Laura is amazing at making my hot drinks. . . Perfect every single time. 👍👌

Ra
Review №48

Frappuccino was good. They were really bad on the amount of the expresso though.

Cr
Review №49

Worst drive thru

KE
Review №50

Quick and satisfying

Je
Review №51

To the asian girl that was making the frappuccinos . Dont make a fuss. If you forgot just make it well wait but dont make a big deal to your coworkers in front of us as if it was our fault you or someone else forgot. Thank you

Re
Review №52

This was the dirtiest Starbucks that Ive ever been to. Restroom was embarrassing, couldnt even use it and while in line, I noticed even more filthy things. My husband just ended getting a black coffee out of their dispenser and I passed.

Pe
Review №53

Incredible customer service but an employee named Olivia who actually inquired about our trip and destination while waiting for our order.

Se
Review №54

Fast and clean

Br
Review №55

Consistently good and had usable clean bathrooms which I really appreciated!

Ga
Review №56

On the road hwy 99 at wheelers junction and cant use the restrooms...and the workers used bare hands to put coffee lids on the coffee after pulling up her mask and touching her face.

Sa
Review №57

Love Starbucks always will I love the java chip frappuccino

Lu
Review №58

MANGO DRAGONFRUIT SO YUMMY!!!🥭

To
Review №59

Great deals on bundles!!

De
Review №60

Great stop point on the arduous trek north on Interstate 5. First exit at the bottom of the Grapevine. Easy on and off the highway. An exit dedicated to the ease of the long distance traveler. Quick, efficient and surrounded by lots of food and gasoline options.

Ka
Review №61

Very clean location, always busy , and wait is reasonable

Li
Review №62

Very friendly and really good service love it

Mi
Review №63

Our go to Starbucks on the way home from Disney!

Ri
Review №64

Consistent like every other Starbucks which is good if youre unfamiliar with the area. There are times when I want a Starbucks coffee. Personally I am handicapped and prefer a good drive thru. If you want atmosphere it is what one would expect. Excellent service and coffee that tastes like you expect it to.

Bi
Review №65

Quick service even when busy with very friendly staff. Im surprised at the volume they can handle with consistent quality.

ma
Review №66

Wow got about 85% ice and 15% coffee. What a ripoff

Cr
Review №67

Very nice and fast!

Ja
Review №68

Fast an courteous

Zo
Review №69

They were closed at 7:50.

Gr
Review №70

Super good coffee and tea. There are many options for noncaffeine drinks. Also the costumer service is phenomenal 🙂

Jo
Review №71

Crazy busy but right before Tehachapi Pass it is to be expected. Coffee and other beverages never disappoint. I would suggest that they have someone keeping the bathrooms clean, the tables and counters cleared and the outdoor garbage receptacles emptied. These things always makes me wonder how clean they are behind the counters. Again, super busy location.

An
Review №72

Batista this morning was so kind and friendly, sorry I didnt have cash for tip!

Jo
Review №73

I visit this Starbucks Everytime Im on my way to Bakersfield. The staff is super friendly and the store is nice and clean. I really like the setup and atmosphere and I would recommend this store to anyone visiting the outlets or passing by who needs a pick me up

Gi
Review №74

The wait time is 30 min. Even if you ordered on mobile

Ry
Review №75

The baristas were a joy to talk to. They are used to seeing lots of travelers and they still make your experience personal here. They were very fast and efficient and a very clean store. Highly recommended.

Co
Review №76

Great service, my barista greeted with a professional and upbeat greeting which was nice after a solo drive of a few hundred miles. Lol.The service was quick and then overall recommend this location out of the two in the area. 10/10 would go back on next drive passing that area.

D
Review №77

A must refreshment pit stop. Products & services are good. Today is the 1st time using the drive through. Believe it needs better info display.

PA
Review №78

Great service Great selection of coffee

Al
Review №79

Very helpful and courteous employees. All wearing masks too

Ma
Review №80

Patient and attentive person took our order, got it perfect, and delivered it to the pick-up window with a smile. What else can you ask for?

Al
Review №81

They were ok.

Ju
Review №82

More convenient location on the base of grapevine

Mu
Review №83

Its a known brand name with prices that i found pretty high yet very busy too.

St
Review №84

Great location and very close to the exit. Friendly staff and attentive to needs. This store is well kept and clean. Ample parking space.

J
Review №85

Good Starbucks. They are always busy here. It is a decent place.

Ca
Review №86

Mass produced coffee hard to enjoy anymore. Coffee has no unique flavor anymore. Definitely a Peets fan and really prefer coffee at home. I like that they keep people employed!!!

Er
Review №87

Great quick Service! Very clean store. Well managed. Thank you!

jo
Review №88

Very good service always and lots of smiles. Nothing like my morning brew to awake and happy ,uplifting people making your start of a good day. Praise the workers of starbuckies!!!

Xx
Review №89

Xxsloth_teamxX on YouTube

Ph
Review №90

Good Starbucks. Lots of options. Great bagels

Is
Review №91

Great place to stop and relax in the outdoor seating after a long drive off I-5. Plenty of restaurants, gas stations and even shopping available near this Starbucks. It was very busy when we stopped by but the crew was very efficient and polite to expedite every customers orders.Also note that not all items available in store were not available on the Starbucks app menu, so you might just have to place your order at the counter instead of the app.

Ap
Review №92

I love that they have Starbucks in Disneyland. It sure did make my day. I was tired and that gave me the boost to make it until closing.

Na
Review №93

After ordering our items in the drive thru we were forced to wait 40 minutes! They didnt meet the sla Starbucks standard that you wait 1 minute after ordering or its free! On top of that the latte had a poor taste followed by a worse aftertaste. Rather than receiving a bad experience I would recommend driving, walking, etc. a little extra to get your coffee at a Starbucks which delivers good coffee in time!

Ga
Review №94

Clean restrooms. Friendly baristas!

Je
Review №95

I had a wonderful experience at this particular locations. The 4 baristas working behind the bar, were fast with completing a long list of orders, and they were having a lot of fun back there. As well as entertaining the costumers. Great group of people.

ra
Review №96

Slowest service ever!!! The drive through took more than 20 min since we replaced our order 😒

Be
Review №97

Worst Starbucks Experience of my life. We ordered inside and watched the chaos. The drive through orders went to inside customers and inside orders were going outside. People came inside from the drive through to get their coffee remade as it was wrong. We waited and waited and never did get our coffee. We asked about the order and get one coffee but the other never appeared. The lady ahead of us went to the counter twice and asked where her order was. We finally just left and we wouldnt stop at this Starbucks again.

La
Review №98

Bad staffing ....not looking happy at all. We asked for coffee she did not acknowledged the fact that we need to order...she turned around a gave us the cup. If she not happy she should stay home as everyones expectation is that SB always deliver top customer service. It was awful location.

Br
Review №99

Mobile ordering is great. Able to pick up my drink within the time stated

Ja
Review №100

This Starbucks is on a major thoroughfare in the central valley. Always the same quality beverages. If you expect to use the bathroom during busy travel periods expect a wait longer than for your coffee. This is not a quaint Starbucks and it seems this one taylors more to the in and out crowd during the travel season.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:5555 Laval Rd Suite A, Arvin, CA 93203, United States
  • Site:https://www.starbucks.com/store-locator/store/1009857/
  • Phone:+1 661-381-3205
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday:5AM–9PM
  • Tuesday:5AM–9PM
  • Wednesday:5AM–9PM
  • Thursday:5AM–10PM
  • Friday:5AM–10PM
  • Saturday:5AM–10PM
  • Sunday:5AM–9PM
Service options
  • Outdoor seating:Yes
  • Takeout:Yes
  • Delivery:No
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Coffee:Yes
  • Organic dishes:Yes
  • Prepared foods:Yes
  • Quick bite:Yes
  • Small plates:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
Planning
  • Usually a wait:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations