ASAP installed a replacement window in my home. Their window seal failed causing a cloudy appearance 3 years into a 10 year warranty. ASAP told me my warranty was invalid because it was purchased by my contractor. I told ASAP that I personally wrote and signed the check.I referred ASAP to Better Business Bureau. ASAP asked BBB to have me provide a cancelled check, which I did, but ASAP did not respond. BBB has told me that ASAP will be losing their BBB accreditation due to failure to respond to a warranty issue.

They are one of the only glass places that make double pane insulated glass panels in house and can be done in as little as 3 days. Every other place sends it out and will tell you 2 weeks. Their pricing for shower glass is a little higher than their competitors. But the reason for 4 instead of 5 stars is they arent always good about calling when your glass is done. Also had a problem with picking glass up during business hours and they werent open had to make the (30min one way, hour round) trip again to pick it up.