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Arroyo Grande Chevrolet
303 Traffic Way, Arroyo Grande, CA 93420, United States
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Arroyo Grande Chevrolet
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Le
Review №1

My daughter brother car into the Service Department for some repairs. Mike (the service writer) created her very warmly and professionally. Every aspect of her experience was better than expected and very professional. Small town flavor in a large community. She will always go back and have her service work done at Arroyo Grande Chevrolet. Thanks for taking such good care of my daughter.

Bi
Review №2

They got right on my vehicle and got it done Service department very polite and explains everything in detail

Ch
Review №3

They are always so nice and have really helped me out with a couple of emergency repairs. Have taken 3 cars over 18 years to them. Very good

Ke
Review №4

This was my best experience buying a car by far! Everyone was professional, kind, helpful and went out of their way to make us happy. Thanks again and we are loving our new truck!

Jo
Review №5

Sal was great to work with. We came on a lot just to look around in hopes of seeing a SUV crossover model that we havent looked at yet and found the Chevy traverse and a used Honda pilot.That was quite helpful and we got to go on a test drive with the Honda pilot and no time.

Jo
Review №6

Mike is great, I have my car serviced and he takes care of everything including a ride back to work.

Ll
Review №7

Be a lot better if theyll sell me a car

Ma
Review №8

The manager and car service and all employees are very friendly and treat me and my family good Everytime we go there to service are cars and do us right when we bought our 2 cars from them will be coming back in a couple weeks to buy our third car thanks everybody at A.G Chevy 👍👍👍👍👍👍👍👍👍👍😁😁😁😁😁😁😁

Ki
Review №9

We had an amazing experience at AG Chevy. Kevin was amazing and kept us updated at every step of the way and the finance manager was awesome and made sure that he got us an amazing deal. We were so pleased and can’t rave enough about this team! Buy here!!

Me
Review №10

Michael is always so friendly and attentive. It’s obvious extra precautions are being taken for their customers. Wonderful experiences every time with everyone there. I’m so glad I purchased my car here.

Ca
Review №11

Bought my wifes last car from them. No haggle no rip off

Sh
Review №12

We are incredibly happy with our experience at Arroyo Grande Chevrolet! I was pleasantly surprised at how quickly and professionally Kevin answered my online inquiry. He was zero pressure and provided all the information we needed to feel confident about leasing a new Silverado. We got great trade value for our Colorado ZR2 and payments right where we needed them. After several days of online shopping with typical responses and being ignored, we happily drove over 50 miles and passed two other Chevy dealers to do business with them. Sal, our salesperson, was SO easy-going and efficient. He even personally washed our truck since it was Sunday! We will definitely be back when this lease is up and refer everyone we know. Arroyo Grande Chevrolet has a fantastic team!

ji
Review №13

Arroyo Grande Chevy has always been my family’s go to dealership. The staff where exceptional and made us feel right at home. Sal was knowledgeable And friendly and made my experience like no other. He got me into the vehicle I wanted for my Family and at my price point I was searching for. I will always recommend Arroyo Grande to family and friends & definitely mention Sals name. Thank you AG Chevy.

Am
Review №14

Kevin and Nate were terrific to work with!! I would highly recommend arroyo grande Chevy!!! Professional! Smooth!!! They got us exactly what we want!

da
Review №15

They always treat you well small town feel with no pressure. Service department is top notch

De
Review №16

Excellent service and very friendly employees I recommend this place

J
Review №17

This place is the best Chevy service center I have ever taken one of my chevys too. They saw me last minute and got me back on my way quick. Highly recommended.

Di
Review №18

Worst customer service. I was ignored by everyone. They made an excuse they were busy and the only one there but there were no customers. I waited almost 15 minutes and Im the one that had to ask to be helped. They made me feel like an inconvenience to them. No apology. I will not do service with Chevrolet A.G. again!

ch
Review №19

First and last time! Rude people didnt even explain if anything else is wrong with vehicle. The whole experience was bad from dropping off to picking up. Lady by payment window was as rude as you possibly can get wont recommend nor will I go back for service parts or new vehicle purchase. So much for staying local!

Dy
Review №20

The best around thank you to Dom and Nate for getting me into my dream truck!

Be
Review №21

In and out in a timely fashion. Just how I like it.

To
Review №22

Great customer service!

CI
Review №23

I went to their parts department and the old person who attended me was really rude, I think he was upset with world.I been there before and I had a fantastic buying experience but what happened now is really sad.Its amazing how only 1 person can ruin a whole business.

Ma
Review №24

I guess your shuttle policy is to only allow one person in the shuttle during covid and it slipped mikes mind when my family called to be picked up. Rather than disappointing us he had the shuttle come and Mike drove our car to pick us all up. We drove our car back and he went back with the shuttle. Went out of his way for us this is why we come from Santa Maria to arroyo grande to service our car 😁

Re
Review №25

The salesman Kevin was amazing 🤩

Je
Review №26

The assistance here is 2nd to none.... awesome 👌ness advanced 👌

se
Review №27

Mike is one of the best service consultants I had the pleasure to deal with. Mike made me feel like I was family took real good care of me and my truck. I am definitely going to make Arroyo Grande Chevy my go to place for service.

ba
Review №28

Rigo Rivera promised TWICE TO CALL BACK WITH A LEASE QUOTE on a 2021 Silverado. When I called back the second time, he said” we were busy with 3 sales today and I got busy” a phone call takes one minute, we will drive back to Goleta where we live and deal with Perry Ford instead. A potential customer discarded and a lease missed. This will be forwarded to the regional manager in California and the Corporate department as well. Follow through is everything! Obviously “Rigo” is not a conscientious salesman. And our lease didn’t matter.

Da
Review №29

It was nice to go in knowing they had what we wanted. Best part was finding out a long time friend Steve was back there. Sold us our last Equinox so only fitting he sold us this one too. We appreciated Kevin doing extra work to get us the car we wanted. No haggle and no pressure. Thanks for making it happen guys.

Ni
Review №30

I thought my agent would be working there when I arrived. We spoke about me going there on a specific day.I was only a little concerned they do not have a body shop there.I did manage to get things accomplished while there. I felt better after that.

Sh
Review №31

Made a service appointment with Michael, arrived on the day, greeted ,and service work, including a warranty item on drivers side mirror started immediately, and was finished at the stated time. This is the second vehicle bought from this dealership, would highly recommend.

t
Review №32

Truck took longer than thought at no fault to the dealership. I had to leave so they let me barrow a vehicle from the car lot to go pick up my son from school in time.

Sh
Review №33

Best service department on the central coast. We bring our vehicles in for repairs & service & are always happy w/the results. Honest, fair & dependable. Thank you for taking such great care of us! A special shout out to Derek...we appreciate you!

Ma
Review №34

Staff super friendly! Excellent customer service!

St
Review №35

Yall have the best customer service.

an
Review №36

Im new to the area. My car was having a computer issue. I have a 2018 Chevy malibu. I called Alfano is SLO and they basically told me there was nothing they could do for me. For them to do a diagnosis it costs $225 and they had no loaner cars. i called Arroyo Grande Chevrolet and talked to Mike in service and he not only was eager to help but arranged a tow and rental to come to my place of work so i was not stranded. I did not buy my Malibu from them but will buy my next vehicle based on the excellent service from the service department. Alfano needs to follow AG Chevrolet example of customer service.

M.
Review №37

Great customer service. Worked out a great deal. The finance team found an amazing rate. The sales team found exactly what I was looking for.

gr
Review №38

The transaction was quick, friendly, and professional.

Bo
Review №39

Service Dept Rocks. Derek is amazing, remembers your name even if havent been there since the last smog test. I travel a lot, meet lots of people - and Derek is one of the very few people in this world who is really, really good at what he does.Derek exudes honesty, not only helping YOU but in the chaos of what is any service dept you can witness him effortlessly fix whatever is going on with other people, their vehicles - like someone spinning plates and they never fall. I have been going there for 14 years.

Da
Review №40

Mike got everything accomplished as promised within the budget he gave me. Thank you.

Ch
Review №41

This was by far the most comfortable, enjoyable and easy car buying experience my wife and I have ever experienced. I would not hesitate to buy another car from this dealer. Very up-front, fair and informative staff!

Mi
Review №42

Great service as always.Thank you.

St
Review №43

Got an oil change and rotation. That was fine.But my main concern was them checking my transmission which is going out. They did one recomended programming change and asked.me to call back if still a problem. It is still a problem so I called back.Several times. No return call. Like they dont want to get involved.Thats the last time they will hear from me for anything.

Ji
Review №44

Awesome team, very helpful

Ja
Review №45

Good people good service.

We
Review №46

Excellent customer service. Financing went smooth. Very nice. Highly recommend....

Da
Review №47

Decent location. Best practice is to make sure only the head mechanics or very experienced team members work on your car if using the repair service.

S
Review №48

Car buying is known to be stressful for both the customer and the sales person. From start to finish we had a very nice salesman who guided us through two autos with no pressure to buy either one and who took the time to explain features along with pros/cons on both. After we selected the auto we wanted the staff then handled the sales paper work in a very timely manner as well as good explanations of each document we had to sign.After sales was complete they mentioned that if we had any problem to come back and they would help us no matter what the problem/question.I would rate this experience as 5* and would hope others who plan to buy a vehicle from this dealership have the same smooth experience that we were accorded with.

Vi
Review №49

Service personnel was kind and courteous. A 2.5 hour fix took 9 hrs and was double the cost. Probably wood look elsewhere for service.

De
Review №50

Friendly, quick service, and safe waiting environment.

Ka
Review №51

👍Awesome service! Derek is amazing. He is honest and helpful. Will definitely go back😊

Da
Review №52

Hands down the BEST Chevy dealership on the Central Coast! No pressure, no hassle and great pricing. What more could you ask for? Thank you for everything Nate! We love our new 2018 Chevy Silverado z71

Pa
Review №53

Comfirtable, small town, no pressure projection from the sales personnel here with fair pricing as opposed to the much larger pressure cooker dealerships in our area. Smaller selection of vehicles but if you know what youre looking for they will find it. Overall, a positive experience.

Mi
Review №54

Great job as always.

To
Review №55

Derek and the entire crew have always been fantastic. The work is reliable, they have never under-quoted me (no surprises when I go to pay) and despite having to work with customers that are frustrated (a broken car always hurts), everyone still wears a smile and is friendly to chat. If anything, take your vehicle and problems to them just because the people are great.

Bi
Review №56

We just moved here and was fearful of getting ripped off. Not the case! They reset my tire sensors for free! Thanks Mike!!! See you at my next oil change and service 😊

Fr
Review №57

2012 GMC Sierra 1500 Denali 6.2L:Very satisfied with the services provided and the cost. Derek is always good at communicating the issues and providing good solutions. Highly recommend them!

Ju
Review №58

I am beyond amazed! We were on vacation when a blinker went out on our Saturn. So we stopped here to ask about it. Derek at the service desk came straight out to our car, got to the light, ran and found a replacement, installed the new bulb, answered a few related questions, and for under $10, only a mere 15 minutes later, we were back on the road. Amazing service! And so nice, too! Highest Recommendation! Thank you so much, Derek!

Ri
Review №59

Service dept best ever! Mike and my tech went above and beyond to help me get my Silverado Duramax engine issues resolved finally. Me and my wife were on vacation pulling our RV trailer. When the same issue for the 3rd time In 3 weeks happened. My Chevrolet dealer in Santa Rosa CA couldnt fix my emission issues after two appointments in the last 3 weeks.ThanksRichard

Ti
Review №60

Staying at RV park in Oceano. While out and about, the check engine light came on in my truck. Due to all the positive reviews on line, I called Arroyo Grande Chevrolet. They took my truck in right away and even shuttled me back to the RV park. Called me later in the day and explained that the check engine light code had to do with the turbo, which had been replaced by my local chevy dealership last July. Explained we could tow our RV home and that if the check engine light came on again to take the truck back to local dealer. They were also able to service my truck. Mike, in service, was phenomenal and eased my worries. I just wish my local dealership was as efficient and ethical. I highly recommended this dealership.

Ch
Review №61

Had my 2012 Colorado serviced there recently, everyone was so nice and helpful. They fixed my issue quickly and professionally. Would definitely go back for any car needs. Thanks Justin!

Ci
Review №62

Always treated as important and with such class!! Every experience Ive ever had at AG Chevy is Top Notch! Highly recommend....and have recommended to others!

So
Review №63

These guys are awesome, thank you Derek, Justin and everyone for helping us finish our road trip. My husband and I planned a little #staycation/ road trip when our check engine light came on, we found these guys on Google, they fit us in, took care of the truck and we are back on the road! Thank you!

Sh
Review №64

Best place by far thank you to all the employees here they all are amazing!! We love our new truck!

Da
Review №65

Parts department is terrible and will try to over charge you. Wanted to charge me $300 for a part I got on eBay for $20. Call the parts department with you vin # to get the numbers and buy somewhere else. Beware “Gary” he is a crook. Does not even get a percentage of his sale just tries to rip you off.

Sh
Review №66

Get my truck serviced here and they are always nice and dont rob you blind!

Ar
Review №67

I cant say enough good things about the service department at AG Chevrolet. Their rates are competitive and youll never have to take the car there for the same thing twice.I took three different vehicles to them for various work over the 10 years I lived in the area (a 2002 Camaro, a 2005 Trailblazer, and a 2013 Camaro). They never once tried to oversell me and on multiple occasions they saved me money. They were also very helpful and honest when my Trailblazer reached its end of life and needed either an engine rebuild or replacement. One of the things I hated about moving away was having to find a good shop again.Take your GM here and dont think twice about it. Theyre a good shop.

Ri
Review №68

Derick is always professional and takes good care of my ride.

Ry
Review №69

Derick the service manager is amazing. The entire business is amazing and will take good care of you.

Jo
Review №70

Best.

Bo
Review №71

I was only in town for 2 days and needed an oil change because the oil life monitor was at 5%. They were able to squeeze me in. Plus they found the serpentine belt tensioner was going out. Glad they found that.

Fr
Review №72

Super nice people a very relaxed environment to purchase an automobile.

To
Review №73

Most efficient car purchase Ive ever made, great customer service and no pressure sales crew

Ro
Review №74

The service personnel are tops. They are friendly, efficient and knowledgeable. My Silverado runs like new.

Ta
Review №75

These guys are so helpful and honest. I will never take my car anywhere. Ty Derrick and Justin and the gang.

Mi
Review №76

Not only did Mike at the service department offer to work around my work schedule and see what was going on with the vehicles warranty, Mike did some further digging to find out how much I had been covered. They went above and beyond, and I will be back for future service. Thank you!

La
Review №77

Have friendly persona.l in my diferents visits i receive good attention and good job on my car

Ly
Review №78

Treated us with respect, helped get us an rental car and told us up front the cost and time for pick and the car was waiting for us, being out of town their professional service and friendly service was a big plus, we recommend this service center to anyone who has car problems in Arroyo Grande CA. The service Manager was ho,set, Thank you Mr.Housley, Thank you

Na
Review №79

Service was quick and painless. Staff is a pleasure to work with - very through

Ma
Review №80

Great service. Great people. Great experience.

Ro
Review №81

Great service. Delco is the best service adviser, I have ever encounterd.

Lo
Review №82

Very friendly, knowledgeable, and helpful.

Mo
Review №83

Derek in Service was great.

Pe
Review №84

Great service by helpful and courteous staff.

Ca
Review №85

Great Dealership & Wonderful Customer Service!!

pa
Review №86

Very smooth

Te
Review №87

Great local and down to earth dealership

Ro
Review №88

They all are great

Ri
Review №89

Good service and good people

Ti
Review №90

Parts department the best

Ri
Review №91

Good service and staff

Ma
Review №92

Great Service

Da
Review №93

Good, friendly people

Ja
Review №94

Was just looking at a used car

Ed
Review №95

Staff is great!!

Je
Review №96

Good guys, Mike is the man

No
Review №97

Cars lol

St
Review №98

Above expectations

Po
Review №99

Very good service

ra
Review №100

Good customer service

Information
50 Photos
100 Comments
4.5 Rating
  • Address:303 Traffic Way, Arroyo Grande, CA 93420, United States
  • Site:http://www.agchevy.com/
  • Phone:+1 805-489-5518
Categories
  • Chevrolet dealer
  • Auto parts market
  • Auto repair shop
  • Car dealer
  • Engine rebuilding service
  • Radiator shop
  • Repair service
  • Tire shop
  • Truck dealer
Working hours
  • Monday:11AM–5PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:10AM–6PM
Offerings
  • Oil change:Yes
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