user
Verizon Authorized Retailer - TCC
1276 Jeffco Blvd, Arnold, MO 63010, United States
Appearance
Verizon Authorized Retailer - TCC
Comments
Ty
Review №1

I went to the Verizon Store in Arnold to get help. Zach went above and beyond with giving me very good information about phone plans that will be a best fit for me. I just moved out of my house, so my parents kicked me off the plan since I’m a “real” adult now. He also gave me good information about which phone I should get along with the promotion, which were awesome deals since I’m almost due for a new phone. Zach was very diligent, professional, caring, and respectful to me. Before it was my turn to get customer service from Zach, a customer was being very rude to Zach. Again, I can’t express this enough, Zach was very diligent, professional, caring, and respectful to the customer before me, even though that customer was being very mean and rude to Zach. Kudos to Zach!

Ha
Review №2

Zachary provided the best customer service I have ever experienced I came in wondering about different phones and plans offered. He was very patient and kind the time to explain everything I asked. He was very informed and explained everything very well. I will be coming back, thank you Zach for the amazing costumer service!

Da
Review №3

Came in last month for new phones and Zach did an amazing job getting us set up! He took his time to explain everything to us and made sure we had everything we needed!

po
Review №4

Zach was helpful, friendly, knowledgeable. Best associate I have ever encountered. He went above standard customer service.

No
Review №5

Best customer service Ive ever received! Gavin got me set up with a new phone on a flash hes the best!

Sh
Review №6

Gavin used my 14 year old siblings phone to leave a good review for himself :( not cool dude

Da
Review №7

Christina is very helpful and if you know kind of what you want she can point you in the right direction. Didnt try to sell me things I didnt need or want 10/10 wont go anywhere else

Jo
Review №8

Zach was very helpful and was super nice in the process if you need a new phone go check out Zach at the Arnold Verizon store.

Sh
Review №9

While Gavin at this location did help my minor child set up her new phone, I dont appreciate how he left himself a fake 5 star review using her account! That is a really shady business practice if you ask me and is borderline identify theft. It is really funny how most of Gavins reviews say basically the same thing, just worded slightly different each time. 🤔

Pe
Review №10

Zach was very helpful he got me set up with a new phone and was amazing thank you Zach

ch
Review №11

Zach was very nice and helpful thank you zachary

Jo
Review №12

Zach was very nice and helpful thank you for the help zach

Ma
Review №13

Christina is such a great help. She helped me setup my new phone and it was painless-

Ji
Review №14

Gavin got me all set up he really knows his stuff. Go see Gavin if you need a new phone!

KC
Review №15

Got a new phone at this location and Gavin was amazing got me set up in a flash!

Ju
Review №16

The charming gentleman Gavin got me set up with a new phone. Its been years and years since I got one and he went above and beyond to make sure the whole experience was pleasant and that I got ally stuff! I highly recommend you go see Gavin!

Ca
Review №17

Gavin and Christina were such a great help with my new phone!

La
Review №18

Christina is such a big help. We had major issues with my phone and she stepped in and got it fixed.

Jo
Review №19

Gavin got me and my wife set up with new s21s the whole process was easy and he made sure we got an amazing deal. Best service Ive ever had bar nun.

Co
Review №20

Christina is amazing! She is always a great help with anything that we need.

ja
Review №21

Had the best experience with a rep named Gavin if you need a new phone ask for him!

Sh
Review №22

Gavin got us set up with a new family plan and I couldnt be happier he is the best!

Me
Review №23

Gavin got me and my husband set up with new phones and we couldnt be happier he is the best. If you are in need of a new phone there is no better person than Gavin!

Th
Review №24

Gavin got me set up in a flash hes awesome!

Ke
Review №25

Was super nervous about getting a new phone. However Gavin got me set up and made the whole thing see really easy, if you need a new phone go see Gavin!

Vi
Review №26

Gavin got me set up with a new phone. He is hands down the best around!

Wi
Review №27

Gabon got me set up with a new phone and the whole process was painless!

co
Review №28

Had the best experience at a Verizon store than Ive ever had as my 23 years of being a Verizon customer. Gavin at the store in Arnold is an absolute treasure. He got me a great deal and made the whole process easy.

Li
Review №29

Gavin got us set up with two new phones and made the whole process painless I couldnt be happier!

El
Review №30

Zach got me set up with a new phone and helped me out a lot thank you very much Zach

Pa
Review №31

Christina is the best around. She is always willing to help with anything I mess up.

Sa
Review №32

Christina is always so helpful. She has been there for years and is always willing to help me!

Mi
Review №33

Gavin was best got me all set up and good to go with out any problems. If you need a new phone go see Gavin!

Lo
Review №34

Gavin got me set up with a new phone and got all my stuff trandered best experience at a phone store Ive ever had. I would highly recommend Gavin to anyone!

Di
Review №35

I havent gotten a new phone and was really nervous. However Gavin put my mind at ease and made the whole process painless would highly recommend you go see Gavin if you ever need a new phone!

Sh
Review №36

Zach was very helpful made the process very easy thank you Zach

Gu
Review №37

Gavin helped me get all set up!

Ma
Review №38

Gavin got my whole family set up with a great price highly recommend seeing Gavin if you are thinking about switching!

Na
Review №39

Gavin and his trainees got me set up real easy. No hassle!!

Al
Review №40

Gavin got us up with new service andni have never had an easier time at s cellphone store he was amazing!

Da
Review №41

Had the best experience Ive ever had at Verizon the guy there Gavin really knows his stuff! Would highly recommend anyone to ask for Gavin.

De
Review №42

Gavin got me setup quickly and made sure I got all my stuff!

Ch
Review №43

Gavin was the best got me set up with new phone and a watch made the whole thing painless and got me a great I highly recommend anyone go see Gavin!

St
Review №44

Went to get a new phone the guy there Gavin really knows his stuff. He had me in and out of there in flash. Highly recommend! 10 out of 10!!!

ra
Review №45

Gavin got me set up with a new phone and even got all my stuff!

Pa
Review №46

Gavin went above and beyond helping me and my husband get new phones he got us the best deal and made everything easy. He even made sure to take extra time with us to make sure all our questions were answered.

Ja
Review №47

Gavin got the whole family set up with new phones and Ive never had an easier time at a cell phone store!

Ph
Review №48

I had a very pleasant experience at Verizon. The rep Gavin got me the best deal and made my upgrade painless.

De
Review №49

Zach was very helpful thank you very much Zach

Mi
Review №50

Christina has been a great help with my transition!

Jo
Review №51

Got set up with an awesome phone Gavin is the best!

Da
Review №52

Had the best experince at Verizon. Gavin got me setup with a new phone and made thebwhole process painless amd easy!

Ha
Review №53

I went I’m to switch over my service and Gavin went above and beyond to make sure we got the best deal and made everything a smooth transition. I’ll never go anywhere else just because of him.

te
Review №54

Got a new phone and I was really nervous but the guy there Gavin handled everything like a pro. If you go to the Verizon store ask for Gavin!

Ch
Review №55

Christina at my Verizon store was the Best. 7 customers at the same time with the same issue.

Da
Review №56

I am beyond blown away. I was so nervous about getting a new phone due to past experiences. But the guy at the store Gavin really put my mind at ease and ensured everything went smoothly. Ill never shop for phones anywhere else.

Da
Review №57

Gavin went above and beyond to help me amd my family we will never go anywhere else ever again best customer service in the area!

Ch
Review №58

Had the best experience i have ever had at a cell phone store thenrep Gavin went above and beyond to make sure we were taken care of. Ill never go anywhere else because of him. 10/10 highly recommend.

De
Review №59

Zach was very helpful thank you Zach

m
Review №60

Came in for help with my new phone and Gavin was a huge help!

be
Review №61

Went to Verizon to get a new same sung phone and Gavin was super helpful and got me an amazing deal on a brand new phone as an existing customer would highly recommend Gavin to anyone.

Mi
Review №62

Switched to android from iPhone thought it would be a pain. However Gabin got me set up in no time. If you need a new phone go see Gavin!

Li
Review №63

Christina, Gavin, and Tanya did an awesome job! The service was amazing! They did not have one of the phones that we needed, so Tanya drove to another store to pick it up! Christina was very informative and helpful! Gavin helped speed up the process by getting all of our phones transferred over and ready to go! Thank you for the amazing job!

Co
Review №64

Had a fantastic experience at their Verizon store. They sales guy Gavin made everything quick, painless, and above all accurate. Ill never go anywhere else.

Ry
Review №65

Went to switch carriers from sprint, and Gavin got my family an awesome deal on 4 lines. He had the best customer service I have ever experienced would highly recommend Gavin to anyone.

Di
Review №66

Christina was a great help in upgrading from my Note 4. I have been putting this off for years.

Jo
Review №67

I was very nervous to get a smart phone. But by the time left this place I felt pretty good. Gavin made the whole experience painless and easy, I would highly recommend this location!

Je
Review №68

Had a great experience at the Verizon store Gavin was beyond amazing!

Ma
Review №69

Got a new phone after mine stopped working. I thought I was going to lose my stuff but Gavin is hands down a wizard he got all my stuff back anyways! If you need a new phone go see Gavin!

Da
Review №70

The rep Gavin was beyond amazing he went above and beyond to make sure the whole process was as painless as possible. Highly recommend this store!

Ju
Review №71

Christina has been my go to for years. I highly recommend her to anyone!

Br
Review №72

Hands down best experience Ive ever had at a cellphone store Gavin made sure me and my husband got new phones with all our stuff and made it seem easy.

Mi
Review №73

The rep Gavin got my whole family upgraded and made sure we got the best deal and made the whole process easy! I will never go anywhere else again!

NA
Review №74

With the virus thing going on I had to drive an hour from home to get to this location ! & Will continue to make the drive anytime I need anything ! The customer service was amazing! Everything was explained to me in People language ! Not tech talk ! Which I loved ! Christine was absolutely amazing & her curbside service was above& beyond what I expected ! They have a customer for life !!Nancy

Jo
Review №75

Gavin got me and my wife set up with phones and watches and got us am amazing deal!

An
Review №76

Gavin got me set up with a new phone and made the whole process super easy I will be back for sure!

De
Review №77

The rep Gavin is the only reason Im still with Verizon he is the best employee they have hands down!

Ke
Review №78

Best customer service I have received in a long while. In the future this will be the only Verizon branch I will do business with. Christina and Lilly made the process painless!

Kr
Review №79

Gavin went above and beyond even stayed late to make sure I had a working phone! Highly recommend this place.

Da
Review №80

Gavin was very helpful and knowledgeable.. in and out in 10 minutes..

De
Review №81

Gavin got me set up with a new s20. Coming from an s5 he made the whole processpainless!

Ch
Review №82

Gavin got me and my husband setup with new phones and got us an amazing deal!

Ti
Review №83

Christina was awesome to work with! She was very helpful and answered all my questions! She even helped me set everything up!

Ri
Review №84

Gavin got a business account set up for me in a flash my business is running more efficiently than ever!

Ha
Review №85

Christina is a great help!

Je
Review №86

Had the most wonderful experience the rep Gavin made everything painless . Ill never go to a different store because of him!

Sa
Review №87

Got a new phone at this store and they made it completely painless. Christina and Gavin got us in and out in a blink of an eye. Highly recommend the Verizon in Arnold the whole team is super friendly and knows their stuff!!

Ly
Review №88

I came and first talked to Tanya she was wonderful, her customer service was excellent. Christina sweet as she can be , Gavin greeted us with a smile and was willing to help Dylan in any way and Dylan was so helpful, as a whole the entire staff was WONDERFUL. They were down to earth not stand offish they engaged with me and the made sure ALL of my questions were answered (I had a lot of them) before I left the store. #tanyachristinadylangavinfor PRESIDENT!!!!

De
Review №89

Christina and Tanya were very helpful in getting me switched over to Verizon! If you need anything go see these ladies! Best service we have ever received.

Jo
Review №90

I am new to using my new phone. I was locked out of my email. Gavin was able to solve my problem. He was friendly and courteous.

La
Review №91

Tanya and Christina were awesome! Corporate didnt help activate my new phone so I came to this location and the girls got me all set up! Thank you so much!

Ol
Review №92

Had a great experience Gavin got us set up in a flash!

Th
Review №93

Christina was a life saver, she was able to get all of my content out of my broken phone!

Ja
Review №94

Didnt offer much help regarding my insurance claim. Had to call a phone number from outside the store just to get some assistance. ☹️

Rh
Review №95

Gavin made the whole process of upgrading my phone simple and easy!

Mi
Review №96

Christina was a great help!

Ma
Review №97

You have wonderful employees. They have always helped me with my phone. Dylan has always explained everything in detail where I can understand. He is extra special. Tanyas is great too! Thanks Mary Williams

Au
Review №98

Had an amazing experience at the Verizon store the rep Gavin made sure we were well taken care of!

Ho
Review №99

Best experience I have ever had getting a new phone. Dylan and Gavin were prompt and very knowledgeable!! Highly recommend I wont ever go any where else again.

Ea
Review №100

The rep Gavin was amazing gut us in and out in a flash. Highly reccomend

Information
15 Photos
100 Comments
4.7 Rating
  • Address:1276 Jeffco Blvd, Arnold, MO 63010, United States
  • Site:https://locations.tccrocks.com/mo/arnold/1276-jeffco-blvd.html?y_source=1_MzIzMTg5NC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 636-287-1805
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations