Jimmy and Stephan are fantastic. Jimmy went above and beyond to get me my car from another dealership and get it ready to leave the lot on shorter notice than typical. Stephan was super nice and went over all the financing and packages in detail. Would definitely recommend working with these two!

I went to Mirak from out of state to buy a car of theirs that I found online. We had a short window to do the entire deal and they conducted an efficient and fair process. Highly recommend.

Exceptionally good experience in purchasing my Sonata Hybrid. The personnel at Mirak always responded very quickly to my phone calls and emails whenever I had a question . A++ for communications. I was kept informed frequently while the car was in transit to MIrak.

Very impressed with Mirak. I had great experiences both purchasing my car and coming back for maintenance. Jimmy in sales and Nick M. in the service department were particularly helpful. They are totally on top of what Hyundai offers for complimentary maintenance, which products should be used, etc. - I didnt even have to ask. Theres another dealer closer to me, but I will continue to come to Mirak.

If you buy a car here - could be ok. however DO NOT purchase any extended warranty/service plan. the salesman will lie to you, and/or misrepresent facts about the plan, although its possible they simply dont understand what theyre selling. Basically, you are limited to servicing your car at Mirak, which is my next topic. When you service your car at Mirak, be ready for: your car will almost never be ready when promised. a service tech will lie to you, and or be rude. They are also indifferent to providing quality work. once they guy wrote the wrong part number and I had to wait for a new part to come in. another time a tech didnt tighten one bolt, requiring another visit to tighten one bolt - sloppy service. they write the wrong mileage on oil change stickers and forget to reset the service engine light here. the employees come and go probably because they are underpaid. flat out horrible service department

Super friendly staff who genuinely help you out, and give their honest opinion. I was helped by Andy and Steve, and was very pleased with my purchase today on a 2018 Hyundai Elantra that might as well been a brand new car! Car was clean and in excellent condition! I felt comfortable coming here! Highly recommend!

I purchased my Genesis G70 here mid September. Very thankful for Tom, Kenny, and Joe. There willingness to negotaite and come down on the price won my buisness as they offered a better deal that every other Genesis dealer in the state. (I did shop them all) Big thanks to those 3 and also the gentleman who delivered the car. The part that was very upsetting about this expieriance was the Finance office aspect…. My deal got completly botched and ruined due to this. We Negotiated the sale price, but my co-signers credit was not as great as we thought. (Understandable that i would pay a higher interest rate) it was so dissapointing that the FI manager tried to pull a fast one and raise my negotiated sale price blaming it on a credit issue. For those of you who don’t know credit does not affect the negotiated sale price.. it affects your interest rate on the loan. Thinking I wouldn’t notice and that I am a young ignorant 23 year old kid. After signing all the paperwork and giving my down payment that’s when I noticed that he bait and switch my negotiated sale price. I am just so so thankful that the sales manager Kenny cut me a check within minutes after talking to him and apologize for the issue. But the problem here is that now I am stuck with a higher monthly payment then I should’ve had and technically put less money down on the car than I had wanted to. But either way I am just thankful that I have that money back in my pocket. I am very skeptical with what went on in the FI office, I heard talk about adding on extra packages that I never agreed to etc. but again I am just so thankful that Kenny made it right for me and I’m also thankful for Tom being such a good salesman. But it’s just upsetting that now for 36 more months i am stuck with a payment that is higher than it should have been. Even though I was refunded the difference. it’s also strange that after the incident I never received a formal survey on my shopping experience I’m assuming it was pulled after the mistake. I’m not blaming the finance manager on this but I certainly feel somewhere along the line there was devious intentions I’m sure it’s not often a 23 year old walks in to buy a Genesis, he just didn’t think I did my homework. But besides all that I love my new car and I’m very thankful for the three mentioned above. I would possibly do business here again in the future as long as I have a different finance experience other than the difference in the negotiated sale price I did have a great experience and I am thankful they did come down on the price. I might come here to get my next Genesis as long as they get the negotiated price on the contract correctly this next time. Thanks again guys

Best car buying experience of my life! Jimmy, Steve, and Kenny made things very easy and hassle free. Was in and out quickly, couldn’t be happier with my new vehicle, and I got a great price. I’ll be coming back!

After a horrible experience at another dealership I was able to secure a new 2022 Tucson. Did most of the numbers via email which eliminated any hassle once there. This allowed me to test drive the car and not worry about any sales pressure.Tom, Joe & Steve were great to work with and simplified the process. Once agreeing on a car the numbers were exactly like what we agreed on via email. There was no last second changes or hidden charges.Great experience. Give them a shot

Review regarding the Hyundai Service Center: 4 weeks of holding my car, having it looked at by technicians, and charging me a triage fee of $150, they asked for another $150 to keep looking for a problem. They never reproduced the issues I was having or got a fix.I took it to Car Zone in Sommerville and he found my problem and fixed it in a single day, and Ive had no issues since.More than 1 star, because it was easy to get in touch with them and arrange a drop-off and pick up.

This review is not for sales, this is for Mirak Hyundai body shop, If you have different Brand car then this is not the right place to Body work. Customer service, forget about it, more then five times calls no answer no call back. Body shop Manager Mr. Jared Liles not accountable. My car(Honda CRV) did not get good treat. Only one guy I found here Mr. Donald I can say he knows what is customer service mean. One More think after finished work on my car they kept 2 days outside(they hold my car) for the parts week ago I paid before left my car here. Also my insurance company call behalf of me, Manager did not answer the call in his desk, I was right their IN front of his office, I gave my cell phone holding the call with my INSURANCE Company agent, manager busy he doesnt have time to talk ,Lady answer from his office, No solution made.Insurance company ready to pay what ever come extra money call supplement still they hold my car for no reason, telling that paperwork not yet done, finally after 5 days I am able to get my car back whatever amount they asked I paid for it. Wondering still they dont have final Bill ready, and list of the work they have done. They told me they will email my final bill and detail of the car what they have worked for it, Two days later I am writing this review still I have-not get their email about the final Bill and detail work done to my car.Hope two days should enough time to prepare paperwork.

Their service was really quick and phenomenal. Kiko helped me sort out getting the car on the same day I went in - right before a holiday weekend. They were really nice and explained everything and presented the car in perfect condition. Would definitely recommend.

My state (Ohio) sucks for electric vehicle availability and incentives, so I tracked down an electric Kona from Mirak. The whole team was great helping me complete my first out of state lease as well as my first electric vehicle lease. We got the whole thing done virtually in a few days. Highly recommend!

Everyone here was absolutely incredible. Showed up on a Thursday for a car they had just received. Wasn’t able to test drive but Andy was beyond great. Called us the second it was able to be test driven and warned us that it may not survive the day. Purchased that same day and he kept me updated up until it was ready to be driven home.

Thank you Mirak Hyundai. Garry was awesome & patient with helping me with getting my first car. He’s really good at what he does. I will be recommended friends & family to you guys. I’m in love with my 2021 Santa Fe Se.

If I could give minus stars I would! These guys should probably be in jail. Look through these reviews to get an idea of the kind of sketchiness you likely will deal with. Do you want to be lied to for weeks on end? Do you want to be ripped off? If you answer no to these questions, I recommend finding a different dealership.

Was expecting the worst. This is a long time dealer after all, but I wanted their car, an electric Ioniq, and they were the closest to me. What a shock. The non-dealer dealer. They made everything easy. Andy was low-key and likeable. Actually did everything he said he would do. The financial manager (Steve) walked me through all the paperwork on-line. Took 15 minutes. Done. I was so pleased. Love the car, too.

Loved the experience of buying my new car with Mirak Hyundai. Very effective communication, 95% via email (as I wanted) and super responsive. On-site people very nice!

Sales department is very helpful. The Service department is a different story. Very rude, incompetent and I’ve probably had the phone hung up on me by mistake at least a dozen times from being “put on hold”.Save your time after you buy the car and get it serviced someplace else that will respect you as a person and customer. And actually fix the problem with the car.

Great, easy transaction with nice people. Garry, my salesman, was polite, friendly, super-helpful and he worked hard to get me a fair price. The process was seamless, start to finish and Garry patiently showed me everything my new Kona had to offer. 5 Stars + for Mirak Hyundai.

Friendly staff and great service you can trust.

I was extremely happy with the service at Mirak. They did what was needed, didnt do what wasnt needed, completed everything on time, and were very flexible regarding drop-off and pick-up.

Drove an hour and a half to get the car I was looking for! I worked with Jimmy and he was absolutely wonderful! He took the time to go over every function and button the car had. He was quick and responsive to my phone calls and emails and kept me updated even on his days off. Jimmy still continues to answer my questions I have on the new car. I would drive out that away again to buy my next car!

Working with Michael and the team at Mirak has been the best car-buying experience! The process was so easy, with none of the typical back-and-forth with sales people. I did not feel pressured in any way and everyone was genuine and honest throughout the whole process.I really feel like they bent over backward to make sure that I understood the whole process and felt leaving great with exactly what worked best for me!I highly recommend Mirak if you are looking for an honest and straightforward process in purchasing your next car!

Not happy. I had my car repaired after hail damage. I left the car for 3 weeks while on vacation, its nice that they allowed me to do that.They used third party company for hail damage repairs, and aesthetically they fixed all the dents on the roof and hood.However, when removing parts of the car for this repair, they werent careful at all. Many plastic parts have been damaged during the process - very unprofessional job! Surprised by professionals not having a right tools and not caring at all.So I left the dealer without noticed this at first. I then contacted them back some time ago, and manager from collision department (Jared) promised to take care of it. I brought the car for service and also had it looked for this issue, Jared again said that he will contact me to address this issue, however he never did. The issue isnt that big, since its some plastic things inside you cant notice immediately, but leaves bad taste due to poor customer service, especially that car had less than 10k miles during service and was practically new.I decided not to bother with following up on that, as have more important thing in life, but I also never went back to this dealership for anything (service, car purchase) and not planning to for foreseeable future for any needs.

Great first time experience. Heather was super helpful and we have made our car shine again!

I had an amazing experience at Mirak in Arlington. I had the pleasure of working with Jimmy. He helped me set up a test drive appointment. Upon arrival I was greeted when I walked in, and the car was ready for test driving. He explained the features of the car, was super transparent, knowledge, and I never felt pressured. I ended up purchasing the car the same day! With Jimmys help and Steve from finance I have a new car! They helped me with every step and explained everything clearly. Car was ready for pick up two days later, it was clean, and ready to drive off the lot. So so happy to have purchased my new Hyundai at Mirak with Jimmys help! Thank you!

Larry at Mirak couldnt have been more helpful. He made an aggravating breakdown, very tolerable.

Knowledgeable and friendly staff. Highly recommend!Electric IS the way of the Future!Time to go Green!!!

I had the great pleasure of working with Kiko at Mirak. The entire experience was unbelievably smooth and by far the best I have dealt with through my years of leasing. Kiko was extremely responsive at all times and communication was always top notch/very clear.I highly recommend Mirak and definitely go to Kiko for superb service!

Just picked up a pre owned Lexus GS. Had a great experience dealing with Jimmy O as my sales person. Very friendly, easy to deal with.

Thanks for another great deal and professional service. Would love to be back again.

Heather is sooo friendly and professional !!! Exceptional customer service

Whatever you do do not buy a car from here They sold me a car that had problems from the start and wouldn’t fix. Do not go here!

The experience leasing a car here was great.

Third lease with David Cuticchia at Mirak Hyundai in Arlington, MA. Excellent service, every single time. He always takes my best interest at heart and puts me in a perfect vehicle every time. Highly recommend seeing David for your next car lease!

Quality vehicles. Great service and collision center.

Tried to make a service appointment and was fought immediately. I wanted to get a preemptive oil change for the cars first oil change. I was asked over and over why I would do that when its complimentary for my car at 7500. I said I had no problem paying but still I was essentially told no, I cant get a service appointment. Very weird, condescending, and super unfriendly experience. I dont think I want my car serviced from someone like that.

Nick in the service department was awesome. He has great customer service. He was informative and friendly.

A very bad experience. Unprofessional. If I could give 0 star, I would have given it. I went in with pre approved loan, the deal was done and then on the date of delivery the finance team told they can not process the approved loan documents. They did other hard enquiries even though I opted out of their finance. It was so worst that I had to face issues at other Hyundai dealerships because of this. I never intended to give a negative review but this specific incident has left me with no choice.

Service department was great! Online scheduling and check-in were a breeze, and they kept me updated regarding check-in time and status of the vehicle. Ill be visiting again for sure!

It was a great experience. Other dealerships pale in compassion to Mirak Hyundai. Dave Cuticchai was an amazing salesperson and advisor, guiding us each step of the way. He spent time with us and took a deep dive into all of the details of the car, making it very easy for us. This experience couldnt have been better!

Shopping at Mirak Hyundai was incredible! Dave was incredibly accommodating, willing to search through various options and vehicles with the Hyundai brand before narrowing down to a particular car. Once there, he was further willing to help go through different pricing options with different trim levels to get me just what I wanted. Courteous and friendly, this dealership definitely embodies a great place to buy a Hyundai -- Im not surprised that theyre the best-selling Hyundai dealer in New England! Thank you so much, Dave, for helping me pick out the PERFECT Hyundai Elantra Value Edition - I love my new car!

I have had my Hyundai Tucson serviced several times at Mirak. They are always professional and helpful. This past time I was worried about waiting in the waiting room. They suggested I drop the car off the night before. That worked out great and when I came back the following day, the car was ready! Thank you for keeping me safe.

I had previously had such a terrible experience at the Pride Hyundai in Lynn so I decided to try them out. Incredible service!!! Larry worked hard to be sure I was satisfied and his communication was impeccable. I was expecting for my car to take days (it needed a lot of work) to be finished. I was done in a few hours!

I was very pleased with the service I received from Mirak Hyundai. I initially went for an oil change and tire rotation which was done quickly. While my car was being serviced, it was discovered that I needed to replace my 5 year old battery. I was glad I to be informed of my batterys status so I could be proactive rather than have my battery die when I least expected.

Friendly sales associates, no nonsense... clear explanations, easy transaction.

Staff was professional, no high pressure. Got a good deal, paperwork got done quickly, all in all not a bad experience.

There was a time when I thought I would leave a 5-star rating and now I find myself leaving a negative review. That is how things transpired at Mirak. It started on a good note when we worked with our sales consultant, Michael- a reasonable and polite individual. After a couple visits, we were asked to bring our trade-in for an appraisal. This is when things got ugly!The sales manager shamed us for being late and apparently knew nothing about the appointment. He didn’t show basic courtesy of greeting and assisting a customer (don’t want to go into the details). We left immediately with a decision to take our business elsewhere.This manager wouldn’t have climbed the ladders with the same attitude, this was a “bias”. If it happened to me, it could happen to another individual as well, and that could be you. Also, note that Mirak’s trade-in values can be relatively low. I suggest you shop around for best value.If you plan to get here and think you maybe subject to a bias, please take a detour. Its obviously not worth the humiliation.

A very bad experience. Unprofessional. They quoted me one price and then tried to change the price right before picking up the car. Went to another Hyundai dealer and got a the exact same car through Hyundai finance in about an hour. Mirak LOST

This place is hilariously bad. Bottom line: always check their work before driving away. 2 stars because the staff are really nice.Without writing a novel, I had a sideview mirror replaced but when I got home, I saw that it wasnt even painted. Had to go back multiple times before they would paint it- they took responsibility but there was always some excuse because they didnt pay attention to when they booked me... cant do it on the weekend, paint guy isnt in today, appointment needed to be in the morning, etc.Another time I had a brake light replaced, but when I went back 2 days later for a follow up on another issue, they told me my brake light was out and charged me a second time even though I told them I just paid for that. Only a few bucks but still frustrating.I had previous collision damage repaired a few years ago that resulted in my headlights not pointing in the same direction. I asked them to align my lights and paid for the glass to be cleaned. Midway through, someone came out to ask me what direct I want my headlights pointing... the standard direction? Then I got home to see only one light was cleaned.Too many issues to ever recommend this place.

My experience with Mirak was exemplary from my very first interaction through the hand-off of my keys. I was treated with respect and never felt like I was being taken advantage of at any point. The staff at all levels I interacted with were great. This was the first time Ive ever dealt with a dealership where I have genuinely been so happy -- and Ive had many cars. They have legitimately EARNED my business and I would highly recommend giving them the opportunity if youre in the market for a new Chevrolet, Hyundai or Genesis.

After extensive search for a new electric car my decision was an Ioniq Plug-In. Mirak Hyundai was a very pleasant experience. I walked in, nice environment, gorgeous cars. Kiko took care of me, guided me through the options, very smooth, professional, zero pressure. Very young, a new generation in sale, they are the future. A better future, in my past experience. It was a process, several days, he called me with every turn and arranged everything. Bonus: end-of-year sale, I got tremendous discounts and rebates. Plus a nice car. I am still surprised this car sends me emails and talks to me. I dont have to buy gas for months. What not to like?

If zero stars was an option that would be my choice. Im not one to take the time to write reviews, however my experience on multiple occasions have been so horrendous that Ive found myself here. Ive typically been one to utilize the services of Hyundai dealers to ensure my car is being serviced by quality mechanics that see these cars every day. Since Moving to the area, Mirak is the closest dealer, unfortunately. The last time i went to Mirak I asked them to take a look into a vibration that was stemming in the front of the car. When i came to the dealership, they told me that it was my rear tires. After explaining why the tires couldnt be the cause, as i have an extensive background in the tire business, I was essentially told that unless i replace them, they werent willing to look any further into the issue. My car was still under factory warranty at this point in time. Because of the argument and their refusal to get to the bottom of the issue without my agreement to buy new tires, I have refused to revisit Mirak for any additional servicing. My car now needed new brakes I reluctantly decided to go through the dealership as brakes are obviously important to have done right. Then i get a call telling me that my ball joint on the drivers side where the vibrations were coming from, was bad and needed replacing. I explained to them that this should have been done while the vehicle was under warranty the last time i visited and had them look into the sound, and that their refusal to research past selling me new tires is the reason that Im now financially responsible. They refused to cover their repair although it was their mechanics who overlooked the underlying issue.Ultimately never plan to go back.

Had a really great experience, as usual, having our 2012 Hyundai Santa Fe, serviced at Mirak Hyndai. Nick, our Service Advisor, was great. A true gentleman! The work performed on our vehicle was completed professionally, no problems, and ready for our pickup even earlier than expected. We brought our vehicle in on a Thursday. Nick told us the parts might not be in until Monday morning and asked whether wed like to take our vehicle back for the weekend and bring it back on Monday. We decided to leave the vehicle there for the weekend. However, Nick was able to get the parts earlier and our vehicle was ready for pickup the next day, on Friday. Weve been taking our Santa Fes, this is our second, to Mirak for years because of their professional, courteous service.

We had the best experience at Mirak Hyundai! David was very patient and answered all of our questions. Didn’t take too long to finalize everything and purchase the car same day. Very impressed with the level of customer service. Definitely recommend a visit :)

Ive purchased, and have done business with many, many dealers throughout our are, and beyond. This was my first experience with Mirak, and right from the start I was impressed. Everything, they way the greeted me, treated me, negotiated with me; you name it, theyre first class above all the rest. I wouldnt hesitate to send my family., close friends, or personally go back and purchase again in the future.

Went in for an oil change and first time service for a lease. Worked with Nick who was great and took care of us well. Service was quick and the experience was as easy as can be from start to finish.

I went to the dealer for a recall. Very prompt and attentive when I got there. I will give them the fifth star if they, somehow, offer a little extra for their customers. I have being in other places and they wash the car for you.

A very special thank you to David Cuticchia for making the purchase of my Sonata Limited such a memorable one! I had been looking for a car for a long time and when I went to Mirak to look at a specific vehicle I saw online, David knew exactly what I was looking for. He provided me with excellent customer service from start to finish. He was extremely knowledgeable, friendly and helpful. Communication was great. When I picked up my car, he made sure to go over every feature and answered all my questions. Five plus stars in all areas! I felt at ease and was confident in my choice. I highly recommend Mirak Automotive and David to anyone looking to purchase or lease. Thanks again for the great customer service! It was a pleasure! Extremely happy customer here!

Very responsive and helpful! Left my car to get checked and received frequent updates from Nick on how my car was doing, what parts were being ordered, and how long it would be until I could pick it up again. Everyone was polite and accommodating.

Great customer service! Fast, friendly and efficient service. Staff are courteous and knowledgeable. A+++

This shop is dependable and does awesome work. The car was dropped off to repair a dent and came out looking brand new. Fully detailed inside and out. Thanks Mirak we will definitely use in the future.

This was our fourth car that we bought from Mirak, two bought cars, and two lease cars. We have had a wonderful experience dealing with David Cucchichia for all 4 cars and will continue to go to him each time for any other cars that we will be needing He is always a very efficient sales person and does not rush you through the sale. We are an older couple and he is so patient in explaining all that is needed when we purchase a car, right from the sales point, and on to understanding all the bells and whistles we get with our Tuscon.When we bought our first Hyundai (Sonata) we had no knowledge of what a great car we had bought. Our second car (2010 Sonata) is still running like new. At this time, we know that we will continue with Mirak and David when we need a new car.

It has been 5 weeks going on 6 weeks to fix a panel damaged in an accident. I work from home so its not that big of a deal to be without a car, but it has been impossible to get any info or ETA on the car being fixed throughout the process. Calling to get any info sometimes takes a call back the next day and theyve pushed out the ETA more than once. I finally went to get my car today, but what a hell it has been.This entire situation got so much worse after I asked auto-body to send my car to Service to do a full tune up after they were finished with fixing the panel that was damaged. They said it would be no problem at all. I was told itd be ready for pick up by Monday, no problem.I was in no rush (it has been weeks so far anyway) so called on Tuesday to see what the deal was since nobody called to tell me it was ready. I had to call Service and leave a message 4 times and got no call back. The next day, now Wednesday, I called again and the service department got back to me after an hour. The man was rude and annoyed I called Service at all and told me I had to call the auto body shop. I told him the auto body shop told me to call Service. He told me I was wrong. He then told me hed tell auto body to call me. Okay...so they call in 30 minutes and proceed to tell me that I was right and he was out of line. Great. I then fork over 20 bucks to get a Lyft to pick up my car. I show up and find out the car has been ready to pick up for 4 days now. NOBODY called me to tell me this!I then walked out to my car with the auto-body rep to find the replaced panel scratched at least 20 times. It was comically scratched as if done on purpose. The brand new panel, the panel that should be perfect is now scratched more than any other part of my car. The auto body rep was befuddled and didnt understand how that could happen. They are going to fix it, but it just extends the time it has taken to fix this plus I wasted 20 dollars on a Lyft to get there and wasted an hour of my time on top of that. The auto-body folks did at least offer to give me a rental for free, but I turned it down. I didnt want to have to deal with getting a rental.So now I have to wait at least 2 more days for them to paint and fix the insane amount of scratches on what is supposed to be a brand new panel. Its outrageous and I cannot believe how bad this experience has been from the very start. Avoid Mirak at all costs.

Mirak helped me with my lease buy-out for my car. Coming from out-of-state, there were some hiccups along the way and want to say that Mirak really went above-and-beyond to help me process my new loan and register my car. Though I wasnt buying or servicing my car there, they treated me like I was already a lifelong customer. Check them out for your car needs!

If you want to buy a Hyundai youre in the right place! Everyone at this dealership is friendly and professional. I should say Ive visited different Hyundai dealerships to buy a Navy SE Hyundai Sonata but unfortunately, most of them tried to sell me what they had available not taking into account what I was interested in, color, and budget. Last but not least I want to thank Garry Ruben, Mirak Hyundai sells associates, who helped us step-by-step during this purchase. He was very helpful, knowledgeable, honest, and friendly. His patience and understanding truly helped us make our decision to purchase our vehicle from Mirak Hyundai.patient and friendly staffHonest and clear feesFair pricesTrustworthy sell associate especially Garry Ruben

Great experience all around. Great car, Great price, Dave was an outstanding salesperson who got me exactly what I wanted.

On Wednesday I picked up my new lease vehicle. This was my second lease and third vehicle that I’ve gotten from Mirak. All three times I have had the pleasure of working with David Cuticchia and James Hahn. David is excellent, he has never been pushy and truly cares that I am getting a car that I am happy with. James makes the finance piece easy. I am always impressed with how organized these guys are and the quick turnaround on vehicle pick up.

Sales person very helpful and ensured that my needs were met.

We had a very pleasant experience int he purchase of our Hyundai Kona Electric. Knowledgeable staff and a dealership that is both modern yet has a feel of a local customer focused outfit rather than a big “how many can we punch out today”. Check them out!

Excellent and timely and safe

This is the 3rd vehicle that I’ve purchased and each and every time the Dave Cuticchia was my sales rep. He did a fantastic job helping me with getting into another vehicle and at another time to do a trade. Dave understood my needs and so did the financial person James. I love Mirak they do work hard at what they do, I have NO problem with recommending this dealership.

I have gone to Mirak in arlington 3 times now mostly for oil changes but they have fixed things also. Everyone is always so polite and helpful I am always very well taken care of. I never have a problem driving from Reading into Arlington just to see them.

I would like to highly recommend Mirak Hyundai for the wonderful service . My car problem was diagnosed by Jared in very little time and fixed correctly. My car sounds great now! My car was returned very clean and I was treated with respect and was listened too. Thank you so much for your excellent service!

Just had my 3 recalls for Hyundai fixed at Mirak Hyundai in Arlington.My mechanics name was Nikolas.It was professional and quick from check to the car release. The garage is very tidy and well organized. I will definitely consider Mirak for other possible jobs on my car.

Two bad experience with them. Once I took my car there since it was not starting. I explicitly told them the problem with starting is probably the battery, but they told me battery is good and they changed my ignition. Two days later, I had to visit them again to change my battery.Second time, one of my tires was loosing air. I asked them to fix it, they told me theyve plug the hole, but next day I had a totally flat tire.Besides that, some of their staffs are just rude.

Stop by to see the Palisade. Sales guy walk us over to his desk, first thing he ask can I see your license and phone number. Hello, let me at least see the vehicle. Give us space to see if we even like. Why the hell you need my license. When I didnt even ask to test drive. He said I need license and phone number to protect our assets. We didnt came here to damage or steal anything from you. You just lost potential customers. I was in/out in under 2 min. Thanks for your customer service.

David at Mirak was absolutely superb. It was my first time leasing a car, and he was very straight-forward and did not try to raise my costs by taking advantage of my lack of experience. He helped accommodate my needs for transportation in the interim period as well, going out of his way to ensure customer satisfaction, and I very very much appreciated his efforts. It was an absolute pleasure doing business with him at Mirak Hyundai.

Best dealership ever. Such nice people, great deals and they make everything so easy. Even in these crazy times Mirak was able to exceed every expectation, this is where you should buy and service your vehicle hands down.

I highly recommend this store. I dont shop for cars frequently in my life, but this was by far the best experience Ive ever had. Their interaction with my family were unhurried, courteous & attentive.Also, they seem to have many more selections available than other Hyundais in New England area & I was willing to go across town to get the car I want & I got it on the very same day!So, good job Luigi! I will spread good words on your great service & Mirak Hyundai as well!

Went there with an appointment , no body helped me , after waiting 20 min past my appointment the guy just said we dont have cars with this offer anymore !! well thank you you just wasted 2 hours of my time to get there and go back home !!

If I could give less than one star to this place I would!! I went to fix my car after a very long time of waiting to get an appointment, they told me that my car is no longer under warranty which is not true. My car is under 100 thousand miles I am the first owner and is not older than 10 years... my car is shaking and the check engine light is on so in my situation they should be covering anything in the engine and transmission. Which they refused to do in a rude way. Please people DO NOT buy your car from this company is a waist of your money and time because they will give you a big smile to buy from them but ones you start having problems in your car which is common in Hyundai they will make you regretful that you dealt with them 👎👎👎

Was scheduled for an oil change and my check engine light came on. Ended up with a 30k mile service and 5 error codes checked. Evidently the check engine light was a false alarm. I’m not happy with Hyundai but happy with Mirak. The fella taking care of me bent over backwards to fit me in. Thank you.

My experience with Mirak has always been great!I cant complain, they are super friendly and helpful.Everyone was wearing a mask (employee and costumers).

My experience was great. From drop off to pick up. Larry was in touch with me every step of the way. Explained everything that was done and needs to be done. The shuttle drivers were super friendly, I really liked (enjoyed) the woman that drove me on Wednesday morning. Im definitely a fan. Thanks for making my experience a good one and not a regrettable one.Happy Holidays to you and the staff.Im definitely making Mirak my place to go when my car needs anything.ThanksTracy

We were pleased with the service performed yesterday and happy to have found a Hyundai Dealer with service for our Hyundai vehicles. During the visit we were kept informed on its’ status and were provided with information on recalls and future service. The Service Team were polite and efficient. My car was ready in an hour.Thank you!

Recently leased a new Hyundai through Mirak. I have been getting my vehicles serviced here for years and have always had good experiences. Kiko was great to work with. Highly recommend!

The issue I have had with the latest service (which is still pending as the dealership is not responding to my queries) is that the staff did not update the service / maintenance history of my car on the car profile on MyHyundai website. This page is the repository of all service work done on the vehicle and is very useful for record tracking; however, the staff at this dealership still fail to update my vehicle service history page with the latest work done! I have contacted them several times but none of the emails are being responded as if no one is even monitoring their email addresses! NOT ACCEPTABLE!

I had a great experience at Mirak. Michael Howard was very professional, helpful and diligent with everything. He was very flexible and understanding, and he answered all of my questions. The rest of the staff was also very nice and helpful. I definitely recommend the Mirak dealership to anyone!

I had a sales person, Ludgi St.- Vil who was not pressuring me .He was knowledgeable and sincere in his approach. He was also pleasant to work with.

Great Facility, Awesome staff. Love my new car! Shout out to Jimmy O

Top service. Every time. This time, they went above and beyond by delving deep into the dark cavity between the drivers seat and gear shift to search for a costly British ear pug I dropped (bought for the subway.) No luck -- but they took out the whole seat looking for it! Not to mention everything else I requested was, as always, professionally and efficiently done. Beautiful premises and waiting area. Thanks, Mirak!

Me and my wife had a great experience with our sales guy. He seems to be a genuine person and worked with us to get us what we wanted.I dont give them a 5 because there is still room for improvement even though I think they are my best dealer experience Ive had in my past 3 experiences.

I’m in the market for a new car as my wife and I are expecting a baby in a couple months. We stopped by this dealership to look at a new Genesis and had the worst car buying experience, if you can call it that. First, when looking at the different options the salesperson wasn’t able to tell the differences between the G80 3.3 Turbo and 3.8 with Sports package, but he was quick to brag about being the #1 dealership in the region when we we talked about other Hyundai/Genesis dealers recently closing. I figured we take the 3.3 Turbo out for a test drive (which also happened to be the more expensive model) since it offered more performance and the sales rep went to look for a car on the back lot (mind you we parked right next to one when we arrived). About a half hour later, he comes back telling us the car had a dead battery and that he wasn’t able to jump it - this was the first red flag and we should’ve left then but we didn’t since I really wanted to drive the car. We decided to stay as he went to pull another car off the lot. Another 20 minutes went by by now, my very pregnant wife is feeling uncomfortable and is walking around the showroom as she can longer stay seated. The sales rep comes back and tells us that the other car’s battery is also dead and that it also couldn’t jumped! At this point, we were through with waiting and decided to leave. My wife & I spent over an hour at this dealership, looking to purchase a $60k car and didn’t even have an opportunity to see the interior or were offered water! I’m not sure if he wasn’t interested in selling a car but I will definitely take my business elsewhere! I have never experienced this level of unprofessionalism or customer service, especially considering the circumstances.

Had a great salesman Robert LuzHe walked us thru all steps and explained everything we neededHe took care of all our needsHe new all the answers before we got a chance to ask.Being a senior I was pleased how Hyundai made it so easy my last vehicle was harder to understandEveryone in the dealership was very helpfulThanks again to Robert Luz for make it fun.

Great experience.

Went to test drive a KONA EV today. Dealership employees were nice and professional. Got the drive in quickly, no games. Fair on pricing but a little higher dealer fees than I have had with other dealers. Price difference versus the alternative Bolt was too big so did not buy. Space is tight at the dealer.

Mirak auto gave me a great deal for my trade in and my car. I love Mirak Auto.

David Cuticchia was the most incredible sales person i have ever done business with. He answered every possible question I asked and them some!! Absolutely no pressure just much help in steering me to the correct vehicle to meet my needs including my financial needs. I cannot even start to tell you how helpful he was !! He went above and beyond to help me to make the right decision!!