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Discount Tire
3704 S Cooper St, Arlington, TX 76015, United States
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Discount Tire
Comments
Bi
Review №1

Very professional and very knowledgeable. Greatly appreciate the hard work. Highly recommended

Sa
Review №2

I wanted to give a Shout Out to the guys at the Discount Tire shop on S. Cooper by Target. I called yesterday to get my tires rotated. Answered quickly and told me to come right away..stall was empty. I was maybe 10 minutes away. When I arrived all stalls were full and there was a wait time off 45 min. due to all stalls being full. I was a little unhappy but they convinced me too wait. I did! They completed my wait and rotated my tires and I was on way in less than 25 minute! Great job guys!!! Thank you! Sandy B

De
Review №3

Very organized operation and friendly staff. The shop staff was moving quickly but you could hear their banter and tell they were having fun as they worked. Everyone wore masks and socially distanced and the store and shop were sparkling clean.

Do
Review №4

Fast and friendly service.Poor guys standing out in the cold to provide a free service.Thank you so ver much

Ni
Review №5

I usually go to the discount tire in Fort Worth but a coworker of mine recommended this place and I am without a doubt coming here again! They helped me out so much and got me out with all new tires at a good price! Management was amazing and kept me updated throughout, they worked fast and got it done extremely well! If you come to this location, go to Jacky! Extremely friendly and does a great job!

Kr
Review №6

On the way to work this morning, I ran over a nail that caused my tire to go flat quickly. I pulled into Discount with no appointment and asked them to look at my tire. I may have waited 20 mins TOTAL! The guys me updated the entire time. I never have a problem wirh this shop!

We
Review №7

Jimmy at the front desk was very awesome! He made my experience great, he was friendly, helpful and awesome at his job! He deserves a raise because he did everything correct and made everything so seamless and made sure I was taken care of!! Great customer service!!

Be
Review №8

Great place, had all 4 of my tires changed quick with new tires they were all nice and helpful

An
Review №9

I don’t usually go to this location but was blown away with the speedy service and great customer service to match. 4 new tires, In and out within 30 mins

Ro
Review №10

This Discount Tire I am very familiar with. Over the last ten or so years I have purchased 32, give or take a tire from them. The customer service is simply next to none! Always treated with the upmost respect and knowledge.Listen I don’t spend my afternoons writing reviews of tire stores but this must be said.Outstanding!!! I have always been offered a solution to my problem. If a new tire is needed, a rotation will due or just need air This is your place! Techs here know what their doing. Management is helpful and kind!My personal experience with this outlet of Discount Tire has always been a 10 +!!!Highly Recommended!Thank you to Discount Tire and the team!!!Roger H.

Ce
Review №11

The guys here are great. Jimmy rushed out to help me as soon as o drove into the parks lot. Ryan was also very prompt and went above and beyond with customer service.

hu
Review №12

Ive been looking around for about a month for a good tire deal. After calling around for awhile Jonathan helped me get 4 new Pathfinder AT. Quick install and got some great new tires.

Mi
Review №13

They got me in on a moments notice and stayed late to fix my nail punctured tire. They also brought to my attention that my lug nuts were getting badly stripped and were able to replace them with solid zinc ones that will last some time. Shane was friendly, helpful, welcoming, and informative. I refuse to take my business elsewhere due to the integrity and value I found at Discount Tire.

Br
Review №14

Got in and out in about 25 min! Very professional and efficient! Quick and easy fix on my way to work!

MJ
Review №15

These guys were GREAT! They we so polite, kind and they did their job in a timely matter! I went because my tire was flat due to a nail on the tire and I had a spare on. They helped me patch up the tire and replaced the spare with the patched tire. They also helped me check my other tire pressure. ALL FOR THE FREE! THANKS GUYS! YALL ARE THE BEST!

tu
Review №16

After shopping online and going to some competitors tire shops I came running back to Discount Tires. They worked with my budget and satisfied all my concerns and got me a set of tires I could be proud of. I added the lifetime Road Hazard Warranty after they took my 19 year old original spare off and mounted one of my existing tires from the previous set for no charge. I would highly recommend them to anyone looking for a great set of tires reasonably priced!

Jo
Review №17

Discount Tire has always been there, Bo my service writer took good care of my brides vehicle even though it was like 20 minutes before closing. These gentlemen here at this store are super. Thanks again for all your hard work.

Ge
Review №18

The guy Mr. Jacob was very helpful with my vehicle needs. Thank you sir.

Bu
Review №19

I got 2 tires from them. Guys over there did their best to get it shipped and installed for me as soon as possible.

Ad
Review №20

We were coming into town for the Rangers game and had an issue with one of our tires. Roel and the staff at this location went above and beyond to help get our spare tire on and get us back on the road. We made it to the game and had a great time! This is what customer service is all about! Thank you again Roel and staff for going above and beyond when you didn’t have to!

Ta
Review №21

I ordered tires online that werent available in store. The website said theyd be delivered in 4-5 days.. I get to the store 4 days after purchasing them to go to the appointment time (as the website told me to) and they hadnt even ordered them yet. The manager was condescending. I paid for these tires. I expect them to be ordered and I expect them to be ordered promptly. Its a pandemic. People are going to be doing business online and you need to keep up with orders. If I wanted any tire brand they had already in store, I wouldve ordered tires that stated they were available in store. Respect your customers time and their money. I wouldnt have given them such a low rating if they had been an ounce more respectful, honest, and willing to admit they made a mistake.

Ki
Review №22

In and out. No fuss no muss.

Lo
Review №23

Enjoy getting my vehicle tires serviced there

B
Review №24

The people with discount tire always provide good service.

ja
Review №25

These guys have always provided great service and quality work!!!

Ki
Review №26

I had one of the best experiences with Discount Tire on Cooper in Arlington. I had a tire that kept going flat. Due to the fact i was originally told the wall of the tire was damaged and would more than likely need a new tire. I was prepared to get a new tire and they had one in my price rang which was good. However, after evaluating the tire further, they realized my tire could simply be repaired. I also needed my tired balanced. I had done the rotation myself, but it needed to be balanced. I was given a very fair and decent price for the repair and balancing. I appreciate that they didnt try to overcharge me as a female.They were super busy the day I went but everyone was very considerate. I was so thankful for Jacob and Jimmy! They deserve raises, as im sure everyone at that location does. They took such good care of me and didnt over charge me or try to tell me I needed a complete replacement tire like another shop had. Even though they were busy, they had my car finished before the time they said it would be. Thanks to these guys, anytime I need anything tire wise, Discount Tire has my business from the day I was serviced to any tire associated needs I may/ will have in the future. Keep up the great customer service, directness, and efficiency and Ill stay a customer for life! Thank you guys! It was nice to finally get to leave a nice review for a wonderful company.

ke
Review №27

Great job. Took a screw out of my RF run flat tires. No charge. I have lived in San Francisco Las Vegas Nevada and the Dallas-Fort Worth area wherever I go in these United States always and will be Discount Tire Bravo great job I recommend to everyone and all

Ku
Review №28

I got a great deal on a set of new tires for my sisters car!,it only took about 30 minutes,everyone I encountered had a good attitude!

Ty
Review №29

I love this place.The men are beautiful, service is great and the tires are affordable. 🥰😅A+ 👍

An
Review №30

I had a great experience at this Discount Tire. All of the staff was happy and helpful. They were understanding about my concerns went above and beyond. Jacob in particular was great! Highly recommend using this location of Discount Tire

Ji
Review №31

Very professional and nice, and work on my vehicle with care. Thank you for giving me a great Customer service!

St
Review №32

Always great service with professional attitudes. Best tire store there is!

Jo
Review №33

This was possibly the fastest bestest experience of my life buying tires. I was in and out in less than 1 hour !! Great Job guys !!If you want a great tire buying experience, drive on over to Discount Tire on S Cooper. You wont regret it!

Je
Review №34

Great place great service.

Fr
Review №35

Blake and Cooper were very professional and helpful. I appreciate the excellent customer service. Ill definitely get my tires from here now on. THANK YOU!

Pe
Review №36

Great service! Fixed my flat AND rotated my tires. Didnt try to sell me tires I did not need. Showed me the tread on my tires and told me how many more miles before I need new ones.

Jo
Review №37

Ive been a customer of this discount tire for 20 plus years and although the employers have changed.The service remains the same, now with covid-19 involved, its different but the same great service. Quick tip back into the parking lot remain in your car and they will come out to you. 👍😁

Ma
Review №38

Love this store. Big thanks to Discount Tire at 3704 S. Cooper St., Arlington, TX for pulling the nail and fixing my tire so fast at 5:00 Friday afternoon. I was in and out in under 40 minutes so I could go back to working the polls. Ill bet they had no idea their speedy service was helping the cause of democracy.

He
Review №39

Plan on buying tires, again there. Dealership only takes care of Mazda o

En
Review №40

Staff was polite and organized. Busy location, but no fuss no muss. Thanks guys!

Ti
Review №41

They were very professional and helpful. Got my car done very quick and efficient, shout out to the team!

Ch
Review №42

Quick service. Knowledgeable help that explained options, and they are doing a fantastic job with social distancing and covid measures.

TA
Review №43

I’ve never felt more taken care of using this Discount Tire, or had better customer service. Jimmy is the best.

Lo
Review №44

My daughter just brought her car today to replace two front new tires. I paid $250 for two tires on a Ford F 150 she drives a little 4 cylinder car. They charged $250 for two front new tires and broke the lug nut. Refuses to fix or replace nut. Excuse is they did not previously work on the car there for not liable. Go to a good honest small business. Another reason to avoid chain business.

La
Review №45

Quick and Efficient! I was in and out and Jimmy made things go smoothly.I recommended this Discount tire to anyone!

El
Review №46

They are so safe! I made an appointment online, someone masked came out to meet me at my car and discuss options and they maintained a safe distance the entire time. I’m so impressed and grateful.

Ja
Review №47

We have a small fleet of vehicles & we take our personal vehicles here too and have been for years. Other than the long waits, things typically go well. Weve had one or two not-so-good experiences here, but like I mentioned, other than the long waits, its typically a good experience. The 3-stars are for our bad experiences with scheduling our appointments online, showing up on time (or even a little early) and still having to wait in line--and watch all the folks the didnt schedule an appointment get in ahead of you anyway. Its terribly frustrating. Not sure theres ANY reason to ever schedule an appointment (online or otherwise), but I wish there was. So, the stars in this review are for all the folks working here for being so nice and the missing additional stars are for the frustration with the broken process in place with regards to the illusion of a quicker experience here by scheduling an appointment. If you schedule something, you should receive service ahead of people that didnt. Seems simple.Scheduled an appointment for tire rotation & balancing @ 9am. Its 9:50am and Im still waiting. (The actual work usually only takes ~15 mins.).😖

Sa
Review №48

Joe was extremely nice. It was 30 degrees outside and he put air in my tires with a smile under his mask. Thank You Joe!!!

Fr
Review №49

Great visit Mr. J took care of my tire needs

Ge
Review №50

Everything was fine except the way the check you in.we checked in by scanning qr code, per sign. They took 3 customers by walk in ahead of us. Not cool.

Li
Review №51

Shain greeted by name and attended to my car promptly. My car was ready sooner than expected too!

ch
Review №52

Not happy, have always used them, but have same problem I had when I took it there,will try one more time

Th
Review №53

Was in and out in under an hour and no charge to remove a screw and plug my tire! Guys were all super nice and polite!

im
Review №54

They didnt have the tire I needed, but Daryl found one in their Desoto store and got it to this location in two days. (It took just one business day, but Fedex doesnt deliver on the weekends). He called when my tire came in and they were able to mount it on my rim the same afternoon. Jacob took care of me in the store and got me on my way in no time. The courtesy and professionalism displayed by both employees was impressive.

B
Review №55

I had brought my vehicle in to get a tire fixed. I was thinking the worse that I would end up needing two new tires. The weirdest thing happened to me as I was greeted with these gentleman wearing masks. I thought I was on another planet.Just let me say that they did a wonderful job taking care of me. I had a nail in my right front tire. I gave them the authority if I needed two tires to go ahead and replace them both. All I would need it was a flat repair. I will be sending all of my friends to discount tire in the future for all of their tire needs. Thank you guys for a job well done.

JP
Review №56

Fast service and friendly people. Had the weird tire size I needed, got in and done super fast. I was the last one of the day, and they still made sure everything was done up and torqued correctly.

Ma
Review №57

Just needed my tires aired up and had a few questions. The young man was awesome and very friendly.

Ad
Review №58

Fast and proffessional service. Could not ask for more.

mi
Review №59

Always polite and helpful. I can find less expensive tires. Same brand. But thier service is outstanding

Te
Review №60

Love them always taking care of their customers one time I went in there with a nail in my tire they didnt charge me I thought I was special but I found out they do that for every customer this is a great company

Ch
Review №61

Really friendly staff, helped us and we were on our way.

Br
Review №62

These guys are Awesome!!! Best tire shop Ive found. Everywhere I went said I would have to make an appointment and they were like a week out. These guys were extremely busy, they replaced all 4 tires & still got me in and out in about 1 1/2 hrs. They have my business for sure!!!

To
Review №63

Excellent place they will rotate your tires and check your air for free

Li
Review №64

I got great, friendly service. Employees were wearing masks and taking precautions. Very satisfied with my visit.

Ge
Review №65

The only discout tire that gets a 2 star. Why? Just to get a basic chat, service, air or estimate is at least a 30min wait.

Au
Review №66

This location is the only one my family and I go to. The customer service is exceptional and its so nice that the employees inside always have a smile on their face.Just a quick shout out to Kimseun, who always gets my tires/ wheels ordered in a timely manor.Another thank you to Dazohn (I hope I spelled his name correctly). I had a hectic day going back a forth from Dallas after totaling my car back in April. I was recovering the tires/ wheels from the old car in Dallas and wasnt able to make it back to Arlington before closing time for them to be inspected and put on my new car. Dazohn knew all of this was happening throughout the day and he stayed an entire hour late on the weekend just to make sure it was taken care of.Yall are awesome and will definitely have my business for years to come!

Mo
Review №67

Very poor customer service, i was waiting forever to get somebody help me with my appointment but nobody paid attention.After that I asked the team more than a couple of times to help me.They got the car into it but the other guy was trying to inform me that they can’t fix my tire.Shinnon I think he is the supervisor told me we won’t fix it for safety reason but it was absolutely repairable but they simply wanted me to buy a new tire.Although I told them I can sign a waiver for the safety your talking about. But he refused and insisted to have me buying a new tire.They just wasted my time no more in bad customer service way !!!I went to another tire shop and they fixed for me in 5 minutes.It runs like a new tire now.Pretty bad experience with discount tires.

Wa
Review №68

Very fast, friendly, and efficient. the guys in there seem to know what theyre doing pretty well. Looks like they have a well-oiled team.

Le
Review №69

IT WAS GOOD VERY

Al
Review №70

Today is abnormally cold, especially for Texas, so everyones low pressure lights are on. I waited in line an hour, and the line was way longer by the time I left. The guys working in the bay were so kind and working so hard, and still had great attitudes even with the freezing drizzle and never ending line of cars.

Ma
Review №71

New Weels and new tires los good

De
Review №72

I would just like to say that regardless of the prices for the tires, the employees here will always take great care of you. Garrett here was super helpful and provided me a lot of knowledge and options on what my next step would be. Johnny provided amazing customer service to one of the most rudest customers I have every encountered which made me respect this place so much more. Then there’s Jack who stays completely focused and efficient while working on your vehicle. Overall, always the number one choice with anything tires.

Ci
Review №73

Thanks for the great service today. The guys were very conscious of keeping everyone at a safe distance while still taking care of my car. No one needed to get inside my car. The guys inside wiped down the computers and touch pads after each customer. They even had the chairs in the seating area spaced out at 6 foot intervals. Thanks again

Li
Review №74

Fast knowledgeable customer service, conveniently located.

Ro
Review №75

This location is all about customer service!Others make you get out of your vehicle, go inside and social distance. They come out to you immediately. You wait in vehicle until serviced.The only reason 5 stars not given is that I have a new Silverado z71/RST. The front and rear inflation is different 32/35. Twice Ive told them (different visits). I will continue patronizing this location for a long time!

Ra
Review №76

This location is outstanding! Ive been coming here for years and never had a bad experience. The manager Shain always goes above and beyond and takes care of each customer like a friend. Thats the kind of customer service that I can back.

J
Review №77

Everyone works efficiently and are extremely courteous which is always big with me. Thanks guys!

Ri
Review №78

I travel from springtown all the way here to give these great people my buisness, Lakeworth is missing out on good buisness.

To
Review №79

The tire indicator indicated we had low pressure. We stopped at the Discount Tire and they identified the problem to be cold weather and they put in the proper amount.

Pa
Review №80

Had to get a tire fixed from running over a screw. In and out in no time, tires are near needing to be replaced but was not given a sales pitch to buy new tires. I was made aware of the issue, but it was something Im already aware of. I will always come back to discount tire because of the professionalism they show customers.

Ki
Review №81

Demarco was super kind and quick! The whole staff is great, to tires replaced and all four rotated in an hour. I highly recommend this location 👌.

To
Review №82

Horrible slow service and everyone wants to pretend if they don’t look at the customers we are not here. Get a new whole new team. Bad way to represent your company

Em
Review №83

Every interaction with this location has has been subpar. Check In process is a joke, always get skipped, “we’ll call when it’s ready” is a joke, customer service is a joke.

Mi
Review №84

Shain was thorough in assessing my cars tires for safety and the best rated brand for my needs. His recommendations were important to keeping my car safe for the road. This discount tire was also very timely and good at communicating. Will return!

B
Review №85

Took car in for 4 new tires. Shain was helpful and professional. Facility was clean. All employees were pleasant and professional. In and out quickly. I would recommend this Discount Tire to family and friends.

Ri
Review №86

They are really good

Si
Review №87

Tv education mechanics

Xa
Review №88

Great service. In and out in a timely manner!

Fl
Review №89

Got a new set of tires and wheels, go see Brandon at the burleson location he is very knowledgeable and knows his stuff when it comes to custom wheels, my truck was lame, now it’s awesome... don’t miss out

Jd
Review №90

Good 👍serviceom

Ri
Review №91

Jacob was great. As was the guys that took care of my car. They are very professional.

Ng
Review №92

This is my favorite store so far. Their customer service is excellent, staffs are very helpful and friendly. There was a time my trunk was full with all my personal stuffs but they did help me put it back to original place after replacing a tire for me. Really appreciate.

Ma
Review №93

I just want to express how awesome this tire place is. Definitely did a good faith deed today. Your number one in my book. Jeremy is awesome as well. John and Gary were really helpful too. My tire place for life now.

Ly
Review №94

Just so slow in the beginning the desk. After the shop takes no time at all.

Mi
Review №95

Very good customer service

Br
Review №96

Dont go to this discount tire, avoid it like the plague, I pulled in here at 9:16 with a screw in my tire and a warranty to replace it.There were 5 people ahead of me. I have watched 12 people after those 5 people get their vehicles worked on,Ive asked multiple times what is happening and have been told to sit tight someone will be with me. It is 10:08 and a service tech just informed me that I have 7 people in front of me and it will be another hour and a half.... go to hell.

Mi
Review №97

The staff are always helpful and respectful. They provide quick, well done service, and explain the why behind their recommendations. Their service and professionalism has earned a lifelong customer.

Li
Review №98

I like this Discount Tire location they do a wonderful job they are courteous and I appreciate that

Je
Review №99

Ask for Shain V. Great customer service and I was in and out in around 30 minutes.

Sh
Review №100

Extremely inefficient and unprofessional. They want you to remain in your car but dont pay attention to who comes in next and I got skipped several times so I left. Then on top of that, they are extremely slow with no sense of urgency, even for only air check! Ridiculous. Do yourself a favor and go to Firestone instead.

Information
33 Photos
100 Comments
4.4 Rating
  • Address:3704 S Cooper St, Arlington, TX 76015, United States
  • Site:https://www.discounttire.com/store/tx/arlington/s/1200?y_source=1_NjI3ODQ3LTcxNS1sb2NhdGlvbi53ZWJzaXRl
  • Phone:+1 817-468-7575
Categories
  • Auto body shop
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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