A great spot for bikes. There go and grow program is awesome.Any new qualifying youth bike that is purchased from one of our locations and attached to a membership can be returned for up to 100%* of the purchase price towards the next size up, until they get into their first adult bike. Returned bikes need to be in selling condition**. All bikes eligible for the Grow N’ Go program will have a sticker on them. Youth bikes consist of tricycles, push bikes, 12″ bikes, 16″ bikes, 20″ mountain bikes, select 20″ BMX bikes, and selected 24″ mountain bikes & youth specialty bikes under $400.

Great deals on rentals and a really nice and friendly staff. Logan took care of us and he was phenomenal. I definitely would recommend this place to anyone.*Edit*Had another experience here and I just have to say again how incredibly accommodating and kind this staff is. They went above and beyond during our rental/purchasing experience.

Dont come here if you need help with backpack fitting. I was in there for at least 1/2 an hour asking for help, thought I got a small backpack. Somehow I got a medium- didnt even realize the same backpack had multiple sizes. Now I spent 280$ on a backpack that cuts and bruises my hips because its too big, and I cant return it because it has some dirt stains. I wanted to support local businesses and went in because I thought theyd help me be properly fitted. But Id recommend everyone just goes to REI online- much better return policy and its a bit cheaper!Edit in response to store owner: I asked if I could buy a new waistband in both stores- both told me that the pack is so new that Osprey hadn’t come out with waistbands for it yet. No employees told me that there were other waistbands that would fit the pack. After checking online, I also came to that conclusion. I wish that, like you said, someone had offered to sell me a properly fitting waistband- it was so painful wearing that pack for work and I like the design so much. I also asked if I could exchange for the same one in the proper size. I wore it for four days- there was light wear where the bear can slid in, and on the bottom where it was put on the ground in the backcountry. I just wish an employee had mentioned to me during the time I spent at least half an hour asking for help with sizing and picking a pack, that the packs had small, medium, etc. sizes. Had I known there were multiple sizes I would have definitely gone a size down.

Great customer service! They carry quality brands and stand behind the things they sell. Have a growing kid? The kids bike program is awesome!!

My son’s first pedal bike arrived in the mail yesterday and I was up all night trying to adjust the front brake and having no success. I contacted Pacific Outfitters in a sad state for help, as it has taken months to figure out the right match of a tiny bike for him and we were all so excited for him to experience his first pedaling attempt. The mechanic on the phone was supportive and offered to check it out, so I brought the bike in.... The mechanic recognized that I was the mother who called asking for help and reassured me that it was a quick little adjustment. He was so thoughtful in his approach, as he encouraged me to watch the steps he was taking to mitigate the issue and educate me in the process. The bike was all set to ride in less then 2 minutes!!! I am so thankful to Nate for helping us, so that we could enjoy the day with our son trying out his first pedal bike!!! We will definitely utilize Pacific Outfitters in the future for our bike maintenance and gear needs! Nate, you are a shining star!!

Great deals on most Bikes. I found a nice used bike for about 100 dollars.

Good selection and very nice, helpful people

Everyone is super helpfull here, camping department is looking good along with the bike shop, bike shop has better moral now. Have good deals too!

Nice outdoor gear shop. Cool local business with a good community reputation.

Great selection of bikes and gear. Also camping, hiking, fishing. Name the sport youll find it here.

The store is full of practical high quality clothing and gear, helpful staff.

Hands down the best outdoor shop in the area! If they dont have it here they probably have it at their other shop in Eureka.

Great selection and tons of local knowledge.

THis place is cool! Should have a little more staff as they are usually busy but very helpful and not too long of a wait time. People are well knowledged in the field and make a great atmosphere

Bought my kayak here and now I yak it up all over the place. Good place to buy outdoor gear, nice friendly outdoorsy staff.

Yeah they helped me refurbished an old bike for my kiddo... 45$ new chain, handlebar grips, oiled and lubed everything up...

Nice help nice bikes.

Awsome outdoors store! Look no further!!

Solid outdoor shop. If you cant find something here ask them if their Eureka store might have it.

Great people even greater prices

The people are very helpful

Not large, but it had a lot of outdoorsy thing that I want.

Pricy but much variety

People there are snobby

Thanks for the Keens and the awesome customer service!!! Oh, the and Sporks!!!

Friendly