user
Fox Valley Firearms
2310 W College Ave, Appleton, WI 54914, United States
Appearance
Fox Valley Firearms
Comments
Jo
Review №1

They are open on Saturdays! The gunsmith seems like a really good guy, and the price for repairing my rear blade sight was super reasonable. Nice selection of quality weapons for sale as well.

Se
Review №2

I have had one dealing with them that has went smooth. the last few have been face to palm. filled out requests no response. stopped in filled out paper requests and no response. not sure what is happening but my business is now going to Fond Du Lac to PFS - Jeff Christian

Th
Review №3

Gave them a call today looking for some product(s), and although they didnt have any, the guy I spoke with took the time to discuss several matters with me which likely saved me a bunch of time in the end, and it was all after he knew he wouldnt be making any sale. Would recommend trying them based on this alone.

Ad
Review №4

Nate is a GREAT man. He does incredible work and can do just about anything that is firearms related. He is MORE then fair on all his prices and all you have to do is really talk to him as hell always listen and try to make it happen for ya. He really does honest work

jo
Review №5

Nate & his staff are fantastic! Nate always treats me with the utmost respect, courtesy & professionalism. I love this place! Just had them swap a magazine tube on my Winchester 1300 to make it a Defender setup. I would recommend anyone to stop there. Whether a first time gun owner or an experienced firearms enthusiast. Great store, fabulous customer service! Customer for life!

R
Review №6

I prefer to stop here first before going anywhere else. Promote local businesses!

Jo
Review №7

Nate does an amazing job and stands behind his work. Nate and his staff are second to none. Small business take care of their customers, their reputation is everything!!

Re
Review №8

Excellent business, fair selection but extremely lacking in customer experience. Honestly I see a lot of these negative reviews and their engagement for their customers is wonderful. And their selection and pricing is more than fair and looks high quality. Dont let the small shop fool you I have it on good authority that these guys know exactly what theyre doing. However, after having visited them I can honestly say their customer service needs work. When I walk into your shop for the first time one of the best things you can do is make me feel engaged and welcome and thats not really the sort of feeling I got. Between the three employees none of them seemed happy to be there and none of them seem happy to talk to me. When one took down the information about what I wanted done with the rifle I brought in he seemed pretty Curt and dismissive. Not really giving me any assistance on what I should have done or what his thoughts were. He just seemed to want to fill in the paperwork and get done. After a dismissive expect it in a couple of weeks, all three employees simply seemed to treat me like I didnt exist anymore. Ill be clear I have no doubt that they are professional and that they will take care of the order I brought them with the utmost ability. But if youre coming into their shop hoping for something friendly or engaging especially for a first-timer be warned its not exactly a friendly place.

Ob
Review №9

Place has some cool guns, the smith sounds competent... just kind of a under ground IRA armory vibe about the place.

Li
Review №10

Seems like a good place

Ad
Review №11

Friendly and helpful. Highly recommend checking them out!

RO
Review №12

Very nice peopme, were very helpful with questions i had.

Ku
Review №13

Yes this place is small but makes up for it in Service. Nice selection of Handguns and Long guns. Easy to order,or have your firearms sent there with lower Fees than Big Box. Questions Answered,More than fair pricing and EXCELLENT Custom and Standard Gunsmithing Services. HIGHLY RECOMMEND

Ra
Review №14

First time in the shop today. Nate seems very knowledgeable and assisted with swapping out a muzzle brake. Fee was more than fair and had a great time discussing guns and listening to recommendations to others in the store for their specific needs.Thanks for the quick help. Will be back for sure.

T
Review №15

The customer service here is horrific.They never even answer their phone. The used gun selection is pretty bad and expensive. If youre looking for a firearm, order from Feet Farm or Scheels. Its absolutely cheaper. This place is really overpriced. Its only decent if you need machining, but at that point youll probably be better off going elsewhere. Its a shame. I usually like supporting small business.

St
Review №16

Nate and the crew are great. Friendly, helpful and very knowledgeable. Prices are better then fair. They have more gunsmith services then anyone in the area. Very highly recommended.

Fr
Review №17

Nate is a solid gunsmith. Ive had several projects go through him. Bought and sold several times at FVF. Multiple transfers as well.

Ni
Review №18

Hands-down the best shop. Really stand up customer service. You know how you can really tell? Ive spent maybe a total of 30-40 dollars total here. Doesnt matter. They treat you with such decency and like youre their top customer. Definitely will be coming back

Ch
Review №19

I stopped in one day just to look - man, this place is super cool! Lots to look at and great people to talk to. It seems to be busy every time I’ve stopped by, so the reviews of people saying the service is slow/lacking may not necessarily be wrong, however, I feel as if those individuals were not patient enough. Every employee/owner/etc are genuine and will guide you and educate if needed, and will also sell you what you need without any more. I’ll surely be back as I appreciate the service I received and the cool folks that run the place!

Ke
Review №20

Best deals around. And by far the best customer service face to face. Stands behind his work and service. Cares more about making sure you are happy and get what you want / need, rather than making money off you.

Gu
Review №21

Been to quite a few shops in the area, these guys are straight to the point and have a gorgeous selection. All around pleasant experience.

An
Review №22

Bought a handgun online. Had to wait over the weekend to ship. Was able to comeplete the background check and firearm transfer within 3 hours of delivery and 45 minutes from the time the store opened. Great business during the covid-19 pandemic.

Je
Review №23

Superb buying experience!!! Knowledgeable and friendly staff made my purchasing experience awesome. I will be doing business will this establishment again!!!

Mi
Review №24

I have bought several guns over the last couple of years. Nate has always been knowledgeable and polite. Great prices on new and used guns. I have yet to find anywhere that will beat there prices! There always seems to be a lot of people stopping in which is a great sign that hes doing something right!

Ja
Review №25

I have had a great experience working Fox Valley Firearms. Im in the middle of building a precision long range AR 10. I have been working direct with Nate on ordering specialty parts and his knowledge of the weapon/parts, different manufacturers, and his own personal network is second to none when you need advice.Prices are also fair.Overall great experience. Will continue to get my business.

Jo
Review №26

Amazing gunsmith and super smart and nice

Le
Review №27

Very knowledgeable and helpful staffPrices are reasonable and offers consignment options

Du
Review №28

Unlike other gun stores in the area, these guys know what they are talking about. Great prices (competitive or better than internet pricing) and great service. Gunsmith work has always been out of this world. Id never think about going anywhere else for gunsmith work or firearm transfers.

Ra
Review №29

Better prices on items in Stock. If in need of something on the truck to be delivered and are expecting a call from your information you provided - good luck.Overall customer service is poor.

Ma
Review №30

Great business! I wanted a particular type and finish that is hard to find and they were able to get it quickly. I love going in there just to look at the guns on consignment because there are often historic guns from WW1-Ww2 that you can rarely handle outside of a reenactment. The staff aid very knowledgeable and courteous!

Co
Review №31

Bought my first pistol here and it was a great experience. Knowledgeable and helpful when it came to answering my questions. Pistol I wanted wasnt in stock, but they were able to get it in within 2 days. Prices were very reasonable.

Je
Review №32

Very friendly and informative staff. Handled me with utmost professionalism. Staff is knowledgeable and explain things very well.

Ol
Review №33

TERRIBLE CUSTOMER SERVICE SKILLS. Before visiting this store I had a pretty good idea of what type of weapon I was looking for. The tall skinhead guy working the counter was busy tending to two other customers who were there before me. I saw that and proceeded to browse the merchandise. After a couple minutes I had mentally picked out the firearm I wanted to purchase because it met the criteria of what I had decided I was looking for before I even walked into the store. After over 10 minutes the salesman was done with the business portion of the conversation he was having with his two customers. I moved to stand right in front of him with the intention to ask him to see the weapon I was looking to buy. Because he was still in a conversation with one of the customers who was slowly edging towards the exit, I just stood there in silence to wait for them to finishing talking. He deliberately avoided making eye contact with me let alone even acknowledging my presence as he proceeded to talk to his buddy regular customer about some air conditioning unit which was a personal matter (not business related) As a combat veteran I gotta say they have an impressive arsenal of weapons (some appeared quite vintage), but bad customer service is a big pet peeve of mine. I ended up walking out without ever being asked if I needed help with anything as they continued having their non-business related conversation. Giving somebody the mirage treatment is just plain rude and if youre in sales you should learn this.

Mi
Review №34

The guy has gun knowledge, just lacks customer service skills. If he were smart he would hire someone great with customer service and he can play with his guns. At this point the store is a curiosity of what he has in his display case.

An
Review №35

Absolutely phenomenal. Nate and his team members are everything you could ask for and then some. Better prices and FAR better service than at some box sporting goods store.Dont skip over this local gem!

Jo
Review №36

Great gun shop! The owner is a stand up guy and will answer any question you have. They have the best prices in the area as far as I seen.

Mi
Review №37

Best gun store around. If you know what you want and have priced elsewhere stop in and get a quote they can get anything and chances are you will save money. Ive purchased 5 guns here. Ive saved on average $80-$100 per gun compared to Scheels and Fleet for identical model numbered guns. They can be busy but its worth the wait. If you are in such a hurry to rush in and out maybe your buying a gun for the wrong reasons.

CJ
Review №38

Called 10 times and noone has picked up the phone!!!!!! They just lost by buisness from me Ill be going elsewhere.

Ad
Review №39

Went above and beyond to make sure I didn’t purchase something online that was a faulty product. He saved me a lot of future headaches and saved me a lot of money. Client for life, this guy cares about his customers and his business and it shows.

Sp
Review №40

Nate is awesome to work with your custom gun!! Thanks again for the awesome job on the muzzle brake on my .300 RUM!!

Cr
Review №41

This gun shop is the first place I stop when shopping for a new gun. No pushy salesmen. Best prices.

Ri
Review №42

These guys are the real deal. Awesome service. Super knowledgeable. Only place I will go for anything dealing with firearms.

K
Review №43

Prices and service r superior to big box stores. Inventory is ever changing. Most gunsmithing is done in house and done well. Can order just about anything a big box store has at a much smaller price. Highly recommend this store. Also has NFA capability which is a plus. A+ gun shop.

Ke
Review №44

Dont know much about guns and my bf and I were afraid of going in but they were amazing and very nice. They helped us tremendously. They answered our questions and concerns

Aa
Review №45

Knowledgeable, friendly outfit, some are even volunteers (that tells you they care). Small, but capable, more gunsmithing services than some of the big guys offer.

st
Review №46

Fox Valley Firearms is family owned gun store that specializes in custom gun smithing. In addition they have a large selection of new and user firearms. They have the lowest ttansfer fees in the valley.

Ro
Review №47

Awesome place I have purchased all my guns here. Honestly cant see myself going anywhere eles.

To
Review №48

Best shop in NE Wisconsin! Full service shop including smithing. I have been a customer for years. Do not even go anywhere else. Stop in and they can answer your qusetions. They were so helpful providing my wife with guidence!

Ty
Review №49

I will buy all my firearms and accessories through them. They have the best prices,and are very informative. My father and brother both bought there firearms through them, we were all pleased.

Bi
Review №50

Awesome customer service, great prices, fast turnaround for orders. Definitely reccomend purchasing your firearms here!

Da
Review №51

Did a deal on Facebook with Fox Valley.They were fast and and friendly. Very happy, Ill do business with them again.

da
Review №52

Small shop but Awesome pricingVery friendly staffHighly recommend to check out if your in the area.

Br
Review №53

Excellent service, good selection.

In
Review №54

If in the Appleton area, Fox Valley Firearms is the best place to stop for firearms and accessories. Big Box Retail alternatives will overcharge you for inferior products.

Ty
Review №55

Simply, the best gunsmith in the area.

Ge
Review №56

Did a pistol transfer there. Was quick and painless, and the fee was reasonable too. Thank you!

Jo
Review №57

Ive done business with them a couple times over the past 7 years and Id have say that they have always been the best priced and excellent gunsmithing.

An
Review №58

Several times over the last few years I have tried to get prices on guns that I needed ordered or products. I have emailed, called, Facebook, even been in the store and every time I was either promised some form of follow up or (as Facebook would show) I am just plain ignored after asking for the price they replied with a question, I answered and now still waiting on a reply. If this was the first time it happened no big deal but several times this happened I think I will just take my business to a store that is willing to make money when I am offering to spend it. (and the last weapon I wanted was over $2000 I would think they would have been somewhat interested in making that money.)

Ma
Review №59

Partially constructed, overly cluttered shop in a run down strip mall. Prices are reasonable, staff is neither knowledgable nor courteous. They were unable to process a 4473 in 24 hours for a co-worker of mine, and their only explanation was that he obviously has a record. Im not a gun-shop scientist, however I am fairly sure that insulting people who are trying to give you money is not good business. Avoid.

Jo
Review №60

Would give it zero if possible. Rude, unhelpful and condescending. Don’t waste your time!

Al
Review №61

Cheap, fast, great. Small but quality selection of firearms for sale too, but come for the gunsmithing.

Ed
Review №62

Friendly, fast, awesome. I will aways shop this dealer first and chances are last.

To
Review №63

Excellent prices. Fair trades and honest people.

Da
Review №64

They are by far the best in the area. The owner is always there and good to talk to and the prices are heard to beat.

Jo
Review №65

Nice firearms priced just right

Sh
Review №66

Did a transfer here. Good service.

Ja
Review №67

Very knowledgeable guy,many services offered

ja
Review №68

Really nice shop great service

Pa
Review №69

Selections not good, owner is rude, Id rather pay for and get better service and get someone who knows what they are talking about.

Ni
Review №70

You cant beat Nates knowledge or prices.

Ja
Review №71

Good place and gunsmith is owner

Be
Review №72

He fixed Kevins doubles gun and he is still blasting targets.

br
Review №73

Sights installed while I had lunch next store.If thats not service, what is?

Ri
Review №74

Doesnt carry a huge stock on hand but will order you anything and get the best price available. This includes optics.

Kr
Review №75

Easy transfer of firearms

Mi
Review №76

Gun repair and broker

Th
Review №77

Small

Information
7 Photos
77 Comments
4.4 Rating
  • Address:2310 W College Ave, Appleton, WI 54914, United States
  • Site:http://www.foxvalleyfirearms.com/
  • Phone:+1 920-733-4867
Categories
  • Gun shop
Working hours
  • Monday:12–6PM
  • Tuesday:12–6PM
  • Wednesday:12–8PM
  • Thursday:12–6PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations