user
The Auto Shop
710 E Summer St, Appleton, WI 54911, United States
Appearance
The Auto Shop
Comments
Tr
Review №1

Tony and team have provided great service at a fair price on our Saabs and Volvo for years. They stand behind their repairs too.

Wi
Review №2

If you want honesty, fairness, friendly service and comfortable setting, look no further. I can honestly say that I almost welcome car troubles as an excuse to get to say hi to this awesome team and can always rest assured that my car will leave their hands in better way shape than when it arrived.

Cy
Review №3

Tony is very professional as is Tyler. They do great work and communicate well. There are never hidden costs. Very friendly and accommodating.

Er
Review №4

Worst customer service and management never going back

Ja
Review №5

Have had friends go to here to get a Saab and have always had great luck with them. Their service is great and their prices on cars are great as well. Would recommend to anyone.

Ja
Review №6

Best Saab guys around. Highly recommend

Ji
Review №7

They are very professional people. I would recommend them to all my friends and family.

Ke
Review №8

This is the BEST mechanic, specifically for imports like Saab, Audi, etc. Stella, my Saab 95 linear is a 2003 and this shop is the only place capable of fixing her when she needs it.Its pretty far from my house so when the alternator went I tried a couple of shops close to home. The first said he could fix it until I brought her in, once he took a look he said he couldnt.The second shop I took her to was only a block away from the 1st. Not only were they terribly rude, they would only give me an estimate of $490 if everything goes smoothly which suggests an intent to charge much more once the work is done and have no choice but to pay.So I called the auto shop for an estimate. The owner answered the phone and gave me the exact price to replace the alternator and belt. Let us drop it off over the weekend, they said should be done on Thursday, had it done on Tuesday. Charged me the exact price they quoted on the phone. They are polite, professional, reasonably priced experts who dont make me feel stupid for not being able to fix my own car. I would recommend this place to anyone with a Saab that they love and need to have work done on!(6 months later).....Another GREAT experience with the Auto Shop! My Stella is getting older and needed a lot of work last week. The straps holding the gas tank were rotted through, the water pump had a leak, the locks didnt work, my tail light kept going out, my trunk wouldnt open, and so on. We had her towed to the Auto Shop. Talked to Tony, gave him a budget and told him to prioritize and fix as much as he could. He called back the next day with everything fixed already and WILDLY under budget. Most other shops would take advantage of a customer, and find more to fix, or find a way to eat up a preset budget. I can not recommend this place highly enough!

Br
Review №9

Tony is the man, he gets it done & right

Co
Review №10

I bought my car here in 2012 and Ive always brought it back here for repairs and maintenance no matter what. Tony is everything you hope a mechanic to be. He is loyal, reliable, and honest. Ive put off writing a review for so long because I dont feel like I could do this place justice. I never want to think about losing this car, but when the time comes Im strongly considering buying another Saab just to keep coming here. The list of obvious and obscure things Ive come in for, theyre prepared for. Even when I drop in unannounced they find time to assess the problem. Go here. Buy a Saab(because theyre great) just to go here. All of my stars and love go to The Auto Shop. Also their logo is cool as heck and thats something to add cred to your car.

Go
Review №11

Tony and his staff really know Saab’s. They are Saab geniuses. I drive 30 miles to bring mine here, it is hard to find a mechanic who appreciates classic Eurosport sedans. The shop does not have high mark up on parts and is directly honest about the work needed to keep things humming. Very reasonable and high skilled.

Ma
Review №12

Tony and staff care and listen to your requests and meet your needs in a passionate way caring for your auto like it was theirs.

an
Review №13

If U got a Saab that needs fixin this is the place... Tony Burhans and before him his father...This place has been the Saab authority in Wisconsin 50+ years

Da
Review №14

They did a great job. Enjoy working with the shop.

Er
Review №15

If you own a Saab and you live in the Fox Cities then this is the place to go for service and to buy a Saab! Tony is honest and friendly! You are treated right and with respect. Ive owned three Saabs and Tony has serviced all of them. He knows what he is talking about and is a no BS no up-sell kind of guy - you wont get sold on something you dont need and hell tell you if you do or more importantly dont need something done.

Sc
Review №16

Top notch mechanic and service. World class :)

Be
Review №17

I have an unusual review that everyone should read. I brought my Saab here to be looked at and ended up junking the thing BUT. After I signed the car over to Tony to be junked I left a bunch of my stuff in the trunk and completely forgot to come back and claim it. Almost 2 months later I remembered and went to the shop to see if my car was still there. The car had been junked and I left knowing all my valuable stuff had been junked with it. As I was leaving, Tony remembered something and caught me before I left. He brought me to his back garage and had all of the stuff that I had left in there stashed away in a box for me. The fact that he held onto a pair of skis, boots, duck hunting waders, a fishing pole and a propane grill for almost 2 months speaks volumes to the character that this shop has. Words could not express my joy when I found out all my stuff had not been junked and I have solely the amazing guys at the Auto Shop to thank. Again. This review does not do any justice to how great those guys are. Thank you.

St
Review №18

I just bought my third Saab but my first from The Auto Shop. The car was in fantastic condition and was very fairly priced. I have also received amazing service on my other two Saabs from the Auto Shop.

Ma
Review №19

Tony a.k.a the owner and everyone who works for him are great down to earth people who have a passion to provide great service, and quality genuine parts!!:) Tony and his team work hard and put alot of time and money into there vehicles in which they sell on his lot. You can trust and know you are going to get a good reliable vehicle! :)

Ka
Review №20

They sell mostly Volvo, Subaru, and all years and models of Saab. The owner is as honest of a guy youll find selling cars. No finance guy here will bury you in regret and each vehicle has been throuroughy inspected and safe.

Du
Review №21

Awsome service and cost very friendly will be back for sure if i need more repairs

Tr
Review №22

Ive had my 2001 Saab serviced here since about 2006. I can only add to praise already given. Tony is fair and these guys are great and know the Saabs inside and out. I retired my 2001 just a month ago with 200K and now have a 2008 9-3 that Ill be bringing in to Tony and team.

Ty
Review №23

I was told to go see tony at THE AUTO SHOP. Wow, is all i have to say. Tony is very trustworthy and honest. Was a really big help. Thanks again Tony.!!! A++++++

M
Review №24

Good work at good prices, I have zero complaints.

Am
Review №25

I have only owned 5 Saabs in my life. 2 I still currently drive. One saved my life without broken bones or a scratch in a 4.5 time rollover. Tony has been there to find a new baby each time. He and Dan and his crew have serviced them all...99ems, 900s turbo, classic basic 900, 900se turbo and and 9-3 turbo! R.I.P. Dan and Betty and hopefully I can keep finding these gems!

Jo
Review №26

Tony is fair, fast, and honest. Got some body work done, and the work is immaculate. They do more than just Saabs.

Ka
Review №27

I only trust them, Saabs & Volvo, best service in town all years and variety of priced vehicles

Ms
Review №28

Always have had good service and quality work from Tony and recommend highly.

D
Review №29

Great local Saab specialist

Al
Review №30

Friendly and excellent mechanics know Saabs inside and out

Am
Review №31

Super nice people! I trust them with my saab!

Sh
Review №32

Still waiting for them to call me and tell me they have Saab convertible with Manuel transmission they want to sell me!

pa
Review №33

Tony found me a used part. My bill came in $200 under the qote.

Do
Review №34

Tony stands behind the vehicles he sells and treats you right.

Da
Review №35

Thanks, Tony!

Information
10 Photos
35 Comments
4.8 Rating
  • Address:710 E Summer St, Appleton, WI 54911, United States
  • Site:http://www.autoshopsaab.com/
  • Phone:+1 920-731-7331
Categories
  • Auto body shop
  • Used car dealer
  • Auto parts store
  • Auto repair shop
  • Used auto parts store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Offerings
  • Oil change:Yes
Similar organizations