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The Home Depot
1670 W Orange Blossom Trail, Apopka, FL 32712, United States
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The Home Depot
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A2
Review №1

This store usually has everything we need. Staff is friendly and we ended up down. Lawn makeover because they had items on sale. We prefer Home Depot over Lowe’s.

Kr
Review №2

Always friendly employees here and great prices. We have been renovating our home for awhile now and went in so much it felt like we were always so welcomed. We got to know so much of the staff who were always willing to help.

Cy
Review №3

Every person we encountered from garden, hardware, customer service, paint and in between were so helpful! They asked us if we needed help before we even needed help! Employees were young and older and all knew what they were doing and friendly! Much appreciated!

Di
Review №4

We didnt venture out to go to Home Depot, my husband an I just felt like a drive. I did need some reporting items when we saw a home Depot in I believe was Apoka.Weve been to 4 different home Depots since we moved to FL 4 years ago from Toledo, OH. The store by far had the best, most helpful staff ever!!! Had 6 people say hello and ask if they can help us.One younger garden fellow walked us right to the product I was looking for.One pretty lady of color walked by us a 2nd time and said well hello a 2nd time.That was surprising to us.Most home depot stores, Leesburg, LadyLake, and Sanford employees are hiding or standing in the bathroom texting.Wish we lived closer to your Apoka store. We are pretty much in Eustis.Dinnie & Kevin Meeker

Ja
Review №5

We went in to look at washer & dryer for our new home & got help from customer service appliances rep Mark Gonzales from NY. He answered all of our questions about the brands and current sale prices. He advised on what size we needed per our laundry usage. He discussed the pros & cons of units we looked at. That helped us make a completely informed decision on our purchase. He gave us great insight into how good it is to have a warranty plan in the long run. He was kind & personable on top of professional & informative. That is the greatest kind of customer service one can hope for.

Tr
Review №6

Nice Home Depot. The staff is really friendly. I was asked by multiple members if I found everything, etc. It was a nice touch. I recently moved here from Georgia, so it is an improvement over my former place. Looking forward to shopping here in the future.

De
Review №7

Bought a washer from them. I took two weeks to ship it. Then when they got it here, the delivery guys said they could not get the connects off. That the connects had froze up. They told my spouse that she would have to call a plumber. I arrived home just as they were leaving. I had the connects off 30 seconds after they left. They refused to come back and left the new washing machine in middle of the dining room. Oh but I got 25 off the haul away fee.

As
Review №8

Mark in appliances was extremely helpful and has great customer service. I chose to buy my fridge here because of his customer service when I called the store. Even when he was clearly busy with alot of customers he did a great job of assisting us with our purchase.

Ro
Review №9

Just needed a couple of garden tools, did not require assistance. Very quiet afternoon.

Em
Review №10

Nice place with helpful workers, even during times like these they still manage to smile

Ke
Review №11

Wonderful service from Mark Gonzalez in the appliance department. He sold us a washer & dryer with their accessories & a warranty plan. With great communication/education skills, Mark helped us find the right fit for our budget. Shawn in appliances was also a cheerful rep. Glad to have such great help with our purchase. Thanks!

Br
Review №12

Great selection! Went there for a return and customer service was able to help me out.

Ju
Review №13

Your store is very good! We have so many choices! Good prices! Great small plants! I only need a few!I bought a sink most recently.Thank you!

N
Review №14

Good customer service. The item i purchased came with a defective part and I was able to return it and receive a refund with no problem

Vi
Review №15

Easy to do my returns and easy to find what I needed.

Ro
Review №16

Well this store is dangerous for me it is like a recovery addict walking past what makes them weak. My conscience No I cant buy that Dewalt drill I already have 3..... Yes you can and then you will have 4. What happens it three of them break. 🤔

Mi
Review №17

Great place to shop for your home improvement items 👍

Ma
Review №18

Well staffed, friendly. Walks you to what you are looking for.

Li
Review №19

I bought the paint I needed and I like it. Its better than the one on Hiawassi not crowded or overflowing with people felt safer here.

Mi
Review №20

Rented a truck, lumber prices have come down drastically, good customer service if you can grab an older guy. Too many young people hired who dont know which end of a screwdriver to hold.

Lo
Review №21

The employees are all very sweet and helpful, they need more of them. I needed PVC parts and the ones I needed had a full box but a different size. The size I needed was nowhere to be found. That area is very unorganized..

Wa
Review №22

I always like shopping at the home depot. You can always find special deals on some of the products.

Ga
Review №23

Needed six medicine cabinets 16 by26 with stainless trim and Elizabeth was very nice and helpful

Ro
Review №24

Love home depot great friendly staff and very helpful

Ou
Review №25

I shop there all the time when doing projects for the yard or house, great place to shop if you can find someone that works there for help.

La
Review №26

Had a mower to be delivered between 10th and 12th then I was informed it was change to the 16th asked for a time did not know would call 30 minutes before after arguing with them they gave me a time then they bring it out and has rust everywhere called manager and was told they leave there mower out until sold that all of them have rust mind you we are talking about spending $ 4000 on this what can you say but come pick it up and look some where else

Da
Review №27

Is a nivel place todo find What you Need

Mu
Review №28

You will always have people to ask questions about whatever you want. Now it was disturbing to have no carts at the flowers and mulch and products for the lawn easily accessible. What is that about. Lots of parking. You have to go to the front entrance or look for carts on your own on the parking lot. Would have given a 5 star but thank goodness I had my husband with me to find a cart.

Sa
Review №29

Everything was find until I cashed out. Cashier, had attitude! No greetings, no communication, no eye contact. Not even Thank you have a nice.Such a disappointment, since I greeted her first.Gonna go to another home Depot next time.

Ro
Review №30

A solid place for your tools, materials, plants, and so much more. Ive never had the best of luck quickly finding what Im looking for here. The employees when I can find one do a good job at pointing me in the right direction but I wish their aisle signs were more visible so as to see what each aisle contains.Alot of what you would buy here is also overpriced compared to Wal-Mart or Amazon but its nice to be able to take a look at the item first and compare it to similar items. Walmart doesnt come close to matching the materials and tools you will find here but Amazon does surpass it.The Apopka location is on the west end of town and is a clean store in a nice area of town with employees Id refer to as friendly and willing to help with what you need.

Cy
Review №31

Great Place Friendly Fast Service Is Always Great..

Cl
Review №32

Apopka Home Depot is a fantastic store! Bobby and Dakota helped me find everything I needed!

Am
Review №33

Alot to see. Good prices.

T
Review №34

In the PVC isle and tried to ask the young man who was on his phone if he could help us 3 times before he answered. When he finally acknowledged us he said we would have to ask someone else and walked away.

Mi
Review №35

Love shopping here best home Depot around

Sa
Review №36

I need to own stock in this location how much I spend here. One of my favorites

St
Review №37

Went to buy a large landscape tree there was no price on it .The assistant manager lost to locate a price..suggested a price very reasonable but in line with a probable.Charge. An attendant immediately got a forklift and it was loaded in m y truck very quickly.I had visions of having to wait forever why they obtained a price for the tree and wait a very long time to have the tree loaded on my truck.Good management prevailed and we all did it quickly keeping there 6ft requirement and a good sense of humor about the whole debocl.. Great folks..

Ri
Review №38

Ive spent thousands of dollars at this location in the past 3 years remodeling and doing project in and around my home and when I say thousands I mean upwards of $40k or more....today I was approached by an associate and asked to put on a mask, when I explained why I wouldnt she proceeded to tell me I would have to leave the store if I didnt put on a mask, their signs she was referring to say our associates are required to wear facial coverings for the protection of themselves and our customers, it is recommended that all customers wear facial coverings while shopping ...... not a requirement, not a policy or any type of law as she referred to....so when I was given the ultimatum to out on a mask or leave the store I chose to leave my cart of several hundred dollars in items that I had spent over an hour shopping for and walk out of the store....I will not spend another dime at any home depot location as long as they allow this type of behavior from their employees.

Ba
Review №39

The customer service person Tee was awesome 👍. I give him a 10!

Ch
Review №40

After attempting to support local businesses on Small Business Saturday, we ended up at Home Depot. Maters & Taters closed 10 minutes early, and an independent Christmas tree salesman has his trees so exorbitantly priced that we have up and padded the wallets of the big box store... much to our dismay, especially on this particular day. $59... 8ft. tree cut by the most helpful, friendly young man who trimmed the tree, wrapped it perfectly and sent us on our way. Price, product and service... A+!

B_
Review №41

Hey man you can never go wrong at Home Depot as long as your measurements are correct youre good to go cuz the staff is definitely going to help you its very friendly

Je
Review №42

We used the tool rental at Home Depot, fast and easy.

Ed
Review №43

The people were more courteous than they were at Lowes and more responsive to your needs

Ch
Review №44

Went for paint and they were very helpful. Fast service and the mix was perfect. We use that store a bunch and always nice.

Ma
Review №45

Not very happy with this location. We were at your store last week. I walk with a cane and cant walk long distances. I was using one of the few chairs that you have. Was over by the paint and the chair would not go forward any longer. The guy in that department was right there and I told him what was happening with the chair. He said it probably is dead and needs a charge. Then he told me and I quote I dont know what to tell you. He then walked away. Great customer service there! My wife tried to find another chair but none was available. We left and went to Lowes. They had plenty of chairs and thats who will get our business from now on. More training on customer service is needed at this location.

Ca
Review №46

Right now Im not too happy with Home Depot. I had the flooring department order some tile for me on February 9th. I stopped at the store at the service desk on February 18th to check on the order and date it would arrive. The young lady at the service desk was unable to get the vendor to answer the phone regarding the order status. She sent them an email and also copied Home Depot to check on my order. She said someone would call me in a couple of days. Today is the 22nd and still no word from Home Depot. I wish someone would get back to me. I paid over $500 cash for the order and am getting frustrated.

Tr
Review №47

I decided to stop off at a different Home Deport that my local one to pick up a Milwaukee Air Inflator. The store was very clean but a bit unorganized when it came to tool section. There are 5 different area for Milwaukee gear, one section on the left wall clearly marked, milwaukee display in the middle of the floor where they display the promotional tools, then you have the end caps in the same general area then down a ways by isle 13 another encap with a larger variety of tools on display. I was pretty lost with all the different location but after about 5 minutes of looking and unable to find anyone in the emediate area to ask i simply looked it up on the website which took me around the corner half way down isle 15 where i found what i was looking for. All in all it wasnt a bad experience just a little different that my local home depot in leesburg. They have everything all in one location which makes finding what your looking for a bit easier. Casher was very friendly.

Be
Review №48

My wife and I bought our 1st riding lawnmower here, everyone knows these are a major expenseAfter purchasing our John Deere riding lawnmower it had maybe 5 hours of total use on the machine when a back rear (larger tire) went outAfter trying to figure out how to fix this for about a week we finally had to patch the tire because of air loss so frequently in the tire itself, so finally we fixed itOne additional front driver (smaller tire) goes out after this creating an additional problemNow I know I will be contacting John Deere directly, its just the hassle of this being a tractor that is over $2,000 dollars and really less than 8 weeks oldYou would think you wouldnt have issues, this early is extremely frustratingHome Depot says you only have a month and when I spoke to Becca she seemed to say theres nothing that can be done because it was bought outside the return windowShe seemed to not care at all and almost have a theres nothingI can do attitude about the whole situation and this is the manager on dutyI explained to her that all cases should not be equal especially considering it had 5 hours on the tractor which shows on a digital readout on the machineI should be able to receive my money back or an exchange, the fact I couldnt do either is very poor business and not customer friendly at allNot only will I never shop at a Home Depot again primarily because I dont wanna spend that kind of money ever again and be treated like its no big deal to a companyAgain I dropped major cash to help keep my home nice for girls and familyIn 2020 Covid i have many optionsIll take my business elsewhereHopefully John Deere is able to help better than these guysGo to Lowes

P
Review №49

I went to this location this morning to rent a carpet cleaning machine. When I got it home I set it all up and it did not work. Took it back to store to get another one. Got it home and filled container as I went to pick it up a few gallons of water rushed out of container all over my kitchen and dining room. Took a while to clean up. I would defiantly not recommend their machine rentals because I believe they do not check to even make sure they are in working condition before rental. Also by my end of experience my customer service was definitely less than par .......

Da
Review №50

Bought a nice desk lamp. Lots of employees and not to many customers.

Ji
Review №51

It was great theyre always clean and helpful I know its a lot more peaceful going in there at night time our first thing in the morning

Ro
Review №52

They had the drain snake that we needed. And, at a good price. I just dont like the parking lot. I guess my truck is just to big.

TI
Review №53

Was not that great. I love Home Depot but this was not one of its finest hours. 3.1

Da
Review №54

It’s still hard to get a good answer... but everyone is normally helpful and friendly

Au
Review №55

Awesome place to shop

El
Review №56

I went to The Home Depot and needed a couple items and got them. And no line and paid for them and left. On a Sunday afternoon.

Ch
Review №57

I love this store and all the top notch workers and staff.

Ru
Review №58

The best hardware store staff is aware and there educated on the departments there running highly recommend

de
Review №59

Return line ONLY Three ( 3 ) peopleANDTook over 35 minutes to return a handfull of items.As I was leaving... The line was over Seven ( 7 ) people deepANDNo additional associates to take care of Returns

Kr
Review №60

I did an internet transaction for two section of paneled hardie board.Due to health issues, I had a friend pick up the order 10-30-2020I was not looking at what I ordered and my carpenter caught it.Alissa at customer service spoke to me on the phone to arrange a credit and exchange.The building supplies were exchangedI could not have asked for an easier person to work with.Thanks so much for helping me finish this home improvement project.Im taking better notes now.

Da
Review №61

Good place to find quality items competitive with Lowes

Wi
Review №62

I ordered online and used curbside pickup. It would have been a flawless transaction had it not been for someone having turned off their cell phone so they didnt get the notice immediately that I was waiting outside.

Jo
Review №63

It is a great place. They have almost everything for hour home. Sometimes you have to wait in line pay.

An
Review №64

No one would help load my mulch next time Ill go too LOWES

Jo
Review №65

Very poor system they have when you order things they take your money for them and you can show him the paperwork afterwards but they wont let you have the product

Da
Review №66

Always love to shop at this particular home Depot the staff is always helpful

li
Review №67

Just great excellent customer service. I called back to commened the man who edited on me

ma
Review №68

Always a great experience at this location, been coming here off and on thru the years and never a problem

Ka
Review №69

I love coming to Home Depot, my favorite part is that they are a dog friendly establishment! And very little judgement was passed on my bully breed girl Odessa 💖

Li
Review №70

Service was good

Ja
Review №71

I went to purchase wood product on a Thursday before closing. I was incredibly disappointed by the customer service. I understand the store was closing within 25 minutes of my arrival. But, three different interactions with three different employees has ruined my desire to continue to go this store. I would recommend checking similar stores within the area.

Am
Review №72

I trust home Depot more then any other hardware store. But they are more them just hardware. Going into a home Depot is like a breath of fresh air because you know theyll have what you need. Even TP when no one else had it.

An
Review №73

I went to Home Depot today to buy a fan I can’t find anyone to help me, finally a very nice gentleman Wayne came and ask me If I need his help he was very helpful and answered some questions about the fan that I was looking for. I was so please about his service and his patience. Home Depot need to hire more employees like him.

Ke
Review №74

Sometimes it is better to take the wife with you than to just do what YOU think SHE wants

Li
Review №75

If you go to lowes instead of the home dp youre not my friend anymore -Han Solo, Star Wars Episode IV A New Hope

Va
Review №76

Couldnt get anyone to help us in the garden center when we asked for help looking for petunias

Al
Review №77

Very satisfied with the service.

ke
Review №78

Everything was great and Jhazmine was a major help with my return

An
Review №79

Hate the way theyre treating folks now since the pandemic is an excuse to overcharge and under serve.

Ji
Review №80

Its a hot and miss here with customer service, sometimes they offer help other times they seem like its a bother to help. Thats why i mostly go to Ace hardware store

Br
Review №81

Well I decided to go get 5 doors today at Home Depot after waiting in the door section for 15 mins for someone to show up I went looking for a Employee and couldnt find one at all after walking around for another 10 mins I than gave up and decided to go to Lowes on the way out I stopped by customer service and let them know that they lost out on a decent sale of doors. They then said would you like us to find someone I politely said no thank you Ive wasted almost 30 mins already then continued to raise there voices suggesting they would now help as I walked out. I said no thank you Ladies waved and left. I Went to Lowes and got everything I wanted for cheaper and they were on sale and stacked military discount on top. Very poor customer service period.

Vl
Review №82

Provides most of do it yourself needs. Can be difficult at times to find assistance.

Mi
Review №83

I’m always at the depot. Better then Lowe’s.

ma
Review №84

Home Depot just remodeled our kitchen. We are beyond happy with the finished product and the long process was well worth it. Mike designed my dream kitchen- Thank you, thank you, thank you. Every person that we dealt with was wonderful and professional which made the process bearable. Mark and Mary

Ar
Review №85

Joshua was very helpful and actually showed me where items were

To
Review №86

Ive spent 15,000 at home depot over the past year and never rented tools. The first and last time i do ever. Take my deposit and keep it for up to 5 days, any other tool places i have used has not once kept it for more than a day. Its BS and you have lost a customer for good. Take my business elsewhere

Ha
Review №87

What do you want me to say? it’s a home depot. like every other home depot. :)

Ke
Review №88

O have found just about everything at Home Depot I ever needed for urgent need or beautifying my home and landscape.

Da
Review №89

Sales associates were very nice and helpful. Garden area was nice and organized.

Pr
Review №90

The staff of this Home Depot is exceptional; especially Crystal Garcia!She has been helping me with a door installation delay (no fault on their end, fire at my house which delayed the installation);She’s been super helpful and has gone above and beyond, Management is fortunate to have this employee as their representative.I’ve shopped at many different locations of Home Depot over the years; always very pleased with their products but the entire staff and management of this location is superb and will always be my go to store !!Thank you all!!!!Priscilla Crispin

Da
Review №91

One item order, picked and brought out curbside in an hour.

Mi
Review №92

I really appreciated the special help the associate in the painting department took.

ch
Review №93

No carts at all when coming into store. Noticed that the Garden center was closed up but all the carts were down there Aisles blocked up making it hard to get around in some of the aisles. Limited staff at cash registers, seems like they want you to go to self serve instead of having cashiers.

Ra
Review №94

Home Depot has everything you need from home projects. We have a new home but everything isnt perfect so we change things to improve. Such as lights and trim. We also purchased bamboo plant for yard.

Ja
Review №95

Customer service went above and beyond today during my visit. Thank you for all your help!

da
Review №96

Im on a wheel chair and the cashier called fo assistance for me and no one came

Al
Review №97

The help pointed me in the right direction so I didnt spend a lot of time searching for what I needed.

Ja
Review №98

Everyone here is too busy to be bothered. Customer service is non existent, I asked several associates for assistance and everyone pawned it off to someone else. This is why I prefer Lowe’s only reason I came to Home Depot was because Lowe’s were out of stock on the shelving I needed. I ended up waiting over an hour for assistance just plain unacceptable!!!

Mi
Review №99

Best big box store for most hardware needs

Ms
Review №100

The associates there did a great job going over everything that I was trying to purchase.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:1670 W Orange Blossom Trail, Apopka, FL 32712, United States
  • Site:https://www.homedepot.com/l/Apopka/FL/Apopka/32712/8926
  • Phone:+1 407-880-4778
Categories
  • Appliance store
  • Home improvement store
  • Bathroom supply store
  • Cabinet store
  • Christmas store
  • Fireplace store
  • Lighting store
  • Paint store
  • Tool store
  • Wood and laminate flooring supplier
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–9PM
  • Friday:8AM–8PM
  • Saturday:6AM–9PM
  • Sunday:6AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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