I love how close it is to home and they offer everything the post office does Plus making copies for me and faxes
Super friendly, helpful, quick and painless. Will return! Convenient location too
Meeting with the manager on Monday, but we dropped off 3 packages on Tuesday 4/19 of significant value and so far every attempt to find our packages has met with resistance, attitude and not their problem. The young lady was very defensive when I just asked questions. Not sure if this is common for this store.
They are So Helpful!!!! And answer Every Question!!! Madison is So Awesome!! I Have Really Appreciated The Service!! NO COMPLAINTS,!!! They anticipate every need and sell all supplies!!
Let me begin by saying every time I have ever stopped in at Postal Depot, I always receive excellent customer service. I have, on many occasions, shipped items from the Postal Depot as it is not only most convenient to me, I also always feel confident that my shipments will be in good hands. I have interacted with Rachel many times and every time I’ve dropped a package off she is always eager to help if I have any questions and she always provides exceptional customer service. Recently I had dropped off a box with shoes in them that was to be returned to the company that I had purchased them from for an exchange. These were not cheap shoes as I paid over $100 for them, which I’m sure you can understand why I was a bit panicked when a few days had passed and the tracking site said “label created, not yet in system”. I got in contact with Rachel and she did some investigating into the situation. She had kept in contact with me after she spoke to someone from USPS. I was then advised to go to USPS to file a lost package claim and the USPS manager was less than helpful. I decided I was either going to take a total loss or hope the shoe company would send me a replacement and handle the lost package claim. Fast forward about a week later and I get a call from Rachel expressing her concern and wanting to make sure the package ended up in its correct destination and finally some shipping information had been loaded up on the site. I would really like to express my gratitude to Rachel for checking up and following up with the shipment and me even more than a week later. She never gave up or forgot about the shipment and I’m sure she gets hundreds of shipments a week. Thank you so much Rachel and I will always continue to use and recommend Postal Depot!
Small but effective for my needs when it comes to faxing.
Nice place. Was able to send and receive a fax, purchase large mailing envelope and mail item
Friendly and courteous service. Our family ships all our packages through them. Whatever your postal needs, they can take care of it. Recommend.
Great service, very helpful. Thx
Amazing service! Such kind people working here! They were very polite and very helpful! Definitely coming back in the future!
I just came in to ship a UPS package and was happy with the service and support. I would recommend using them for help in the future.
Rachel was great! Very helpful and got all our stuff packaged and sent to different states. Took the stress out of our Christmas shipping!
Beats the hell out of the usps drudgery.
Nice place. Very friendly.
Great service. We travel and this is a good place to pick up your mail. Also one stop shopping for shipping.
Jacob and Rachel are great people and run this office well. I dont understand the shortened hours during Covid 19. Our boxes are pre paid for and people are getting necessities shipped to them now more than ever.Im an essential worker and have to leave my job early, or skip lunch to take a late break and pick up my packages. This sometimes leaves me in a crowd of people doing the same thing to pick up their packages when we need to physically distance ourselves.In addition to this, I get messages on my phone they attempted to deliver a package, but its after 4pm, so now it will take another day. If I can get there by 4pm the next day....I hope.Its very inconvenient. The Postal Depot is an essential business.
Postal Depot can help you with any shipping issues you may have. Everyone there is super friendly and helpful. They are right in the center of AJ so thats very convenient.
This place is great. They will help you with any shipping information you need. The people here are kind and courteous.
Open the mailbox here. Lady was super accommodating and friendly. I needed to mail a birthday present to my daughter and I didnt have her address she wrapped for me and kept it behind the counter until I got home and called her with the address at which point she mailed it super nice lady. Great location close to everything!!!!😎
Always reliable .
Rachel and Jacob are awesome, great service, very helpful and really nice, like rays of sunshine, thank you for your great service guys!! Great place to ship packages and rent postal boxes!!
I go to this quint little service store. Friendly and very helpful staff. Good prices.
The best customer service iv ever received anywhere ever.Its not just the customer service either.This place pays attention to detail and has a good understanding of how all the postal systems work. Ive been going there for awhile now and there always on the ball.My friend said he bought a phone from them and couldnt believe how smooth of a transaction it was....
They take the time to remember your face and are always smiling and happy to help you. Glad they exist. So much easier to get a post box here than Post Office
This place is much more than just postal. They have many items of local artists. Its cool.
Thank you for being there...post offices are insanely busy!!
Friendly, thoughtful and very helpful. Recommend to everyone.
This is always a good place to mail stuff. Friendly staff who get you the best delivery price.
It wasnt open on monday.
The young man Jacob was very helpful. Wish there was more around like him.
Excellent service. Friendly.
I go there for the Fed Ex services. Extremely clean and Friendly... GREAT PEOPLE THERE!!
Great customer service local businesses could take lessons
Very disappointed and will never use them again. We went to price between USPS, UPS and FedEx. We decided on USPS and paid for next day shipping and was told it would be delivered next day (this was at 9 am when they opened and $38.00). The package was not delivered next day, it was delivered in two days. Problem being that the label once delivered had been marked 2 day and was not accepted by post office until after 2 pm. Had it been accepted before noon by the post office, it would had been delivered next day. All though I am relieved that the package was delivered, why was I ripped off by Postal Depot by paying all most $40.00 for next day delivery and who marked the 2 day on the slip? If it was Postal Depot, they are running a scam.
Excellent customer serviceFriendly and knowledgable
Fast friendly service. Always love using the postal depot for all my mailing needs.
I was able to fo my business with ease.
A great small place off the main drag for quick, easy, friendly, service.
Quick drop off for packages. The staff helped me get through to Boost customer service once when I really needed help.
Very friendly staff
Nice lil place if your local post office is closed
Wanted to charge me a dollar to print a shipping label for fedex. Rediclous!
Love the customer service and the owner is a sweet soul!
Need to ship something? Theyre great at what they do.
Friendly and helpful service.
Very fast service. Awesome
Been there a couple times and the lady who helped me was very nice. My go to place for notary.
Very helpful thay did it all for me.
Rachel and Jacob give you the feeling that they care.
Very customer driven and friendly staff.
He was very nice.
Jacob is the man and is always super helpful
Terrific lady wotking there.
Always friendly faces when I go in!
I sent a CenturyLink box back to CenturyLink on May 31 2016, the package was misplaced after it left Postal Depot, ( Note: No longer the responsibility of Postal Depot). When I found out I was being billed for the CenturyLink Box ,I jumped to the conclusion that it was all Postal Depot responsibility and I went to Postal Depot with an attitude, please forgive me for that. To my surprise the owner of Postal Depot found out what happened to the package after it left there store , they did not have to that. They went out of there way to help a customer with a bad attitude.
Always helpful!
In and out quick, fast and in a hurry.
Nice place. Nice people.
Easy. Very polite.
Great service
Small mom-and-pop type postal office.
Jacob is the actual best
Easy way to mail packages
They woman are friendly and helpful
Always great service!
Good place never to busy
It was efficient
Great service
Very friendly and helpful
Good service
It was nice and clean
Friendly service
Very helpful
P o boxes
Friendly and helpful
A+100000
Love