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Pro Counters New England - Quartz, Marble & Granite Countertops
1 Chestnut St, Ansonia, CT 06401, United States
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Pro Counters New England - Quartz, Marble & Granite Countertops
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Ch
Review №1

From the first phone call with Camilla we knew that we were in good hands. We were treated with kindness and respect and the level of communication was amazing. The process went so smoothly, beginning with being given a quote the day that we picked out our slab. They had the exact granite that we were looking for to complete our kitchen remodel, so we could not be happier. The men that did the installation were professional, knowledgeable (I like to ask questions), and arrived on time. I highly recommend this small business based on our wonderful experience.

Ch
Review №2

We love our new counter. Pro counters had what we were looking for at a great price we were Able to see what we were purchasing before starting the project. Camilla was very professional and helpful. They were there when they said they would be. Great job. Our kitchen looks great. Love it

Th
Review №3

Because a major mistake from home depot the installers went above and beyond what could be reasonably be expected of them , they did the unexpected and extra work and it was excellent. communication from this company was also top notch, I highly recommend them.

Je
Review №4

I built a custom bath vanity and shopped around for a quartz vanity top. Pro Counters was recommended to me by a family member and sure enough they beat the price quotes I had received and measured/installed the top with our preferred backsplash height and thickness. Looks great and installed in no time. Camilla was very helpful throughout the process and a delight to work with.

gi
Review №5

After searching and searching for our kitchen counter top, we finally came across Pro Counters New England, and I must say what a wonderful experience it has been dealing with Livia Medeiros, we walked in and couldn’t find what we were looking for, Livia said come back next week and everything she promised she delivered, what a wonderful experience, the professionalism and care she had towards our order was absolutely amazing, so pleasant to deal with would recommend highly to anyone.Again thank you Livia for everything you did for us.Thank youIgnacio and Aida Coca

ma
Review №6

We love our new countertops! Camellia and her crew were wonderful to work with!!

Ce
Review №7

The service I received was amazing! This was my first time purchasing any type of stone and I was very happy with the quality of the stone that I purchase as well as the professionalism and patience that I received. It was an awesome experience and I would recommend anyone looking to purchase quality stone go to pro counters before you buy anywhere else.Cedric B.

Lo
Review №8

What a wonderful experience it has been dealing with Camilla everything she promised she delivered .Always so pleasant to deal would recommend highly to anyone.🤙🤙Angie .

Ca
Review №9

My marble counters were just completed by Pro Counters and they are gorgeous! Fabulous experience -- Camilla and Livia are prompt and professional and everything was done in a timely, efficient way. Measurement, fabrication and installation all terrific. Plus, price was better than any other place I contacted. I love my counters!

Mo
Review №10

My husband and I highly recommend pro counters. We have worked with them for a few jobs and they provide nothing less than perfection. They have a wide variety of stones and their turnaround time is awesome. They make our lives so much easier. We are very happy that we have found them!

Be
Review №11

It was a great experience. Camilla was very very nice. It looks magical.

Sa
Review №12

PRO COUNTERS is a CLASS ACT! The people there especially Camila are extremely knowledgeable and accommodating. The installation team are very thorough and caring to your home with precision in their workmanship and cleanliness. I HIGHLY RECOMMEND PRO COUNTERS for your future kitchen / bath ideas! Forget about the big box stores! You cant and wont go wrong with CAMILA & PRO COUNTERS.

Ma
Review №13

Service was outstanding at a very fair price. I was in a tight deadline and they were able to install the countertops ahead of the initial schedule. So only great things to say. totally recommend it.

Ta
Review №14

Love my counters at my house and at my agency! Not only Pro Counters did an amazing job, but they are very professional and on time! Highly recommend them!

An
Review №15

I an extremely happy with the way my granite kitchen countertops look. They are absolutely beautiful. The process was flawless from beginning to end including seam placement. Camilla and the team were great to work with. She went out of her way to make sure I was comfortable with my selection. Once I picked my stone, my counters were installed in less than 2 weeks with no issues. Being a realtor I come across many clients looking to upgrade before selling, I have and will recommend them with confidence.

Na
Review №16

I am a Local contractor in the new haven CT area and working with camilla from Pro Counters has always been a smoothe process. Very professional and understanding of the field, Quailty of work + pricing is unmatched in the area! Highly recommended!

iz
Review №17

Always a pleasure doing work with you guys. Quality is great and the final product is something to be proud of.

De
Review №18

Excellent professionals, lots of options, reasonable price. Exceptional Customer Service. Strongly recommend them. Thank you guys very much, for the knowledge and care you put into our project.

Th
Review №19

Renovated my kitchen. Used Pro Counters. They were the absolute best part of the renovation. They’re awesome. Highly recommend them.

Sa
Review №20

An absolutely positive experience from the moment we walked into the showroom. Everyone involved was helpful, knowledgeable and accommodating. Installation was nothing short of perfection. Love love love our granite countertops. This was a large area, including a 16 foot island. The flow of the granite from area to area is just gorgeous. The entire kitchen looks like it came from a continuous piece. I will upload some pictures. Thank you Camilla and everyone at pro counters for our beautiful kitchen.

Ch
Review №21

Ive been using Pro Counters for the past couple of years to install granite in properties i flip. Theyve done about 15 granite installs for me and each and every time theyve been great! Camilla and her team are super professional, communication is always great and the jobs have always come out beautifully. Ive recommended them to others and everyone i know has been 100% satisfied.

El
Review №22

Had a wonderful experience with Pro Counters for my kitchen remodel! Service was exceptional and they go out of their way to ensure you get what you want. I will totally be using them again when I decide to do my bathroom remodel.

Da
Review №23

Excellent customer service! From the selection, to the template, to the installation - the entire staff at Pro Counters is helpful and knowledgeable. They take their time and do things right. Very pleased with our kitchen counter tops. Will definitely use again.

Li
Review №24

Working with Pro Counter was the perfect choice!I am so pleased with my counter top and the excellent workmanship and quality. Both Camilla and Livia were immediately available with any questions I had. I would highly recommend Pro Counter!

Ja
Review №25

Very professional work!My Husband, and I love our new counter top ❤️We would strongly recommend Pro counters to our Friends.Thank you again for everything!Janice & John

Tu
Review №26

Pro Counters is absolutely amazing! Upon first walking in, we were greeted with kind, professional and knowledgeable service. The stone and marble slabs are kept in a beautiful, clean, indoor facility. The installation was seamless with clean, hard working professional who removed the old counters without any damage to our cabinets. We are happy customers that would recommend them to everyone!

An
Review №27

Great communication, easy to deal with. Many color options and materials to choose from. Simply Perfect!!

Ca
Review №28

Cut our backsplash to size we requested without any problem. Extremely helpful and professional. Would highly recommend their services. Showroom is just beautiful. Worth a trip just for the experience, you wont be disappointed.

Ch
Review №29

From start to finish my experience went smooth and quick. Can’t say enough about the staff! Very helpful and knowledgeable. Professional in every way. Would highly recommend👍🏻

Br
Review №30

Pro Counters New England was recommended by my contractor and I couldn’t be happier with them. Camilla was a joy to work with. The counters were delivered to meet my contractor’s schedule and I couldn’t be happier with the end result.

Co
Review №31

Pro counters did my folks kitchen last year and I was very pleased with them. They just installed my kitchen today and I’m extremely pleased with everything. From start to finish, no nonsense, great job. Thank you!

Ro
Review №32

Pro Counters are amazing. From start to finish its leaps and bounds above any competition. From picking out stone , to on site measuring, to installation. its a pleasure doing business with Pro Counters.I encourage all my kitchen remoldeling customers to go to the showroom and see Camilla and Olivia. Not to mention pricing is very good. Always professional, timely, and beautiful workmanship. The best !

Ka
Review №33

We had renovated our kitchen and were looking for new countertops. We went to several granite/marble shops all over the state, and several in particular in Danbury, but were very disappointed with the selection available at each place. A friend recommended that we meet with Camilla at Pro Counters New England, at the end of a very long search we finally went to see Camilla. As soon as we walked in we new within a few minutes that we shouldnt have wasted our time anywhere else. Camilla was so nice and friendly. She was very professional, very knowledgeable, she answered all of our questions about the different products. She took us all over the shop and her inventory was incredible. She had so much to choose from. She had sample cabinets that matched what we have so we could hold it up against the slabs. She spent time asking us what our kitchen looked like, the paint colors, etc. and helped us choose a few samples to bring home. We were able to schedule an appointment for the measurements very quickly, the process of having the technicians come to do the measurements and then come to do the install was so easy. The technicians were just as nice and professional as Camilla. Our granite countertops are gorgeous, we couldnt be happier with the service provided by Camilla and her team.

Do
Review №34

Beautiful countertop! Camilla is awesome! We went with Pro Counters, as Camilla was extremely professional compared to some of the other companies contacted by us.

Fr
Review №35

The team at Pro Counters New England were fabulous. In our home remodel it was the one company we dealt with that was consistent with customer service from the beginning all the way up to the day of installation. Every individual that we spoke to every step of the way was incredibly conscientious. We selected our own counters and they obtained them, maintaining their integrity, perfectly measured for the installation, and installed the perfectly cut and measured counters flawlessly. We were particularly thrilled when the installers offered to bring back some of the custom shelves so that they could be polished on both sides. Service, professionalism, work ethic and attention to detail were all top notch!

Ne
Review №36

Wonderful customer service and advice. Kitchen counters were perfectly measured and installed. We receive many compliments. More than one year later, we had a very small counter space in need of a granite top. Pro Counters had the measurements still on file. They had a piece of granite in stock that was an amazing color—they prepared it for the space. Picked it up to install myself, and it was an absolutely perfect fit. Highly recommend Pro Counters.

De
Review №37

We need a countertop/stone to match our pre-existing countertop. Camilla was quick to locate the stone and show us options. Templating was very professional and accurate. Delivery went smoother then most stone deliveries that I’ve had to this address. Complicated front door entry then straight up a steep flight of stairs. Competitively priced, professional finish, great communication and top notch product. No hidden fees or unexpected charges.

Ja
Review №38

For beautiful countertops and excellent customer service Pro Counters is your absolute best choice. Camilla and Livia are excellent. We’ve purchased many countertops from them over the years and we are very happy with the exceptional service, quality and price. The whole team from selection through installation is outstanding.

ch
Review №39

Pro counters is a fantastic company to work with! We had so many challenges throughout our renovation project. Not a single one from them!! They were very patient, very kind and very professional. They went above and beyond to help through each and every step of the process! Everyone in the company from sales to the installers were curtious and knowledgeable. If I could give them 10stars I would!

Ca
Review №40

Pro Counters service is exceptional. The staff is courteous and knowledgeable. I highly recommend them. I love my granite countertops! Thank you so much Camilla and staff! You’re the best!

jo
Review №41

The team at Pro Counters is a pleasure to do business with. From the time we walked in to the final moments of installation. Everyone is focused on the customer with enthusiasm and passion I recommend Pro Counter to anyone looking to install new counters. Prices are very competitive along with their process of picking the stone, template the counters to the final installation.Cant wait for my next project with them.

Ma
Review №42

From the moment we met Camilla, to the installation, we were met with friendly courteous service. Also the workmanship was perfect. I would recommend Pro counters to everyone!

Fr
Review №43

Quality counters and Quality customer service. I worked for two wholesale stone companies in the past 6 years. I must say the crew at Pro Counters is the A - Team of the stone business in Connecticut. They are courteous, respectful, and professional. In Connecticut they are the best.

de
Review №44

Camilla and Livia made the process of picking out the countertops for our kitchen renovation so easy. Not only were they extremely knowledgeable, but walked you through the steps from beginning to end. They did a great job and we are so happy with how the countertops turned out. Thank you Ladies!!

Mi
Review №45

Pleasurable experience from picking out a stone to installation. Very knowledgeable and professional. Every step explained. Take time with you. No hard sell. Family owned and operated. Major difference from others. The BEST.

Lo
Review №46

Awsome service and customer care! Camilla was extraordinary and we cant thank her and the staff enough. Great job guys!!

Be
Review №47

Very professional and helpful staff. Installation was up to my high standards and delivered on time as promised. Thank you Camilla, Livia, and crew.

Ke
Review №48

If I could give ten stars, I would. From my initial phone consultation, and through the template and installation process, Pro Counters was amazing.Being in the design and construction industry myself, I have witnessed the installation of over 200 countertops. I have never seen an install team show the level of quality and detail that this team showed when they installed my kitchen counters - True professionals.The customer service is great. The entire team from the ladies in the shop to the guys in the field were all pleasant and made the entire process so easy for me. I will recommend Pro Counters to anyone looking for new counters. They did everything that they said they would do, and nailed their projected schedule date of install. It’s nice to see a team that takes pride in what they do.

ca
Review №49

Truly professional and wonderful family run business with pristine service . They do amazing work. They did our master bath and kitchen. Highly recommend

Ja
Review №50

We had a fantastic experience with Pro Counters! They are very knowledgeable and easy to work with. We love our new countertops!

Li
Review №51

Bought 32 inches long and 15 1/2 inches width of white/grey Quartz top on an antique child’s walnut dresser stands next to the front door .... looks beautiful! Nice clean smooth cut! Very satisfied! Thank you ...PRO Counter 👍🏼Lisa

Na
Review №52

We just wrapped our kitchen remodel and I cant speak highly enough about Pro Counters New England. The quality of the work from measurements, choosing the right stone and fabrication could be very overwhelming, but the entire team was very pleasant to work with. The installation of the counters could not have gone any easier. A remodel is incredibly stressful in the best of situations but we were fortunate enough in our complete kitchen gut to have someone we can trust to help us with the key pieces. The entire Team was kind, courteous and clearly has an incredible attention to detail when it comes to working with their clients.Weve shared this information with friends, coworkers and acquaintances so we hope that this review will encourage more people to choose to work with Pro Counters New England - we certainly will look to them again in the future for any needs we have.

Ru
Review №53

Great service and communication from start to finish. Installers were top notch and very friendly and courteous.

Sa
Review №54

I’m working with Pro Counters New England for more than 6 months now and speaking as a general contractor they are exactly the type of supplier I want to work with. They’re very professional, reliable, great communicators and have very good pricing. I highly recommend. They’re a no brainer when it comes to counter tops.

Pa
Review №55

Carmelo was very patient with us since we when back and forth deciding on granite or quartz . She was very helpful in explaining the pros and cons of each stone . Decided on the quartz . Installations went very smooth and you can barely see the seam. Great job Pro-Counters...

Fr
Review №56

Wonderful service and staff. You could not ask for a more professional group of people. Highly recommended.

Je
Review №57

Quality countertops, at a very competitive price.Friendly knowledgable staff, clean facility.JG

Ea
Review №58

Knowledgeable, courteous, professional staff both in the field and at the office. The installers did a fantastic job replacing a kitchen sink. I highly recommend them.

By
Review №59

Highly recommended. Kind and professional. Ms. Camilla Resende always responded and efficiently scheduled. My undermount sink separated from granite. It turned out that the heavy sink had been glued poorly. Pro Counters New England people quickly came, ordered clips and fixed it well. Happy about the result. Reassuring to have a 6-month warranty. Will recommend them to anyone. V.B. in Orange

Gr
Review №60

The most wonderful customer service and work quality you can find in the countertop business. Great scheduling and serving all customer needs.

Bi
Review №61

Fast service. Quality work. Fair price.Highly recommended

Kr
Review №62

After checking over half a dozen granite places around the state finally made it to Procounters. Wish we had made it out first stop and saved ourself a lot of time. Awesome selection of great quality granite and the customer service was excellent. In a world where thats often hard to find these days, working with ProCounters was a welcome find.

Ma
Review №63

Great experience. The staff is very helpful and professional. Would recommend to anyone!

Je
Review №64

Top notch service and great selection of products!Building a house is stressful especially when you have to pick out counter tops for a kitchen, 3 bathrooms and a laundry room. This was the first counter top place and the only one I went to. You are able to walk in with no appointment which I did. When I met Livia on my very first visit she took the time to explain the different types of stone and walked me through the warehouse to see the different slabs of stone, they do have quite a selection. Lívia was VERY patient with me. She understood I had three young children (at the time 3 months, 14 months and an 8 yr old), I was selling my house and also building one. She had to repeat herself a lot to me because my mind was just overloaded and could not remember things!It took several visits for me to finalize my decisions and every time Livia was there to help with a smile. The templater came and took his time making sure everything was perfect and what I wanted. Once the templates were made I was told it was going to take two weeks until install and well I nearly had a panic attack because we were supposed to move into our new house in two weeks and that time frame was just not going to help! Lívia and Camilla both calmed me down and were able to push for everything to be done sooner. ALL of my stone was fabricated so quick and they were able to have the installers come in just a few days after fabrication. I was beyond thankful for this. Installers were prompt and very polite. They had to work with a lot of other traffic in the new house so I’m sure was a lot of pressure. Everything went as smooth as it could be. All the countertops were just beautiful! I am so appreciative for all the hard work Pro Counters NE provided to me and highly recommend their services!

an
Review №65

We are so happy with our new countertops! Working with the staff at Pro Counters was such a pleasure. Very accomodating to our needs, and very knowledgeable!

Cr
Review №66

Not friendly people at all you can tell most of these reviews are fake put there by friends ...horrible products ..horrible service ..if you know whats best you will spend your money elsewhere...now thats the truth!!!

F&
Review №67

Absolutely fantastic service & installation from start to finish. Would totally recommend.

Ma
Review №68

Very nice and friendly people to work with,faster turnaround and excellent workmanship.

Lu
Review №69

Pro Counters has incredible service & pricing that cant be beat and their scheduling is amazing as they have been able to help me finish projects in much shorter time frames. No more waiting 10-14 days from template to install!

Ry
Review №70

Very good installation!!!

Information
25 Photos
70 Comments
4.9 Rating
  • Address:1 Chestnut St, Ansonia, CT 06401, United States
  • Site:https://www.procountersne.com/
  • Phone:+1 203-347-8663
Categories
  • Countertop store
  • Countertop contractor
  • Granite supplier
  • Marble contractor
  • Stone cutter
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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