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CVS
24 State Rte 727, Ansonia, CT 06401, United States
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CVS
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St
Review №1

Awful pharmacy. Stay away. Its a large store in a high traffic area. Its clear that the pharmacy staff have no concern for or interest in the customers or the business. Theyre not only unhelpful but are outright rude and antagonistic. Apparently whether customers return or not has no effect on the staff, and it shows. They have no concern for how long they keep customers waiting. When I was there, they lost my prescriptions. I had received a text that they were ready for pick up. When I got there, the staff couldnt find them. Then they claimed the doctor never responded to the refill request, even though they had texted that it was ready. I later checked with my doctor, who said she definitely submitted the refill request. Throughout the time, they were totally rude and unhelpful, trying to blame my doctor, but didnt call my doctor to try to solve the problem. Meanwhile, they kept me waiting on one line after another, sending me back and forth between the pick up line and the drop off line. Absolutely awful pharmacy

Em
Review №2

Been using this shop for years. Always find what I need here.

An
Review №3

I had to take a last minute headshot photo late at night. It took so much time but the staff handled it like a champ. Stacey is more than helpful. She is so accomodating and amazing. My hats off to the entire cvs staff. I also get all my meds here. Love the service and the 24 hour store time. I appreciate it. You guys rock.

ke
Review №4

They never have my prescriptions when I need them refilled I always have to run to a different cvs to get the things they never had and to top it off I just called the pharmacy to ask a 1 minute question the worker answers and says cvs please hold wait time is 15 minutes. Are u kidding me? To answer 1 simple question. Its 12:30 am you cannot be that busy that you cant answer my question for 15 minutes. I waited longer than 15 minutes called back and got the same response. I tried to speak but he wouldnt let me get a word in at all just put me right on hold. What is wrong with you guys?

J.
Review №5

In & out quick got just what I was looking for, Everyone wore a mask.

ti
Review №6

The staff here at the pharmacy very rude as like if they hate the job and is our fault they weren’t there always with angry faces and attitude and Eli quick about your medication not being ready and he just got called in when in fact it was called in hours before I called for them to tell me the same lie they just told me hours ago very poor Service👎👎👎👎👎

Al
Review №7

This has to be the worst unorganized over staffed cvs I’ve been to there phone customer service in the pharmacy is horrible and candy isle very unsanitary

Ed
Review №8

So i switch my medication to this pharmacy and walked over to get it,mind u it took two days to fill. the attendant (makes me say my whole govnt name out loud ...mind u im trans )They take forever to find my meds, Which is cool i didnt say anything then when i get home i find out they never gave me one of my medications because i didnt ask for it but i clearly said i was transferring all my medication there and coming to pick them up ... Needless to say they told me theyll call me back to get my medication and never did . in my opinon they were annoyed by my situation...not very LGBT friendly.

Pa
Review №9

Great pharmacy. Love the extracare bucks you can use and get free merchandise.

Ma
Review №10

Very up to date, it was great

Di
Review №11

Typical CVS. Employees are helpful. Store is always clean and well stocked. Pharmacy can get busy at times but they as quickly as possible.

Ew
Review №12

Never had any issues here. The pharmacy staff is welcoming and courteous. The pharmacist goes out of his way to help which speaks volumes.

bu
Review №13

I am a big fan of CVS I don’t know why

Me
Review №14

I cant believe that of all the places that require the customers to wear masks, that a place such as cvs would allow anyone who doesnt want to follow state protocol to come in and potentially infect everyone! I was at the ansonia location and saw 3 people next to me without masks and asked the clerk what their policy was and she simply said its whatever you want. Unbelieveable! How can anyone feel safe in a PHARMACY that doesnt care about peoples health!?

Br
Review №15

Terrible service. Went in to make a calendar and they were very receptive and helpful. Told me it would be done in 15-20 minutes. Then told me after I waited they would call me because it would take a few days. The manager was very confused and rushed me out of there after I waited for it. Then over a week later no one contacted me. I would have respected them so much more if someone at least called me and said your order is not complete or never went through. Very disappointed and will not go back. Very frustrated and will relay the message to others. Poor management.

De
Review №16

They have everything, and good prices

D
Review №17

Good store but the Pharmacy is the WORST!!! I havent used it in YEARS.

vi
Review №18

Very rude service, I noticed how this particular store is especially rude to customers using coupons.

ve
Review №19

I love this store the pharmacists are wonderful very helpful get my scripts right on time with a call back to let me know that its ready thank-you CVS!

Am
Review №20

Ive been coming to this CVS for a long time now... The people here are super friendly, especially in the pharmacy. My Mom is actually good friends with a lot of the pharmacists since she has to come pick up scripts quite often & they are all very accommodating to her. I love how this CVS has a drive thru and it seems like this one is a bit bigger than other CVSs ive usually seen. I LOVE this CVS!!! ❤❤❤

Az
Review №21

The store associates are wonderful but the store manager Dawn on the other hand, awful. Her attitude towards customers and even the associates was spiteful. Learn how to better service the people who decide to spend their hard earned money in your store. I will also be making a complaint to corporate. Awful!!

Em
Review №22

Manager allows non mask wearing customers in store. Do not shop here.

Ti
Review №23

Horrible. Disrespectful pharmacy staff and they shorted us half of my wifes very time sensitive prescription then when I went back to girl at the pharmacy gave me an attitude. Never again

Li
Review №24

Awful experience with the minute clinic. They are very unprofessional and cant do their job. Better off going to an actual doctor who can write you a script for an actual appointment when they find something wrong. Save your money for the real professionals.

Su
Review №25

I am always treated well by the cheerful and helpful staff. I was a Walgreens die-hard, but my insurance made me to to CVS. I chose the Pershing DR store and have been very happy for 4 years!

Br
Review №26

After waiting 45 minutes , the staff failed to provide me with the right medicine. They handed me onlyOne part of my prescription and carelessly forgot about the other one. Awful . Unprofessional. You would think this was a fast food restaurant with a mistake like that. The manager Valentino wasnt so bad about be empathetic. However, this CVS is a disgrace.

KD
Review №27

Very helpful when traveling and forgot my medication. Accommodating and kind in the midst of holiday chaos

bu
Review №28

Terrible customer service. Cashier seem very impatient and I was the only person in the store. Said she couldnt price check at the register which I never heard before for a store.

An
Review №29

I absolutely love this pharmacy. the pharmacists are soooo nice. I get the occasional hiccup now and then but Im in and out in 15 mins.

Mi
Review №30

The most rude sales call i ever encountered! I asked if a product was in stock the gentleman says yes one, and wen i asked which brand he sarcastically says does it really matter! I said yes n made him go back n look n says I tbink u took me the wrong way. i never told him he was rude, but he knew it. Then he tells me its not there cuz it was stolen. It was worst experience ever w a store. i belive it was thete n didnt want me to go there because how nasty his attitude was. I even thanked him at the end. I wouldnt lower to his level, but will discuss this w a supervisor next time im there.

Me
Review №31

Never again. Every time i go there is 4 or 5 people in line, being served by two. Seems like a small wait but it will take 25 mins. Then after youve waited 25 mins and the line behind you has grown to 20-25 people (nearly to the door) they will open 2 or 3 more registers. Worst CVS i have ever been to. This isnt my only issue with them either. Pharmacist lacks knowledge for regulation of my medication and had dispensed incorrectly more than once. NEVER EVER AGAIN.

mi
Review №32

Terrible there always seems to be a problem with prescriptions either they blame the Dr. or some lame excuse. My husbands medications are being refilled ahead of time even after I took them off ready fill service. Its time to take these issues a step further.

Va
Review №33

Fast service, great staff, always clean and tidy

Re
Review №34

S0 nice

Ju
Review №35

If you need medicine over the counter or prescription a.s.a.p. (literally ANY hour of the day) and dont care how much you pay...this is the place for you...otherwise go to Walmart.

So
Review №36

Local.

Ju
Review №37

HORRIBLE THINK GOING THROUGH DRIVE THROUGH IS FAST SITTING HERE 27 MIN YES PEOPLE 27 MINUTES NEVER AGAIN GOING INSIDE .....WOW HORRIBLE........

Ar
Review №38

Dawn is really rude and nasty she need to be fired

Th
Review №39

Greatest staff.

Da
Review №40

Rude and unwilling to help pharmacist.

Is
Review №41

The manager Dawn is really rude talks to the customers like if there were her child also her customers doesn’t deserve to run that store very horrible.

An
Review №42

Normal CVS nothing spectacular.

Ca
Review №43

Awesome location

Information
34 Photos
43 Comments
3.2 Rating
  • Address:24 State Rte 727, Ansonia, CT 06401, United States
  • Site:https://www.cvs.com/store-locator/cvs-pharmacy-address/24+Pershing+Drive-Ansonia-CT-06401/storeid=718?WT.mc_id=LS_GOOGLE_FS_718
  • Phone:+1 203-735-7837
Categories
  • Convenience store
  • Drug store
  • Cosmetics store
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online care:Yes
  • Delivery:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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