The service was out standing.. James Jones did a great job serving me as a customer... Friendly service he did a wonderful job helping me.. I would rate this as a 10.... thank you for helping me and getting a NEW ride

Mark Cook, I want to thank you for helping my son purchase his new kia.Jeffery Cheeks seemed to be happy with his purchase when I spoke with him.Thank you for doing everything possible by getting him a great deal.Thank you again. I would refer you to anyone because I know you would do all you could do to help the person if possible.Thanks againJanice Folsom

The staff is so kind! Danny really worked with me and helped me through the process, because I was a first time buyer I didn’t really understand a lot and he explained it in a way that I could understand it and broke everything down for me very clearly while also not keeping me in there too long, 10000/10 :)

Customer service center is very unprofessional and does not communicate. They Hold some customers in higher regard than others instead of treating everyone fairly. I waited 4 hours waiting for my car to be serviced watching as people who came after left. Over and over again and turns out the car was ready the entire time. I went to check on why it was taking so long three times and was not given an answer just I will check on it. No one ever got back to me after checking on it. I said I will leave and you can call me when it is ready oh no just give us a few more minutes. I waited 4 hours and when I went to check a final time to tell them I am leaving, it had been completed for who knows how long. Poor communication poor service.

Brought my car in this morning to have it detailed I got the car Monday and I am very dissatisfied with the service I am posting pictures to show why!

Ricky Smoot..I could not have chosen a better KIA sales associate in my regional demographic!!And the KIA Store Anniston-Oxford will always be my GO-2 KIA Dealership in the Southeast region U.S.A.!Everybody I came into contact with at the KIA Store were Professional.

When I first bought the car, the salesman was very nice and helpful. The problem started when I traded the car in for another one. When I purchased the car from Kia of Anniston, GAP insurance and extended warranty was added costing over $3200. I had the car for 10 months before trading it in. The new dealership made me aware of the refund I was supposed to get and approximate amount based on the time I had the car. When I contacted the Anniston store, they act like they didnt know what was going on. Then I contacted the warranty and was told the dealership was to refund. Well after a month, they finally told.me.that I had to request a refund 😒 did that and it took them 4 months to refund after constantly calling and FINALLY putting it in writing. They took way over half of the money and when I called to ask why, one of the managers said it wasnt up to them, it was the company and they couldnt help and hung up.I WILL NOT USE THEM AGAIN EVENN IF THEY GAVE ME A CAR FOR FREE!

The older lady at the service desk was very rude when I first entered. The service department is poorly managed and disorganized. I was scheduled for an appointment a week in advance, I arrive go to the waiting room for over 30 min until they send a guy that it was his first day on the job to fix their mess and tell me the parts on back order. They didn’t call to tell me so I drove an hour after working all night. Not to mention the lady beside me said they’ve done thst two her twice, she called in advance the third time, got there and they told her the same thing she was about to leave when she made them go look again and they actually did have a part for her. Sorry to the new guy for being forced to deal with the problems of that place. He was great he’ll move onto better things soon or hopefully fix that place. Personally I won’t be back I’ll drive the extra distance to another dealership.

Seriously if I could post 0 stars I would. Went in for warranties expecting professionals and ended up with my battery cable being completely loose following going there almost causing a wreck because my car went completely dead. They disconnected my battery and never even checked to see if everything was tight. How professional is that? You expect a DEALERSHIP to be the best but obviously that simply isn’t the case with this one. It won’t let me post a video here but in the picture by how it is turned it isn’t tight. I seriously hope they don’t take this lightly because that one little mistake could’ve killed one or multiple people in a wreck. I’m sure they’ll just brush it off but that’s ridiculous.

Terrible experience. Maybe because I was only looking for a used daily driver. I was contacted by this dealership via the CAP program via mail. Responded to the flyer. Set up an appointment. Made sure I was there. At 7pm. The time they said to be there. The salesman I was scheduled to meet was off work that day. They also informed me that they closed at 6. And the car I wanted to see was at the rainbow city location. Complete waste of time.

I finally responded to Brian’s text after he has texted and sent letters for months wanting my 2011 Kia Sorrento. Well the sales guy was very young and stayed on his phone most the time and I never got to speak to a Brian like text or letters say. Me and my wife got turned down so we took our Kia to Buster Miles In Heflin and they got us in a great suv. Took our trade in and didn’t think twice about it. Kia please stop sending text and letters. We no longer have our KIA!! Thanks to BUSTER MILES!!

MANAGEMENT WAS VERY INCONSIDERATE!!!!!! Was told my motor was recalled and I could bring it to them to get a replacement, so I took them my car. I was told that I was put on a list for a new motor, to call back in about 8 weeks. I called after about 6 weeks to see what number my car was in. Management said that I would not recieve a new motor, as I started to get frustrated because I was not contacted, he says I need to stop yelling there is nothing he can do I would just have to pay 8,600 for a motor.

Stopped by the dealership and spoke with Mr. Cook..Im not use to sales people greeting me at the car. Very friendly service.

Would not recommend this Kia dealership to anyone! The worst experience we have a ever had at a car dealership.

Love my new car (2021 Kia Soul)! Mark Cook made the purchase easy and fun! Mr. Cook is patient, not pushy and worked with me via e-mail until I decided what I wanted! Thank you, Mr. Cook!

Hands down if you want to work with a Salesman that has integrity, builds rapport, and shows empathy, Mark Cook is your go to Salesman! I enjoyed working with this individual so much that even though I’ve yet to purchase a vehicle I wanted to leave a review! Mark Cook does not pressure you and truly cares about what’s best for the customer! Kia of Anniston has my Business!! Thanks Mark for being an outstanding salesman!

I recently went to the Kia Store in Anniston - Oxford for service on my KIA Optima Turbo. The service was outstanding and at a fair price. While my car was being worked on I decided to see walk around the lot to see what kind of new KIAs were out. I talked to Bill Ault about the Stinger GT and it having a launch mode. Bill not only helped me with car information but he also explained the importance of having good credit and what interest is. I walked away with a fixed car and motivation to raise my credit score for more than just a $50,000 car. Thanks to Bill, the kind lady who helped me service my car as well as the ones who fixed it

Shaun in service needs to find a new job. He cant be bothered with minor repairs like reprogramming key fobs. Hes not very friendly and has a bad attitude. On the other hand, Fred in parts, is amazing. He was helpful and friendly. We ended up ordering a new fob and were called when it came in. We were transferred to service to set up an appt to reprogram. A recording said to leave name, number and what was needed. Two days and two phone calls later, we drove to Anniston Kia, picked up the fob, drove to Rainbow City Kia and 20-30 minutes later had a fully functioning fob. Thank you Rainbow City Kia and Fred from Anniston Kia.

Hands down I’d give this place a 5!! From the first comment on a add to making a big purchase they were amazing and always there to help! I thought they were telling me anything I wanted to hear just to get me to come in and I was skeptical considering everyone wants you to have perfect credit or a huge down payment, so I figured they would tell me no like everyone else! But they didn’t, they made my credit work (that’s not perfect due to unforeseen reasons..) my down payment work and monthly car payment limit work! They were so patient yet so helpful and nice. Our salesman Nate wasn’t anything less than perfect! He was very welcoming, laid back and easy to talk to! If your looking for a new car you’ve got to go see him. I appreciate the opportunity of proving myself not what my credit says.

These guys are sending deceptive mail disguised as government stimulus packages but when you open it, it’s a car offer. There are families waiting for their stimulus funds to cover essentials, desperately needed essentials and they think this type of practice is acceptable. They should be ashamed of themselves. There is nothing urgent about a Kia Forte.

The service department here is second to none. I was driving through the area from out of town when I had an issue with my vehicle. I pulled into their service bay and was greeted by Haley who was super friendly and knowledgeable. In only minutes they had diagnosed the issue as something covered by a recall that would take several days to fix. In less than hour from when I arrived they had me in a rental car and back on the road. They fixed my car in the timeline promised and I am back to driving my own car. If I lived in the area I would buy a car from them knowing I would receive great service in the future.

Poor customer service. I was able to get approved and into a vehicle, however when I was getting ready to ride off with my new car I briefly asked 2 gentlemen standing nearby to help me figure out the child lock safety feature for my children before driving away and they acted like I was bothering them from their cigarette break. After driving off and getting 10 miles down the road I realized they just gave me a brand new 2021 car that was on E! I had purchased the car on a Saturday and returned to pick it up on a Monday evening because I was told it needed to be processed, detailed, washed and filled up. I am extremely disappointed in my car buying experience with this location, as it was my first time buying a brand new vehicle.

Carrie is so great! If you need to visit the service department, seek her out!

I handled the entire transaction online up to signing the paperwork. It was the best car buying experience I have ever had.

I had a very good experience at Kia Store Anniston. Bill & James were very helpful & professional. They made the process very easy. Bill was very knowledgeable about the car & walked me through setting up my phone and unloading my old vehicle. I highly recommend this store. Gadsden wouldn’t answer my call back

We had Mark Cook at this kia store and his customer service was amazing. He connected with us as soon as we got out of car, super nice!! I would definitely recommend it

Tha anniston kia store has seriouse customer service issues. When you have a disgruntled service adviser James Lister lying to customers about the service you bring your car in for is unexceptable coming from the people that should know what there talking about. He has a seriouse attitude. Ive seen good service advisers come and go and its all so familiar to businesses keep the trash and let go of people that really care. This dealership does not stand up to the quality of sevice that kia represents. When you buy a car in rainbow city kia. Let Vernon know not to use your personal information to contact your wife for personal conversation when he had been told we didnt get down like that. I have a bought two new vehicles with them and they will manipulate numbers to put up side down in a car. Buyers please beware. Its been three years of systematic ignorance from the management on down.

Ryan took great care of me! I had my car towed there, and only had telephone communication. He has top tier customer service! Will definitely be using them again!

I absolutely love the guys down at Kia in Anniston ! Mark Cook was my salesman and he hands down is the BEST!!! He went way over and beyond to help me and my family get a vehicle , not just a used one , a new one !! I couldn’t be anymore happy. Thank you for all your help ... You need a vehicle go to Kia !!

The service guys will take advantage of you if youre a woman or someone who doesnt know much. Worst experience of my life and I will never be back.

We bought our daughter a 2020 Kia Soul for her graduation present. Nate at Kia in Anniston was amazing! He worked with us to find the perfect vehicle for our daughter. Very polite and professional. The whole staff at the dealership is fantastic. If you are looking for a new car I highly recommend you go to Kia in Anniston/Oxford and ask for Nate!

I had a great experience with these great folks, especially Ricky! He got us in a new 2020 Kia Soul, and we really love this vehicle! Be sure and check them out for a great deal and good experience!

This is the 3rd vehicle I have purchased from the dealership. Obviously, I wouldnt continue to return if the experience wasnt the best. Carrie Lackey was awesome! She was able to answer all my questions and went out of her way to help me make my decision. Her friendliness and eagerness to help me was a big part of the reason I didnt want to shop anywhere else.

Had an amazing experience. Mark cook was our sales professional and he helped us get our new car hassle free.

They dont ever call you backAlso , to be in the business of selling cars you would think they would be willing to close a deal 🗣 and then they would sell the car that you were closing in on ..So now your left with a few dropped points in credit score and no car 🤬Horrible

Im always a Happy Customer when I come to Kia in Oxford Alabama. I live in Atlanta I may add. And James in the service department was Great! He really worked with me and my complicated schedule to come in for my 20k mile service on my 2019 Kia Optima. Nathaniel Hamilton sold me this car. And I just love it! And hes Awesome by the way! Im always greeted with a smile and professionalism. I was running a bit behind. And David in the service department assured me It wouldnt be long. I was in and out. Eveyone is always professional. And welcoming. Also, everybody was wearing a face mask as well. And a clean atmosphere as usual. Thanks again! 🤗

I want to thank Mark cook at the Kia store, thank you for 2 nd chances , thank the whole sales team for helping me get what I need, mark you are a true blessing to people,I’m so grateful that the lord put you in my path , thank you again sales staff at the Kia store . If you need a car call mark cook he’s the greatest!!!!

Mark Cook really worked with me to get me into a 2013 Kia sol he was very polite and a hard worker would recommend him to anyone thank you mark

The kia dealership was awesome my sales person Bill was great alone with other staff members from maintenance to finance I had a much better experience than Mobile AL thanks Anniston AL for treating me with the respect that we all deserve

The overall experience was great, they handled themselves well with my questions and concerns, and went above and beyond to get me where I needed to be. Nate was great.

Please go see Rantron Allen if you want to ride today. Hes the best.! I have my new car right NOW!

I enjoyed the experience with the salesman. I just felt like the office manager could have introduced himself. I was not a are the radio didn’t work nor did I see the crack on the wind shied. ThankI wanted my windows tinted but I never spoke to the office manager

The very nest dealership I’ve BEEN too. So friendly workers. They need a bonus. Great work ethics

Good experience, Bill Ault was easy to work with. I love my new Kia Soul.

Stop in to look around. Was in the market for a used car . None of the cars from the web site as there . POOR communication from web site and over the phone .

No stars at all. Very poor customer service. I came to have my 3rd break light fixred, and left with it still broke. I made an appt. 3 weeks in advance so it would be fixed when I came in and they said they had to order the part which would take another 5 days after I sat there 2 and a half hours. I was told I have to pay over 400.00 before they would order the part. What was the appointment for???? A total waste of time.

Rantron (Coach) Allen did a phenomenal job with helping find just the right car for me. Best car shopping experience EVER!!! I advise EVERYONE to shop with him!

I recently took my car in for service and they took care of me within 30 minutes my car was fixed and I was out the door Jesse and Kyle were awesome!! They got right on my car and within seconds of listening to my engine knew exactly what was going on. Thank you Kia service Dept you guys are AWESOME!!

Thank you Rantron! I never felt cheated nor pressured. I appreciate your help and all your suggestions. You really put the customer first. I will send any business your way that I come across.

Ricky was super friendly and helped walk me through the car buying process. Great group of guys and gals!! 10/10 would recommend!!!

I scheduled my car for service online which is really easy and convenient. I had a 9 oclock appointment. When I arrived I was greeted by Greg Nims. Hes Johnny on the spot I told him that I was there for a service appointment. Next thing I knew my car was being serviced. Greg sold me my Kia Optima he asked if Im still satisfied with my purchase. (I love my Kia,Thanks Greg! ). While waiting on my car, I also had the opportunity to meet a newer Kia team member Nate who was with James Becker!! Those two gentleman were also very pleasant and made sure I was taken care of. My service guy James Lister was AWESOME!! He took time to explain everything to me in detail and listened when I asked questions and made sure I understand . Thanks for the Top Notch Customer Service!

I bought a Kia Forte in Pelham. I got 1 oil change in Anniston. 4 years later I sold the Kia and live in Portland Oregon. Kia Anniston WILL NOT leave me alone about things. No I don’t want an oil change. No I don’t want to trade the Kia I don’t own for another one. I have said over and over again I do not have a Kia. Stop harassing me.

Please do not shop here. After telling the salesman at 6pm last night, I would be there this morning to purchase a vehicle that I had been working on for two days, I had cash and to have the papers ready. It was sold as I pulled up at 9 am. I was told I should have got there earlier. He told me he would hold it till I got there with cash to buy. When I asked him why he sold it knowing I was coming and he had held it for me. He said that he didn’t tell me he would hold it. He lied I have four witnesses. They will lie to you are are dishonest!!! Don’t buy here EVER!!! They were so rude to me!!! Salesman Lucas and Manager Brian C. Both lied to me and did not follow through on our verbal agreement after I drove two hours to get there. At the very least I deserve an apology and two tanks of gas!!! Go to Mcsweeney Dodge in Pell City I got a great deal and was treated with respect!

Greg is wonderful as a salesman and a man. He isnt pushy, I knew what I wanted and he had already chosen the exact car for me before I got there. The one I wanted is the one he had chosen, we had not talked about which car I wanted. He made the entire process painless. No pressure at KIA Store Anniston- Oxford!!!

Greg was great in helping me find just what I needed.I would come back in the future for another car.

This dealership is probably the best Kia dealership Ive dealt with in a long time. We had a flat tire when trying to go to a funeral graveside service, and they were very understanding of our situation. They fixed the flat as quickly as possible, and I cant thank them enough for handling it so well.

I just want to say that everyone I have had the pleasure of doing business with at the Kia of Anniston, AL has been as good as gold to me and I am so grateful for your help, from the sale of my new Forte, to fixing it perfect after it was wrecked, to helping me out with a loaner car when my loss of coverage ran out with my insurance, I truly do not know what I would have done! You all are the best!!!! I thank you all from the bottom of my heart!

I shopped several dealerships looking for the best deal on a new vehicle. The Kia Store in Anniston went out of their way for me. They didnt have the exact car I wanted in their inventory, so they got one from another dealer. Plus, their pricing was extremely competitive.Special thanks to Salesman Ricky Smoot and to Business Development Specialist James Jones for their outstanding effort.

Very nice service manager. Prices are good. Offer you snacks, water, & coffee. Waiting room is okay but small.

Was very pleased with service I received at the Kia Store of Anniston AL. Needed oil change and even though there was only one technician there they finished in a timely manner. I was shocked at how fast they serviced the vehicle. Always have a great experience there. On another note, I have never felt pressured to get additional work done on my vehicle. I listen to their recommendations but I have never felt pressured...

I had a wonderful experience with my sales person, James. HOWEVER, the other sales rep, Greg, was extremely rude to me on two different occasions. I have never been treated so poorly in a customer service environment. On my second visit to the Kia store, he was rude because I had bought a car the previous day from James and was there buying a second car the next day. He kept making snide comments the entire time we were purchasing our second car. The next time I visited the store, he jumped at the opportunity to help me. While saying he was helping me, he got on his phone; when I attempted to tell him I had to leave but I would be back, he had the audacity to tell me to shush me as if I were a child, stating I see him on the phone. The manager of the store did contact me and I was able to explain the situation and he was able to smooth the situation over for me. He went above and beyond to fix the issue. But I absolutely refuse to do business with that sales representative because of his nasty attitude because I bought cars from another sales rep instead of him.

They were super friendly and helpful! Wonderful insight given in regards to our particular situation! They truly care! We loved our experience so much we decided that this is the only KIA we want to do business with!

This is my 2nd purchase with Mr.Greg Nims, and We left really happy with our purchase. He was patient, and worked really hard to make sure everything went as planned.

My husband and I went Saturday to look at a vehicle we saw online. My husband and I waited for 30 minutes for the gentleman to find the vehicle then to find the keys. He came back and told us that the keys could not be found for the vehicle and proceeded to get our information to call us when said keys were found so we could come look at it. Its Wednesday and we have yet to receive a call. Not too impressed with this place.

They worked me in for an oil change. On a very busy day, when it would have just had been as easy to refuse . I was very thankful bc I had to go out of town YES , I recommend this Kia to come have your car serviced at. Thank You..... And I want to say Thank u also to Hayley bc she was Very helpful.

I traded in my car for one of theirs not knowing until after all the paperwork and back and forth I still had to pay a down payment. Also I was told my car payment would be one thing and come to find out it was higher than expected!!! They will harass you and also will not work with you on making the down payment regardless of you coming to pay something. Greg is very rude. There was another employee stating over the phone I want my money or we coming to pick up the car.regardless of making payments on the down payment! They dont care about your situation #NEVER AGAIN!

Friendly, helpful and fast was my experience on this visit.

No better or worse than any other car dealership: pushy sales staff, impossible to get a straight answer on the price of the vehicle, lots of corporate platitudes about valuing the customer that are never actually borne out by experience. The car we bought is great, the dealership is not - but as I said, theyre no worse than youd expect. The sooner Carvana (or Amazon!) start selling new cars online the better.

Sean, the Service Advisor was fabulous! He explained what was going to be done, how much it would cost (Nothing due to recalls), and what I might want to consider having done in the future. All of this while answering other customers phone questions.Joy, the Receptionist, was an Angel! She made sure I had anything that I needed. Including the correct television channel!The other Representatives of KIA of Anniston were very polite and friendly, although I did not get their names.I will be going back!Thanks,Aunt Pooka

First off I want to say I LOVE KIA OF ANNISTON! I was looking to buy my first vehicle by myself with no signer and I didnt think that would be possible, but they helped me through the whole process and made it a very fun and enjoyable experience. I will continue to always buy my vehicles with the sales team at Anniston KIA, they are all amazing, kind hearted, great people and really look forward to helping others. They are not your usual car salesmen who people tend to bash, They are wonderful to work with, they dont pressure you into buying a vehicle they let you take your time and really know about their vehicles. I am proud to say I purchased my first car from them and I wouldnt recommend any other dealership when purchasing a car!

I was blessed to have had the experience to meet and travel through the complex dealings of getting financed with such a compassionate sales representative as , Greg Nims ( Senior Sales Associate ) whom I will loving refer to as , (cowboy). My family has been through traumatic issues that seem to have no end in sight. Buying my very first ever, brand new car was something more than just that. I can never explain it’s significance. Mr. Nims held us in the palm of his hands with such tenderness and kindnesses not frequently experienced in the medical world my son lives through. I am moved by the level of not only his professionalism, but the highest regards of humanity he shows from his heart. A trait most people have lost. Thank you , Greg Nims.... from the depth of my soul for taking such good care of me and my sons dreams in this process. Thank you kia. We are blessed. Stay safe , stay blessed & forever be a blessingKindest regards, Tina Marie~~~~ Matthew 💙✌️🤘🙏 110% Satisfied. 2nd Kia owned

I am so glad I had the opportunity to come in to the Kia Store! My salesman, Mr. Nims was very professional and was able to perfectly match me with the car that I needed. Being a teacher is not an easy job, especially when transporting materials to and from school, but at least things can go a little smoother now that I have my new ride. Thanks so much Mr. Nims! You are truly awesome!

Very speedy with working on a recall, an oil change, and doing an inspection. Told me of a few things that should be taken care of and why my engine light will sometimes come on.I have been very pleased everytime Ive use them. Thanks James in service!

Tia at Kia. Go to her for the best service. Tell her Ricky Stephens sent you and you will get the best price. Everyone that wants a Kia at the best price. Tell them Ricky Stephens sent you. Youll get the best price around.

Greg Nims is the nicest car salesman I ever worked with.

If youre looking for a Kia or another type of used car they tend to have a very good selection. They have a number of employees and other staff who are super nice to deal with. Honestly even the service department have been easy to get along with and very reasonable. So if youre looking to buy or service your Kia or another car please stop by and check them out.

From the President of Kia Anniston to the salesman and the guy that came to the house. They where all Awesome!

Got my car from here in 2016.. LOVED everyone there, unfortunately the guy that sold me my car isn’t there anymore. Still love the whole staff that sells cars. I came to see if I could get another car not too long ago, a guy from the service shop told the person I was with to put his name down so that he could receive the bonus that comes with a referred customer. (Shady to me but I ignored that considering I didn’t get another car) I’ve only gotten my car serviced a few times here, each time they haven’t been super nice in the service department but never rude. The second I walked in the shop Manager is extremely rude, asking me if I scheduled my appointment online to which I answered yes of course. He begins to explain to me that they don’t take cars during this time because it’s their lunch period (yet the time slot is still on the website). Long story short, very rude staff on the inside! Huge pigs... I’d prefer to only buy a car from the dealers & get your service done elsewhere. I won’t release the names of these workers to save their jobs.

Honestly it was the best services that I have experienced at a car dealership. From the time that I arrived their number one goal was to please me. Everything I chose I got never been so pleased and the sales guy Mr. James Jones was the best . I would very highly recommend

The help I receive was very professional and quick server. Thank you!

Everything was quick didnt have to wait long got my car serviced in and out. Very friendly staff I would recommend to anybody,great environment made me feel really comfortable....

I sure would not use this place cause all they do is lie and total not honest about anything or return your phone calls if they had a 0 star i would give it to them for sure.

Not only did our purchase of the 2016 Nissan Rogue go smoothly, but Sean in the service department was awesome in fixing the antenna & doing all in a matter of minutes at no cost to us, when the Nissan store would not help because we didnt buy the vehicle there! Thanks guys! Go see them at the Kia Store!

Dewayne Pointer was very helpful, informative and prompt. It was a pleasant experience and I will definitely be back.

Haley in the Service Dept was so helpful and was absolutely Awesome.Jack Cline

Good salesman, not pushy. Was able to leave and look at other car lots without being harassed. Got a great price, great financing and great service. Will be back to do future business.

SERVICE DEPARTMENT IS ONE OF THE BEST SERVICE DEPARTMENTS I EVER SAW JAMES AND HAILEY WILL GO ALONG WAY FOR YOU AND GET IT FIXED DROM FIRST TIME RIGHT THANK YOU GUYS FOR BEING THERE

The service department is absolutely phenomenal! The service manager went out of his way to make sure all of my warranty work was handled properly and treated with the utmost respect and kindness. After my experience with them, there is no where else I would rather go. Thanks Sean for all of your help!

THE SELL PERSON WAS AWESOME AND VERY KNOWLEDGEABLE OF THE CAR I WAS LOOKING AT.

Love this business! Very professional and nice. They know what they are talking about in the service department.

Nonproblems...everything good😎😎😎

The car was hauled in for repair on March it was a engine problem that was identified in a recall. The car was at Kia from March until Mid July. ( I think for a very long time) We went through three loaners before we got the car back. The switching out of loaners were inconvenient at times. We have the car now for two weeks, may need some adjustments as the service manager explained. Overall personnel was very nice and helpful. I bought another Kia just weeks after the Optima quit. I bought 2017 Sorento and love it, was given 1 key, U need another key. Never bought a car with one key.

No pressure sales willing to find the exact car I wanted. Price was very competitive. The car did not come with a sunroof from the factory so they corrordnated with the installer and offered a loaner while it was being installed

So very helpful, above and beyond great service. I did not know much about my vehicle and James Jones taught me all I would need for service and just day to day driving information.

Great place and great people...

Greg Nims is the best retailer I’ve ever met, he’s sold us our previous car; and now this one. I would recommend him to anyone who was interested. I can’t thank him enough for helping my grandmother and I.

They told me the wrong thing was wrong with my car. Had another mechanic from a different shop look at my car. The cost to fix it went from $570 to $137. Needless to say wil not be taking my car back the kia store of anniston.

Very helpful and friendly staff..they go the extra for the customer

Coach Allen will work to get you what you want! Go see him, and tell him I sent you!

James was very helpful in helping me figure out what was going on with my car, and very helpful regarding due maintenance.