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Live Better Hearing
2525 Riva Rd Suite 102, Annapolis, MD 21401, United States
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Live Better Hearing
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Al
Review №1

Dr Cole was extremely professional. I would recommend her business to anyone. She took her time explained everything. She helped me to understand the importance of correcting my hearing deficiencies. Kellie Adminsitrative assistant was also kind and professional.

Ji
Review №2

Dr. Cole’s professional services greatly met my expectation. She has provided me with recommendations for the hearing aids that I am using on a daily basis. They also help my tinnitus. I’m also impressed with her educational backgrounds. If I had known that Dr. Cole could help with balance testing, I would have had mine done at her office, rather than making a trip to Hopkins.

Lo
Review №3

Easily made appointments. Minimal wait times. Parking is convenient and on-site. Pleasant, helpful, efficient Doctor and staff.

Sa
Review №4

This is one of the best places for professional, quality hearing aid services. Dr. Stacey Cole is amazing. My Mom and I have both been patients. Dr. Cole literally improved the quality of my life by fitting me with a hearing aid that meets all my needs. I highly recommend Dr. Cole and Live Better Hearing. It can change your life!

Ch
Review №5

Wonderful experience. Appointments on-time. Extremely knowledgeable and explains everything thoroughly.

To
Review №6

I am so glad I called Theresa. My Father is currently in a Rehab facility due to Kidney failure and Dialysis. His Hearing aids stopped working. It is difficult to get visit time with him due to Covid restrictions at the facility. Theresa was nice enough to help correct the problem with my Dads hearing aids while I waited . The customer service here is fantastic. These people are professionals and very accommodating. Dont even think about going anywhere else. This is the Place to go.

Jo
Review №7

Very professional service. Best audiologist I have worked with in decades. I recommend Live Better Hearing highly. 5 stars! Dr. Joy Chambers, Annapolis, Md.

Bi
Review №8

Very knowledgeable, professional, timely and friendly. Would highly recommend.

Li
Review №9

Exceptional service and Dr. Cole treats you more like a friend than a patient. I highly recommend Dr. Cole.

La
Review №10

I have been a patient of Dr. Coles in the past but lost contact over the last few years. She’s very knowledgeable and goes beyond the standard to help her patients. It never really feels like visiting a Dr’s office when you see her. She makes you feel comfortable and always makes time to answer any questions you may have.

Le
Review №11

Dr. Stacy Cole is wonderful! She has been my audiologist for years, but I had not seen her in a while. As always, I was thrilled with her professional service, her attention to detail, her patience and her warmth. I am 70 years old and fully understand the need for proper hearing aids. On the other hand, my VERY stubborn 76 year old husband FINALLY broke down for testing. Dr. Cole won him over! It is his hope that with new hearing aids, he will soon be able to hear what I have been mumbling under my breath for years. :-)

Sa
Review №12

Dr. Stacey Samuels Cole is knowledgeable about hearing, speech and geriatrics. She always solves what ever problem I have in a patient friendly manner.

Li
Review №13

A friend recommended Dr. Cole to me, since my previous audiologist is no longer practicing. After all my tests Dr. Cole found that I was originally mis-diagnosed. She explained every thing very thoroughly with my report and illustrations. I have 100% faith in Dr. Cole’s diagnosing and look forward to getting new hearing aids.

Ze
Review №14

My mother and I were thoroughly impressed with Dr. Cole and her office staff. She took the time to explain the processes of the hearing testing to my mom as well as the results. She is so friendly and patient with the elderly. I have already told my friends who are not so young anymore to schedule appointment for hearing tests that we haven’t had since pre college. I will definitely be making an appointment for myself. Thanks Dr. Cole for being top notch!

jo
Review №15

With expertise and caring, Dr Cole is helping me manage my Tinnitus. I highly recommend Dr Cole and Live Better Hearing Annapolis.

Pa
Review №16

Dr. Cole has been absolutely amazing with my 90 year old mother. Not only did she assess her hearing issues, recommend an affordable hearing aid to meet her needs and help us find ways to pay for it through her insurance, but she also patiently explained how to work the system to my mother. Then after her explanations, when my mother forgot or had questions about what she had explained, she patiently explained it again. She is wonderful and has been a gift to me and to my mother.

I
Review №17

First impressions count! From the minute I stepped into the office, extremely personable and courteous staff. Live Better Hearing in Annapolis is an excellent audiology clinic to evaluate hearing needs. Dr. Stacey Cole is extremely professional, knowledgeable, experienced and beyond competent. She takes time to fully explain the outcome, recommended remedies and options. I would highly recommend Dr. Cole. Exceptional personalized service!

Ce
Review №18

Too notch on the technology and great service provided by a Doctor of Audiology not a salesperson. Highly recommended.

Ma
Review №19

Live Better Hearing is the ultimate practice in meeting your Hearing needs. To begin with, the practice is in an excellent location with parking at the front door. Dr. Cole has been my audiologist for years and now practices at Live Better Hearing. She is patient, kind and explains everything in detail and she ensures my understanding before I leave. We recently re-located to South Carolina but I come back to Live Better Hearing and Dr. Cole for my audiology visits because I could not find anyone as competent or as accommodating.

Mi
Review №20

If youre looking for a quality product and the best service you can expect, then use these people. They listen so that they have a complete understanding of your situation. They are able to recommend the technology to completely address your needs. After you select the level of technology and products you need, they dont stop there. The ongoing service is unbelievable. Follow up is one of their specialties. All hearing aids need to be adjusted after you become familiar with them. These folks take great pains in seeing that the equipment is tweaked to address all of the conditions you will experience. Im sorry you cant give six stars, because they deserve them. Dont make a mistake by looking at others. Youve already found the best.

Tr
Review №21

I have been seeing Dr. Cole for approximately 10 years. I wouldnt go anywhere else. Her and her staff are very professional, yet personable. I can always count on quick service, as well as return phone calls. I highly recommend Live Better Hearing at Annapolis and Dr. Cole for your hearing needs!

Ke
Review №22

Dr. Stacey Cole is a highly skilled provider. She always takes the time to really listen to her patients about how their hearing aides are working. She never hesitates to get the manufacturer on the phone to make sure all problems are dealt with correctly the first time and the program the aides run on is properly set up. I have been a patient of hers for years. She is the best.

Bo
Review №23

Live Better Hearing in Annapolis is an excellent audiology clinic to evaluate hearing needs. I was very impressed with the care and attention to detail given by my hearing provider Dr. Stacy Cole. She was very attentive, caring and just plain professional in making sure I was completely satisfied with hearing aids chosen. Following my hearing test to determine precisely the amount of and specific range of hearing loss Dr. Cole explained the specific type of hearing devices I would need to compensate for the losses. I was very impressed with the professionalism and the attention to detail concerning the many questions I presented to her since I had never worn a hearing aid before. For someone in need of a hearing aid or testing to determine whether there is some loss of hearing I would highly recommend this location.

rd
Review №24

Dr. Cole is absolutely the best. She takes her time and makes sure that you understand the hearing aid buying process. She made sure that I was comfortable with my choice. Kudos to her staff as well, Ariel you are great.

Ma
Review №25

For those apprehensive of hearing aids (like me), this is the place to go. Dr. Cole is up-front, focused on addressing your needs, knowledgeable and expert in what she does. She explains all the tests and what the results mean, can talk frankly about balancing cost and quality across a wide range of hearing aid providers (while being tied to none of them), and answers all your questions - for as long as it takes. I was very impressed. I am very happy I came to her.

An
Review №26

My wife and I are extremely pleased with the way Dr. Cole handled our hearing aid problems. She is a very competent and knowledgeable professional. She also deals with her clients in a very pleasant and caring manner. Five stars for her and her staff!!!

Ji
Review №27

As far as credentials … knowledge … experience … professional manner … and complete dedication to patient satisfaction; I dont think you can find a better Audiologist anywhere than Dr. Cole ... She takes a patient and skillful approach in explaining the technical aspects of hearing loss solutions to you in laymans terms which permits you to make an informed decision on your course of action ... She turned what I anticipated would be a long, hard-thought decision into an easy choice!

Ja
Review №28

Great experience from a new patient! This office is terrific. Dr. Cole is a very impressive doctor with a goal to answer all questions asked and to assist with any issues. Her patience and understanding of her patient is easy to recognize. Easy to locate and parking just outside her office. Her office assistant, Natalie, could not have been more helpful, too. We will happily return again when there are hearing aid issues! Thanks for being nearby!

Cl
Review №29

I was very impressed with Dr. Cole from the moment I met her. She is professional, efficient, and very caring. She is an awesome audiologist!

An
Review №30

Dr. Cole is wonderful. I have been wearing hearing aids for 25 years and have been to many audiologists who only sell one or two brands and cannot answer even simple questions about the technology they sell. Dr. Cole sells every major brand of hearing aid and has extensive knowledge. I highly recommend seeing Dr. Cole if you want someone knowledgeable can provide all your options. Unfortunately, most audiologists just push whatever single company they are familiar with and receive the largest kickbacks from.

Ca
Review №31

The visit was a pleasant surprise. I appreciated the personal attention and concerns expressed. I also appreciated the clarity.

Ro
Review №32

Wonderful practice. Both Krystal and Dr. Cole were very professional and explained all options and services very thoroughly and thoughtfully. Highly recommend this practice for all your Audiology needs.

Do
Review №33

Very friendly staff. Helpful in saving me money (Big Plus)Clean and tidy office. Wonderful experience.

Hu
Review №34

I have had three audiologists in the course of being treated for hearing loss. Dr Cole is by far the best. She is professional and knowledgeable but also has a friendly, no-nonsense style about her. Like many people who have hearing aids, I wasnt wearing them regularly. She showed me the test results and asked me if others occasionally became annoyed with me because they had to repeat whatever they had said. When I acknowledged that was true, she convinced me that I must become an every-day hearing aid user. That counsel, plus new hearing aids, have greatly improved my quality of life. I cant recommend Live Better Hearing in Annapolis enough.

Cy
Review №35

Very friendly welcoming office. The front desk staff Crystal was so sweet from when i called to make my sisters appointment to when we came in and Dr. Cole was absolutely amazing. She was very knowledgeableand made sure we did not have any unanswered questions before we left! I would definitely recommend this office to anyone !

Pa
Review №36

I am so grateful that I was referred to Dr. Cole by Starkey in Minnesota. They assured us that she was highly preferred. I can see why she is not only highly qualified with 6 degrees but so passionate about what she does. I have been struggling with severe hearing loss for 15 years due to Menieres disease. Dr Cole was so compassionate to me and my family not only with the physical part of hearing loss but the emotional aspects as well. I can say I am thrilled that I have two hearing aids and i love hearing again and my family is so happy for me. Thank you so much Dr. Cole!

Ja
Review №37

I was welcomed by the by the doctor. I was taken to the examination area, on time. The doctor was very cordial and explained the newest technology for ungrading my hearing aids. We worked together on getting my phone connected. I left feeling happy knowing the fact that my old hearing aids will be donated to support children in need.

ta
Review №38

Dr. Cole is excellent and office staff is very helpful. Dr. Cole provided a much more in depth exam with follow up explanation that supersedes Johns Hopkins. I will definitely be getting all of my hearing needs met here. I highly recommend them.

Ro
Review №39

It was a great experienced to see that Dr. Cole is in fact a Dr., not a used car salesman like the phonies at International Hearing, who tried to charge me $1,500.00 more than the going cost for my hearing aids! I would very highly recommend Live Better!

Ri
Review №40

I have been completely satisfied with Dr. Cole and the product she guided me to. Previously I depended on a large hearing aid provider and and felt the service was impersonal. Dr. Cole was conscientious in determining my hearing needs based on my life style and discussed the pros and cons of various options . The aids selected could not have been a more perfect match and no adjustments of any sort have been needed since the initial programming session. I highly recommend this practice and Dr Cole.

Gl
Review №41

They care about their patients which is unusual in this day of age.

Ca
Review №42

Dr. Cole is a caring professional and extremely knowledgeable. She went above and beyond her responsibilities to me by calling me at home after hours to discuss a concern I had voiced in an email.

Th
Review №43

Extremely knowledgeable and professional ... The setting is quite comfortable and the the staff are very personable.

St
Review №44

Top Notch!! I was treated quickly, professionally, and in a very friendly manner. I excited about the hearing aids Im soon to receive. Highly recommended.

Pa
Review №45

Friendly welcoming office. Efficient and everything was explained to me in easily understandable terms.

Lo
Review №46

Very friendly but they forgot to put my moms plug in with her hearing aids and have been waiting for over a month to get it. Probably will have to deive down to get it. Crystal did try to help by dropping one off but it was the wrong one.

ba
Review №47

If I could rate lower I would. Went because they were considered in network with CareFirst. The prices were $1,300 higher than the out of network group I started with negating any in network advantage.To make matters worse they submitted a claim without providing any service. Thats right they billed Carefirst for hearing aids that they never provided me. Calls to the Annapolis Office and corporate office to have this reversed resulted in nothing happening. I had to call CareFirst and put them on it.In about 45 minutes of research I found other providers providing the same equipment for over $2,000 less and in the Carefirst network so I received the full benefit.Not a place I would recommend at all

An
Review №48

Fantastic experience. Great office

Pa
Review №49

The audiologist is very knowledgable and professional.

Lu
Review №50

Friendly staff and doctor. Very professional and explained the exam and services as they were occurring.

Information
30 Photos
50 Comments
4.9 Rating
  • Address:2525 Riva Rd Suite 102, Annapolis, MD 21401, United States
  • Site:https://livebetterhearing.com/
  • Phone:+1 410-671-5656
Categories
  • Hearing aid store
  • Audiologist
  • Hearing aid repair service
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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