The place to go, let alone, as a boater a great experience just to check it out. We keep our boat nearby and at the very least, just stop by to see what is on special and the amazing variety!!!

Please update 🕸 website and store hours for those who need to drop in unexpectedlyThanks,New boater/[email protected]@Dubin

Great inventory, and a wide selection of just about anything you need for your boating repairs..

Extremely BAD service from Fawcetts Outboard Service Team, specifically Geoff Scoggins! Do NOT take your outboard to be serviced here. They had our outboard from Oct 2020 to Jun 2021, we had to take it in pieces in a box!! We dropped off our 2016 Yamaha 20hp outboard for service in October 2020. It was difficult starting, as we had to pull it 20 times or so to get it to fire up. Dropped it off with Fawcetts Service Team and were advised they were busy but would work on it. We advised no problem, but would like it fixed by February as we were going on an extended trip. On 16Jan21, Geoff advised that it was a compression issue and cost approx. 1K to fix, we gave the go ahead to fix it. On 06Feb21, we checked the status and were advised our outboard is in their queue for service. They were waiting on some parts, which found out later was the head. Numerous attempts at checking on the status via email, texts, phone calls were done in vain. Geoff finally advised on 30May21 that parts were on order, after we left a message (since they RARELY answer the phone) that we were picking it up this week, no matter what. Today, 03Jun21, we drove to Fawcetts from PA and spoke to Geoff. Our outboard STILL was NOT fixed and was in pieces. We were already in to approx. $1400.00 for a head, but they didn’t order the head bolts and they were now backordered till 31Jul21. We questioned him as to WHY the bolts weren’t ordered along with the head, he couldn’t even look us in the eye, but admitted that they missed doing the same. He kept saying they were backordered thru two different sources, but would not be expected until July. Obviously the ball was dropped NUMEROUS times here. WHY couldn’t he get back to us after we attempted to find out what was going on? WHY weren’t the bolts ordered before April (which is when it was done)? WHY couldn’t he look us in the eye and speak to us professionally? And WHY didn’t he even have the courtesy to apologize to us for the shoddy service? NEVER have we ever had trouble with such lack of customer service!! NEVER will we do business with a company like this.

DO NOT REPOWER HERE - incompetant and unqualified. I repowered july 1 - 2 months later still do not have the correct prop. Missing bolts, loose nuts, cables and a sensor issue. They did not have a yamaha computer and gave me the run around .... Tri state marine will preform my work from now on

They have a great selection of marine hardware, but not everything. We needed some stainless plumbing fittings for our water heater, they only had bronze and plastic. Its not a one stop shop, but its also not west marine.

Strictly business. Geoff Scoggins is on point!

Great place to purchase outdoor things like coolers, cloth buckets, keen sandles. Although it is a boat place, they had a selection of quality items that are required for other outdoor activities.

Great service, friendly staff. Tons of selection.

This is one of the best marine suppliers ever, tons of offshore stuff not usually in stores at great prices and super helpful staff! Do it

Knowlegeable folk, good prices and everything you could possibly need for your yacht. Worth the 25 mile drive to stop in and be delighted.

They matched a hard to replace bomar access hatch that west marine could not figure out! Way to go guys!!

Knowledgeable boating people, especially Dave at the Front Desk and Scott on the mechanic shop.

Great selection!

Great place to shop for all your boating needs. Recently had some repairs done on my RIB. Rolando does excellent work, always working with a smile and extremely helpful. Highly recommend them for inflatable repairs.

Update 9/18/2020I went back today and as I understand the person I had the unpleasant experience with was the manager who is no longer there. Gawlen, the new manager, was EXCEPTIONAL and I could not have been treated better or been more pleased. It was almost like Id walked into a parallel shop which was running smooth and slick as it should be. Everyone I spoke to was knowledgeable and pleasant and kudos also to Cathy for assisting me with rainwear and boots. As a result of my experience today and anticipation of a future relationship with the store, I am changing my rating now to 5. Thank you again Gawlen and Cathy for your help today!----(Date: Approximately mid-August)I gave it a two ONLY due to large selection of parts and accessories but the older guy at the counter was subpar while the kid who tried to help and was doing the work in the store was nice. I drove out of to go here (and past a West Marine) this past Wednesday 8/5 because this place was recommended by the people I bought my sailboat from recently and I needed some new batteries.When I walked in the older gentleman behind the counter didnt seem very friendly or greeted me but not a huge deal. It WAS noticeable though.So I looked around for a while and saw a few but never having been here thought maybe they kept them someplace else so I went back to the front and politely asked the guy about some batteries. He wasnt doing anything but standing there so I didnt interrupt and was courteous but he breathed a heavy sigh like my asking was too must much for him and passed me off to a kid who went back to the back and showed that the 3 batteries in stock were all they had but that they could order them. I didnt have time to wait for them to be ordered and then go back and by that time the way the old guy at the front had reacted to me was really irritating.So I thanked the younger one, left, and went to the West Marine down the street that had the batteries in stock and were actually nicer than this guy at Fawcetts. Then something was wrong with the roads and it took me almost 1 hour to get back to Mayo where my boat is. (and a West Marine is btw)Selection or not, if they have more like the guy at the counter I dont ever plan to go back to Fawcetts and would discourage others from doing the same. I give people the benefit of the doubt usually but he was ridiculous and the energy spent dealing with it and the drive was too much.

Great place everything one needs aboard, nice helpfully staff.

Look, theres no denying this place is an institution in Annapolis. If you own a boat, you will likely be inside talking to Bill or Dave when WMar and your hardware store cant solve your problem. Forest Drive can be calm or nasty, so plan around traffic.

Tried another well-known store (part of a chain) because it was closer to home. Wasted trip-- some boating supplies, but an emphasis on selling fashion, and a truly clueless staff. (Do you want, like, an actual bolt, with a nut? Cause Ive got screws.) Then I remembered going to Fawcett with my dad. Theyve moved since way back then, but I got the same experience my dad did-- everything I needed, including knowledgeable staff who actually wanted to help me. (Yes, of course we have silicon bronze bolts. Let me get that for you. Youll want a washer to go with it-- lock or fender? For the application you described, varnish would probably be better than polyurethane. Heres why...) Wound up buying more things there than I planned, but I dont regret a dime of it. And Ill be back.

Very nice and helpful staff

The staff at Fawcetts is superb. Today, I went in for West System epoxy, and an staff member named Ivan was incredibly helpful. He took a lot of time to explain all about resin and cloth and advised me on how to use them in the job I am doing. I have been in a lot of boat stores, but I cant think of another where the staff is so well informed.

Customer service was poor. I walked around for 15 minutes and no one asked if I needed assistance. Store was not busy at the time.

Good slicer product helpful service.

Fawcett is a long standing local company, that experienced some tough times, but is now on the mend. Our goal is, and always has been, to have happy and satisfied customers. If any customer has a less than satisfactory experience, I would ask them to seek me out at the store, or by phone.Thanks for your business, and also thanks for leaving your comments!Bill Griffin

Love this place! Always helpful, knowledgeable, and forthright. We always check here first for our sailing needs even though its a long drive down.

Good service. Priced competitive, some items prices beat the big chain. Been around for a long time, earned my business!

Took one half hour for some one to get me a piece of hose. a nice lady started to help me and then left to help some one else after asking which hose I needed. after waiting around for about 20 minutes I finally got the hose. the price was high and the 2 inch fule hose look dirty.

Nice workers, very helpful.

Great local boat chandlery. Been in town literally forever. Helpful staff. They have book signings and talks and a fantastic selection of boat-related gear.

A great chandlery. Top-notch customer service. Knowledgeable staff. Reasonable prices. Good location.

Stopped by to purchase a bilge pump as we were passing through Annapolis. Generally good service and competitive pricing. I liked it much better when the store was closer to the inner harbor.

Always a great experience. My one stop shop for all my boating needs. A big shout out to dave and bob! They almost always beat Amazon and online prices. Never any problems, good selection and plenty of stock. I even came in, dripping wet in a wetsuit needing zincs, they were accommodating and sympathetic. Would recommend 10/10. Give me a throwback next time I come in!

A mainstay of Annapolis yachts supply and parts. When boating, it is assured that you will break something... It is the nature of boats. It is a comfort to know that a well provisioned ships chandler is nearby to purchase the parts needed to fix the broken item and ready the yacht for the next trip.

How could we give them any less than 5 stars? they have all the weird stuff that us boaters really need. Along with being my supplier for all my boating needs this is a great shop to find gifts for the people who are important but impossible to shop for. as much as I can i try to patronize this buisness. As a charter captain and owner of several boats myself I have always been happy with the service, products, and guidance/advice I get inside these doors. -- Captain Brian Mayer ( Marauder Charters )

This place is an institution. I remember coming to the original store (downtown Annapolis) when I was a kid.They still have a great staff that can really help you when youre working on a project. The pricing is good too.Support the local shop!

Fawcetts Yamaha Service handled a Yamaha Extended Service (warranty) claim to replace a failed started on a 2013 F250 Outboard engine. The repair was completed quickly/professionally, and Fawcetts went straight to Yamaha for recovering expenses. I would have thought that I would have had to make initial payment before Yamaha reimbursed the expenses. However, that was not the case and Fawcetts made resolving the mechanical issue extremely easy.

Love this store. Steeped in traditional marine and nautical needs. It is a real boat store that makes Annapolis proud.

In a class by themselves and always friendly and helpful.

Excellent products, staff, and first rate all around good people.

The best place for anything Yamaha & Honda. Excellent service and facility.

Great place for all of your marine needs, and much more. Super friendly staff too.

Whenever I need marine supplies, I first turn to Fawcetts. They have, bar none, the most complete inventory of marine-quality hardware (screws, bolts, nuts, washers, etc) of any place in the greater DC area. Add this to the other aisles stocked with electrical components, paint, fiberglass repair, man overboard systems, etc. and you have a well-stocked store. The store employees are extremely knowledgeable; I generally just go to the front counter and ask the attendant for what i want and they personally guide me to the correct aisle. It can be tough to find things in a store filled with hundreds of items. Add in the free seminars held each Tuesday/Thursday during the winter on some aspect of boating/sailing, and you have a complete marine store, with prices generally below that of West Marine. They get my vote.

A very nice step up from West Marine. I wish there were more stores like Fawcett on the east coast.

Great place for marine parts. They offer a large selection and even have clothing, and galley ware.

A great place to buy boat gear - the staff really knows their stuff.

Good quality stuff for your boat / knowledgeable staff One of the nicest chanderlies Ive ever been to

If they dont have for a boat... you dont need it and their Chesapeake Marine Fasteners division has the most extensive offering of nuts and bolts in Annapolis

Nice selection. Prices are high, very high. Worker followed me around like he thought I was got to steal stuff. Felt awkward.

Unlike West Marine, Fawcetts is staffed by real boaters who are knowledgeable about what boaters need. Fawcetts is a real marine chandlery; the contrast with other stores which sell mostly clothing, Styrofoam coolers, etc, is dramatic. We are fortunate in Annapolis in that we have TWO locally owned chandleries, but the other one, which has a huge inventory of used sails and equipment, does not have nearly the range of new items that Fawcetts do. In most marine stores, I (sadly) know more than the people waiting on me, and the gaps in my knowledge are wide. That is not the case at Fawcetts. It is worth it to shop at a locally owned business of this quality, and we are fortunate to have them here.

Much better than the chain store around the corner. The people at Fawcetts know their sh.. And want to help you.

Well stocked and sailor friendly (unlike West Marine). Also, typically less expensive than the national competitor.

Excellent service. Cheerful and helpful staff.

Fawcetts is one of those places where they always seem to have what you need. They will also give you straightforward honest advice. Service is not their middle name, its their first name.

They always have what others dont.

I was anxiously searching for a special Groco part for our Edgewater. Every time something like this happens it is over the weekend and no one is available or able to help. Bill Griffin was able to search, find the part and took the extra time to have it drop shipped so that we could have the project done in time for the follliejbg weekend! Great customer service, I’ll spare some of my own complications, and lastly we live in MA not MD and that did not matter. Great work, and much appreciated!

Great selection - but they make doing business with them REALLY difficult!From the website pyacht - which is one of the least user-friendly websites I have seen in the last years, to accounting mistakes (which then the customer has to proof to them), it is again and again: not easy, and while I love to support locally owned stores, I cringe every time thinking about buying something here.

All of the Knowledgeable staff you wish West Marine actually had apparently work here instead.

I repowered my Hobie Power Skiff, and Montauk with Jesse from Fawcetts, and I could not be happier! Honda and Yamaha at what I thought were great prices with nice installs.Superior selection, and knowledgeable staff. Truly an asset to the boating community. They are so far ahead of the other big box boat store that its not even funny.

Well stocked boating supply store

Great knowledgable service with good selection from outboards to lines work.

They have everything you could possibly need for boating. Prices are often a few bucks cheaper than West Marine and APS. Customer service is top notch and the staff are all experts.

The prices are good the service is awesome Glen is Very knowledgeable .Very service friendly and customer oriented I will be doing a lot of shopping Here

Big selection of boating gear, great price on fasteners and excellent tech support.

Top notch! Customer service is outstanding!

Stocked well. Great prices.

Knowledgeable staff, better inventory, selection service and price than the national chain store.

Good selection of products, very knowledgeable and friendly staff.

Always has what I need for over 40 years. Knowledgeable staff.

Dont use them for Yamaha service, they are total amateurs and dont communicate. I struggled to get a simple problem diagnosed and fixed and felt like I was getting the run around , when I finally picked up my boat I was charged on my card 2X and that required a trip into the store to rectify.I am going back to Tri-State Marine in Deale, its a 40 minute drive but worth the professionalism and competence.

Very friendly and helpful staff. Prices are competitive.

Great place for mariners. A huge selection!

If they dont have it, you dont need it.Very knowledgeable staff

Fawcetts always has what we need and if thay do not have in stock thay can get parts quickly

Thank you for great customer service.

If they make it, Faucets has it! Professional and knowledgeable​ staff as well.

Great service an staff that is knowledgeable and gives a damn about their customers2 Boats bought a substatial amount of goodies the cab ride back to the boat was ridiculous so the boys packed our stuff in a truck picked up the Admirals at the grocery store and dropped us at the boats downtown.price service and carring

They were honest. They honestly did not have what I wanted.

If Fawcetts does not have the thingamabob or doohickey you are looking for, they will find it for you!

Love the selection and knowledge of the sales staff

Inventory is low.

A nice large selection of gifts!

Great folks and good selection

Not many places like this around anymore. Worth the stop.

Great costumer service.

Nice people, lots of stuff.

Great selection.

Great selection, good help

Helpful employees.

GREAT marine supplies

One of the engines that my friends bought was missing a part

You name it, they got it.

Our go to for charts

High Prices