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John Kent Auto & Truck Repair
1861 Crownsville Rd, Annapolis, MD 21401, United States
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John Kent Auto & Truck Repair
Comments
De
Review №1

We took our utility trailer, they worked us in, they made some suggestions to help keep it in good working order in the future. They were very friendly and we will definitely be giving them our business in the future!

ro
Review №2

Brought in a small utility trailer for inspection and was having an issue with my trailer signal lights and the owner went beyond what he needed to do to help me pass inspection. Great friendly people and would absolutely use them again and recommend them.

Bo
Review №3

John Kent Auto and Truck has serviced my familys vehicles for 25 years, over 2 generations. From pickups to Jeeps to cars they have always done an excellent job. They are trustworthy with advice and fair in price. Congratulations on 40 years!

Da
Review №4

Timely completion at time promised, and within estimated price that was provided.Technician clearly explained what had to be done and called and discussed repairs once work was underway.

Al
Review №5

John Kent Auto has been a breeze to work with period. We brought them an unusual vehicle to inspect and missed our first appointment without notifying them. Shame on me I know, very disrespectful, but they were very understanding and got our inspection done without issue on our next appointment. They have a nice facility with plenty of room to move a large vehicle around. Will be back for sure!

Ro
Review №6

Good job on mh. Easy to work with.

Pa
Review №7

Traveling from Michigan with our travel trailer and our F250 blew a fuel return line. Everywhere I called was not able to help me but John Kent Auto came through. We were only delayed a few days. I crossed checked the price and they were fair. Good honest people with solid communication.

To
Review №8

Took 07 Jeep liberty in for leaking hose. They kept vehicle for a week. Didnt Know why. Month later leaking hose again. Took to different shop. Mechanic told me a high pressure hose was recently patched. Hum?? Could that be why car was in there shop for a week? Guess I will never know. Because I will never go back.

Jo
Review №9

Have to agree with previous poster Andrew Lee. They seem very motivated to make money but not concerned about whether any service has been done to earn the money. Dropped a used enclosed trailer I purchased for a once over of brakes and review for preparation for inspection knowing it needed 3-4 lights replaced but other 10 or so were all firing. Ended up with $120 for the once over and another 180 for the lights to be done. Walked away at the $120 as I could tell the greed for cash and lack of concern for good business was very clear. Stated my disappointment to give an opportunity for clarification or explanation and none was provided. I hate posting negative reviews but really felt wronged in this scenario.

Jo
Review №10

We heard about this shop from a friend and couldnt have been happier! On top of great customer service and a quick turn around, they are very reasonably priced.

Un
Review №11

Great service. Great people. Treat you like family.

Pa
Review №12

Great staff diagnosed issues and supplied quotas for all possible repairs... Did not end up getting it fixed there but made it hard to say no...

J
Review №13

Quick great service! Friendly staff that keep you informed. Recommend them to everyone.

An
Review №14

Sorry to have to give a bad review. Asked them if they could do the job, they said yes until I told them I had some of the parts alreay. I said I need u to order one more part. And do the labor.The problem was they wanted to charge me their price for hard to find parts I took two weeks to find & I already had..Their quest for greed led them to betray the basic principles for an auto place. Which is making things better for motorists in exchange for money.( would have paid extra-extra for labor)To be clear for me this was no bueno, you might have a different experience there. Good luck!

Jo
Review №15

OK for inspection. Dont go there for anything complicated. Dont believe them when they say they will return parts that dont fix the problem

Ka
Review №16

I love, love, love Vicki, Angie, and Dave from John Kent Inspections!!! They are knowledgeable, honest, and kind.

bo
Review №17

Great place Dave Kent is a good honest man

Ri
Review №18

Great place for state inspection with competent people, Thanks

Ev
Review №19

Great place, great prices

ch
Review №20

Great services

Ju
Review №21

They are kind to customers and have a good job

Information
10 Photos
21 Comments
4.1 Rating
  • Address:1861 Crownsville Rd, Annapolis, MD 21401, United States
  • Site:http://johnkentautoandtruck.com/
  • Phone:+1 410-841-5579
Categories
  • Auto repair shop
  • Truck repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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