We purchased all 6 household appliances from Central Appliances.Everyone of the appliances are wonderful. Had a issue with the dryer making a noise.There customer service could not have been better. Wanted to purchase from a smaller local company instead of the 2 large stores in the area.They carry new and also scratch and dent. It is up to you what you want to buy.Their customer service is absolutely wonderful.

Whoever is saying there prices are to high - is crazy! Customer service has always been great when Ive been. I LOVE THIS PLACE! There dent/scratch/discount section is AMAZING! They seriously are new in original packaging with minor scratches for a lot less than other places. YES PLEASE!!! :)

Man at their sales counter very friendly and informative

Friendly easy to deal with. Our fridge went out and were able to pick up same day.

Thank you Central Appliances for helping me find a fridge that met all my specifications.I was so impressed with the fact that they not only delivered my new fridge to me, but also hauled away my old fridge and old washing machine while they were at it! I cant imagine buying appliances anywhere else now that Ive been wowed by the good service and great selection of scratch & dent options at Central Appliances.

I was able to purchase and take home same day when everyone else is on back order

This place is fantastic to deal with. Theyre knowledgeable and made it very apparent to me that they value customer service with their prompt and friendly response when we walked in. The process was very simple for us. We knew what we wanted and gave Jason the model number. He looked it up and found one in a warehouse they normally dont use. He got it ordered for us and we couldnt be happier. Other places said it would be 2-3 weeks, a week after we ordered the washer and its in my basement already. The dryer is back ordered so theres really not anything they can do about that. I will highly recommend this place to anyone looking for a new appliance. Thank you very much Jason and everyone at Central Appliance!!!

Awesome service. Good deals

Always a pleasure doing business here. Smart, and knowledgeable.

I can’t say enough good things about my experience. I had the most knowledgeable sales person, Jason, help me pick out the perfect appliances. He literally knew ever single detail about every appliance in the store.

I was very impressed with the knowledge of the employees and the service they provided. They were quick to answer our questions and show us options they thought wed like based on our wants. They helped load our appliance and quickly get us out the door.

I was looking for a new washing machine, and ended up at Central Appliances. Jason was very helpful to explain the different features offered by the machines, but he also didnt pester me and let me take my time looking around. The machine I ended up with was from their clearance/scratch and dent section, and has worked great for us these past few months. The same washer we purchased was for sale at another local store for over $300 more than we paid at Central Appliance. They helped me load it into my van, and I was on my way.Thanks for the great service guys!

This business will help you find what you need. No pressure and no sales job. They will provide you a lot of info about the item you are shopping for and help you find the best appliance for you. My guy was very open to my one hundred questions! I saved a lot of money too. I bought a beautiful washer and dryer. Very pleased!

Great customer service and amazing to work with! We purchased an out of the box washer/dryer set and a refrigerator at a fraction of the cost of retail stores we looked at. Staff is honest & extremely knowledgeable with appliances and pros/cons to each, which made our decisions easy and affordable. Recommend to anyone!

Samsung assigned them to repair my appliance. I waited for the provider to call me and set up the appointment. I finally called them to check on it. I was told they ONLY service appliances they sell. Instead of contacting me when they received the service request and telling me this. They just blew me off. Waisting almost a full week of my time. Dont expect this business to go above and beyond for you. And we will make sure our friends in Ankeny know to steer clear of them as well.UPDATE/RESPONSE to the businesses reply - I spent most of the night on the phone with Samsung and you closed the ticket on your end saying sick/vacation. You were also suppose to contact us and you didnt. You dont get to choose what customers you work with. You are the only approved service company in Iowa the other in is Omaha.

Great experience working with these guys. They explain differences in washers and dryers and had great customer service. We will be shopping here again when we need any appliancesThanks!

Great product, bought a really nice LG refrigerator at a great price. Employee ‘s were friendly and knowledgeable. The delivery team was punctual, professional , and answered all my questions. Great experience!

Jason knows his stuff! Highly recommend this store for all of your appliance needs!

Great customer service. Decently priced items and good inventory. Ultimately still a bit out of the price range I was looking for. Sounds like they were having a really good sale at the moment for presidents day but they will have another good sale around the 4th of July. Ill probably go back then and buy a new fridge.

Great prices, install people are fantastic. We got all new kitchen appliances for a fraction of the cost we would have paid elsewhere. We didnt have to worry about removing our old appliances, because install took care of everything. Very polite and professional staff.

Just bought a Samsung refrigerator from them this afternoon, only one person working; but it was after 5 when we got there and thats retail. He greeted me right at the door and I was impressed with their showroom, great displays, great first impression. I have shopped their competitor off of Delaware and Central Appliance is far more superior to them. Much wider selection, better products, makes you feel welcome. I didnt converse with the salesman much, but Central appliance is THE PLACE to get appliances in the metro area.

LG sent Central Appliance to service our refrigerator. Jason (the service person) was very knowledgeable and took the time to answer any questions I had. He went out of his way to help us. Very professional! A+A+

Awesome will be going back to get my matching stainless steel microwave. Love my new stove and samsung hub fridge

Very happy with sales and service!! We bought a refrigerator and after delivery it wouldnt cool. They replaced it with another one and working great!! Couldnt be happier!!

Good prices and friendly staff.

Had my LG refrigerator repaired by Central Appliance 3 months ago. I spent close to $700 dollars. I started to experience more issues with my refrigerator so I called them to discuss. The manager indicated they no longer work on products they dont sell. Beware! They do not stand behind there work! Called LG and they came out. Shared the story with them and they indicated the same repair would have been half the price. I would not recommend Central Appliance to anyone. They dont understand customer service and are more concerned about themselves.

Great customer service! Answers all your questions and is always there to help. Highly recommend checking them out.

All i can say is WOW! We shopped all over for appliances and even visited a similar competitors store, at the competitors store we were greeted by staff that seemed to not care that were were there ready to spend money. But at central appliances it was a completely different story. The staff is exceptional and extremely friendly! We bought a mix of appliances from them some scratch and dent and some brand new. The appliances have been functioning properly with no malfunctions. Needless to say i am very impressed with the way they do bussiness! After being satisfied with my entire kitchen setup i will be returning to purchase a washer and dryer! If you need new appliances they seem to really know their stuff and have better prices than anyone in town!

Great place to shop for new appliances I would highly recommend it

Just had someone last week (August 2019) come check out our LG fridge and he said there was a leakage. The part would cost around $120 PLUS $500+ for LABOR.Called LG and our fridge was under warranty so they will come out and fix it for FREE. Come to find out, there was NO leakage and we needed a new COMPRESSOR.Nope, you aren’t getting our money anymore Central Appliances.

The prices are unbelievable and the service is top notch! This will be the first and probably only place Ill look when I need another appliance.

In stock items 👍

Amazing service. Great prices and large selection. If you are on the market for appliances this is a must stop!

Such a great selection in-store! Great prices, and great customer service!

Very happy with the Refrigerator we purchased for our new home.

Service in store leaves a little to be desired. Delivery guys were great. Prices were very decent.

Great place to buy appliances. Have scratch and dent as well as non blemishes. Also a service center.

Great customer service and awesome prices!

Do your research before shopping. Prices about the same as a big box store without the issues of scratches and dents.

Extremely happy with our fridge purchase today. Huge selection and variety. Helped us load and were on our way home now!

Very friendly & knowledgeable staff with a great selection of nice scratch & dent. Highly recommend them!

Good prices. Looks like they have a large inventory. Plenty to choose from

Amazing customer service! The best I have experienced in years!

Great appliances and great staff. Cant wait to make my purchase.

A place for great deals with friendly knowledgeable staff.

Great prices on quality products. Delivery and installation was outstanding

Had nothing but great experience..brought several items...great price...courtesy delivery...thanks Central!

I bought all my appliances here for my new house and love them!

Good appliances at a great price, Customer service is fantastic, I had a bad hood vent for my stove come in during the building process they came out at 8 oclock at night to look at it and order me a new one asap and had it delivered !!!!

We brought a Kitchenaid refrigerator May 21th, 2018 one week later the ice maker quit. Now I have to wait two weeks. For that to be fixed Next the fan made noise was told we don’t work on Kitchenaid. The day I went To buy I wasn’t told they don’t work on them. So I have to have someone else service it. Two more weeks and spoiled food. I said I’m not very happy and upset. I was told that’s why you have a warranty. To cover it. It felt like you got my money and then someone else is to stand by it. Brianne at the desk was the only person who told me I’m sorry and yes you should get the maximum five year warranty on it. For free. She agreed with me. I told them how would you feel if you spend that kind of money and this happened. Oh, that’s why you got a warranty again I hear. I said for all the trouble I’m going threw I should get the five year warranty for free. So I’m waiting to see if I get it. I spent alot of $$$$$ on something I can’t use. But it has a warranty. Bad experience for me. Come to fined out it’s been in the store since September 24, 2017. Kitchenaid told me. So I’m waiting the out come of this. I don’t know if I will go back. The parts are on order may take ten days. So mean while I don’t have a refrigerator. But I got a warranty they told me. Jason was good enuff to give me a five year warranty since I went threw a lot. I would buy again . From him

Very helpful. Found a great deal on a washer.

Staff was friendly and knowledgeable! Very good prices

We bought a dishwasher and a range from this place. Dishwasher broke within a month. Then replacement dishwasher broke. Then we got the run around on a refund for the dishwasher before finally receiving it (less installation...b/c thats a third party and not their responsibility). Then 2 days ago, my brand new chef collection samsung range started sparking and an open flame came through the venting in the back of the piece. I returned it yesterday (as soon as they opened) but again, couldnt receive an immediate refund. And when we did receive it, again no refund on delivery. Soooo, not only was I sold a hazardous piece of equipment... I now have no functional equipment from them, and am out their required delivery fees. Not impressed. Its not worth saving money on equipment if your house burns down. SKETCHY. I am seriously not convinced they arent knowingly selling damaged equipment.

Great people and really fair prices

Bought my Samsung great price great customer service highly recommended

Prices too high for what they offer,

Great customer service best place in town

Great customer service & sales help!

Asking to much for scratch and dent. Went to home Depot and got brand new for $500.00 less.

Huge inventory of scratch and dent/clearance.

Helpful staff and nice merchandise

Bought a range and fridge they both have had multiple issues.

Had a great experience!!

Poor customer service. Delivered an extremely dented and broken appliance and charged me for delivery. Wouldn’t recommend.

Great Prices and great warranty.

Best appliance store!

Not the best price in town unless you want scratch and dent, their a lot better priced then the one in parkfair.

Great customer service

Wouldn’t go any where else

Over priced for dinged up or refurbished appliances

Great customer service

Customer service is horrible..

Courteous

Very bad because they did not bother to disarm hello customer service very bad