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Advance Auto Parts
431 N Wayne St, Angola, IN 46703, United States
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Advance Auto Parts

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Ni
Review №1

I just had the best experience EVER at Advance Auto Parts. We are 3 women traveling from Illinois to Maryland when we started having issues with what we thought was the battery. The General Manager Mr. Jason Knapp was amazing! He did some tesrs and told us exactly what the problem was.Mr Knapp is Very helpful, knowledgeable, and even had concerns about us driving back in the dark. He went above and beyond! He is definitely an asset to the company.

Jo
Review №2

Very nice people work there! They are very helpful when you come in!!

An
Review №3

Checked old and installed a new battery in 15 minutes! Bang up job! Well done Jason!

Da
Review №4

Good parts at good prices. They even usually have what I need for my old (1988) Ford truck, or can have it the next day.

Br
Review №5

Great people. If you have junk batteries Id suggest taking them they will give you a gift card for $10 for each battery

Da
Review №6

Very fast service, they installed new windshield wipers

Pa
Review №7

Nice store. Very helpful petsona

Br
Review №8

Best place to hey what I need and save lots of money. I never pay shipping and online orders for in store pickup is awesome

Co
Review №9

Came in in a emergency situation. Not alot ofknowledge, but I can help myself if I need to.this was a issue i could not handle. On the phone, i was dismissed but also told to come from down the road. Didnt seem to enthusiastic given my situation but he did help me a bit. After I was told it was what it is, it was cold I couldnt start my car so I sat down inside to get warm. I asked questions about what I needed to do and tried to understand it so I could get the car home. The woman I spoke with gave me the impression that she could not only care less but refused to help me when I litterally needed instruction not someone to hold my hand! When I asked questions about the product I needed she ignored me and at the register was dismissive. Horrible customer service, that one guy excluded bc he did help alot. But that lady was rude, and her customer service skills lacked. I went in asking for help and did not feel like I was going to have any. One star. Will not be going back.

Ka
Review №10

Great place for auto parts!

Mi
Review №11

These guys and gals are the best. They will go above and beyond when it comes to customer service. I have always felt like I am special while shopping here. Thank you to the Advance team at Angola Indiana. You rock.

sc
Review №12

Cassie in advanced auto parts was so rude and unprofessional, it was pathetic..very very rude! good luck to all that shop there..not enough room on this site to type everything.

Da
Review №13

Came in today to purchase battery for car fob. I had always shopped at Advance Auto in the past. I should have turned around and walked out as soon as I entered the store. NO EMPLOYEE WAS WEARING A MASK.

mo
Review №14

Staff was great price was right .fast

Je
Review №15

I was on the phone for a price check for over 10 minutes at the Angola, Indiana locationThis is not good customers service!!!!

Ca
Review №16

I came here about a week ago trying to figure out what was wrong with my car and the employee came out in the pouring rain with a test light and helped me check my fuses. Poor guy lol they also have free battery testing. theyre really great I love this place theyre always so nice and helpful especially for someone like me who doesnt know much about cars its great I can always count on them. They have good prices too from what Ive gathered theyre cheaper then the other stores.

Ph
Review №17

Always a knowledgeable staff and courtesy that is Top Notch.

ne
Review №18

Best prices, knowledgeable staff, great customer service.

Je
Review №19

Always happy to help with any auto need. The crew has been my #1 for years for automotive needs; they are awesome!

je
Review №20

One lazy employee with no knowledge of car batteries. Went next door to competition and they replaced my battery. Employee Andrew said my Alternator was frying my battery and refused to change my battery. Tried selling me an Alternator when it was not bad! He was just lazy!!!!

Br
Review №21

Had part in stock and other two stores didnt. They also matched price.

Jo
Review №22

Great fast service!

Ri
Review №23

Great place to get parts and accessories, cleaning supplies and extras, you all know by now.

R.
Review №24

Always friendly..helpful..good advice.

Li
Review №25

They are very nice and help me in a timely manner and found what I needed

Ap
Review №26

Kind and helpful staff. Had or could get what we needed quickly.

Ja
Review №27

Very helpful

Le
Review №28

Not to bad. If you call ahead they can help you easier

He
Review №29

New computer system needs some work, ordered parts 2x in the last month and they were completely wrong. Not the store staffs fault but pretty aggravating overall. Took about 45 minutes the last time I was in there to straighten it out because the register kept crashing and they would have to start over. The first part order that was wrong the part number was the same online. Also their online system checks parts for dunworths carquest in Fremont and says everything is out of stock. They generally have parts in stock, So it seems pretty useless overall.

Tr
Review №30

I will not pay $180 for a battery for a 12 year old car. Most other prices I checked are also way high at the moment.

Jo
Review №31

My go to parts store. The staff are all awesome and always helpful.

Ke
Review №32

Great help, checked my battery and installed new one no questions asked. Great!!!

Co
Review №33

Great staff that helped withy battery. Thanks!

Bi
Review №34

Wonderful associates that will help you find that perfect fit.

ta
Review №35

Good place to get parts for your car and staff are very helpful.👍👍👍

St
Review №36

Have had jeckyl and hyde interactions, most of the employees are very friendly but several have been quite rude. So though I always frequented Advanced everywhere Ive lived, Ill check prices online and head to AutoZone or OReillys first of theyre comparable.

Ci
Review №37

Extremely helpful and helped us install replacement headlight bulbs.

ba
Review №38

This is one of the worst businesses Ive ever dealt with. The staff lacks knowledge not only on the products, but on the business processes. Purchased products online that were the wrong part, my fault on that. but when they did the credit they couldnt apply it to the order, then issued the credit, and charged my card again. When I tried to explain that the charge was on my account, and showed them, they stated it wasnt enough proof. Horrible service, the sales person that screwed it up wont admit to it and now I have to go to my bank, or small claims court.

Em
Review №39

These guys always go above and beyond to help you get what you need.

Ja
Review №40

Great prices and free wind shield wiper insulation.

Ky
Review №41

Very helpful loan a tool program.

Le
Review №42

Friendly staff fast service

ma
Review №43

Most helpfull place ive ever been thank you for everything tonight!!!!

Ni
Review №44

Very friendly helpful staff almost always in stock if not within 24-48 hours.

Mi
Review №45

I get great help sometimes but other times totally ignored so Id you need anything ask. 1

Bl
Review №46

Great help and advice

Mi
Review №47

Good service. And they had the parts in stock .

Lo
Review №48

Really nice people and very helpful

Ch
Review №49

Greet customer service

Pa
Review №50

Ordered a part. Came in but wrong part?

Br
Review №51

Good parts at a great price

Jo
Review №52

Always good experience

De
Review №53

Very helpful staff.

We
Review №54

Always helpful.

Mi
Review №55

Shout out to Junior for all of his help! He went above and beyond for us.

Ma
Review №56

Had my part on the shelf when no one else did

Eu
Review №57

Very helpful

Ri
Review №58

Good People

Jo
Review №59

Ok

Ro
Review №60

Its was wondering

Br
Review №61

Good prices

An
Review №62

Thanks for the help.

Ri
Review №63

Just a typical auto parts store

Sh
Review №64

My friend always buy part

sh
Review №65

My friend buy part

Sa
Review №66

Advanced it is

Ma
Review №67

Very helpful

Ma
Review №68

Good

Ta
Review №69

Awesome

Ro
Review №70

Staff sucks

Je
Review №71

Typical Advance Auto. Friendly staff

Mi
Review №72

Prices are to high

Je
Review №73

Parts for all cars

Al
Review №74

Yeaa

Be
Review №75

Very good pieces

Information
9 Photos
75 Comments
4.2 Rating
  • Address:431 N Wayne St, Angola, IN 46703, United States
  • Site:https://stores.advanceautoparts.com/in/angola/431-n-wayne-st?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 260-668-7130
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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