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Koopman Lumber and Hardware
43 River Rd ST 1, Andover, MA 01810, United States
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Koopman Lumber and Hardware
Comments
Aa
Review №1

We had the pleasure to work with Frank Simone at Koopman Lumber/Andover to design and order every piece of custom cabinetry in our home. Early on in our home-makeover relationship, Frank’s expertise and attention to detail were apparent when he first assisted us with cabinetry selection for our master bathroom. Working with a tight space, his thoughtful suggestions resulted in excellent and cost-effective vanity and cabinetry choices we continue to value. When we expressed concern regarding small imperfections, Frank organized a meeting with the manufacturer’s representative at our home to address and resolve all issues. The care and attention he paid to this small project gave us incredible confidence to continue working with Frank as we prepared to place a high-end custom order for cabinetry in our kitchen, dining room, nook and other areas of our home.This very large order was part of a complex home renovation project; and, Frank worked diligently and patiently with me as I designed and re-worked various parts. Frank’s extensive cabinetry and general construction experience proved incredibly valuable, as his insights helped me consider and select many construction and design aspects. He knows his products very well, and willingly follows up with the manufacturer to make unusual requests or gather additional information as needed. I am a highly detail-oriented person and much of the finished look was very important to me. Frank willingly made multiple site visits, took extremely careful measurements, and adeptly used CAD software to help me visualize everything. He also has an excellent aesthetic sense that benefitted my project. Indeed, Frank and I approached many cabinetry problems iteratively, exploring different possibilities until I was fully satisfied. Apart from understanding what I knew I wanted, Frank also had the foresight and knowledge to make many wise decisions avoiding problems that would otherwise arise during installation. I found him to be an excellent communicator, willing to explain why such modifications were needed; and, I am certain I have a better final product as a result!Importantly, Frank kept himself available for consult and was very responsive to my general contractor (or his sub-contractors) during the construction phase of our project. Our home was built in 1895 and presented a few surprises during the actual construction phase. Frank continued to remain involved, was extremely responsive as questions arose, evaluated issues with the team, and timely communicated information that allowed for a seamless project with very few hiccups or unexpected expenses.I would highly recommend working with Frank Simone at Koopman Lumber/Andover to design and place orders for cabinetry for any project.

Jo
Review №2

In March I had a mechanical failure on my trailer and needed to get my load off it to repair it. These guys unloaded me and stored the product for a couple days so I could safely get home and get fixed, then I came back and they re-loaded it. WAY above and beyond the call of duty to help a nobody that was in a bind! I have no doubt they treat their customers magnificently! Thank you Koopman Team!

Ma
Review №3

This is a fantastic place! The staff is very polite and supportive.

Ch
Review №4

I went in for 18 2X4s. I certainly wasnt impressed with the quality of the lumber. I was doing some framing of doorways and a soffit so I needed them fairly straight. First I was directed to the indoor ones forget that they were just thrown in the bin nothing stacked. All twisted and crowned pretty good. Then I was sent outside there I found about 6 out of a pile uncovered to the weather. Then I found a yard person and he opened up a new rack. Finally after about 45 minutes I had what I went in there for. Personally Ive seen and picked up better lumber at Home Depot. Sad to say Koopmans doesnt rise above Home Depot or Lowes.

Ch
Review №5

I went to Koopmans today for some 2x4s and 1/2 cdx because they are close to my house. I was charged $33 a sheet for the plywood. Home Depot is $15. Next time I will drive to the big box store where I wont be gouged

So
Review №6

The best store! Endless chooses and possiblities. The workers are friendly and helpful. The store very clean and neat

Ra
Review №7

We partnered with Tress, one of the kitchen designers on a design for our remodel. She was extremely responsive and knowledgeable. While we ultimately did not go with Koopman’s for our cabinets due to the contractor we chose having his own kitchen partner, I would recommend them for cabinets.

pe
Review №8

Everyone was great. They had what I needed. I had been to three places looking for pt. They had it ! I will always go back there now !

Pr
Review №9

Very good to deal with.

Th
Review №10

Good service, local lumber yard with a knowledgeable staff. They have a great selection and clean show room. They help you load your purchases and do it with a smile.

Ra
Review №11

Quick to unload.

Li
Review №12

Excellent service and selection. Much better than the big box stores.

Ch
Review №13

I ordered cabinets and counter tops from this company for a customer. First the cabinets arrived undamaged and a great product so I ordered a counter top for the same customer. Was delivered on time but when I went to install it the counter top was cut 10 inches to short and whoever made the 45 degree cut messed up and the cut was off beyond repair.I immediately called the kitchen manager of the mistake and I was informed that it was the measurements I gave him and if I wanted it fixed I would have to purchase another one. When I called to order another counter top strictly because I needed one ASAP I was informed that the department manager was out on vacation and no one could place the order and to call back in a week.So now not only am I out $361.25 but another $223.00 to yet buy another counter top to make my customer happy, plus delayed my project 3 days. I WILL NEVER USE THIS COMPANY AGAIN AND WOULD NOT RECOMMEND THEIR SERVICES TO ANYONE.

Jo
Review №14

Love this place! Very friendly and helpful staff!

Da
Review №15

Great wonderfully very sexy

Jo
Review №16

Very helpful

Information
28 Photos
16 Comments
4.3 Rating
  • Address:43 River Rd ST 1, Andover, MA 01810, United States
  • Site:http://koopmanlumber.com/
  • Phone:+1 978-688-4099
Categories
  • Lumber store
Working hours
  • Monday:6:30AM–4PM
  • Tuesday:6:30AM–4PM
  • Wednesday:6:30AM–4PM
  • Thursday:6:30AM–4PM
  • Friday:7AM–12:30PM
  • Saturday:Closed
  • Sunday:6:30AM–4PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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