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Myers Autoworld Buick GMC
2901 S Scatterfield Rd, Anderson, IN 46016, United States
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Myers Autoworld Buick GMC
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Wi
Review №1

On a Friday afternoon my Buick Terraza wouldnt start.Had it jump started. Got to Myers Autoworld one hour before closing. They took me in and found a bad cell in my battery.They replaced my battery and I was out of there in a half hour. They first told me they did not have time to check it out they were working on two other cars. Im 87 yrs. old and live alone and no way to get around. I am so glad that they were sensitive to my need. One happy customer!

To
Review №2

Had an 8:30 appointment for oil change & tire rotation. Service was prompt and timely. A service came out and went over the service check sheet in detail.Donuts were good.Thanks!!

Rh
Review №3

Ive purchased/leased many new vehicles and have NEVER had an experience like this. Charles was VERY helpful and knowledgeable. It was very clear to me right from the start that the they focus on the customer experience and they do it very well. I was also very impressed on the speed of the process. Very impressive that within about 2 hours, I everything was done and I was driving away in my new Terrain. Nice work and will recommend for sure!

Be
Review №4

Everything was handled in a timely manner with plenty of time for questions and answers. The waiting room was spotless and there was allowance for 6 feet distancing. Top of the line service as well as the dealership.

Ja
Review №5

William Bruner went out of his way to help us get exactly the car we needed. He was very knowledgeable about the Acadia we leased and was able to answer all questions. Would recommend everyone buying or leasing a vehicle visit Auto World and ask for him. The lady in the office was also very nice and made everything as easy as possible.

sh
Review №6

They got my car in quickly, were very kind and quick and i was very pleasantly surprised. even covered under warranty. can,t: say enough kind words for my experience. thanks a bunch sherry minton will recommend to everyone i can.

Ki
Review №7

I got a twitch to get a Buick Envision. I work hard and it was more the vehicle I wanted. I simply rewarded myself. My sales person was of course was great. I will definitely buy from her again. The dealership is the best! Thank you for a great experience!

Ch
Review №8

Very quick oil change. Got me in and out very fast. Great experience.

Ke
Review №9

I appreciate the knowledge used to fix and maintain my truck

Re
Review №10

They where fast in installing a new transmission for my truck. Customer service is great love there friendliness they make you feel welcome and like if you known them in the past. Great Job!!!!

Di
Review №11

The process was made so easy by Bill Jackson. We told him what we wanted, he ran the numbers three different ways to make sure we got the best deal. And they gave us top dollar for our trade. We will always go back to Bill for our vehicles.

Am
Review №12

Bill Jackson is THE best! He helped me in dealing with my late parents cars, and when I saw my Encore I knew Bill would take care of me. Step by step, he was right there to answer any and every question I had. He made the entire process seamless!

Ky
Review №13

Myers Autoworld is the absolute best to deal with! I specifically worked with Nate Renz. Let me tell you, you want to also work with Nate! He went above and beyond to accommodate my busy schedule. We had worked out most of the details out through calls/text because of my work schedule. After I purchased the vehicle, Nate gave me the most thorough walk through on all of the features of our new Terrain. He made sure our phones were connected and functioning properly. Nate is that dude! Loved the service I received. 1000x highly recommend!

Ad
Review №14

Only thing I would change is that to see the options to add on to the truck and maybe a break down for the price to upgrade something. I was never offered a top for the back of my truck and was very interested in it. It was sign in go but, yet still waited 20 minutes to get inside the truck.

An
Review №15

I know I can always count on Myers Autoworld to get my car repairs done quickly and efficiently.

Me
Review №16

Had my 2002 Buick Regal detailed. Was beautifully done. So pleased.

Ma
Review №17

We were greeted and provided with all the information that we needed to make the best decision for us. Our salesperson, Joe, was new. He didnt immediately have the answers to our questions. He assured us he would obtain that information -- and he did.Charles, the manager, filled in all the gaps. He was supportive and understanding -- he was honest and forthright. This man is synonymous with integrity.I praised Joe for addressing me - and looking us in the eye. NOT a typical salesperson.It would have been nice to have been offered a beverage. We were there for 4 hours - and that would have been a nice to have.Also--- a bigger celebratory atmosphere when purchasing a vehicle. Its a big purchase - it affects many aspects of a persons life... and having a CELEBRATION would set Myers even further into a class of their own.

Me
Review №18

We are thoroughly pleased with our service experience. We appreciate the professionalism of the service team and their response to our questions. Also the time for servicing was shorter than we anticipated. Our thanks to all for a job well done!

Ci
Review №19

Great service. Told them what I wanted and they delivered. Great place to get a vehicle.

al
Review №20

Mr Jackson was very polite and helpful with excellent knowledge of the vehicles we were interested in . Charlie helped us when Mr Jackson wasnt available we are very happy with the service that they both gave us 👍👍👍👍👍

C
Review №21

I woke up and was headed to work and my car started having issues. I had no idea what was happening so I called Auto World and talked with Brandy about it. She said she would send a tow truck out as soon as they could pick up my car and that they would pay $50 of the tow bill and I needed to pay the rest. I thought that was very generous as I didnt know that was a benefit of being a VIP member.The service team wasnt able to get to my vehicle until the next day but they had it done by noon and Brandy called me and let me know.Its never fun when you have to drop $1600 on a car repair, but the team made it as easy on me as possible. My car is running and the service was good so I am pleased with that.

Ry
Review №22

Wayne was absolutely amazing! He worked very hard for us and we were very satisfied with how quick and easy the process was

Je
Review №23

Top notch customer service with a smile and professional employees.

Ji
Review №24

Keith was awesome, perfectly involved without pushing. They all worked well within my budget and we found the perfect car and payment.

Re
Review №25

Almost bought a car from another dealership and at the last minute the pricing was suddenly different. Everything at Myers was upfront and honest and NOT A SECRET! Since my car I wanted wasn’t ‘on the lot’ anymore - Bill found my car at another dealership for me to purchase.Pricing was fair, the sales were direct, and the service locating my car was wonderful. Thanks for the experience buying my first NEW car!

Ki
Review №26

Every person I interacted with was very kind and knowledgeable. They took their time to fully explain everything, which I truly appreciate.

Ke
Review №27

I bought a used truck paid cash and 3 weeks later still no title; because it took them 2 1/2 weeks to even send the application for title into the state.On top of that the truck appeared to have a fluid leak before buying. They had their shop pull it in for inspection/repair before purchase. However their mechanics said they couldnt find a leak.It wasnt even a week after I bought it that I found a coolant leak. While having it repaired at a different dealership they also found that both engine oil coolant lines were leaking. These were the original area of concern before buying their certified pre-owned truck that they assured me was ok.Dont trust their maintenance shop they obviously arent qualified!

Ro
Review №28

Ben was very helpful. I was overdue for an oil change and tire rotation and had been wanting to get an appointment. Slipped my mind. Called Saturday morning and through a cancellation Ben got me in at 11:30 am. He is always informative and a pleasure to deal with each time I have been to the dealership.

Ku
Review №29

I purchased a vehicle last week and found the buying experience was exceptional. Nate was my sales representative, who remained diligent, courteous and professional throughout the negotiation. He assured me Myers would offer a fair price on my trade and did not disappoint. When I arrived at the dealership I found everyone welcoming and sincere, from the front desk to finance. I believe integrity is important in any business and that having informative reviews can assist others, in making good decisions. For this reason, I wanted to take the time to offer a strong endorsement, for their commitment to customer and quality service. Again I need to especially call out Nate, for his prompt, friendly communication and candor. He never made me feel pressured or uncomfortable, which can be a perplexing show stopper, at many dealerships. After much research, I traveled 200 miles (round trip) from Ohio, so know you can shop with confidence at Myers Autoworld Buick GMC. They definitely earned my trust and loyalty, many thanks!

Ma
Review №30

They took great care of me and my car!! They kept me updated and offered a shuttle while I had car work completed. Very friendly. They definitely have a customer for life ! Thank you so much Ben for helping me today!!!

No
Review №31

Greatest Sales Crew around! Charles is the only person I will go to when I need a new car, been my guy since early 2000. Mr Bruner is awesome as well! Cant say enough good things about either of them!

Ne
Review №32

Everything you folks do is top notch!! The sales personnel (William Bruner, et al) are all so kind a courteous in answering my questions. I had a question about the financing and Annie Newlin (sp?) broke into what she was doing on the computer to answer my question. Super! In all my dealings with the Myers Autoworld over the years, I have never been displeased!

An
Review №33

Andy went out of his way to help me with my car. The entire service department went above and beyond and found the issue that was wrong with my car when no one else could. Thanks so much!

Ka
Review №34

First time customer I was very impressed with the service team. Very friendly and knowledgeable.

Du
Review №35

Charles made my family and I feel welcome and valued. William is knowledgeable and friendly, he understood our needs and wants.

Br
Review №36

Faster than expected. Works good.

Da
Review №37

Great people, very helpful.

St
Review №38

Usually dont take my vehicle to a dealership, but other dealerships dont have Jon Croke as a mechanic there either. I will bring him any vehicle I own. A true standard in the ASE world and Myers Auto world is lucky to have him.

Ma
Review №39

Always treat me as a valued customer. Doesnt matter if its the service writer or cashier - all treat me great.

Le
Review №40

Bring your vehicle here for all your needs! Keith did a fantastic job fixing my car after I got into a minor accident. Very professional and not overpriced. Thank you Keith!!

Ja
Review №41

I believe I was treated fairly, and with respect.The entire process was professionally done witha friendly atmosphere.

Ma
Review №42

I took my husbands truck for an oil change. Staff was courteous and efficient. I was told it would take an hour but car was done in approx. 30-40 min.

Lo
Review №43

I took my car to Myers for some body work. They worked fast and the Body guy Keith Carpenter did first rate work. Obviously I hope to not need this type of work again but if I do Myers Auto World and Keith Carpenter will get the job done fast and right.

Ge
Review №44

I have dealt with this dealership for years and I have always been satisfied with them

Fr
Review №45

Very friendly, informative, and knowledgeable. Very satisfied!

TI
Review №46

PROFESSIONAL SALES TEAM. LINDY BURGAN DID A GREAT JOB.

Ma
Review №47

Took my vehicle in for service. The young man Jon Croke, did a fantastic job. Would highly recommend this dealer to my friends and family. Especially Jon

Ma
Review №48

I had an issue with tire - tech helped me immediately and got me back on the road. Very pleased Tech :72 A

Te
Review №49

Courteous and friendly people. Car done and completed in a timely manner. Everything was explained clearly and to my understanding. Very clean and neat waiting area. Nice touch with donuts and coffee. Benjamin did a great job.

St
Review №50

Awesome got a new Buick Love it

Da
Review №51

Friendly, understood what was to be done, completed in good time, shop and waiting area very clean with coffee and donuts available as well.

Vi
Review №52

Everyone was very pleasant and helpful. Made you feel like they were actually paying attention to your needs. Thank you.

ro
Review №53

I had made an appointment through my gmc app and had gotten a confirmation email. After arriving at the service center they could not find the appointment on their computers. This was not a problem for them, they took my information as to what needed to be done and assured me that they would take care of it. And they did, without hesitation.

Gr
Review №54

The best paint and body shop around !Bobby Lightfoot has painted several cars for me over the years. Definitely the best I know !!!

Re
Review №55

Easy to make appt online. Conveniently located, clean facility. Staff was efficient and courteous.

To
Review №56

The Service people were friendly and helpful and the technicians worked well and did a good job.

Ke
Review №57

Great company, anyone that needs work done should definitely go here. Jon Croke on the Ford side was super friendly and fast to get the work done and answered all my questions quickly and honestly!

Mi
Review №58

Mr. Ben Long was extremely helpful and courteous making sure all my request were fulfilled.Very pleased with the service and will return when needed.

Ca
Review №59

From the first day Keith was extremely helpful making sure we found something I would LOVE and be able to afford. He did not give up or make me feel pressured. It was the best car buying experience I have had. Our family loves dealing with Keith! We have created a lifelong relationship with all of us.

Ai
Review №60

Bill made an extremely stressful situation after totaling my car the previous week so easy and relaxed and fun too. He genuinely cares about his customers and treats them like family from the minute he introduces himself till the minute they walk out that door. We will definitely be back to see Bill to get my husband his dream truck one day!

Jo
Review №61

A delightful experience!My expectations were exceeded in every sense!Thank you!

Ka
Review №62

The service department was excellent! Travis Burge took good care of us and fixed our problem in a timely matter!

Re
Review №63

I drove from FL to visit friends in Anderson, IN. When it came time for me to head back down south & needed to make sure my car was still OK to drive 16 straight hours back home, I bought it to the dealership to have it looked over & Jon Croke was assigned to my car! He went above & beyond. Not only did he look at my tires, he checked my fluids, too & topped them off! Jon Croke deserves the 5 stars as, I asked him to check the tires & he went took it upon himself to go the extra mile to ensure my safety for the next 16 hours on the road! Jon Croke was awesome!

Ja
Review №64

Our salesman, Bill Jackson, did a fantastic job finding us the perfect truck we needed to pull our camper!! Thank you, Bill! This makes the fourth vehicle we have purchased from Myers. We have always been very satisfied with their service.

ro
Review №65

The staff were polite and the work done professionally and well.

Ja
Review №66

Everyone there is so nice and they really act like they care about your needs!

Te
Review №67

Kim Summers can sell GMCs, Buicks,Fords or used. I LOVE her. SHE is Great!

Mi
Review №68

William was great to deal with! Look forward to working with him again for my future family auto needs.

Ch
Review №69

Went in to get my oil changed and found out that my old truck was no longer safe to drive. Ended up with a brand new car! My first new one! Love this place!

Ka
Review №70

Bill Jackson is hands down the best salesman! I wouldn’t buy a car/truck from anyone else!!

RO
Review №71

Great place with friendly service. Jon Croke was very helpful and extremely nice.

Pe
Review №72

We love Myers Autoworld. They are always so kind and professional. They always let us know what service we are needing and tell us which is more important while we determine which to pay for first.

Br
Review №73

My nieghbor bobby lightfoot recommended ford service department to service my vehicle. very pleased with the entire experience.

St
Review №74

Jon Croke is Awesome. I will request him to work on my vehicle!

bi
Review №75

Very good experience thanks for everyone being so polite

Th
Review №76

Everything was great. Friendly staff

Jo
Review №77

Keith in auto body fixed my truck. Thank you, you do good work bro.

Mi
Review №78

Excellent customer service, never made to feel like just another nameless customer...always a personal experience

C
Review №79

I like the service and quality of work and the nice people that work there

St
Review №80

Easy to schedule and very quick service.

Ja
Review №81

Ben and everyone else is awesome

Jo
Review №82

William B was a rockstar salesman! He went over every detail of the process, service procedures, and vehicle! The whole dealership was phenomenal! Will definitely become a valued customer at Myers!!

Ph
Review №83

One of my tires was nearly Flat and I was in Marion. When I got home I called and without an appointment I was told to come out And they would take care of it.So Happy, good work and friendly.Phyllis Otto

Do
Review №84

New GX was in for inspection due to recall. The process was quick and the service personnel were super helpful.

Ti
Review №85

It was good. Thank you

Da
Review №86

Lindsey is the best! Very honest and helps get the best deals. I’ve bought a few cars from her and will continue for years to come!!

Ca
Review №87

They furnished a driver to take me home since the repair would take longer than I thought. They explained to me what needed done and opinions to consider.

ju
Review №88

The Painter Bobby Lightfoot does great work.

Ma
Review №89

I took my car to Myers Auto World to get an estimate on body work. Keith Carpenter was the tech that helped me and told me exactly what I needed and exactly what it would cost. He was spot on with his estimate.

Er
Review №90

I have been a loyal Autoworld customer for over 10 years. William Bruner is hands down, the best salesman out there.Everyone at Autoworld makes the vehicle buying/leasing process so easy. William knows what I want in a truck - I have actually bought trucks sight unseen because I know hes found exactly what I want.I am blessed to not just call William my salesman, but also my dear friend.

Ma
Review №91

I got my oil changed and it was fast and the car rode wonderful afterwards. I expected them to vacuum out the front floor panels but they didnt. But all and all it was a great experience.

Mo
Review №92

William Burner is simply the best! I have leased 4 vehicles from him over the past 8 years. He has always provided 5 star customer service and truly listens to you and remembers what you like when you purchase again from him! He is also very good with children my 6 year old son absolutely loves him! Thank you for all your help over the years William!

An
Review №93

We have bought 3 vehicles from Bill Jackson at Myers Auto World and it has been an amazing experience!! He’s honest, he’s fun and he makes the whole buying a car experience great!! Thanks for sharing your knowledge and experience which enabled us to make the right decision that we were happiest with. I love my Acadia Denali

Ja
Review №94

Bill Jackson listened to our comments while test driving autos and used that information to direct us to a model that met our expectations and wants in areas that were important to us. Charles Venable did a fantastic job of stepping in for Bill. He was diligent in locating a car with the specifications that we desired, communicating with us, explaining features of the vehicle and answering questions. Due to our concerns about Covid 19 exposure, we requested to maintain social distancing and remain outside the showroom. We appreciated Charles flexibility and willingness to accommodating our request by bringing paper work to our vehicle outside. Our experiences with the sales department were excellent. We hope that if we have a need for service, it will be as professional as the sales department has been. We thank Mary Jamerson, Bill Jackson, and Charles Venable.

Be
Review №95

The service department is great!We had an accident my 2018 Yukon was rear ended. We took it to the body shop there and talked to Jon. Oh my gosh Jon took such good care of us, he went out of his way to make us happy. I am so happy with his crew they also did an awesome job. I’m not going to lie I was scared to leave my car, I’ve been screwed by so many body shops, these guys know what they are doing. Jon you should be very proud of your crew. I will be telling everyone to come see youThanks again

A
Review №96

Myers Auto world was Excellent! We found our perfect vehicle online only to see it was 5 hours away! Even with the distance the transaction went great! They had excellent communication with us through the entire process and had everything prepared when we arrived at the dealership! Don’t hesitate to purchase a new or used car from them no matter where you live!

Le
Review №97

My sales person was Kim Summers and I had the best experience ever in a dealership she took very good care of me and got me exactly what I wanted and the finance lady got me where I wanted to be on pymts with an extended warranty best experience ever and I will referrer Kim Summers to any and everyone . Great day all together

Pa
Review №98

Marcus was great. Ask for him

he
Review №99

Worst dealership around no customer service, shop somewhere else!!

Re
Review №100

We had a great experience at Autoworld. Everyone there seemed to genuinely want to help us. Cody was very relaxed, not pushy at all. We were happy to buy from him and will return. Thank you Cody and the Autoworld staff!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:2901 S Scatterfield Rd, Anderson, IN 46016, United States
  • Site:https://www.myersautoworld.com/?utm_campaign=gmb-website&utm_medium=organic&utm_source=google
  • Phone:+1 765-276-4079
Categories
  • GMC dealer
  • Buick dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:8:30AM–7PM
  • Tuesday:8:30AM–7PM
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–5PM
  • Saturday:Closed
  • Sunday:8:30AM–7PM
Highlights
  • Identifies as women-led:Yes
Offerings
  • Oil change:Yes
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