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Tom Wood Powersports Anderson
3165 IN-9, Anderson, IN 46012, United States
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Tom Wood Powersports Anderson
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As
Review №1

Quick and easy process. Good prices on the units in the showroom. The staff was friendly but not overwhelming at the same time. Laid back shop, will be back!

Gr
Review №2

Cant rave enough about Chris & Mike from the shop. My 2009 Sportster had been sitting for years before I purchased it. They took the time to make sure everything was in great operational order before I was to ride it. Never made any promises before they knew all of the issues. Always professional and great at returning calls. I HIGHLY recommend them if u need work on any bike. My husbands Suzuki Boulevard was repaired by them as well, and we couldnt be happier! Fair pricing as well!

Ry
Review №3

Excellent service, told them what I needed and they helped me without all the typically pushy sales stuff. They treat you really well and make sure you are taken care of up until your on the road. Best dealership Ive ever been to and well worth the 2 and a half hour drive for me.

De
Review №4

I’ve only been here on one occasion but while in there it was a nice experience. The store is clean, well organized. The staff all seem friendly and eager to help which is great. Only one sales person approached us but quickly left us be when we stated we there for products only. They do not hound you or pressure you into a conversation. That makes me want to eventually purchase a vehicle from them or have them service our Atvs. The whole experience was pleasant and as they say you can only make one first impression.Also the prices are all reasonable/fair for the quality of product you’ll be getting.

Ro
Review №5

Great shoo, helpful people, and no pressure whatsoever. Highly recommend this place to anyone looking for their first bike and are unsure of themselves. They wont make you feel bad for not knowing everything about bikes and they make sure you wont have buyers remorse.

vu
Review №6

I have been taking my motorcycles to this location for a few years now. Chris and the staff in the service department are what you would expect at an organization. They are honest, responsive and prompt when answering questions. I just took my 2016 Honda Gold Wing to have my 32,000 service maintenance completed. The mechanic Todd found a few additional issues while performing the work. I was immediately contacted by Chris about the issue and Chris provided me with options and even considered cost to resolve problem. I am confident when I pay for the work that was perform on my bike that is was with quality in mind. Thank you Chris for the excellent work and awesome staff.

De
Review №7

The Tom Woods Team was extremely thorough and helpful when it came to purchasing our son his first dirt bike. They made the process quick and easy so that we were able to get home and ride!

We
Review №8

Look Im a woman and basically all I ask is that people are nice and do not overcharge at places like this. I felt like both of these request were fulfilled on my recent service.

Al
Review №9

They worked quickly and communicated effectively.

Sh
Review №10

Michael Smith was well organized and efficient. I would recommend both him and Tom Wood powersports.

Jo
Review №11

Great experience all the way around. First class operation

br
Review №12

Just purchased a 2021 Kawasaki Z400. First time purchasing a new motorcycle from a dealership and I have to say I am very pleased. The sales rep Mike was very helpful and made the buying process easy. They have definitely earned my future patronage. As for the bike, its my first time being on a bike that isnt 40+ years old and Im in love with it!

ky
Review №13

My wife and I purchased a new CF Moto UForce 1000. The process was simple, fast and the service was great. We got the machine home and it has been working great for what we intended to do. Thank You Tom Wood Powersports and team for a fun machine, good service and simple process.

Fr
Review №14

Had a great experience here.. Mike was understanding of my work schedule and made the buying easy... just got new atv on 6-19-2021. Thanks for everything look forward to seeing them 4 all my service needs!

Pa
Review №15

Awesome experience. They had what we wanted, did all the paperwork, delivered the vehicle as planned. Very good experience.

Do
Review №16

Mike at Tom Wood Powersports was excellent to deal with on a new Kawasaki motorcycle. Their price was the best in the area as I live in Illinois and drove down to buy the bike. The motorcycle was ready to go as promised and the paperwork went smoothly. All in all an excellent experience!

Al
Review №17

Great place to buy or learn about an ATV. Appreciate the time they took to walk through my sons first dirt bike with him and answer all his questions.

LY
Review №18

Great prices and customer service from the staff. (Jeremy and Geoffrey is who I deal with)Very knowledgeable about all type of motorcycles and accessories. Would highly recommend!I’ll definitely be back.

Gr
Review №19

Very good people. Had a little bit of a mishap but they made it right and now my son is rippin on his new dirt bike👍

Al
Review №20

Had a very good experience with purchasing my mule pro mx. Marissa was one of the biggest reasons I decided to make my purchase. She was on top of all my communication and made sure my purchase went smoothly. I did all my application process with Mike and he did an outstanding job making sure my purchase was timely and streamlined.

Ch
Review №21

Super nice and helpful staff (thanks, Mike!) and good selection and prices!

Ci
Review №22

Saturday, February 27,2021 . It was our very first visit and to say we were impressed is a understatement! From The moment we walked in the door we were acknowledged by their wonderful sales and finance manager Trent, never ever did we feel pressured or followed just just a very friendly and welcoming Atmosphere.Then the parts manager Chris helped us order a motorcycle windshield that we had been trying to get help with for over a year he made it a painless and enjoyable transaction that took less than 15 minutes to do he offered to help us on anything and everything. Then as we were leaving a very sweet young man by the name of Curt came up and helped us see on the TV how to do the information on a motorcycle we were looking at , as far as what accessories it had how much it weighed all the information we needed. We will be doing all of our trading and shopping with this wonderful dealer amazing customer service they definitely go above and beyond. Thank each one of you for being the best at what you do!!! It’s refreshing to see people who love their job and their customers.

Da
Review №23

I am very pleased with my experience at Tom Wood Powersports.Sales rep Mike was friendly and easy to work with.He answered all my questions and made taking delivery of our new ATV a lot of fun.

Gr
Review №24

They took the time to walk me through advantages of the different types of bikes and made sure I had the right safety gear. I wasnt pushed and felt like i was geuinelu cared.

Gr
Review №25

As always great staff and always have my product!

As
Review №26

Customer service and bike selection amazing

Da
Review №27

Chris is the service department made sure I was happy before I left. I brought in for a warranty recall by the manufacturer, so there was no money exchanged, but they also fixed an unrelated issue on the house. He did not want me leaving dissatisfied. Also the mechanic who worked on the bike. I can’t remember his name. Thumbs up!

Br
Review №28

Mike was great to work with and the machine was as advertised.

My
Review №29

Jeremy there was awesome and very helpful.

Be
Review №30

Had a problem that could have been a potential disaster, but Chris and the rest of the guys in service were able to correct the mistake and make things right. Thankfully nobody got hurt and we are going forward.In spite of the problem, I would still recommend them for service needs. They have been good to us!

Ce
Review №31

After looking for quite some time on an UTV, we were finally able to find one at Tom Wood Powersports Anderson. We are very pleased with our purchase on the 2021 Kawasaki Mule crew cab. Cito, Michael and Jeremy were extremely patient with our indecisiveness throughout the whole purchasing process. Jeremy was able to get a windshield direct shipped to our house instead of us driving 1.5 hours to pick it up. We definitely recommend Tom Wood Powersports!!!

Ke
Review №32

After talking to the shop manager. He had apologized for the wait and made it right with me on the ticket. I also seen the books on October, November and December. Yes they were very busy with lots of inventory to be serviced. They handled it very professionally and earned my business for the future.

Ja
Review №33

Well I just bought my first New Bike from Tom Wood Powersports in Anderson In. Cito, the GM was extremely upfront and helpful with getting me out the door and on the road! Actually it all worked out better then I could have expected! They were all very professional and good at what they do... I will definitely go back in the future for services. Would strongly recommend Them if your looking for top notch and speedy services! THANKS Cito :D

Mi
Review №34

Cito was extremely helpful, he worked hard to figure out which side by side was best suited for my needs!! Love this place!!!

Sh
Review №35

Traded up for a ZX14R. It was unlike most of the dealerships I called. They were happy to work with me, and offered trade in values and a price that nobody could match. It was an easy decision. I treated it like I do every dealership and thats to believe that you are always being deceived, but it just wasnt the case here. They were almost too easy to work with.

Hu
Review №36

Great service and people. I worked with Jesse to buy a Yamaha Xmax 300. He was very interested and always kept me up-to-date about the status. I bought a Honda Metropolitan 2 years ago and I also got my motorcycle endorsement from two great people in here. Thanks.

Jo
Review №37

Super awesome experience working with the crew at TW Powersports! They were a respectful, quick and to the point, no bs, no pressure group. I was in and out in around an hour. On top of that, I drove over an hour to buy from them, because their prices were so much more competitive than the prices where I live.

Ka
Review №38

These guys know what they are talking about! They dont hover but are close by to help any questions. It was a drive for us, but worth it.

Th
Review №39

Parts department is great! Thank you for your help and knowledge.

St
Review №40

They were very nice and helpful stayed open late so I could finish my transactions.

Da
Review №41

I called to ask for 72 mm piston rings. This guy( did not give his name)asked me for what application. I said just any and he then hangs up on me.terrible customer service.. Dont dare ask any questions or u will be hung up on. Its just pathetic

Vi
Review №42

Upfront and very knowledgeable staff will be buying all future bikes from them

bo
Review №43

Last month I bought a new 2019 Yamaha Tracer 900. What an amazing bike, especially for the price. And Tom Wood Powersports sold it to me for the best price I could find. They also set me up with the best financing as well. I traveled 2 hrs with 2 other Yamaha dealers closer to get this deal. Cito made it easy and my bike was prepped and ready to go when I got there. The young tech who prepped it also installed a phone mount for me. Very polite young man as well and quite knowledgeable of the bike and informative. Actually, everyone I met at the dealership were very professional and super nice. I’m 58 years old and this was absolutely the best experience I ever had purchasing any new vehicle I’ve ever bought. Tom Wood Powersports a great dealership.

Ju
Review №44

Cito was a great help with my honda needs! Definitely recommend Tom wood!

Za
Review №45

The best off-road dealer in the state, in my opinion. Always have what I need, excellent customer service, even better service department. Im so happy these guys are close to me, hope they stay in business for a long, long time.

Gr
Review №46

Tom Wood always provides the best customer experience. Michael and Cito were incredibly professional and easy to work with. I bought my first bike from them and will more than likely be a future customer again. Highly recommended for everyone.

st
Review №47

Great experience. Cito went out of his way to make the best deal for me. Definitely at the top of my list of dealers. Check them out.

Ka
Review №48

The staff here is great, friendly and always helpful!

He
Review №49

Nice things

Je
Review №50

Great place great help

Da
Review №51

Everything you need for motorsports.

Pa
Review №52

Have had my Honda Rebel serviced there twice. Plan to make it a third when the time comes.

Mi
Review №53

Nice helmet!

Ja
Review №54

Great experience picking up my new Honda last weekend! Even though the sales guys have been short staffed because of the virus they got me right and and took care of me on very short notice. Highly recommend going there if you are looking for a new bike!!

Mi
Review №55

Great service and nice variety of bikes! Even with the pandemic going on, they were able to deal with me on a normally closed day! Made the purchase very easy, will definitely deal with them again on my next bike.

Jo
Review №56

Great to deal with , quick and easy !

Sh
Review №57

Bought a hard to find Kawasaki from Cito. He offered me a very fair price on the bike. He beat the competition by a couple hundred dollars! He made sure that my son understood how to operate the bike and made sure that I had the necessary items to do the break in maintenance.

ma
Review №58

These guys are fantastic. Great customer service and friendly staff.My go-to place for parts and anything else Motorsport related

Ke
Review №59

Its always a pleasure to do business up Tom Woods Powesports. I been coming here for several years and bought have bought 4 motorcycles including my new GoldWing. Cito and Chris take care of me and always feel like they go the extra mile to make me happy. Honest and fair pricing both on trade value and their bikes which is hard to a dealer like this. THANKS AGAIN for the new bike!

Sa
Review №60

Bought a bike from here. Nice and always willing to work with you. They have a big selection from sport bikes and cruisers.

Wi
Review №61

Always nice and helpful and always can get what you need or know where to send you

Ka
Review №62

Great shop. Amazing service. Very nice and kind staff. I did purchase a beautiful bike from them. I had to drive from out of the state of Indiana. Everything was ready for me. It didnt take more than 30 mins. They helped me to load the bike into my trailer as well. The manager (Cito) is a great guy and enjoyed working with him. I wish I live close by to get my bike serviced at their shop. I will definitely buy my next bike from them.

Br
Review №63

I just have one question, do you allow test riding? I also rated 5 star because it looks nice and welcoming

Se
Review №64

Salesman was a young guy and had a pirates tongue. I had my 10 yr old son with me. Looking to buy a side by side. I went elsewhere.

Je
Review №65

I had not been in there for several years. I was impressed with the place. Lots of bikes and gear in stock. I needed a battery for a rare motorcycle. They had one and it was a lot less expensive than ordering from the original dealer where I bought the bike. The two guys behind the counter were very helpful. I will be going to Tom Wood Powersports when its time to replace my current bike.

co
Review №66

Ive only bought parts, but I have shopped for bikes, and done a few demo rides. Good guys, no pressure, very friendly. Selection is limited, but they can find you anything

St
Review №67

We had a great experience here! We were in a hurry and Cito was very helpful and responsive! We were more than pleased!

Jo
Review №68

For the last 2 weeks I been trying to get someone to call me back for parts and service on my Honda spirit, I left name and number on recordings and anybody who would answer the phone. No one has called back, so I am taking my bike to people that actually answer the phone, will not be buying anymore stuff from this dealer ever again, don’t waist you’re time here and take what you need to someone who actually wants it....

Ro
Review №69

Tom Wood Powersports is a great place to buy a new ATV, UTV, or motorcycle. We just purchased a new Yamaha Kodiak 450, Jessie worked with us to get a great deal.Jessie met us when we came in earlier to check units out, he met us and said if we needed assistance to just ask. He wasnt pushy we liked that. He was very helpful when we were ready he knows their machines, and answered all our questions.This is the place to buy a new ride if youre looking for one.

Ma
Review №70

I bought a zx14 from here and had an absolutely amazing exparance. Cito was amazing knowable friendly. Did get to meet some of the other staff friendly and willing to help with anything. I definitely would buy from these guys again.

Ki
Review №71

Went there got my helmet and oil for my Harley Jeremy helped me out 100%. I will be back

Br
Review №72

I recently purchased a Yamaha Stratoliner during the Covid crisis while the store was opened with limited hours. Cito gave me a great deal and provided great customer service during this unprecedented time. And the other staff members were very friendly and great to deal with. I recommend seeing what this motorcycle shop has to offer before purchasing, its worth the drive to Anderson.

Da
Review №73

I wish I can give no star but it won’t allow it! I took the only one of its kind in the state Campagna V13R on the recommendation from the manufacture in Canada. These guys at Tom Wood knew nothing, didn’t have any of the Harley software required, had my bike for 6-7 mo and I had to bring it back 3-4 times. My original problem was still never fixed. Paid them 3k for nothing. Now when I call or email the service manger I get no return calls no nothing. They don’t have the knowledge to figure out a simple charging issue. If you have an expensive toy, don’t take it to these guys!!!!!!!!!!!!

He
Review №74

Their service department is amazing! They worked hard to save me money by charging my battery to make sure I didnt need a new one.

Jo
Review №75

Great Exerience start to finish. Awesome products, smooth sales process, safe pickup. Cant say enough. Thanks Cito!

Je
Review №76

Awesome place! Get you in and out with great prices!

Cu
Review №77

Cito and Chris are great guys to deal with. If you want to be treated right, and avoid the BS the rest of the dealers give out give them a shot.

Ro
Review №78

Very good place Cito Mamaril went above and beyond to help me ... Especially during these times

au
Review №79

I went there to purchase a new used motorcycle and was treated very very well the only issue I have the experience is I’ve had my motorcycle for a handful of months and it’s only a 2016 with Low miles And they left the stock battery in it and sold it to me. Now I have a beautiful motorcycle with a junk battery. Moral of the story when you go to buy a used motorcycle from them definitely demand a new battery be put in it before purchase .

Br
Review №80

Staff was great! Well worth my long drive from Kentucky. Out the door quote before my visit. Dealer fees were very low which was noted on their website. My salesman, Jesse, even helped me load and secure the bike on my trailer. Thanks Tom Wood Powersports for my exceptional experience!!

Ju
Review №81

Worked with Jesse to purchase a Honda Pioneer 500, great service, fast and painless transaction! They worked with me due to my work schedule, and I value that flexibility as a customer. I would definitely purchase from them again when Im ready for a 4-seater.

Mi
Review №82

I worked with Jesse at Tom Wood Powersports. He was really responsive to my calls and emails and we were able to put a deal together very quickly! I had to drive from Cincinnati to get to the dealership, but it was worth it. When I arrived, the paperwork was ready and so was the bike - almost. We found that the battery was dead and Jesse immediately installed a new one. No hassle.I would have like to have been able to pick up some gear while I was there. The selection was limited. Thats the only criticism that I can offer. It wasnt a big deal, so I just shrugged it off.If youre in town or within a reasonable driving distance, you should definitely consider Tom Wood Powersports for your next purchase or to stop in and talk to the crew. Everyone there was very nice and helpful. It was like we were all old friends having a reunion. I bought an XSR900 and they even helped me load it on the back of the pickup.Thanks for a great experience all around, guys.

Br
Review №83

I just bought a 2018 DCT Goldwing. I love the bike. Cito was so helpful and the service staff are friendliest I have met.

Ke
Review №84

What a great experience , hassle free no hidden costs and the customer service provided by Cito Mamaril was absolutely second to none ! Since we were from out of town Cito made everything easy and efficient so we only had to make one trip. I plan on purchasing another xuv in the next month and I will definitely be making the drive down to Tom Wood to make it happen.

AN
Review №85

Dont waste your time.

Ja
Review №86

I recently had the pleasure of making my first motorcycle purchase through Chris Lawson and Tom Wood Powersports. Due to traveling from out of the area I got there closer to closing time on a Saturday then Im sure their families would have preferred, but you would have thought their team had just arrived by the way they treated me. They asked about my budget and worked rigorously to provide information on any questions I had. Not once did I feel they had an agenda or pushed in away into a decision. Chris simply did what he could to accommodate me in every way. If you are ever in the market or have questions as to what may be the best option for you. I highly recommended making the trip to visit with Chris and Tom Wood Powersports to ensure you are on the best path to a pleasant experience. You wont leave disappointed. 5 star establishment!

Ma
Review №87

Very helpful staff dont run up to you as soon as you look at a bike they let you browse in peace but when you need help they are right there.

To
Review №88

Ordered parts. Finally went to check on them as I had not heard anything. Parts person said the had then for a while but no one had called. Wont go back. Ill drive 188 miles to Lancaster Ohio before I drive 20 miles over there. At least Ill know when I am going to get the parts and when I can pick it up.

Ro
Review №89

Great customer service 😊

Kn
Review №90

Prices way to high, was going to buy a bike from them until the bank said they where $3800 above value of the bike.Went in today to get an oil change for my bike, asked the kid at the counter why so high ($40) he told me I dont know what to tell you so I left! I will never be back!Will get whatever I need from Dryer Honda where they know how to treat a customer.

Wi
Review №91

Awesome service.Had a couple of nails in the back tire of my Honda metropolitan 2007 which I had plugged but I wanted a new tire, they replaced the tire quick and for a great price.Will go back for future scooter needs.

St
Review №92

These guys are great. I had a great experience buying a new Ninja and couldnt be happier with how things went. Matt Watt is great. If youre in the market for a new bike, do yourself a favor and go see these guys. You wont be disappointed.

Se
Review №93

This place is a joke, I called them several times just to set up an appointment to purchase a vehicle both times, I talked to the shop mgr. Who pretended that they were so swamped they couldnt get me in, but he transfers me to there salesman voicemail, no one ever bothers to call back,😂😂😂😂😂 if I was Yamaha or the owner of Tom Wood Powersports i would take a very close look at this team. I was prepared to purchase 2 vehicles. And I since took my business elsewhere...

Zi
Review №94

I hesitate to say my experience was a good one when I entered the Anderson store a couple weeks ago. I went in looking at the new Hondas with intent to discuss a potential purchase. Not wanting to seem pushy, I kept to my self. 30 minutes elapsed as I listened to background chatter beyond the showrooms line of sight and I never did see a single sales associate or other employee the entire time. I left a bit disgusted. Since my visit Ive purchased two more Hondas, and the temptation to go back has been bland at best. I shouldnt have to hunt down someone when I walk into a business establishment. A true and honest 30 minutes wandering around the showroom while everyone was apparently more concerned with gossip and non work related goings on is totally unacceptable. If I ever do return, I hope there is a bell installed on the showroom entrance door and that the employees heed that bell and come to my aid. Lost sales to Anderson is no ones fault but their own. Time for a change guys and gals....Like Now. Zip~

ni
Review №95

Great place and sales people. Friendly and professional and respond quickly.

Le
Review №96

I love this place. The service is always amazing. The general service manager is always very accommodating and pleasant. Highly recommend!

Ka
Review №97

Havent purchased there, but the service and parts department is great. Good work and fair pricing for service. They seem to be short-handed frequently, which does put them behind at times.

Qu
Review №98

The service department was fantastic! TJ followed up throughout the repair and modification of two ATVs. I was shocked at how fast they said they would have it back and then they had it done a day earlier than scheduled. I am very impressed. I wont go anywhere else in town now.

Lo
Review №99

Went with my son to the dealership, only two customers in lot...me and my son...was told I would need to make a appointment..I explained I wasnt local..was then told if they let us in they would have to wipe everything down..then he said only half the normal total of customers inside the store...I SAID WE ARE TWO!!!-NEVER again...

Da
Review №100

Great service department, I come from Muncie every time to get my work done on my kx250f, thanks again guys.

Information
38 Photos
100 Comments
4.4 Rating
  • Address:3165 IN-9, Anderson, IN 46012, United States
  • Site:http://www.tomwoodpowersportsanderson.com/
  • Phone:+1 765-649-0111
Categories
  • ATV dealer
  • Motorcycle dealer
  • Kawasaki motorcycle dealer
  • Motor scooter dealer
  • Motorcycle driving school
  • Motorcycle parts store
  • Motorcycle repair shop
  • Motorcycle shop
  • Used motorcycle dealer
  • Yamaha motorcycle dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–4PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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