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Audiology Associates of Anchorage
3500 Latouche St # 310, Anchorage, AK 99508, United States
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Audiology Associates of Anchorage
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Ge
Review №1

I took my Mom to Audiology Associates a week ago and we had an amazing experience! Viola was very informative and explained the whole process on how she was going to test Moms ears and then explain what they could do to help her. My moms hearing was progressively getting worse over the last few years. I wasnt able to have a conversation with her on the phone and I was repeating myself 3 to 4 times each time we spoke to each other. At the first appointment, my Mom was able to try on her new hearing aids and take them home! We have had such great success so far this first week we cannot believe we didnt do this sooner! We will be seeing Viola weekly for a few weeks to fine tune the hearing aids! What a blessing! She can hear us all now when we talk to her, talk on the phone without it being on speaker, and also hear the lawn mower going across the street! After finding out that dementia and hearing loss are very related, I am so pleased that we found Audiology Associates when we did! Thank you so much!

Tr
Review №2

The audiologist who did my assessment was very caring and compassionate, explained all of the issues I was having and helped me understand myOptions with my health insurance. I would highly recommend them!

Am
Review №3

I am a dental hygiene student who also has suffered from tinnitus as a result of hearing damage for over a decade and I made an appointment. Even before covid, hearing damage was a topic of recognition for dental professionals. Now, with additional evacuation systems used to mitigate aerosols, it is even more relevant. I found the exam to be thorough and utilizing different technologies. Dr. McCarthy is friendly and Cassidy at the front desk is very personable. They dealt with my insurance and I had a device fitted today so that I can hear my patients over the noise and also treat my tinnitus! The device is practically invisible and it connects to my phones bluetooth with an app that lets you customize everything. I recommend this office. Their hours are flexible as well which is always a plus.

Na
Review №4

These people are so caring. When I first got hearing aids I got them from Costco thinking it would be cheaper. Cheaper is what I got I still couldn’t hear. Then one day a gentleman came into our office talking to us about hearing aids and I was hooked. He gave me the information as to whom to call and told me they had a payment plan. I called and spoke to Viola about getting an appointment. I got an appointment pretty fast to see Ms. Elizabeth, what a sweet heart. She set me up with a pair of new ears and I’ve seen her probably 5 times. She’s always very nice and caring. We update my hearing aids - they even gave me a speaker that hooks up to my Bluetooth so I can turn up the TV on my hearing aids without turning up the volume on the TV. That way I don’t blow my husband out of the house. I still have a few problems with my hearing but I can definitely say it’s well worth going to Audiology Associates. If you can’t hear or having problem with your memory please take the time to go see these great people you won’t regret it.

Da
Review №5

Great service. Great staff. Easy to schedule an appointment

jv
Review №6

I stopped in to Audiology Associates last Friday at noon. They were prompt from the get-go. Both the assistant and The doctor were exceptional. They took whatever time I needed to explain to me the process and were very thorough in their evaluation. I have had pretty severe tinnitus since 2005. They fitted me with a set of hearing devices that have changed things for me dramatically, already. Yes, they were expensive. Yes! They are absolutely worth it! YES!! My insurance paid 100%. For the first time in many years I could actually clearly understand what people were saying to me, even in public areas with background noise. The cost is for a four year plan. Well worth it in my book.The previous review was written a couple months ago. I’m am ecstatic about my new ears. Every time I go into their office for adjustments it is clear that they respect my time. You don’t sit in the lobby for 30 or 45 minutes and then sit in a room in back for another 30. Normally when I come into the lobby it’s about two or three minutes before I am ushered to the back where a doctor is waiting and it’s about a 2 to 5 minute process. In the beginning it took a little longer but now it is very short and I am out and back to my life.Thank you so much Audiology Associates.So here we are probably about six months from my initial fitting. I have been into the office several times to have adjustments made and make sure everything is working right. It always amazes me at how quickly I am taken to the back and immediately attended to once in the back exam room. Elizabeth is fantastic with her attentiveness and it is obvious she gets great pleasure with making sure that my life is better because of these hearing devices.I am a shooter and so having hearing devices that I can use on the range is extremely valuable. She did a custom set of molds that work through my hearing aids to make it where I can still hear people on the range but it closes down loud noises to where it doesn’t damage my ears or hurt. They are also useful on my Harley. As I am out on my job I am continually promoting Audiology Associates to my customers and anyone else who will “hear” it. Pun intended! 😎Worth every penny!

Ma
Review №7

They were simply amazing! Very professional and were able to answer all my questions. I would certainly recommend them to all my friends and family in Alaska.

Jo
Review №8

Awesome service. Fast, professional service. Very happy with my hearing aids. Highly recommended.

Mi
Review №9

The advances in this technology are amazing and Dr. Thomas McCarty and his dedicated team work continuously to stay abreast of this advances in order to bring you the best results for your personal requirements. I highly recommend scheduling your appointment promptly, you will no doubt be surprised at the options and results.

su
Review №10

Had an 8am appt. Was asked to come in at 7:45 but doors were not open til 8. Other than that staff was nice and knowledgeable. They resolved my issue.

Sh
Review №11

I visited Audiologist Assocsiates for a hearing test/evaluation and was greeted by a professional staff with such compassion and knowledge that I wanted to share the experience with others. From making the appointment to completing my appointment I was educated and informed about my particular hearing needs and provided everything I needed to start my journey to better hearing. Thank you and I’m so grateful!!

Ma
Review №12

Dr. McCarty and his staff did an incredible job with my hearing needs. I have been to multiple audiologist’s practices in Alaska and have never had the quality of care and level of expertise that I experienced until visiting their office. They throughly covered all that was involved with my audiology issues that have been plaguing me for years...I finally found someone who goes above and beyond for his patients, my first appointment was more productive and thorough than I could have ever hoped for and I’m excited to have top notch hearing aids that will improve my quality of life. For any audiology concerns I couldn’t recommend Audiology Associates Inc more, I just wish I would have started with this office years ago!

Al
Review №13

Taking advantage of Audiology Associates free hearing examination was a first step to improving my hearing. Their in depth education of my problem and technical solution really spiked my interest. They informed me my Medicaid would cover the cost of both my required hearing aid devices. The financial burden I was facing was suddenly gone. Today I’m living a life of freedom from what was a major barrier. Thank you Dr. McCarthy and staff for your understanding and dedication

Ja
Review №14

Doctor McCarthy does a great job for getting youre hearing aids even when they have to fight for for me. With that being said I think he is great. I recommend everybody to go see doctor McCarthy.He got me A workmans Comp. from a company that says they cant be beat and he did it Now I have hearing aids and battery for life.Thank you doctor McCarthy

Su
Review №15

I went into this appointment hoping for help with my tinnitus, based on previous visits with other offices, I wasn’t optimistic. Several tests were done, very reassuring, everyone was very understanding and had better info and I left with a plan, a smile and future visits. Thank you so much, life is more tolerable now that the ringing is less noticeable and I feel better, knowing that my cognitive health is good and they my hearing is not an issueSusan

W
Review №16

My experience at Audiology Associatescouldnt have been better! They are genuinely devoted in what they do.I learned so much about my hearing loss & how its affected my life. There approach gave me the tools to be more proactive now with my hearing health.

Jo
Review №17

Everything was excellent,very nice kind people,proud to share my experience to anybody..Great job meet it up,thank you for helping me,God bless you guys🙏

Da
Review №18

I’ve had and continue to have a great experience with Audiology Associates of Anchorage. It’s amazing to be able to hear again. I didn’t realize how much I was missing. A big shout out to the team. I can’t thank them enough.

Ja
Review №19

Had a good visit. They know exactly what there talking about. Learned a lot

Ke
Review №20

Awesome service. On time. Friendly front desk The doctor was very nice and thorough.

Ma
Review №21

I had taken my Father to a different audiologist where it was only about money. Dr. McCarty goes above and beyond with clients and he has full knowledge of those with Alzheimers. It was amazing to speak softly and my Father hear me. This office is state of the art equipment and knowledge. I am so grateful they treated my Father with respect and dignity and gave him hearing again. Dr. McCarty your the best! Thank you for everything you do. Alvin Gwin

Ca
Review №22

Hands down the best Audiology Clinic, I was in desperate need of hearing aids and went to almost all of the office in Anchorage. I wish I saved myself the time and called Audiology Associates first. The front staff was very knowledgeable and helpful when it came time to book the appointment, I knew exactly what was going to happen before I even stepped foot in the office. The icing on the cake was the wonderful technology I was fit with, I am no longer isolated and Im finally myself again. I will forever be grateful for the staff at Audiology Associates!!!

Wh
Review №23

Never fail to have the best service at audiology associates. Dr. McCarty and his daughter provide excellent ear care and it was nice to see a friendly face at local marathons. Also no one has noticed my aids behind my ears which was a big worry.

We
Review №24

Great presentation by a credited and credible expert. A lot of vital information about how important it is to make sure our hearing is taken care of and the dangers of just letting it go. Fairly shocking statistics on the relationship between hearing loss and the increased probability of getting dementia in one of its many forms. Thank you Dr. McCarty for setting up this presentation by Dr. Darrow.

Sh
Review №25

My experience is positive and grateful I went to get my ears checked; I was very loud/ super sonic. I got my earring aids and what a difference. I can HEAR, first thing I grab when I get out of bed. Now I speak calmly and walk much better. Thanks Dr.

Be
Review №26

Information was great. Appreciated that speaker stayed around to answer questions. the room was difficult to see the slide show from round tables . It was a bit tight between tables. Perhaps speaker could have been located in the center on the side of the room. Food was delicious -- a nice addition to the symposium.

Me
Review №27

My Name is Nell Mitchell and I highly recommend Dr. McCarty. I have been with Dr. McCarty and Elizabeth, his daughter the entire time I have worn Hearing aids.Their front office staff are so helpful and friendly. Their service is outstanding. Thank you to everyone in the office.

Ju
Review №28

Dr. McCarty and his team have always been great to work with. Theyre always wanting to whats best for the patient. I appreciate their kindness and willingness to help me!

Se
Review №29

The office staff is cool. But they scheduled me for a 430 appointment and I’ve been sitting in the waiting room for 45 minutes now. They last guy walked out of the back probly 10 minutes ago. And the doctor really didn’t say anything to me during my first visit getting my hearing tested even after I tried to strike up a conversation... all in all I should have gone somewhere else. Lesson learned.

ma
Review №30

Spouse saw Dr McCarty-he recommended $4000 hearing aids that spouse was expected to pay out of pocket. He pushed hard for these, even phoning me because I was really leery of purchasing them.Spouse eventually found out he could get hearing aids provided without co pay from VA. Pretty sure the docs are aware of this and anybody with a shred of integrity would have notified us of this even though they might lose a sale.

St
Review №31

I received excellent care with the utmost professionalism. The office was very nice and the staff very welcoming s d made you feel at home. Not like a typical doctors office.

Ar
Review №32

The people were fine. The price tag is unfortunate. It feels like extortion when a part that probably costs not more the a couple of hundred dollars to make costs over thirteen thousand dollars over the life of the product. That would amount to 10% of my social security benefit.

Sa
Review №33

If not extortion, our experience felt pretty slimy. My spouse and I had concurrent appointments for hearing loss and tinnitis, hoping to find devices to help each of us. We both took the visual Cognivue test, and scored pretty low, much lower than we function in life. That felt odd. After chatting with the doctor and taking hearing tests, we learned that the practice sells a program for which clients pay $263 a month for 4 years for devices, parts, batteries, and office appointments. Apparently clients take the Cognivue test upon each appointment to show improvement with the program. This is from the FDAs description of the Cognivue:The Computerized Cognitive Assessment Aid is used only as an assessment aid to determine level of cognitive functioning for which there exists other valid methods of cognitive assessment and does notidentify the presence or absence of clinical diagnoses. The Computerized Cognitive Assessment Aid is not intended as a stand-alone or adjunctive diagnostic device.We left the office after a lengthy, unsettling, and quite disappointing experience.

Mi
Review №34

Have been seeing Dr. McCarty, since 2008 year. He was very helpful in helping me with extreme tinnitus and hearing lost in both ears.From the hearing loss I couldnt go back to my employment. Dr. McCarty help me thru really difficult times. There was certain tests that could not be done in anchorage. I was flown out of state for additional testing. In the end, I received my medical retirement. Thanks to Dr. McCarty help,Im living a productive life. The staff there was very kind, helpful with my needs in getting the right testing done and hearing aids. Thanks again

Ta
Review №35

Very friendly staff doctor is informative

Ja
Review №36

Dr. Elizabeth and her staff always go above and beyond to meet my needs.

Ke
Review №37

Staff always professional. Dr McCarty always goes the extra mile to make sure he addresses my issues.

Ju
Review №38

Very friendly and made me feel super comfortable!

St
Review №39

Dr. McCarty and his staff have given me excellent care for my hearing loss for the last 15 years. I cant thank them enough.

Je
Review №40

Doctor McCarty and his staff were very helpful and caring. They helped me through the processes involved with testing my ears, measuring my ears for hearing aids, fitting the hearing hearing aids, fine tuning my hearing aids, and answered my trillions of questions about everything!

JA
Review №41

Very Thorough with his testing . Been a patient for over 10 year and have always met my hearing needs .

D
Review №42

Went in for complimentary hearing test. Never did meet or even see Dr. McCarty. Suspect he may be retired. His daughter did the testing and did acknowledge that she is not an audiologist. The large sound booth used at the start of the appointment was very old and the equipment didn’t work well. Have since learned that Dr. McCarty has NO Board Certifications, which is a concern. Curious as to why Audiology Associates spends so much on advertising—mail flyers, whole page spreads in ADN, etc., instead of upgrading some of their equipment?

Ch
Review №43

Best Audiology needs for your Hearing Health and Hearing Aids

Da
Review №44

Very positive experience in helping people like me with hearing issues. Before and after care is spot on.

Br
Review №45

Dr. McCarty and his team have been extremely helpful in diagnosing my hearing loss and Tinnitus. Thank you

Ro
Review №46

I received a letter in the return mail addressed from a family member. imagine my surprise thinking i was the end of a family line only to have a letter arrive from another with my unique last name. i excitedly open the letter to find it is and advertisement from you. my hopes crushed i write this review. using people last name as a return address is a heartless thing to do. you ruined my day.

Sp
Review №47

Caring, patient and thorough with my 87 year old mother with not just hearing loss, but memory loss as well. (constant retraining) So glad theyre there.

Mi
Review №48

Great experience. The staff is great, Ive never had to wait and the doctor is a pleasure to talk with.

Ri
Review №49

Phone Receptionist was professional and helpful

Ri
Review №50

All my needs taken care of. Very professional!

Li
Review №51

They are friendly AND professional 😁

Te
Review №52

Not bad

Yo
Review №53

Good

El
Review №54

Slow

Information
13 Photos
54 Comments
4.4 Rating
  • Address:3500 Latouche St # 310, Anchorage, AK 99508, United States
  • Site:https://www.drthomasmccarty.com/
  • Phone:+1 907-341-3097
Categories
  • Audiologist
  • Hearing aid store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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