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House of Harley-Davidson
4334 Spenard Rd, Anchorage, AK 99517, United States
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House of Harley-Davidson
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Lo
Review №1

Im from Minnesota and wanted to purchase gifts. The Gal went out of her way to help me choose shirts for everyone. She did an amazing job!!!

Ar
Review №2

Jared and Adrian thank you so much for spending the time answering all my questions and allowing me to test ride the street glide. Unfortunately we werent able to make a deal because I just couldnt take such a low offer for my trade and still pay top dollar for the new motorcycle. I did learn quite a bit about the way Harley dealership works compared to other brands. Earlier way I do appreciate the time both of them took to try and get me into a new Harley.

Fr
Review №3

I want to thank Harmony for her amazing customer service. I called from Texas to order a sweatshirt and poker chip, and told her a friend of mine would pick it up.Harmony took the time to find the sweatshirt I wanted (describing it in detail over the phone), took my payment over the phone and then held my items for a couple of weeks until they were picked up.Thanks again to Harmony and the staff.Freedom

To
Review №4

The staff at The House of Harley helped me feel like I was part of the family. Johnny took very good care of me and Harley financing through Harley was easy. I received a fair price for my trade in and I could not happier with the Revival. I would highly recommend anyone interested in getting a bike, new or used. Awesome experience!!

Ro
Review №5

Cool Store..Trevor was really cool!

Ur
Review №6

The shop needs a major overhaul. Anytime i schedule any maintenance or even a tire change. Its a month out.!UNACCEPTABLE! As short as the riding season already isNo one needs nor wants to be waiting a month for their bike.The showroom downstairs serves 0 purpose. Maybe for storing bikes but they dont make money off that. Get rid of that showroom, make your shop bigger, bring in more guys. DO BETTER!

Ja
Review №7

Amazing place super knowledgeable amazing customer service.

R
Review №8

Great establishment probably one of the biggest lay outs if product of all the dealers ice traveled too. Awesome selection if cool shirts that really play on the Alaskan frontier theme. 3 levels to browse through and they offer free camping to riders visting Anchorage. Very cool Bear statue out front made from Harley exhaust pipes

Ca
Review №9

What an awesome place! Staff is so friendly. Beautiful bikes

Ca
Review №10

Had a good time shopping there. Bought a T-Shirt & visor.

Do
Review №11

Helpful sales people without high pressure buying tactics. Nice! 👍

Ak
Review №12

Went to several different shops looking for a good motorcycle helmet and these had a good selection, but their customer service is head and shoulders above other shops here and that is why I spent my money here.

Ja
Review №13

Staff was incredibly attentive and friendly. Very knowledgeable. Steve is a great salesman and has an excellent attitude. While we didn’t buy anything aside from some T-shirt’s this time, there’s no doubt this is one of the better Harley stores I’ve spent time in!

Wa
Review №14

Sales lady was very helpful. One gentleman talked with my brother the whole time I was looking so he wasnt so board. And I found me a rock that is going to be heading East. Thank you Harley shop

I.
Review №15

Courteous professional staff... knowledgeable...nice selection of bikes, parts and accessories...

Va
Review №16

I’d say my time spent at this shop was one of the top 5 highlights of my Alaska trip (along with Denali and Homer) and my favourite part of Anchorage. The staff at this place are all absolutely *phenomenal*. Every single one.They offer free camping for riders and even hot showers, coffee, and wifi. I was only supposed to be in town for 2 days but it turned into almost a week (and then I even came back... twice!). I’ve been riding/traveling for years and this is the first time I’ve really come across what felt like an actual riding community. If you’re a new rider I’d say you should definitely just come here to get started, or else you’ll be missing out.It’s a shame I had to get my tire changed at another shop (that had already ordered my tire before I arrived in Anchorage) as I ride a sport bike. But in the future I’d choose this shop for anything I needed!It’s officially my favourite motorcycle shop now, and I’ve been to many, all over Canada and the lower 48! :)The shop is very well run, extremely clean and organized, and they have a huge variety of nice gear. And a gorgeous showroom, of course. There is also lots of nice art! All the staff members clearly enjoy their jobs as well. They will take care of your bike like it’s one of their own and go above and beyond to help you out. I wouldn’t hesitate to trust these people with my bike aka my life.I’ll be back...

90
Review №17

Love the service center guys. Miss some of the old school faces I use to see in the day - but they hire a good crew, smart too!!!

Ga
Review №18

Great Harley store. Staff was very nice and helpful. Inform me about a ride they had going at evening with the Harley Owners Group and invited me.

Sh
Review №19

Made it to Anchorage, AK. A few of our bikes needed oil changes so we stopped in to the local Harley Dealership.We found the staff very accommodating. They even got us in to have our oil changes done even with a huge backlog.One of our members had gotten too large of wet weather pants and they helped with that also.To top it off they even had free camping for customers in the back. Since it was raining they allowed us to setup our tents under the awning in the back of their dealership.Highly recommend these guys. Very friendly, and go to bat for you.Thanks again guys.#houseofharleydavidson #houseofharley #HarleyDavidson@ House of Harley-Davidson

An
Review №20

I bought a new 2020 Road King Special. The motorcycle was in Soldotna AK and I live in Anchorage AK. The two dealerships made the arrangements so that I could make the purchase in Anchorage and delivered the motorcycle from Soldotna to Anchorage at no charge. The deal was great - I am a buyer not a shopper - so the time to make the deal and finish the paperwork was less than 30 minutes total - just how I like it. And blasting the horn to ring in the sale in the Anchorage shop isnt bad either.

ga
Review №21

The best place for buying or repairing bikes in town, and the camping facilities for rider are excellent! Beautiful people the staff, delicious coffee and the best vibe, thanks Dia, Trevor, Levy, Richy, Chris, Guy, everybody! see you soon guys

Br
Review №22

Great sponsor for non-profits. Great riding events with the Harley Owners Group Chapter 66. And the staff in all areas of the dealership are kind, helpful, and enthusiastic about their job and all things HD.

To
Review №23

Andy, adrian, trevor were all amazing! They new what I was looking for and got me in while treating me like royalty! Hands down best dealership in the nation!

Ka
Review №24

The staff are always so helpful and courteous. Its like they know what Im looking for before I even say anything. Great place to get gear, rides, and even riding courses!

an
Review №25

Oh man! I dont know how I accidentally gave you a 2 star review, but it was definitely not intentional. I camped at your dealership twice this summer, and even as someone not on a Harley was treated to the best of Alaskan hospitality. Your dealership is top notch and everyone I spoke with was kind and helpful, even going so far as to clean this travellers air filter. Keep doing the great things youre doing for the Anchorage community, and for the rest of us motorcyclists.

So
Review №26

Great dude knows what he talking about Andy great guy like a couple bike will be back in a couple days to get one thanks

Ro
Review №27

Great staff 👍Good place to get your ride on 🤜🤛

Ro
Review №28

Great staff and nice dealership.

Mi
Review №29

Friendly owners great selection of old and new Harleys. Elevator is confusing the first time...

CH
Review №30

Harley family. Nice selection and always find new merchandise

Sh
Review №31

House of Harley..... What more can you say! Born to ride.

Ji
Review №32

House of Harley Davidson made my dream of owning a cruiser a reality. The sales department is top notch. A huge credit goes to Steve, Aaron and Trevor. Those guys have been awesome! All the employees are friendly, knowledgeable and fun to be around. My road king is currently there getting work performed and I know it will be right when I pick it up. If your a long time harley owner or looking to buy your first go see the folks and House of Harley Davidson in anchorage! You wont have a bad experience. Guaranteed!

He
Review №33

Best sales team in Alaska. They took care of my needs and answered all my questions.

Je
Review №34

We enjoy stopping at local harley shops during our travels. The staff was very nice. Tge store was clean and inviting.

Ju
Review №35

What a joke Id bet none of the employees here other than the mechanics could even ride a bike

Ja
Review №36

Excellent customer service! Sarah was awesome!!

Re
Review №37

Such a nice group of people. I bought my first bike through these guys a couple months ago. Being a noob I have had no shortage of stupid questions and issues with my new bike and learning to ride. These guys have never once made me feel like anything less than family every time Im in there! Thanks for the amazing service you guys!

Br
Review №38

Looking for a new bike and Johnny had nothing but positivity to help me out. Was nervous going in as a 5’3 female that couldn’t fit a lot of bikes but we found almost a perfect match. 10/10 will be back real soon! Thank you

R
Review №39

I wanted to take a minute to thank the team at House of Harley-Davidson Anchorage. Dia, Trevor, and the entire staff were all very welcoming and helpful during our recent visit to the store. Its obvious that customer service and satisfaction are their top priorities. I would recommend this dealership to anyone in the area whos looking for anything from a new bike, parts, service, or general merchandise. Thanks again for the great Alaskan hospitality!

Le
Review №40

Very helpful. They take time with the inexperienced. Have very nice employees. Go get your Harley.

Gr
Review №41

Johny, Aaron and the staff at the House of Harley are always willing to engage in a conversation, motorcycle related or not. Its a great environment to be a part of, especially when its time to finally buy that new Harley youve been thinking about!

mi
Review №42

Awes9me ship and great employees took me 9n a tour of the entire place and have alot of knowledge

Da
Review №43

My wife and I came up to Alaska in July on are Bikes from Port Charlotte floaida . We had a great experience with you all we needed are bikes serviced before heading back to the lower 48😀 as they say up here 👍. We pulled in first thing in the morning at the service area and was taken right in ahead of everyone else , when they found out we were traveling. The service writer Sawyer and technician Chris had us out with are bikes cleaned and ready to go in no time . Also had a great breakfast across the street . Gail , Dan and are dog Manny . Thank You all . we just got back to Florida 2 days ago . We tell everyone about you all .

Co
Review №44

House of Harley is the place in Anchorage to get your ride! The crew there are experts in making sure you get exactly the motorcycle thats right for you. Along with the ride, theres all the gear you need for riding comfort, safety, and adventure. Lots of accessories for wearing and fun whether your a HOG rider or just like cool clothing. The staff is great!

be
Review №45

It seem like a really pretty cool place. They have a little bar in the place during events. The merchandise was cool. I personally was there because my band played at an event there. I love the clientele - bikers, and not the frilly and sissy kind.

jo
Review №46

A fine shop with a great staff. I live in Massachusetts and needed to get a Alaska Harley shirt. If youre not going to buy a bike at least buy a shirt.

Fr
Review №47

Great dealership, with awesome employees that always make my day!!! I love to stop by and see all the new bikes and never feel pressured. The events I have been to are always a blast, the last free cookout I went to I met some out of state riders that were camping in the dealerships free camping spots right next to the creek. Great place to start or end a ride. Highly recommended !!!!

Br
Review №48

I traveled to AK a lot over the past 20+ years. Lately (3-4) years Ive been stopping in to House of Harley. Mostly to look around. Ive always been treated with respect and patients never rushed. The staff is well informed and ready with the answers for me with no pressure. Ill be in Anchorage soon and plan on stopping in again. They treat me right!

Ju
Review №49

I just hung out for a few to sign up for the bike.

Ro
Review №50

Friendly staff.

Ak
Review №51

Friendly, helpful staff. Good selection of bikes and clothing.

Ta
Review №52

Amazing

Mi
Review №53

I want to thank Dia for coming through for me on a jacket I really wanted. Best customer service and can do attitude. I can’t wait to receive it and put it to use for many many miles!! Thank you HOH.

TJ
Review №54

My sister and brother in law recently moved to Anchorage. We hauled his Indian Chieftain in the back of the pickup truck from NC. The staff at House of Harley were awesome and helped us download it from the truck, no questions asked! We walked around and spoke with several employees including the owner. All were genuine and helpful! Im returning to NC but my Brother In law and fam will definitely be back! Much appreciation!

M
Review №55

Rudest HD store I’ve ever been in. Not one person spoke a word to our entire party of 6 people. Not even a smile or welcome of any kind for 20 minutes we were shopping. Refused to help or acknowledge our existence. Ended up putting hundreds of $ of merchandise down & walking out. Wouldn’t give this place a penny.Very disappointing as someone who’s been in hundreds of HD stores across the country/globe. :(

Ja
Review №56

I love stopping by the store from time to time. The staff is always friendly and helpful. I especially like how resourceful the staff is about riding and providing any information I need. Clean, professional, friendly, and great merchandise. Definitely recommend these guys!

Lo
Review №57

Excellent dealership, friendly staff, beautiful bikes, huge selection of clothing and accessories. They invited us to come down from our hotel to their bike night party. One of the friendliest dealerships wevebeen to.

Da
Review №58

I stopped into House of Harley this afternoon just to look around and kill some time. Johnny was super friendly, took a lot of time to talk to me and show me around even though I am not really on the market for a bike at this time. In comparison, right after I left Harley, I stopped at another dealership right down the road, and they couldnt have cared less that I was even in their showroom. When the time comes, I will be returning to House of Harley for my next bike purchase. Thank you for making me feel welcome!!

Ki
Review №59

Nice place to visit. Nice people to talk to and help you out with whatever you needed

Cr
Review №60

Best shop in town. The people there make that place so much better than anywhere else. Its a great place to go and meet up even when you arent buying a bike.

La
Review №61

Great place! Everyone was so nice and welcoming.

JD
Review №62

HOUSE OF HARLEY-DAVIDSON I GOT A FRIEND OF MINE THAT WORKS EHRET ABSOLUTELY

Ja
Review №63

Levi Johnson is awesome! He really is a good guy. You should go buy a motorcycle from him! Levi will do you right...

Mi
Review №64

I brought an old shovelhead that had been sitting for several years to the shop to get serviced. The service and parts staff were courteous, professional, and outstanding. My wife had the same experience upstairs when she went to buy some riding gear. They made us feel like old friends. Thanks for getting an old man riding again.

ja
Review №65

House of Harley always provides a great experience when I stop by. Very friendly and knowledgeable staff with a a great passion for riding and helping other riders and helping new riders get started. Never feel pressured to buy anything but always given good insight into different products.

Ha
Review №66

Great military discount on the learner course. Also, thorough mechanics. They do an awesome job every time 👌🤘

Sh
Review №67

Recommended for any and all Harley needs. really good customer service

Jo
Review №68

Outstanding customer service by the service employees dealing with online orders, T-shirts. I’ll stay in support of the US military

Ro
Review №69

Friendly staff and a good selection of bikes, apparel and supplies.

Ra
Review №70

Best service ever! Alena helped me track the exact boots I wanted and followed up with phone calls. Thank you!!

Ch
Review №71

Super friendly staff, lots of selection and overall a great dealership

Ch
Review №72

I dont like to write negative reviews, but the salesman Sam has warranted my first. Never before have I been so wholely displeased with someones behavior that it negatively impacted my view of the business as a whole, but his attitude and demeanor have dissuaded doing business with this outpost. Better to buy your bike in the States and your accessories online so long as he retains employment there. Not sure how courteous the rest of the staff is, so hopefully its a singular and easily rectifiable issue.

ke
Review №73

Awesome place to do business, well taken care of by all the friendly staff!

A
Review №74

Came into this Harley store looking for accessories for my husbands bike and was very pleased with the entire team that works there, everyone was very knowledgeable. Great team in this Harley shop.

Te
Review №75

Great customer serviceI was going to buy a used Yamaha, but they were so helpful and courteous I bought a new Harley, even cane back to buy a new helmet and again to buy a new jacket.

Aa
Review №76

Say good bye to whatever cash you have if you go here.

Th
Review №77

Its a great crew in there. Upbeat, helpful and friendly.

Br
Review №78

Small Harley shop, with a big heart. Super friendly staff.

Ja
Review №79

Always great customer service, low pressure sales. Truly nice experience every time I visit.

Ma
Review №80

Fantastic. Great group of guys and gals. And I will be back in June to get my bike.

Ge
Review №81

I was immediately greeted walking through the door, the staff was very friendly help me find exactly what I was looking for, nothing more you could really ask for from a business.

Mi
Review №82

Great stop. Staff in the store were very friendly!

Le
Review №83

A very nice place to go. Similar to most H-D shops. Great t-shirt selection.

Ni
Review №84

The people are great, bikes are beautiful, and who wouldnt want a Harley. We bought a beautiful Deluxe from them this summer and we cant imagine a better way to spend our last summer in Alaska.

ly
Review №85

Needed to get a t-shirt for gift. Was helped immediately. Great staff and open on Sunday too!

Ji
Review №86

The best dealership in the country!

Da
Review №87

Always have a good experience when I go to the HOH. Everyone I talk to there is nice. I like all the events they have and its a great community.

Da
Review №88

Loved the staff there. They are super friendly and helpful and I love looking at all the new bikes.

De
Review №89

The staff was very friendly and helpful, couldnt have asked for more 😁

Mi
Review №90

Stopped in today while on vacation.i ended up talking with Sara Coe for some time.She was very up to date on Harleys and Harley gear....She was just wonderful and polite and cheerful...hope to see her and her friends in Milwaukee for the 115th..she is an asset

Ga
Review №91

I have a 2017 Dyna Street Bob. After 9k miles I put a Screamin Eagle Stage IV street performance kit on it and substituted the cams for 585s. Base line was was 76.24hp and 97.23ftlbs-torque.The Dyno showed 112.49hp and 122.90ftlbs-torque.The bike sounds super fat! It rips! handles great in town.The service department (Amy), The parts department (Joe), The mechanic (Billy) and the parts manager (Deedee) all made it happen with excellent customer service.👌🏻 Thank you HOH!! 🇺🇸

Ch
Review №92

It was very awesome place very clean and the bike were unique and beautiful.

Ti
Review №93

Awesome

Ol
Review №94

Friendly and knowledgeable staff. always happy to help you. thank you.

Ro
Review №95

Friendly staff made it a great stop.

Ed
Review №96

Good people and they made your decision easy to think to buy and give you the events to enjoy

Jo
Review №97

OMG it was delightful. That nice lady Amy was so friendly and helpful

Je
Review №98

Great customer service, beautiful bikes. This place is heaven for any harley owner.

Ma
Review №99

Got a great bike but I had to make multiple trips back to sign things that they forgot about. The service department is a total scam and complete trash.

My
Review №100

Dont have your hog servced here unless you want it damaged. Since nearest Harley dealership NOT owned by same person 350 miles away they have no competition so dont have to give good prices on hogs.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:4334 Spenard Rd, Anchorage, AK 99517, United States
  • Site:http://www.harleyalaska.com/
  • Phone:+1 907-248-5300
Categories
  • Clothing store
  • Harley-Davidson dealer
  • Motorcycle driving school
  • Motorcycle parts store
  • Motorcycle repair shop
  • Motorcycle shop
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as women-led:Yes
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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