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Dollar Zone
3020 Minnesota Dr #3, Anchorage, AK 99517, United States
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Dollar Zone
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Do
Review №1

Mislabels prices and doesnt refund the difference in price after charge. Fraudulent business practices.Edit to reply to owner:Was charged 14.20 total. Ladle was labeled at 2.50 and charged 2.95. Mixing bowl was labeled at 2.75 and was charged 3.50 (bought 2 of these). Upon leaving the store, realized the discrepancy on the receipt (total of 0.45 + 2 x 0.75 = 1.95) and promptly went back into the store to request the refund. Staff refused to refund me actual money (only offered store credit but I have no intention of using it) , quoting the store policy.I believe this is illegal and a no refund policy should not be exempt from a fraudulent/scam labeling.It is fine to have mislabeled prices, employees make mistakes all the time. It is not fine to refuse immediate return or correction. Two dollars is not a lot of money, but the refusal of the staff to be able to accommodate their own mistakes and correct the situation reflects poorly on the business.If you take a look at the Alaska consumer protection act, with which you should be familiar as the owner of a retail establishment youll see that deceptive acts or practices in the conduct of trade or commerce are declared to be unlawful. (Sec. 45.50.471 a.). What I experienced today is exactly that, deceptive, and a scam.

An
Review №2

They were very kind and helpful today.They did the balloon decoration very beautiful and quickly.

Mr
Review №3

This is definitely NOT like dollar tree or 99 cent store in the lower 48. Everything is NOT a dollar or $.99. It does have everything from party supplies, balloon bouquet you can order in advance, makeup, kitchen, bathroom supplies, cheap toys, candy etc..

Ga
Review №4

My wife and I decided To Visit the dollar zone on Minnesota for last minute birthday plates and candles. Let me warn you all that you literally could lose all sense of time in there. We were in there for like an hour. The staff there are so helpful. We are so satisfied with the balloons Monica recommend. She helped picking out things with my wife and my son loved his balloons. PLEASE ASK MONICA if you need ballon! RECOMMEND TO GO HERE

Al
Review №5

I walked in knowing I wanted balloons for my daughter’s 21st birthday, but that was it. I met with Monica and she took all my “I don’t knows and tell me what you think” and created an amazing display. 3 “towers” worth of creation. If could figure out how to post pics, I would. Thank you Monica, my daughter LOVES your creation for her birthday. 💙

Mi
Review №6

Monica is amazing. If you need any balloons for anything go to Dollar Store and see Monica. she’s amazing and I’m thankful for her for doing my uncle’s 1 year memorial ♥️

Su
Review №7

Getting ready for Christmas, and decided to get some little gifts to go with the main gift for the grands. Lots of things in low price ranges. Fun to pick out lots of fun gifts because they were so cheap.

S
Review №8

Store is clean and well organized. Not like the dollar stores in the lower 48, however serves purpose of lower prices on simple daily items.Note: Items are not all priced at $1. Each item priced differently.I would recommend store.

Lu
Review №9

Store owner please look at this. Not sure if Juliane is still an employee here but call the police immediately on this woman for posting about burning your store down. A screenshot is attached. Her Twitter username is public @poncejuliane. And to publicly talk this way about the customers is just very unprofessional and disrespectful. I love this store very much and come here each year to get birthday decorations for my daughters. I’m not sure if the photos are loading but if you have an email I can send a them there.

Jo
Review №10

They have some useful and cool items for sale. Party supplies and balloons are quality and affordable.

Ju
Review №11

Great place to shop for party supplies and last minute gifts!! Fantastic prices!! I found more things On my list I had no idea they carried!! Staff was also helpful and showed me exactly where to go. Great Alaska Business ⭐️⭐️⭐️⭐️⭐️

Be
Review №12

Fake dollar store with the same products but 3 to 5 times the price. The color is green it has dollar in the name but everything stops there. We went there thinking its the same as dollar tree but found it very different. Prices are very high for the junk they sell

Co
Review №13

Didnt have much and the one item we went to buy, we didnt because there was a growing line and no cashier.

Ho
Review №14

Great store on Minnesota and great customer service.

Me
Review №15

Had to wait over 30 minutes for a $50 dollar balloon bouquet because they did someone elses order who came in after me!!

De
Review №16

I LOVE this store!! They’re balloon arrangements and party supplies are excellent! I don’t go anywhere else now that I’ve found them! I get all of my business supplies here as well which is so convenient! Everyone is always friendly, acknowledge you at the door, and always ask if you need help. They’ve even called the other store for me if I’m looking for something specific!

MJ
Review №17

Nice valentines day decorations

Ki
Review №18

Not much of a selection. Some items were more expensive and lower quality. There really wasnt anything in the store that was just a dollar.

Sh
Review №19

Found Awesome deals....glad I went

fo
Review №20

Nice people and have good products and I live right next to them

Th
Review №21

Great job friendly people

Le
Review №22

Good option for balloons!! Staff was super helpful and nice :)

Ni
Review №23

Its Monday afternoon. I go in the store no problem walk it and shop for my daughter balloons for her birthday and grated my hair was a mess and i had my hoodie on. It wasnt until i go up to the register to pay. That i was asked to remove my hoodie. I told her no and then i hear maybe the manager yelling from a different room. That i needed to remove my hood for the camera. Okay so i just put my items on the counter and walked out. If this isnt a lawsuit. Waiting to happen then i dont know what is. Thank you and i will never do business here again!

Ka
Review №24

The one around Minnesota, the employees there I absolutely adore!! The one on northern lights always have the best management. Thank you Dollar Zone!

As
Review №25

For some stuff it’s an alright price. But half the stuff didn’t have prices and when they did have prices I found out later they were wrong. Now that I’m checking my receipt at home, I feel like I got over priced. Especially when the price tags where right underneath them.

An
Review №26

You must surrender your backpack at the door. The product I bought there contains lead levels above California state limits and it is recommended to wash hands after use. The prices are decent and theres a selection comparable to a lower 48 dollar store.

Cr
Review №27

Dont think I got anything only for a dollar. But I got plenty of items for under three buck. Love the location. The owner was so nice. Ive been back numerous times

Sh
Review №28

Great deals. The things they offer are of decient quailty. It where i go to get all my makeup and cleaning supplies.

Pa
Review №29

HORRIBLE HORRIBLE HORRIBLE!! I only put one star but to be honest this store deserves 00000 stars! i bought a foundation & when the cashier wrung it up, I asked him if I went to go try it at home in NATURAL LIGHTING instead of the store lights and it didnt match or if I had a reaction to the foundation would i be able to return it, he told me YES I COULD. fast forward the next 3 days, I go back in to exchange it because it wasnt the right shade and it gave me a horrible rash and the manager tells me YOU CANNOT EXCHANGE IT BECAUSE YOU ALREADY OPENED IT. WE CANT SELL IT ANYMORE. WOULD YOU WANT TO BUY AN OPENED PRODUCT? NO. in the rudest tone ever!!! so I go on to tell her about what the boy said & yet she still goes WHAT HAPPENED TO YOUR FACE IS NONE OF MY CONCERN. I WONT ACCEPT IT. ITS NOT MY PROBLEM THAT YOU DIDNT TRY THE TESTERS BEFORE BUYING. um, what kind of manager does this? so rude and unprofessional. I hope they get fired and replaced by someone who is more friendlier and knows what shes doing. will definitely NOT be going to this store anymore. the managers are rude and unprofessional and in my case, just plain nasty and ugly. go somewhere else for your needs! this place needs to get shut down!

J
Review №30

The one employee very rude when I tried return item. Said it states on receipt, No returns. Nice to know that BEFORE YOU HAVE PAID AND HANDED THE RECEIPT!!! Left product with them and filing complaint with CC Co., BBB and AGs office. Would give ZERO stars if it was possible!!

Ch
Review №31

Wouldnt allow me to shop for birthday supplies for my one year old without insisting I put my diaper bag behind counter. Their counter faces the outward street with the door wide open. Im not about to have my bag stolen for cheap decorations. No thank you.

Be
Review №32

Love the people there. Very good helped. Nice store

Ja
Review №33

Horrible experience. I was purchasing two bouncing balls that was advertised $1.85. When I was at the register, the price came up as $2.75 each. The cashier saw the price tag and called the manager to price change the product. The manager only changed one price and will not change the second price. Telling me that I now know the current price and will not change the second ball. The manager then walk to the price tag and took the price off the ball.Just rude manager that didnt care about customer service and didnt care of the business bureau of false pricing.Double check all the price at the register because it will be different and they dont care unless you say something.

Ma
Review №34

Not a true dollar store. Very few items at or under $1.00 but they do have interesting items.

Ju
Review №35

AMAZING FABULOUS CUSTOMER SERVICE! Katrina is the sweetest, efficient and friendlist employee. She was wonderful, was so polite and went out of her way to make us feel like we were the most important customers in the store. We were choosing balloons for my daughtes 16th birthday and this was the best experience of all the places we went looking for birthday supplies. I even left my wallet with all my credit cards and a quite a bit of cash and bless her heart, she locked it in the safe and I am gettign it back with everything in it. Katrina went above and beyond for us. I will always be backa nd asking Katrinas help for every special occassion and whenever I might need something for everyday! THANK YOU KATRINA! You made my day, my week and my month!

Dr
Review №36

Hard worker people . You cam find anything you need

Ry
Review №37

They even have snacks!

Ja
Review №38

Nice staff. Great pricing

Dr
Review №39

I love this place

Jo
Review №40

The dollar store is packed with every day goods

Sh
Review №41

They always have items that I need; at prices that I can afford.

Al
Review №42

Great customer service. Nicely priced items.

Ka
Review №43

Had so many items for households for cheap prices. Definitely will be shopping there more.

Ta
Review №44

Good stuff all for less than $10

Pa
Review №45

You can find almost Anything here! At a Really Great price too!!

Co
Review №46

Cheap stuff so cheap quality but not everything has to be good quality so this place is nice sometimes

ir
Review №47

Terrible customer service!

Ch
Review №48

Nice staff, clean, nice variety. Reading glasses for cheap!

S.
Review №49

The no hoodie policy is strange, when they go out of the way to make my child remove his.

Ro
Review №50

Great deals and everything you are looking for.

Eu
Review №51

This store does not exist anymore there. They moved and google is refusing to take the pin down.

Ra
Review №52

Did not have what i needed and they used to carry.

Eo
Review №53

One ot the hands down WORST dollar stores I have EVER been toNOTHING was a dollar

Ra
Review №54

Nice frendley and comfortable

Ro
Review №55

They are my local dollar store and they have everything I need.

Do
Review №56

Not a dollar store. A bit pricey but cheaper than others.

Ja
Review №57

Stop in buy something you dont need at a price you cant refuse its grate ...

Ja
Review №58

Typical dollar store, similar selection of items Ive seen in the lower 48

Jo
Review №59

Kinda rude workers.not that friendly.

Ri
Review №60

Great everyday stuff

Jo
Review №61

The store employee was rude

Ja
Review №62

Great prices!!

Ma
Review №63

Exploring

Sh
Review №64

Lots of odds and ends

Me
Review №65

Lots of options!

St
Review №66

Bad

He
Review №67

Cheap and clean!

Al
Review №68

Cheap stuff

Eu
Review №69

It lacks a lot to look like the dollar tree all the things that the dollar has to a dollar this store has them triple and they almost have nothing!

Information
43 Photos
69 Comments
3.6 Rating
  • Address:3020 Minnesota Dr #3, Anchorage, AK 99517, United States
  • Site:http://dollarzoneak.com/
  • Phone:+1 907-258-9663
Categories
  • Party store
  • Balloon store
  • Cleaning products supplier
  • Dollar store
  • School supply store
Working hours
  • Monday:9:30AM–9PM
  • Tuesday:9:30AM–9PM
  • Wednesday:9:30AM–9PM
  • Thursday:9:30AM–9PM
  • Friday:9:30AM–9PM
  • Saturday:12–6PM
  • Sunday:9:30AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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