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Quality Tune Auto and R/V
130 E Dowling Rd, Anchorage, AK 99518, United States
Comments
Jo
Review №1

Strongly recommended for tune ups, suspension transmission engine work, specifically front end replacement. Quick turnaround time, reasonable rates. Proven quality truck and passenger vehicle repair/maintenance.

As
Review №2

Great service. Quick and easy. Came in for front brake pad replacements and received a call during the process that the back ones were also low and offered to do those as well. Was glad they reached out. Snazzy business cards. Recommend this place.

Me
Review №3

My axle broke unexpectedly. I contacted Elliott and left a message before business hours and he called me back as soon as he could. My experience with Quality Tune has always been excellent. They care about your car and they care about you. I think thats important in a business nowadays. You are not just a number. I love these guys! Thank you Elliott! Elliott and his crew take time to explain to you what the issue was and I really like that! I would trust these guys with my car anytime!!

JD
Review №4

Called and was given professional service communication and recommendations just over the phone.

Th
Review №5

Great service. Everyone was nice and knowledgeable about the cars. They can get a bit pricey depending on the service but they will take care of you.

St
Review №6

They had no problems with taking my money but no ownership in the damage they had caused

ra
Review №7

The guys at quality tune are awesome!! Excellent customer service and communication!! Highly recommend in my honest opinion based on experience ⭐⭐⭐⭐⭐

Rh
Review №8

These guys are the very best in town and I recommend them to anyone who needs a GREAT MECHANIC...Surprisingly if they arent able to fix something (which by the way is VERY RARE) They will tell you who can. Elliott and his crew have been working on our vehicles for a long time and they are, and always will be, our go to Mechanics. Ladies just an FYI they will be honest and fair with you too. Just because youre a female you will find that Quality Tune is one of the best places to go if you want honest people working on your vehicles. I say this because when I was single I had bad experiences with Mechanics ( I didnt know about Quality Tune) so take the worry off your shoulders and call Elliott @ Quality Tune if you ever need your vehicle worked on.

Bo
Review №9

They did a great job on my truck.Thank you Quality Tune

Di
Review №10

I made an appointment within 2 weeks in advance, I also got an email reminder few days before my appointment. I scheduled my appointment at 8am and I got to the shop 10-15mins in advance.. I waited until around 840am and nobody showed up. Never got phone call or email again from them. Definitely not the best first impression and I dont know if it was just for me, but I wouldnt recommend a place that cannot complete their appointments.

Fe
Review №11

Completely satisfied with their work and time of delivery. Im sure you will have no problems with this business. Friendly and very professional . No gimmicks , and your car will be ready on time.Keep up the good work guys !

Al
Review №12

Fantastic service!!! Totally recommend!!!!

Al
Review №13

I went in for a alignment an they gave me my truck back with the steering wheel turned to the left, and they said it’s ok it drives straight.So I took it to the dodge dealership an the had it straight an running normal, they said it was a bad alignment job

Cu
Review №14

They work on my company fleet. Always get me in and out quick, very easy to work with. Recently they gave me a second opinion from what a dealership was telling me regarding a personal vehicle. They were honest, and showed me there was nothing wrong with my vehicle, turned out the dealership was trying to swindle me. Go with quality, and you won’t be disappointed.

Jo
Review №15

I was charged $1300 and the problem was not addressed there were no diagnostics done on the vehicle when they released it to me. I immediately saw the the issue wasnt resolved before driving off the lot and I had the mechanic check out why the problem wasnt fixed and he said hes not sure he didnt run a diagnostic because I didnt ask him to. I asked him why he would release an undrivable vehicle to me without checking to see that the problem was fixed and he started spouting out a bunch of nonsense to cover his tracks. I finally just picked up the car after they told me when conducting the diagnostic after the fact that it was going to be another $2500 to fix a separate problem that they didnt even know about.I got a second opinion and had the new mechanic run a diagnostic turns out the total for parts and labor were only $169.00.The part that was replaced by quality tune didnt need to be replaced and the other part that they told me Id needed to get wasnt causing problems at all. Needless to say I will not be returning to this sketchy business and will be reporting them to the Better Business Bureau.

Ma
Review №16

Great service they even texted the next day to make sure my truck was running good!

As
Review №17

Honest and professional, no long waits to get vehicle looked at and great work is done in a timely manner. Will continue to take my vehicles to them for work and recommend them to anyone!

Tu
Review №18

STAY FAR AWAY FROM THIS PLACE! They will con you into paying for something on your car that wasnt even broken and wont even fix the actual problem.

Ki
Review №19

Fixed me right up. I thought it was one thing, they said it sounded like another. They took care of the problem for a great price

Ce
Review №20

Fair honest prices, great service. Able to provide same day service the last two times we called. Answered our inquiries and made recommendations without making us feel stupid or pressured. Very happy and highly recommend!

Al
Review №21

Highly impressed with the customer service and timeliness to servicing my 2003 Ford Escape. Eliot and his crew were very transparent with price and how my car was going to be serviced. Recommend Quality Tune if you want to do business and receive great customer service (prompt service, technicians explaining the service and fair prices) and a cute puppy hanging out with Eliot is a plus.

Pe
Review №22

In all the 8 years I have dealt with this company, from the time they used to be on Tudor Rd and now to their new location on Dowling Road, I have never had any problem what-so-ever with this company, They are careful, do a good job and charge a fair price. See Elliot he will treat you right.

Da
Review №23

Eliot is a class act. He game me a pro/con list for waiting on certain repairs/maintenance compared to doing them now. I really appreciate the transparency and individual attention. I have not written many reviews in the past, but I feel compelled after receiving such great service and I cannot recommend him highly enough!

Ch
Review №24

Eliot is top notch! I would highly recommend quality tune for your vehicle. He is thorough but very fair. I had a recurring problem with my vehicle that has many other issue and he stayed focused and never tried to oversell. When the issue did not resolve he was great about communicating our options with me and persistent in solving the problem. He has since followed up with me to check in on the car. I am a young female with limited knowledge on auto repair and Eliot put me at ease that I would be well taken care of.

De
Review №25

I would just like to say this shop did an amazing job with my vehicle and i love the fact that eliot keeps me in contact with anything pertaining to my vehicle and even after i got my vehicle he cared enough to keep in touch and make sure my vehicle is in great shape awesome job well done.

Er
Review №26

I have been a customer for over 20 years.The service I have received has been exceptional and I have complete trust that they will take care of me in a way that I approve.

Ki
Review №27

Took my car in cause it was not starting and they claimed it was a bad computer even when I suggested that all it was was a faulty key battery. Charged me $120 to tell me I needed to tow it to a different shop! Ridiculous!

Pe
Review №28

Eliot and Don and their crew are the best and fairest group of technicians in town. I have been going to them for over 10 years for all my vehicle repairs.Nicest knowledgeable auto mechanics I have ever dealt with. Thank you very much for always taking the time and care for my truck!

Dr
Review №29

Come here anytime need anything mechanical and theyre quick honest and do a great job. Friendly people too!

C
Review №30

I have been taking my vehicles to Quality Tune for a very long time, and they have always done outstanding work, and the prices are very reasonable. Also, the owner, Eliot, is very honest and I know when I take my vehicle there I am not going to get charged for work that doesnt need to be done. Some places in town might be cheaper on certain things (but Eliot generally uses the BEST parts, so you get what you pay for). Ive done quite a bit of research on various auto shops in town, and Quality Tune is definitely where I would take my vehicle If I had the choice. Quality Tune has been MUCH cheaper on certain repair work than others, depending on the job being performed. They are also very quick. Highly recommend!

Ri
Review №31

Elliot and his crew put new brakes front and rear , half shaft , and found broken bolt on fan belt adjuster. Squealing fan belt was driving me crazy but they found problem and fixed it. No problems with their work. Shop is well organized , clean and very professional. They did not try to do anything that was not necessary. I would recommend them with no hesitation.

Je
Review №32

I have had two very good experiences here- first with tire change over when I brought in the wrong rims, competent, fast, fair. So I thought of quality Tune when my sons car was spewing out clouds of black smoke recently. Quality Tune gave me an inexpensive tow company to call, the car was in the shop first thing in the morning and the cooling system hose was fixed, ready to go by 9am. I appreciated the honesty, efficiency and fair price. They could have told us anything, being ignorant about fixing cars, but they didt. Thank you for getting us back to work and on the road

Mo
Review №33

Ive been going to quality to now for quite some time I take my private vehicles and the vehicles that I own for my company here I would not go anywhere else. There on time on budget very trustworthy and reliable

gW
Review №34

Great place to get your car serviced! They always explain what is needed and why. Prices are fair. Great location. Owners are always available

Mi
Review №35

Ive used Quality Tune’s service several times on all three of my cars. Eliot and his team is very knowledgeable, and very professional. Honest, friendly, great communication, and extremely fast services. Nothing but good experience. They are awesome!

Ma
Review №36

Had a chevy cruze 2012 clutch went out they fixed it. 200 less the quote. Tex me two days later to see how everything was. Great people and service been there before always tell people to go there. Great place

sc
Review №37

Eliot at Quality Tune is always honest and they are always able to squeeze us in no matter what. We have been going to Quality Tune and no one else for over 10 years.

De
Review №38

I brought my first Alaska vehicle to Quality Tune because it was a short drive from my apartment and I could walk home or to the University while they worked on the car. I continued to use them because of that same reason. But as time went on, Elliot and the rest of the gentlemen there got to know my vehicle very well because as much as I tried to take care of it, the previous owner had not. There was no shortage of work that needed to be done on my Olds Bravada and the work that they did was high quality. They take pride in the job even if your car is a piece of junk like my Olds Bravada. Eventually the day came when I brought it in for repair and they explained to me that while they certainly COULD fix the issue, it would be a better use of my money if I were to use it as a down payment for something newer. So I bought a newer vehicle and continued to use this business for whatever I might need. We have moved to new locations since I first started using them, but I will continue to take the longer drive because these guys won me over with the quality of their work and their incredible honesty.

Ou
Review №39

I had my car towed and the same day they started working on it. He kept me updated and all the prices seemed very fair. When I got the vehicle back everything checked out and it ran great. Haven’t had any problems with their work and I would highly recommend them!

Je
Review №40

Elliot and his crew are great. Quality tune is the only shop my family uses

Bl
Review №41

I dopped my truck off to have the alternator changed, thinking it would take a day or two, but it was done in less than an hour. I was totally astounded. These guys are good: honest and efficient. I highly recommend them.

De
Review №42

Great work a shop you can trust. All good guys

Ma
Review №43

I have gotten work done here on multiple vehicles and everything is done wonderfully and extremely fast. Elliott is amazing! Would recommend.

wi
Review №44

I highly recommend the folks here at Quality Tune. I had an unfortunate incident with a tow truck company that broke a part that was freshly installed by the technicians at Quality Tune and they above and beyond to help me out with getting everything squared away.They are honest and adhere to a high standard of service. If you need some work done, do it here!

Co
Review №45

Good guys. Never had an issue getting something fixed from them. Theyre honest, and if you ask them to, theyll show you whats going on. Ive had them pop the hood on occasion and show me exactly whats going on without dumbing their speech or insulting me as a customer.

Ji
Review №46

These people get good reviews because they offer good service at fair prices.

al
Review №47

I went to Quality Tune for several years, as far as I knew, they were great. after some time I found myself going to the shop more often, fixing things that have already been fixed. I went to get the ball joint replaced on my Jeep, this is where I noticed that they in fact where not fixing the correct things and charging me for things I did not approve. I looked at my receipt after I had my ball joint replaced and noticed it said REAR AND FRONT BALL JOINTS.... being a young, blonde, women I assume they figured I wouldnt notice. On most vehicles now a days there is only a front ball joint, not a rear. My jeep did not have a rear ball joint and they charged me $150 to replace a non-existent part. After this experience I took my Jeep to a new shop, one my father knows personally and had them do a full diagnostic of my jeep and review all of the parts that they said they had replaced the entire time I had gone to Quality Tune. Come to find, only about three things that they had said they fixed did they really replace, everything else I got charged for had not been replaced in several years. My entire steering unit went out (they said they fixed all of that), my heater core blew and corroded my front passenger side floor and electrical (they said they did not cause it) and my brakes I had them replace three times were never replaced. Needless to say I could have been seriously injured or killed due to their negligence. I would NEVER recommend this shop to even my worst enemy!

Dy
Review №48

Elliot and his guys helped me out of a tight spot. Usually I change my own oil, but the other day, I stripped out the drain plug. They could have seriously taken advantage of my situation, but didnt. If I ever need more work done, you know where Im headed. Thanks guys!

Er
Review №49

Ever since I owned my first vehicle up here, Qualoty Tune has taken care of me.

An
Review №50

They Tell you a part is going to be $630.00 and 100 for one hr labor and when you call auto zone they have the part for less then 200 and you can fix it in 10 minutes! Dont get parts through them without double checking another place first!

Yo
Review №51

Great customer service, quality work, upfront with costs. We will be going back for future services!

Tr
Review №52

Great service. Knowledgable staff. Very helpful

Vi
Review №53

Every experience Ive had with Quality Tune, routine maintenance or panic mode has been tended to immediately, with conservative measures for me as a consumer and done timely and efficiently. I trust them with anything they say regarding my vehicle......

To
Review №54

Ive used these guys for years and have always had prompt excellent service.

Tr
Review №55

Much pricier than Jiffy Lube and they dont offer the oil tip-off follow up service. Nice staff though.

Ro
Review №56

The place to go for auto repairs.

Ca
Review №57

My family has used this place for many years and still does. I have only received honest prompt service from this shop, I recommend them.

Da
Review №58

Got my tire fixed. good honest service and nice people.

br
Review №59

Always a good experience. The service is always kind, knowledgeable and willing to help!

Am
Review №60

Find a replacement tire for my car. For our truck, changed over tires cheapest in town

Br
Review №61

This place has always been on top of things. Good service!

Ke
Review №62

Highly recommended

Me
Review №63

Honest and fast service!!

Ma
Review №64

Pros

Information
64 Comments
Rating
  • Address:130 E Dowling Rd, Anchorage, AK 99518, United States
  • Site:http://qualitytunealaska.com/
  • Phone:+1 907-562-5462
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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