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Extra Space Storage
155 S Adams St, Anaheim, CA 92802, United States
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Extra Space Storage
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St
Review №1

Petra was amazing! Extremely helpful and very knowledgeable! They have tons of units and all on one level! Easy in and easy out especially with a car and trailer. Great deals and even better prices! I highly recommend them for any storage needs you have! Very clean and maintained well.

Me
Review №2

Angelica Vasquez, store manager, and her team explained all the options available. We obtained the unit for a nonprofit organization so every dollar counts. The best prices in the area

am
Review №3

Alissa the manager on site was very helpful while I purchased my boxed and packing tape ^.^ great customer service couldnt have ask for a better helper and for my next shipment I need to pack I will be coming back to this facility to get my boxed and tape

Lu
Review №4

Very friendly and great customer service. Dora calls and greats you with the most professional and friendly attitude. Have never had any issues in the year Ive been here. Very clean and safe. Highly recommended this place.

Su
Review №5

Been renting here for about 1 month already and they’re very nice very scenario give you lotta information that you need great deal

Je
Review №6

Angie was incredibly accommodating and helpful! This place has excellent storage and excellent customer service.

br
Review №7

Petra was very helpful, aimed to please. Was very thorough. Definitely 5star customer satisfaction.

Su
Review №8

Went to get some things out of storage the girl behind the counter was just lovely because I wasnt sure what key I was supposed to have

He
Review №9

Dora and Angie, was great customer service.Really quick, fast just the way I love it with a discount!Great storage place!!

Mi
Review №10

Great place with a great staff and desk management. Very clean and friendly place. Well run and right off the 5 freeway.

Sa
Review №11

Very efficient and quick move in and move out. Petra was super friendly and helpful!

Je
Review №12

This is my third time coming back... they always have excellent customer service and a clean facility! The only thing they need to work on is extending additional discounts to returning and customers who rent for extended periods. But amazing

Pe
Review №13

Petra was very helpful she was very polite, definitely recommend this storage facility to friends and family.

Se
Review №14

Manager Dora and Angie have Ben very helpful to me and my husband. Recently I had a situation come up where my husband was the only one who could get a new key to our storage, but my husband is incarcerated I told Dora. In my mind I said oh God how will I be able to get into my storage? Dora assisted me with information I didnt even know would work to get the key. Power of Attorney. Then I thought Ive got to get his signature and how would I do that. No visits due to Covid. So I called the Attorney we got my husband and he did the rest. I got my key and now I can open it all I want. Thank you both Dora and Angie for your help and professionalism. Serina & Alvaro space # 543

Lu
Review №15

The building is very clean, the prices are very fair, and the staff is super helpful.

ma
Review №16

Dora is a very pleasant person .she is the right person for the job.her new name is sunshine

Ty
Review №17

I was very pleased with the service provided. There were no issues and Angelica made sure I had everything I needed to make sure my unit was perfect for me and my things. I’ll definitely be coming back.

Ro
Review №18

Petra was amazing great service. Very accommodating

Al
Review №19

I have had my storage unit for a couple years here. No issues. The staff are great angela and Dora really look out. Dora stops by and speaks to me when I come to by my unit..she’s really cool.You want to feel your property is secure because you don’t come often. I do here.Thanks for your service

Jo
Review №20

Dora & Angie Awesome very helpful totally recommended both to my friends and whos ever looking for stories they are very good service

Pr
Review №21

Dora was a sweetheart and offered help when needed. She took care of everything and made our moving a lot easier. Never had any trouble or complaints at this storage. Very quick and to the point.

Ch
Review №22

Dora was very helpful in assisting me with upgrading my unit! Highly recommend this location!

Ju
Review №23

This has been the absolute worst storage renting experience. After our unit was broken into and burglarized a month ago, only the hatch was broken so they told us to just put our lock back on it and use the same lock/key with new hatch. 3 other surrounding units were broken into also. The insurance company they provide they we paid for also has not responded to our claim filed back in February for our burglarized belongings. I called both the manager Angie and on site person Dora to confirm last week that we were moving out this Saturday and paid our final balance and confirmed gate/key/lock would work. We arrive today with our movers and our lock is gone and has been replaced with a new lock/key without our knowledge or without us having a key. We are locked out of our unit, no one has answered phones or emails and they don’t even get in until 9 and we are paying our movers who are here. It is so frustrating to have both an unsafe storage facility and extremely unorganized employees. Would not recommend this facility to anyone.

Er
Review №24

Dora was great I was in and out in 10 mins, great deals and very easy process

Ro
Review №25

Angelica is the sweetest !!! She great has good customer service is very helpful friendly respectful good fair prices I definitely recommend going here thank you again Angelica 😋

Ju
Review №26

Joe was awesome! We walked in and was greeted with a smile. He explained the process, gave us a tour of the facility and signed us up. The place was clean and dry. Would recommend Extra Space to everyone!

Je
Review №27

I love that it is all on one floor and the gates require a code to get in and out. The unit I looked at was clean and ventilated. I was able to use auto-pay and I like that it is easy to change it if I want to. Arsenio was great to work with. He answered all my questions and helped me make a good choice. This is my 3rd encounter with Extra Space Storage. I have got to hand it to you folks ...you sure know how to choose great employees!

Ce
Review №28

Great place!, been to many storage places this one is best by far... Great access and security..

Jo
Review №29

We just got a storage here its so clean and safe. Dora helped us out she was so nice.

Na
Review №30

Super helpful staff, spoke with Dora and she was very knowledgeable about my units!

ma
Review №31

Excellent service. Specially the person that help me out with all the paper work. She is great. Thank you “Dora “.

Jo
Review №32

Good to see staff members making their rounds to keep a secure clean environment for all keep up the good work and thank you

Aa
Review №33

Dora was excellent. Had an ant problem and she solved it as I mentioned it to her.

To
Review №34

Just got my storage and the property is clean and safe. The lady dora helped us so much thank you.

Ci
Review №35

Excellent customer service! Dory was a great help!

Am
Review №36

Angie is amazing! Super helpful and great access hours!

As
Review №37

I am sooo grateful for Miss Dora she was amazing!!!she helped me out step by step it was very helpful.she was very patient and polite!I really Appreciate her time with me.

Pa
Review №38

Petra is very informative and thorough.

Je
Review №39

Awesome experience! was looking for a unit to store my home supplies and Dora was super helpful very nice and got us exactly what we were looking for.

Jo
Review №40

Dora helped me out she was really really helpful and friendly I recommend this place to everyone

Da
Review №41

Exellent service ,thanks to DORA she help us out really efficient and polite and fun person ...Thanks DORA...

An
Review №42

I enjoy doing business here. Angelica is the sweetest lady.And yet professional as well.

Ru
Review №43

Dora is extremely helpful and most understanding sense i showed up right before closing and she still helped me rent a unit tonight. Dora you are appreciated!!

Ce
Review №44

Outstanding service by Dora , I strongly recommend nthis place.

Cl
Review №45

Dora was very very helpful did a great job everyone at this facility has been very very good

Ja
Review №46

Great location, friendly staff. The manager lives on site, so I dont have to worry too much about late night break-ins and things of that nature. Overall it has been a good experience so far..no complaints 👍🤙

Da
Review №47

The only thing i like about this place is their gate hours and the ladies that work in the office..they went above and beyond to help me when i needed it. . ..THANK YOU

Ya
Review №48

The best storage facility ever! Workers are super nice and always help you!

Je
Review №49

Clean unit, good price, and Arsenio was a great help to me in choosing and setting things up for me. Quick and easy. Very satisfied.

Rj
Review №50

Very friendly and great service.i highly recommend.

Ka
Review №51

Its a nice pretty rmy space.& its kept well clean here.& the staff is very friendly & helpful.

Lu
Review №52

Dora was very kind and handled our situation with upmost care

ka
Review №53

Nice expierience.Angie was very polite very efficient and answered any question we asked. The premises looks very clean neat nice plants and flowers.Overall had a very pleasent experience.Highly recomend Extra Space Storage!!

Th
Review №54

I have been at this location for over two years. I have three units there. This place is gated and secure, and always clean. The girls in the office, Angie and Anna are really helpful and always so nice. I highly recommend this storage facility. Its one of the best if not, the best around. James B

da
Review №55

My storage unit got broke into 2 times in 2 weeks they stole everything of value my mom who just passed away they stole all her jewelry ,priceless,also,my Louis vitton luggage and much much more.They take no responsibility for this....theres no light in my section and no video ,not even a sorry....all they said Is too bad u didnt have insurance,I regret that now...

Bl
Review №56

Dora gives good service.

Na
Review №57

We enjoyed our stay here. It was very close and convenient to home. A little pricey for us personally but it was worth it. Angie was always very helpful and attended to any needs we had. Everything was great. The place felt safe and clean. No problems. Would recommend.

Mi
Review №58

I reserved my spot online which was significantly cheaper than the in-store price and got a call within 5 seconds of reserving asking me about what my storage needs were. The ladies upon arrival were so nice and friendly. Ana walked me through the whole process and was honest and knowledgeable about everything. Was in and out within 10 minutes. So easy and great customer service. Thank you!

Ma
Review №59

Customer service was awesome. Angie was friendly and accommodating. . Clean surroundings.

Au
Review №60

Dora was awesome!

Je
Review №61

Great Location easy Access!

Ro
Review №62

I really enjoyed checking into this place great customer service experience and I am very pleased with the price and space

Jo
Review №63

Dora is very customer helpful

Vi
Review №64

Very friendly and helpful staff, clean and low storage rates. I highly recommend storing at this location the ladies make the whole process easy and fast. I left knowing that my stuff is in a safe place.

Ma
Review №65

Angelica was very nice and it was very social and the first conversation without mentioning Covid 19 is it’s a person since February

Je
Review №66

Angie was super helpful and friendly.

ro
Review №67

Great facility , Friendly staff , safe facility

zi
Review №68

Angie is awesome. Period...Very knowledgable and super helpful in suggesting options that suited my specific situation and need. If you need storage, please see Angie. You won’t be disappointed.

Pe
Review №69

Great customer service Was provided at the storage location. Made my move an easy one with no issues.

ut
Review №70

Dora and Angie where very helpful

St
Review №71

Start to finish, no hassle. Angie was really helpful with completing our paperwork and showing us multiple units. We even got a discounted flash price online which is great!

Ka
Review №72

How do you have the best experience ever with storage?!? :)We had the BEST EVER experience. Ralph mad everything smooth and easy. The units were clean and well managed. Felt so comfortable storing all our belongings. From beginning til the end it was awesome experience. We would totally recommend this place, and if we ever need storage again, we would come back to Extra.Thank you Ralph!

Ye
Review №73

Great prices and service . I like that it is all 1st floor access. Made it easy to move in. Thanks!

Fe
Review №74

I love this place because from the moment I walked in Ralph and Christina greeted and welcomed me with a warm welcome and smile. They were awesome and really gave me the peace of mind that this was the best place for my storage. I would strongly recommend this place to all family and friends. Ask for Ralph or Christina they are the best. Thanks so much guys! Five stars ⭐️⭐️⭐️⭐️⭐️

Se
Review №75

I have used a lot of different Storage facilities and particularly Extra Space in Anaheim ONE OF THE TOP OF THE TOP!Awesome and very friendly and helpful stuff over here. All the time if I have any questions or they are always here for me !I will be definitely recommending to anyone stop by and check it out !Wish you all the best guys.

Di
Review №76

I strongly recommend you use this Storage Company. Ana helped me. She is magnificent. Amazing and outstanding customer service.

So
Review №77

Happy with services n prices... MRS. ANGIE N MRS. EDEN... R VERY HELPFUL LOVE HER SERVICE ALWAYS VERY ATTENTIVE... THANK U MRS.. ANGIE GREAT JOB ..

No
Review №78

Great customer service. Ana and Angie gave me a great price and were very happy to help. Really good prices and all units are first floor access.

Th
Review №79

Great hours great service very clean customer service friendly I would recommend anyone to come here the best Storage ever

Fr
Review №80

Great help! I was in need of a storage unit and Angie was able to help me out and get me into a unit within a few minutes of coming into the store.

Ta
Review №81

Service was fast and easy. Staff was very nice, this unit is going to help me out alot. Happy with the service.

Je
Review №82

Exceptional service and great employees. Honest and answered all our questions about their storage units. Great prices and the gates are open until 10pm which is a big plus. Thank you guys and keep on with the great customer service

ga
Review №83

Fast quick service. Very welcoming. Cost is low and affordable

Bo
Review №84

Everyone is so nice and friendly when I go in, Angie, the manager, always goes above and beyond to resolve any issues in a professional and timely manner. I will continue to rent a unit here and recommend my friends and neighbors to do so as well. Thank you for providing excellent customer service.

Si
Review №85

Never had an issue, premises are kept clean. Rates just rise quickly throughout the year.

Fe
Review №86

These guys are awesome. I use them for my business. The property is very clean and there gate hours are the best. And they are easy to get to. Right of the 5 freeway. Ask for Ralph. He is the manager, hell take care of you.

An
Review №87

Angie was friendly and very helpful. Made renting the storage process very easy :)

jo
Review №88

I have had the best experience with them. And couldnt see myself anywhere else.Angie Vazquez is the best!!! I was here a year ago and she was so helpful. I Highly recommend Extra Space Storage.

Ru
Review №89

Awesome service by Zach! He was very professional and answered all of our questions. He price-matched a great special and we were offered the first month half off. The office and location are extremely clean and well lit. He made the process smooth and pleasant. My fiancé and I are grateful that we now have one less thing to worry about! Now we can focus on our wedding and honeymoon 100%

De
Review №90

Very good customer service. The staff is so nice and helpful

Je
Review №91

Super friendly and very helpful! I enjoyed that they were able to show me the unit first.

Er
Review №92

Absolutely, can not say enough nice things about the Extra Space on South Adams. To say they have been helpful , does not give them enough credit. They have truly went above and beyond. I am the owner of a company and frequently use storage facilities around the country. I have never worked with one more delightful than this one. I had to have multiple things delivered to my unit and was not able to be there to over see any of them. I was in TN and would not be able to be in Anaheim for another month. The items were extremely important to our client and there was no room for error. So when one delivery went disastrously wrong, you could imagine my panic. The awesome people at Extra Space took care of everything, got all the items into the unit and even sent a pic to put my mind at ease. Just wonderful people , would have ended up costing me a lot of money and a client , if not for their extra effort to make sure everything was right.

Ch
Review №93

I used Extra Space Storage a year ago and was very satisfied. I need to use them again and I just rented out another storage unit today because of the excellent service and the gate hours being more later than most storage locations. Angie was the one who assisted me and was very helpful and nice. I definitely will recommend Extra Space Storage to anyone I know.

Do
Review №94

Great services,

Jo
Review №95

Dora was nice

De
Review №96

Had a great experience here. Units were clean and well lit. The free moving truck made things much easier. The staff was very friendly and helpful. Id definitely use this place again.

Es
Review №97

Came in to Extra Space Storage tired and worried after thinking i wouldn’t have a safe place to put my belongings. Angie was extremely helpful and courteous. She explained how everything worked and they even had my niece and nephew coloring while they talked to me about availability and they had just what I needed. I will most definitely be referring Extra Space to my family and friends.

Ty
Review №98

Had an excellent experience here! Matt helped me out and made everything very easy to understand. Trying to figure out my needs and options was such a pain on my own. Thanks again for the help and making a stressful situation less stressful!

Ar
Review №99

Store Manager Angelica gave the best Service , she is very informative and explains the whole process of ExtraStorage.I would highly recommend ExtraStorage to friends and family because of People like Angelica.

Je
Review №100

The best customer service Ive received with Extra Space Storage... Thanks to Ralph and Christina! They were very friendly, helpful, and knowledgeable! They were able to answer all my questions and they resolved my issues easily :) They were easy to talk to so it just made everything go smoothly. Thank you thank you for all your help!

Information
37 Photos
100 Comments
4.9 Rating
  • Address:155 S Adams St, Anaheim, CA 92802, United States
  • Site:https://www.extraspace.com/storage/facilities/us/california/anaheim/1000000253/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_NDA1MDQ5MC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 714-563-0331
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Records storage facility
  • RV storage facility
  • Storage facility
  • Warehouse
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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