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Fuccillo Chrysler Jeep Dodge RAM of Amsterdam
4589 NY-30, Amsterdam, NY 12010, United States
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Fuccillo Chrysler Jeep Dodge RAM of Amsterdam
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Sa
Review β„–1

Buying a car is a HUGE deal all pun intended 🀣 I traveled to this location due to the great reviews. It was all worth the hour trip. When entering I was greeted by Wayel the manager who introduced me to Rich. I explained I was on a budget being a mom I had to stick to it but I had hard wants for the vehicle with my budget. We test drove two cars and he hit it on the nail. The whole time it did not feel like I was in a dealership but in a family home. Everyone was so kind and had great personalities. After I saw Jim in finance who explained the packages they had to extend my warranty. He had such a kind demeanor with all the questions I had. When It’s time to trade in this car I will be going to see Rich and the team again. I can’t give enough kind words with how amazing I was treated. Thank you so much for getting me in my dream car!!

SO
Review β„–2

This dealership treated me like family from the start! The GM , Wayel & sales manager Ryan were outstanding! When they didnt have the Jeep i wanted, they had it built & shipped here for me! I look forward to a long relationship with this dealership for years to come! Would HIGHLY RECOMMEND!

Je
Review β„–3

Tanesha and Mike were great and extremely friendly, I felt at ease dealing with them. Everything went nice and smooth and was one of the best car dealership experiences I have had.

Se
Review β„–4

Our sale clerk Ahmed was absolutely amazing! He was friendly, professional, listened to what we wanted , and made this experience easy. We had such an amazing experience we ended up purchasing two vehicles! We highly recommend Amsterdam Fuccillos, especially Ahmed!!

Ri
Review β„–5

From start to finish the crew at Fuccillo Dodge we’re professional and friendly, they did everything in their power to get me financed and in the vehicle I wanted. Jazmyn, Mike and Anna were great! Hands down easiest experience I ever went through. Will be back next round for sure!

BE
Review β„–6

We had a great experience, Ryan our salesman was excellent, asked all the right questions to put us in the right vehicle. He never wavered and new every answer to every question without hesitation. That made us 100% confident we had the right guy! Thank you again Ryan...We would highly recommend him for anyone looking for a new vehicle. The finance team came through as promised and were very patient and explained everything in great detail. Absolutely a 5 Star experience!!!

Ka
Review β„–7

Courteous, friendly,thorough and always a smile on their faces.Very knowledgeable, they hooked up my phone by showing me how.I would highly recommend them.Rich Birkmayer was my salesman and I would highly recommend him.Tell him I sent you.Thank you one and all

ad
Review β„–8

Great place to buy a vehicle I have purchased several and dont need to look anywhere else.

Jo
Review β„–9

Service depart was friendly and fast. Scott did a great job.

Ka
Review β„–10

Jackson Dunn was very helpful and did everything to make our visit and buying a 2021 Jeep Compass. Thank you so much.

Co
Review β„–11

We cannot say enough about facilo dilo Dodge in Amsterdam they were courteous they were kind they went out of their way and my dream was to always own the truck 1st time owner of a truck and they did it I would a highly recommend them to anybody thanks again

Ja
Review β„–12

Well... I scheduled recommended 15000 mile maintenance with rotation air filter and all that... Have had my vehicle for 17 months ...I was surprised when the desk tech came in and told me they were recommending brakes.. Lucky I didnt come with the money to do the service so declined.A video is always sent after service so you can see whats being done and to my surprise the mechanic said my brakes looked good !! Not that they needed to be replaced !!What the !!Pretty disappointed !

Ja
Review β„–13

I was Pre Approved before I walked In so, it cut down the time waiting. I purchased a Certified Used Vehicle, was a little upset their were no floor mats and the emergency inflation device was missing parts. Overall the experience was pleasant and would shop there again.

Da
Review β„–14

They were absolutely amazing. Got me what I wanted at the price I wanted. Will definitely buy my next car here.

Je
Review β„–15

Thankful for getting the approval with a great payment and rate, however, I notice a cigarette smell when I test drove the car and figured it was just the salesman in the car. After a few days I noticed it was still in the car and assumed it would go away. Have had the car for two months and with it getting warmer it’s terrible. Just had to schedule and pay someone to deep clean the interior $172 to get it out. Clearly, it was smoked in . Just figured a proper detailing before delivery should have been done. I knew it wasn’t great because I went back through it the day after and there were crumbs and garbage in areas of the car but the smoke was clearly embedded.

Ch
Review β„–16

I found a black Subaru Impreza Sport Premium (hard to find, they go quick) on their website. I made an inquiry and was called immediately by Jasmine. She coordinated an appointment and I came in that afternoon. She greeted me upon my arrival and handed me off to Josh, my salesman. He was courteous and professional. Josh brought the car around and off we went for my test drive. We got back and got down to brass tacks. Jim was the finance guy and I saw him hard at work fighting to get me the best rate for my loan. He ended up getting me a loan at 3% lower than the best quote I was able to find on my own. I drove out of there under 3 hours after I walked in with my new car!All in all, a great experience. I felt like all the people I dealt with had training on courteous, efficient and professional customer service... Which is way more than I can say for any other dealership I visited during my car search. Kudos guys!My girlfriend came with me and we are planning to head back there next month to get her behind the wheel of a Jeep Renegade shes been wanting!I highly recommend this dealership if youre in the Capital Region or even an hours drive away. Theyre selection and service was what youll want in a dealership and worth the trip.

Ga
Review β„–17

Alex and Mike were amazing and made the process of buying out my lease seamless!

Ti
Review β„–18

Bought a new Jeep Grand Cherokee... Im sure it will be awesome ☺️

ka
Review β„–19

Love coming here! The Staff here are absolutely amazing and help as much as possible not to mention they’re very good at what they do. I’ve had my jeep worked on in the shop here many times and they always do amazing work and never disappoint! Recently I just got an oil change done with lance and he made it super quick and easy. It’s Definitely worth coming here if you want to buy a car or get yours serviced.

Be
Review β„–20

Service was much faster than I anticipated. Very friendly staff, and they didnt try to sell me on additional work.

Al
Review β„–21

Wow! What a visit! My wife and I went to Fuccillo Chrysler, Jeep, Dodge and was quickly greeted by Mr. Jose Torres. Let me tell you how informative he was in every vehicle we looked at. He was very patient and a great listener to our request on what we wanted. For the most part, this dealership is very well kept, respectful, and always a smile on the employees faces,, as far as we can see over their masks.😷We had a bit of issues with our financing a vehicle but Mr. Torres didnt give up on us.... but now, were a happy proud owner of our Dodge. A lot of thanks goes out to Mr. Jose Torres and his co-workers. What a hell of a team Mr. Fuccillo has there in Amsterdam, NY.πŸ˜ŽπŸ‘

Da
Review β„–22

Purchasing my truck was a pleasure. My salesperson Jasmin was was willing to spend time to help me find the vehicle with the options I wanted. Only complaint would be that delivery took 2 hours which is far longer than my other car purchases. Maybe because I took delivery on a Sunday?

Mi
Review β„–23

Jamie Steiner went above and beyond helping me find a new car! He listened to my needs and gave me honest answers. I found the perfect vehicle within my price range! No hassle, no pushy sales pitches. A+!

Mi
Review β„–24

Great people to work with to get a car or truck. Their service center is very good and very knowledged and the vehicles. And the prices are not bad.

Al
Review β„–25

Well I got a 2015 Trax in January 2021. I was told my car was in great condition no issues. Well two months later on March 23rd it broke down and wasn’t seen until the next day and turns out it was the turbo charger that went. A turbocharger is a MAJOR repair. So a few weeks go by and they ran the number on my defective turbo and it pulled all the codes. Now idk how a car that’s 6 years old just suddenly pulls codes now I feel as though all that should’ve been looked at at the time of inspection so I’m beginning to think it was just passed off. So now a month later, my car is fixed but they didn’t know the new turbo has to be calibrated and I may need to wait until Monday to get my car on something that can take about an hour to do. I don’t recommend this place. I have about a right mind to file a lemon law complaint I’ll be calling later today on 4/24.

Ch
Review β„–26

If you’re looking for a place to buy or service your current vehicle choose Fuccillo Chrysler Jeep Dodge Ram of Amsterdam. They make each visit painless and take care of your from beginning to end. Specifically, Lance Hopkins in the Service Department has been my go-to of recent. He is not only friendly, but knowledgeable and honest. Your car is quickly diagnosed, parts are always available and fixes completed so you can be on your way with no hefty bills to pay!

na
Review β„–27

I had the best experience with them. They are very accommodating, they really do listen to what you want to achieve, and they are very honest and upfront. Thank you to Tiffany, Mike, Jim, Jackson and Tanesha!

Ka
Review β„–28

We had a terrible experience with this service department. Our Durango was in their shop for 3 weeks attempting to diagnose a significant antifreeze leak, to no avail. We finally picked it up and paid for other work that ended up being done. When we got home we checked and found the resevoir was empty and the antifreeze leak was evident in our driveway the next morning. They took it back in. They got it back to us within a couple days--they sent runners to drop it off in our driveway without even calling us or telling us anything about what they had done. Left the receipt in the car. I wondered what they intended to do if we werent home to receive the vehicle?? Leave the keys in the ignition? So we took this as a message from them that we would not be welcomed back, which was fine because we had no intention of returning. Unfortunately, in the near future we would find that our AC didnt work. We took it to Armory Dodge in Albany (where they were WONDERFUL). Unfortunately Armory advised that the AC lines were damaged due Due to a previous repair in which the lines were positioned incorrectly, causing them to rub on the driveshaft, also resulting in damage to the transfer case weight. Armory advised that the part would normally have been covered under our warranty, however it was not covered due to the fact that the damage was a direct result of human fault. They were apologetic but advised they could not do the repair because it needed to go back to the place responsible for causing the damage. Lance in service, when alerted to this issue acknowledged that they had in fact done work on the rear AC lines. We had an appointment for them to look at it on a Wednesday at 10 am. Spoke with Lance. He said he would call me back that day. Finally, I had to reach out to them on Thursday afternoon around 3:30 pm in order to find out what was going on. Communication was terrible. They avoided my phone calls to the point that I had to call from a different number to get them to pick up. I ultimately reached out to Wayel Algabyali (whose name and number I found on the google reviews). He was also sent a copy of the report from Armory. He met with the service team and advised me that he would call me after talking with the VP. After 5 days passed, he never called me and would not respond to my calls or texts. We finally called to find out what was going on. Lance advised that they denied any wrongdoing, would not perform the repair, and we are free to come get the vehicle. Now filing BBB complaint. Would discourage anyone from going to this service department.

Bi
Review β„–29

Another great service visit at Fucillo Chrysler Jeep Dodge RAM of Amsterdam. Friendly staff and easy appointment set up are the norm.

Ha
Review β„–30

I have been servicing my jeep wranglers here for years, and have never been let down by the service department. I am always taken care of, kept in the loop, and provided a loaner if needed. Lance in particular has been exceptional! I continue to service here despite it now being nearly 40 minutes out of my way which is proof of how much I like the people, and how much I would recommend them. A great team!

Pa
Review β„–31

I have nothing but praise for Fuccillo Chrysler Jeep Dodge Ram of Amsterdam. Each and every experience that I have had here, I have had nothing bellow stellar service. When I need service on my vehicle I don’t hesitate to give them a call. Lance Hopkins in the Service Department knows his stuff and is also very honest and open about what is and is not needed to be done, time frame and cost. I have also dealt with Fred S. and Sharon in the Collision Center and because of their service I am still driving the same 2013 vehicle and it looks brand new ! They know their stuff and I consider these people my friends because they treat me the same!

Ge
Review β„–32

I needed a new car. So I went here to see if they could help me (they did so, thanking the finance guy!!). I explained to the sales girl that I was recovering from chemotherapy & I needed her to be quick with the sale. She kept repeating one more minute several times and was very slow and did not really know her product. The store had a full day to get my certified 2019 Jeep cleaned and ready to go (they never cleaned the muddy floor in the backseat) and the sales girl had all day to get the paperwork ready to sign. In short, she was too preoccupied with a customers dog, who was just a giant baby that layed at its owners feet that it took 2 hours to sign the papers and then she forgot one so I had to go back right away to sign it. The finance guy was awesome though!!

A
Review β„–33

We couldn’t be more happy with the service we received at Fuccillo Chrysler Jeep Dodge when purchasing our new vehicle. Our sales rep Jose & Sales manager Mike were very knowledgeable and made the process seamless. They put a lot of time into us So we could get the car we really wanted and made this deal happen. Thank you both for all the time you put in and not giving up! If your looking to buy a new car I highly recommend you go see Jose.

Br
Review β„–34

I went to test drive a car around February, after the test drive was done, we went in to talk about trade ins and pricing. DO NOT COME HERE THEY WILL LOWBALL YOU! they offered me $175.00 for my vehicle because I had jumper cables in my car, as any diligent car owner should. They assumed something was wrong with my car. When you assume... went else where and received 2100 for a trade in, dont lowball your customers based off of ASSumptions.

De
Review β„–35

The experince there is very excellent with lance in service dept

br
Review β„–36

Great place and great people. If you ask for what you want it makes your experience much easier. Great job Fuccillo I love 2 Jeep Grand Cherokees.

Fl
Review β„–37

I purchased a 2020 Jeep Compass from Fuccillo and I will say that this was the BEST car buying experience I have EVER had. The staff went above and beyond to make me feel comfortable. The Sales Staff of Lindsay, Jazmyn and Mike were so friendly I felt in good company. Tony from the Service Department answered all of my questions, he is very knowledgeable. The overall transaction took only about 2 hours and I was out the door driving away in a fantastic new vehicle. I highly recommend Fuccillo to everyone, as I know I will be using them for all of my future car purchases.

An
Review β„–38

Great place and Great salesman.... The process was so easy..

Ni
Review β„–39

Thank you for the great service at Fucillo Amsterdam! Appreciate your help Rich and Jim!

Ar
Review β„–40

Ive been here a few times and have witnessed a few incidents that are disturbing. My most recent I witnessed a rant between 2 employees that one utilize the f bum 10 times or more towards another. I strive to stay local when doing business but when you show no respect toward your customers or coworkers Id rather drive the extra mile for a better experience. I would like to continue this conversation at a corporate level.

Sa
Review β„–41

Problem with the vehicle and the key fob was not fixed they dont understand what it is not acceptable answer to me, the gentleman that signed me up was very nice but I did not appreciate my vehicle being worked on by someone that did not wear gloves or a mask. I feel my vehicle is in clean now I have no idea what these people have.

An
Review β„–42

Bought a CPO 2019 jeep from them in June. 2 weeks later there was a problem. I called and got a service appointment for the following week. They couldnt find the problem, but said to come back if it happened again. Happened again the very next day. Called and got another appointment for the following week. By that time I had found out that this is a serious safety issue with that particular model, but they were not willing to help me. Esp. the service manager, Lance, never even called back when he said he would. So I took it to another local dealer, who gave me a rental for the time my car was in the shop. They found a recall/service bulletin for that problem, and fixed it free of charge. Friendly service there compared to the Fucillo guys who need some serious lessons in customer care. When I spoke to the general manager, he had not even heard of the problem I was having, But his apologies were pretty hollow and I am sure he did nothing about the lack of cooperation from his people. Never ever going back there, and highly recommend you stay away from them. Took me 6 weeks of dealing with them, Armory had it done in a day!

Ma
Review β„–43

Bought my Jeep at Lia, but have had amazing service at Amsterdam Fuccillo instead. I now drive out of my way for service because of Lance Hopkins! He’s kept my Jeep running smoothly for 6 years and has always been polite and professional. I’m looking forward to my next Jeep that I will purchase at Fuccillo and continuing my service appointments with Lance!

Al
Review β„–44

Usually looking for a good car to buy from trustworthy people is a challenge on its own. Jose took care of me and made my experience in finding the right car for me and my family a wonderful and cheerful experience. The next time I hear anything from my friends and family in regards to finding a car and great service I will recommend Jose again 10 out of 10 times.

Ja
Review β„–45

Lance has been taking care of our 2008 Chrysler Town and Country for a long time. The past year he has managed to bring it back to full operation and it is actually better than it was when it was brand new. I know that is hard to believe but the vehicle actually rolls much much better and is smoother driving down the road. We are trying to get it to last until we can buy a new 2021 Pacifica later this fall when they come out. This van has been all over this country pulling our camper and it has never let us down. lance made sure that when maintenance was needed it was done well and did not leave anything to chance.

Am
Review β„–46

Jose was very professional and so helpful. He patiently answered every question I could think of and even offered answers to questions whose importance I hadnt even considered. If you choose to shop here ask for Jose. You will not be disappointed!

Lo
Review β„–47

Thank you Dave June for finding me a car at what I can afford. Love it

Sa
Review β„–48

Honestly, what wasn’t great about my visit there? Antonio is a wonderful employee, absolute joy, and managed to work with Dave to get me the best deal I could get. I’m so glad I ended up deciding to go here and to follow through. I’m absolutely in love with my car and the service I received. If you’re thinking about doing it, just give it a shot, 100% worth it.

Ni
Review β„–49

Jose is one of if not the best salesman to work with. Down to earth cares about his customer needs as well as their wants. I recommend many customers to him because I know that he will treat them with respect as well as care. Need a vehicle? Visiting Fuccillo in Amsterdam? Go see Jose Torres.

Jo
Review β„–50

Doesnt feel welcoming. Staff are too busy chatting with one another and carrying a conversation with their co-workers while waiting on you. Could of just the day I was there for service, However couldnt wait to leave. Also my car was done for hours without me calling them to check on the status I would never had known it was done.Positive stars for cleanliness. As well as staff was properly dressed and uniformed.

Ni
Review β„–51

I have bought my vehicles from here for years they are so friendly! This last time I had the pleasure of having Nivek as my salesman. He was extremely helpful and friendly! Anytime I have a question I shoot him a message and hes always very quick to help me out!

De
Review β„–52

I had an awesome experience with Nivek. He was a pleasure to work with. I would recommend him to my closes friends and relatives. Thank you for having such a wonderful, polite and knowledgeable person working for you.

Ja
Review β„–53

Lance was amazing in the service department. He helped up the whole way when our car broke down. Got us into a very nice loaner car. Lance is always friendly and gives great customer service. If you need any repairs done definitely go to fuccillos and ask for lance.

Au
Review β„–54

Incredible service my girl and I went in looking for a specific vehicle and they were more then happy to work with us and get the best deal possible we cant thank them enough highly recommend.

Ch
Review β„–55

Thanks Marc, Lindsay and Dave for making the car buying process easy, stress free and enjoyable. I love my new Jeep! (Sept. 2021)UPDATE: 4/2021My new Jeep with less than 10,000 miles on it broke down in the middle of nowhere on a weekend. The closest Jeep dealership to where my car broke down was closed on a Sunday so I got ahold of Marc. He had me tow my car to them in Amsterdam and he made sure I had a loaner car waiting and that my car was fixed ASAP. Turns out it needed a new starter and they also put in two new batteries as well. I was very happy with the service I received and how Marc bent over backwards to make things right. Thank you.

Ro
Review β„–56

Purchased my new Wrangler here December 2017.All my services have been top notch. Lance Hopkins and the whole service team have been knowledgeable and courtesious. I will absolutely continue to bring my car here, and highly recommend them to anyone!

Co
Review β„–57

This is a amazing establishment. Nivek sealed the deal with his comic book knowledge and great customer service. I like deals with real people and Nivek made getting a car easy

Ay
Review β„–58

So, I worked here...SO read this, also never have I ever went this far in a complaint.Here is why your NOT SAFE from COVID-19 shopping here. The dealerships not following sanitation procedures for ALL dealerships in the state of NEW YORK... This includes sanitizing cars for test drives before and after, as well as wiping down anywhere a customer has sat, which I have no idea how they would do that anyway do to the table cloths on them... Lastly logging every car a customer touches just in case.There are plenty of dealerships that ARE following code. I even went in or talked to make sure!I was also fired for getting sick, they found a loop whole but I know why! I even had a doctors note. So PLEASE shop where you as a customer is cared for as well as their employees! I had a feeling they don’t actually care for the well being others but firing me for getting sick is completely unprofessional. Even my manger stopped answering me. Which just added stress on top of being ill.

Ly
Review β„–59

Honest and trustworthy people. Nivek Timmons is incredible. He is honest, dependable, reliable. They performed a complicated timing belt replacement on my 2002 Dodge Stratus, double overhead cam. They did it for the agreed upon price and the car runs perfectly. I have never had a better dealership experience anywhere and I have been driving and buying cars for over 50 years now.

Ky
Review β„–60

My salesman Jose was the best there. Always had everything ready that we needed didn’t waste any time and made everything as smooth as it could go! Definitely would recommend to anyone Looking to buy a car stopping in and ask for Jose.

Br
Review β„–61

What an amazing experience, overall the staff was great. I would recommend going to Jose. He was really professional and he considered the concerns I had. He took his time to explain everything clearly which was really knowledgeable.

Pa
Review β„–62

Great customer service.

Ri
Review β„–63

Got my vehicle serviced recently. Lance Hopkins took care of setting up the appointment and answering sny questions, as usual.Troy, the mechanic, was a huge part of the success of the service. He explained exactly what was going to happen, including showing the equipment being used and why it was being used. Dylan, the tire mechanic, did a fantastic job balancing my tires. My car’s ride hasn’t been that smooth in years! I can’t say enough good things about the dealership and the service team.

As
Review β„–64

I have to say, when I came in looking for a new vehicle, Nivek was extremely helpful. He was able to answer my questions when I had them. He really knew his stuff. Best part was that he wasnt pushy. I didnt feel like he was forcing me to go with something I didnt want. He listened and accommodated.

Au
Review β„–65

I have dealt with Jose in the past and have referred many friends to him as well. He is very knowledgeable and made the entire process very smooth. I highly recommend Jose and the rest of the fuccillo team in your next purchase or service!

Ty
Review β„–66

Awesome experience from Lindsey to NivekMade the entire car shopping Experience no hassle no gimmick and didn’t tell me what I could have from what I needed. That was HUGE to me. I have a daughter in college and need big space for moving in and out her dorm, a dog blah blah right.I’ve had to rent a Nissan Armada to a dodge caravan and it got to be too much. I had a 2003 Ford Taurus with 227k+m on it πŸ˜…Anyhow they came through and mama is a happy camperThanks you guysYou all rock

J
Review β„–67

Had a wonderful experience at the dealership was greater by a rep by the name Jose Torres. He gave me the time of day and made sure I was looking for the vehicle that best suited me. Highly recommend this rep to anybody who is headed to this dealership

Er
Review β„–68

Great experience, no pressure atmosphere.

Ed
Review β„–69

My experience at Fuccillos Jeep Chrysler dodge of Amsterdam NY has been amazing thanks to Jose Torres. He helped my mother with finding the vehicle of her choosing at a reasonable price while giving excellent customer service. Thank you Mr Torres

Bu
Review β„–70

We were traveling home to New Jersey and our Jeep engine starting misfiring, engine light on. We called Fuccillo Jeep, the closest dealership to us, and spoke with Lance in the service dept. He told us to bring it in, we did, and after in 1.5 hours our Jeep was back on the road. We didn’t have an appointment. It was an hour before close. Lance and his team saved us 2 nights in a hotel minimum. Thanks Lance!

n
Review β„–71

Salesperson Audra and sales manager Mike easy to work with. Lance in the service department energetic and knowledgeable. Also two others in service who passed by checked to see whether I needed assistance.

Da
Review β„–72

Worst service department I have ever dealt with. Brought our 2 year old vehicle in for check engine light on a vehicle with a warranty, attempted to charge us visit 1 vehicle not repaired. Visit 2 told us to pick up vehicle not fixed. Visit 3 noticed from bumper clip not attached correctly, looked under wheel well factory clips removed. Brought back to repair not fixed , come back again not fixed now service call 6 finally provided a loaner car as they were never available on lot. Loaner car was the dirtiest vehicle ever in middle of a pandemic. Told to come pick vehicle up and was not repaired but now bumper clip broken and robots and missing clips in wheel well. General Manager states we will not fix it as we did not do it. So now I have damaged flag ship vehicle of there dealership. Jamie the sales department was excellent but beware the service department worst I have ever seen and we have bought at other fucillo locations with excellent service. It’s a bumper clip fix it really !!!!! Don’t blame the customers and call them liars. Used every BS excuse you can think of

Wa
Review β„–73

Excellent service center. Staff are very helpful

Ve
Review β„–74

I was, searching for a car and needed as much information as possible because I wasnt sure on what I should get. I called the store and spoke to a gentleman by the name of Nivek and let me tell you, it was one of the most informative, helpful AND pleasant customer service I had ever had. Great experience and I cant wait to shop with him.

An
Review β„–75

Lance in service was very helpful and is very knowledgeable. If you need service done I would recommend to bring your vehicle to Fuccilllos to get the best. Lance is the best!!

Je
Review β„–76

I contacted the Dealership and spoke to Jamie Steiner who assisted me with the inquiry l had regarding a vehicle l was interested in. He was very helpful and took his time to answer all my questions thoroughly.I really appreciated his patience, product knowledge and professionalism.

Er
Review β„–77

Service is top notch! Lance Hopkins is very attentive to detail and strives for customer satisfaction! Always willing to help any time he can! If your looking for a place to treat you good go see lance!

De
Review β„–78

Lance has been taking care of our maintenance need on our 2017 Pacifica since we purchased it. whether it was for simple or difficult issues Lance treated each issue with the same dedication to great service. We had an issue with our radio and what he had to go through was above and beyond what most people do. He is a gold mine of a mountain of service places to take a vehicle for service.

Ma
Review β„–79

Nivek and Lance are so awesome at the Fuccillo in Amsterdam. I was having some work done on 2017 Jeep Wrangler and it took longer than what they thought. So in return for any inconveniences they sent me over to the RainDancer to have a late lunch. Thank you again:)) You guys are the Best!!

Hu
Review β„–80

Always a pleasure seeing Lance at Fuccillo’s. Always very helpful and knowledgeable. You can always count on leaving satisfied and well taken care of.

Sh
Review β„–81

Very good service

Ni
Review β„–82

We always have a great experience going though Jamie Steiner. He’s professional, educated in his business, and all around great person to go though if your looking to purchase a new or used car.

Jo
Review β„–83

Nivek has great customer service and he’s very interactive and knowledgeable. He’s very nice and have an humble personality. In addition, he’s well knowledgeable of cars as well.

Ja
Review β„–84

Fuccillo is the place to go. Nivek, is an astounding sales associate; he knows his cars well. He is also courteous to his customers answering any and all questions they have. I would recommend anybody in search of a car that they stop here.

Je
Review β„–85

Had a great experience this past weekend at Fuccillo Chrysler Jeep Dodge in Amsterdam! We worked with Mike Smith and he was very helpful! We definitely recommend checking them out!

Ma
Review β„–86

They have a great staff. One of the salesman there Jose was extremely helpful and professional he made me feel very welcomed he was very knowledgeable and passionate about his job.

An
Review β„–87

Jose worked with my grandparents and was very wonderful! Before my Bumpa passed he always talked about how friendly he was and how he would definitely be back to buy a car from him but unfortunately passed on before he was able to make that happen! 😁

Ch
Review β„–88

Had an excellent time at your car lot. Walked in for a trade-in and received excellent service immediately. Everyone we met was extremely friendly and professional especially our salesman Nivek. He was polite, professional and friendly, he explained every step of the process without talking down to us or making us feel incompetent. Nivek didnt try to pressure us into something we neither wanted or needed. Wed certainly return and have recommended your business to out friends.

Ma
Review β„–89

Truly great service. Nivek made sure we were fully taking care of. Highly recommend for anyone looking to get car or service to a vehicle.

An
Review β„–90

I’ve been in the market for a vehicle to suit my needs for me and my growing family and I felt like I was going in blind but this place wow the service I received definitely gave me some more reassurance.Jose was on top of everything I needed and asked very understanding and very informational kindest guy ever in a dealership we all know how dealerships go haha ..definitely go and ask for Jose ya won’t regret it !

Jo
Review β„–91

Jose helped us get into a car that was so much better than what we were looking for. It has been amazing, and the experience with Jose has made us a fuccillo family for life😊

Gr
Review β„–92

My experience at Fuccillo was nothing short of great. Largely due to the professionalism of my sales guy Nivek, he was very knowledgeable of all the vehicles I looked at, but never pushy as some salesman can tend to be. Although it wasnt in the cards for us to get a vehicle that day, Ill be returning to Fuccillo to buy my next vehicle solely based on the interactions I had with Nivek.

Mi
Review β„–93

I moved here from Ohio. I took my truck in for a warranty issue with my mirror not locking in place. The place was more than friendly and schedule a replacement part with RAM. A few weeks later they called to schedule the install. Appointments are followed up with automated emails and calendar invites. The guys on the shop floor are very accommodating especially working in this cold climate at times turning wrenches. Great dealership.

Vo
Review β„–94

Nivek was awesome in helping me every step of the way. He was attentive to my wants in a vehicle and never pushy to just sell. Even after finalizing the deal he went the extra mile to follow up with me to see how things were with my vehicle! Excellent service I’d highly recommend working with Nivek.

Ro
Review β„–95

Excellent staff! The buying process was so easy. Walked in with doubts. Walked out with my dream car! Special thanks to Nivek! Excellent customer service!

ri
Review β„–96

DEALERSHIP RATINGEMPLOYEE RATINGTanesha Gordon is a joy to work with.Excellent experience. Tanesha Gordon is wonderful, knowledgeable, helpful and made the whole process of buying a vehicle a real and human pleasure. She also goes way beyond the call of duty to follow up later, and make sure the customer is well and happy following the sale. I would recommend her wholeheartedly (and already have)...

Na
Review β„–97

These guys couldve sold a car and had 5 stars to go with it if they ever returned a call and followed up like they said they would. Cash buyer, that went elsewhere because all I got was games and lies. Now I see the price was dropped to lower than the price they offered me. Funny... must not like money.

Gr
Review β„–98

Very Helpful And Treated Us Beyond Good! Check Them Out Helped Me Pick A Good Jeep πŸ’¨

Ja
Review β„–99

It’s always liberating when you’re comfortable spending thousands of dollars on a car. Nivek was professional, knowledgeable and made me feel like I’m not only buying a car but gave me the confidence that if anything were to go wrong he will do what it takes to get it handled. You’re cheating yourself if Nivek is the one helping you with your car purchasing needs.

Ja
Review β„–100

Great experience here at Fuccillo of Amsterdam. The staff was professional, honest and thorough on everything. My sales specialist Nivek Timmons was friendly, honest, and is basically now a friend. But that’s how great they are there, you’re not just a customer, they’re looking to build lifetime relationships. I’m looking forward to buying my next one from them.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:4589 NY-30, Amsterdam, NY 12010, United States
  • Site:https://www.fuccillochryslerjeepdodge.com/?utm_source=Google&utm_medium=Organic&utm_campaign=GMB
  • Phone:+1 518-843-3333
Categories
  • Car dealer
Working hours
  • Monday:10AM–5PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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